I had the worst experience I had over the phone the lady I had had trouble understanding what I was explaining and also wasn’t to friendly and when I try to ask a question she would sound like a robot repeating the same policy over and over I will not recommend this site to my travel friends and family highly disappointed with customer service made me wait for hours called 3 diff times within the 24 hour period to adjust my flight to rebook and no one answered and ended up losing money that’s ain’t considered refundable. This so the worst site ever and wouldn’t recommend anyone at all waste of money and time
I bought an airline ticket with Justfly [redacted] on 11/21/2016, to go to a funeral on Friday 11/25/16, in New jerseyI paid with my credit card and was confirmed by justfly***"Thank you for booking with Justfly! Justfly Booking: [redacted] | Transaction Date: MonNov 21, Your Itinerary For changes or cancellations, please call us immediately at: [redacted] Fort Lauderdale Newark Travel Time: 2h 45m Spirit Airlines Flight Terminal 11:30am FriNov Fort Lauderdale, FL (FLL) 2:15pm FriNov Newark, NJ (EWR) Aircraft: A(Sharklets) – economy Airline Confirmation: K6JKUV Newark Fort Lauderdale Travel Time: 2h 56m Jetblue Airways Flight Terminal A 11:00am SunNov Newark, NJ (EWR) 1:56pm SunNov Fort Lauderdale, FL (FLL) Aircraft: A– economy Airline Confirmation: [redacted] View my reservation | Baggage Fees | Visa & Passport Info Passenger Information Name E-ticket Gender Date of Birth [redacted] Male 07/09/*Please note: This is not a ti
Tickets for a round trip flight on Delta to StMaarten purchased through Justfly [redacted] on Ausust 8, Total price $Flight was cancelled due to Hurricane Irma in SeptemberCalled Justfly on September 12th but told October tickets could not be handled until after 09/30/Called back on Oct4th and told by repI would receive a full refund to my credit cardA week later received an e-mail giving me different informationI was told $would be deducted as an airline fee for cancelling my trip and $would be charged by Justfly as a modification fee for cancelling my flightI was told by a supervisor, ***, at Justfly that the airlines had not cancelled the flight into StMaarten on the 7th but a check with Delta advised the flight was cancelledI made calls to Justfly and was given different information by each person and on 10/21/the representative hung up on me when I asked to speak with a supervisor
I contacted Justfly [redacted] to resolve an error in a reservation I booked with themThey state I made an error on the dates when I booked a flight from Cincinnati, Ohto Orlando, FlI wanted the flight to depart 12/25/and return 1/3/The reservation has me departing on 1/3/and returning the same day 1/3/I wanted to change the departing flight date and was informed that there would be a fee of $per ticket and a difference in fair of approximately per ticketI booked two tickets meaning they wanted an additional $to change the outbound portion of my reservation, when my original total for round trip tickets was only $I spoke to a Supervisor and was basically told "Tough Luck" I understand paying a difference in ticket price, but to charge a penalty of $per ticket is absurd and unacceptable!
I booked flights for a holiday vacation on Justfly*** A week before my departure they tell me the airline ( [redacted] ) has cancelled the flight and they have to give a refund The refund will take 6-weeks After I hung up I called Jet Blue and they said all the flight were still going and they didn't understand why I would cancel I didn't-it was all the sham website that cancelled the flights Now I have to shorten my vacation due to lack seats on outbound flights and my need to get home TOTAL SCAM, STAY AWAY
I paid for a plane ticket on [redacted] but because of medical problem had to postpone now Im trying to make a reservation with my travel credit and they tell me I have to talk to customer service but there is no customer service and I paid 386.00for ticket and to put it on travel credit and now I dont have and cannot get a plane ticket
the company advertised $round trip to orlando from cleveland round trip including taxes and fees per persontoatl price should have been $intead I was charged $I [redacted] justfly with my complaint and after several calls and long waiting times while they conducted an investigation , I was told that my complaint was valid and that their agent overcharged meThen I was told they had to send along the findings to their finance department which would send me a check for the overcharge of $At first I was told by a supervisor named ***, on May8, 2017, to expect my refund in 15-daysA couple days before our flight I called again as I had not received the check and was told I had to wait business daysOn the evening before our trip departure June 7, I ckecked bags online with spirit airlines for $round tripWhen I received my bank statement it shows that justfly also charged me $for the bagsI've been trying to reach justfly but, onc
Dear Sir, Due to the medical condition of the passenger, MD [redacted] can not travel at this moment, Since I have been calling to Just Fly [redacted] from last two weeks to solve this problem by changing the departure date only or cancel this bookingThey said, they can't make any change of the travel date, I gave them multiple choice of dates from February, 15th, to March, any day only to change flight departure dateThey denied to make the change however they are no canceling the booking with full refundThey are demanding me $450.00/passenger to cancel the bookingI already called them more than times to resolve this issuesEvery time I called them they misleads me with many different informationsFinding no other alternatives, I therefore requested you to help me get back my full refundFlight booked for January, 25th, Total Passengers, they are: MD [redacted] ***--Date of Birth— [redacted] — Medically unfit to travel at this moment(Certificate attached) [redacted]
Justfly.com does not adhere to Terms and conditions8/26/we drove my son to school in NHWe helped him move in and had lunch with himWe The school organized the whole day to keep parents and kids busyAll is all we had a great timeOn they home, a four hour drive I decided to check out websites for airline tickets to fly my son back for Thanksgiving and ChristmasI came across JUSTFLY.comThe fares are reasonable however their BUSINESS ETHICS demonstrates a company that violates consumers! Here is what occurred: I booked a ticket at 6:pmI texted the picture (I'm all about picture confirmations) lolMy son received the ticket information via text and he asked if I could change the timeI called justfly.com [redacted] to cancel because of course the website stated you can cancel within hoursI spoke to a woman that really could not enunciate or flat out speak clearly, other that to say she had to charge me $to cancelI said what? She said if I cancel its $
lease consider this as an official complaint against the travel agency JustFly***, US number [redacted] for their disrespect and unfair behavior towards usAnd refusing to submit refund for our purchased ticketsMy name is [redacted] –D.O.B [redacted] , together with my husband [redacted] D.O.B [redacted] Reference: [redacted] & Booking Number [redacted] with confirmation number [redacted] travel date: On Friday August at am ..We had a critical medical condition, and we were unable to travel to HajjiSince then we are requesting a full refund for our two tickets under our names- [redacted] and [redacted] , and to date they only provided one ticket refundThe ticket were purchased August 25, 2017, as a result of this delinquency the AMEX card we used is raising the APRThey refuse to respond to our numerous phone calls and emails regarding this issueAnd AMEX card dispute requests [redacted]
Booked a flight - after booking noticed the layover time in NYC was hours (didnt' notice the date was different on departure time to New Orleans)Dates are NOT prominent on their site - very deceptiveCalled to cancel - charged me a $cancellation fee and said I had a credit that had to be used by calling them directlyThe credit had to be with the same airline but could be a different destinationCalled them today to rebook - said I had to go to the same destination and they are charging me over dollars more to rebook thisI talked them into letting me go somewhere else as I kept very good notes from my initial cancellation callNow I am on hold AGAIN been over an hour on the phone with them todayThey can rebook me - I have to pay more - and I found a flight on their site that advertised a price that I wanted to bookThey tell me the price on the site is only for new reservations (wait, isn't this new?) and that when using a credit they had to use a different list of flightsSoon hold waiting to see what the price is for me using a credit on top of a rebooking fee Who can do something about this company?? I am plastering how bad they are all over social media -- asshats are a rip off and a scam!! Airlines should not deal with them [redacted] ***
After reviewing Justfly [redacted] prices and advertisement to LAGOS, I booked a flight for October 6, Posted on the website are great prices and an additional (extra) $discount if we booked "on that day"So, I called and booked the flight for two peopleI received the receipt in my emailAfter reviewing the Justfly website and the receipt, I noticed a discrepancy with the priceThe discount was NOT given and a service fee of $was issued for making the reservationI contacted the company around 2:00pm in the afternoon and spoke with a supervisorThe supervisor was unable to justifiably give an explanation regarding the discount of $In fact, he stated that the price on the website includes the discountI guess the word "extra" in the advertisement was a mistakeNonetheless, I called the next morning, Friday, September 7th at approximately 11:00am and was told "it is too late to cancel"I missed the deadline of hours and If I cancel, I will be charged a canc
If I could give JustFly a negative review, I wouldI've seen a lot of reviews talking about how you "get what you pay for" with JustFly, but I disagree [redacted] are just as affordable and I've never had a problemI booked a roundtrip ticket to Europe with JustFly, and my total came out to $Four days after booking, I notice that my account is in the negatives-$to be exactWhy? Because of JustFly! They charged me once yesterday, and then again todayI'm a college studentI had money in my account, but not enough to get charged for two flightsNot only that, I also got charged an overdraft fee from my bank, and my bank said it "wasn't an institution charge" so I had to take it up with JustFlyWonderfulI call them and they are so unbelievably unhelpful I really don't think they have any idea what they're doingThe first lady I talked to told me that according to my account, I only got charged onceI told her that I most definitely got charged TWICEShe gave me an email to send my claim to and told me to add pictures of my statement proving I got charged twiceShe said that once I email it to [redacted] I should call them back, and then she hung upHelpfulI called back saying I sent an email and went through the same exact thing with just someone elseShe kept asking if I wanted to cancel my flight, and I kept saying noShe also told me that I "only got charged once." So, after minutes she put me on hold to connect me with a "supervisor" who was just her againAnd then a "support team" because she said that she "isn't the right person to handle my concern," but literally ten minutes later I'm back to talking with the same ladyShe told me that she never got my email, and said to "send it again then call back", I told her noI was already on hour one of being on the phone and I was over itI asked her if she could send me an email instead, and I could just reply to it, she goes "uhhhhokaysure." She sends me a [redacted] emailObviously my email didn't go throughShe said that the "servers must be down" and I should "call back later", by this time I absolutely had itI told her that I'll wait until she finds an alternative email address, and I told her how I found it pretty hard to believe that JustFly's only email address was a "no reply" oneShe put me on holdAgainTen minutes later she goes "yes I'm sorry, that looks like the only email address we have." Then she told me to wait a bit longer, then call back with a representative from my bank for a three-way conference callMy only concern is how much money I'm out of right now, and how this company is still in businessSave yourself the drama and just don't book with them honestly
I attempted to book a flight with [redacted] and inserted the credit card informationI was sent an email saying "Your immediate attention is necessary"When I tried to call the number they gave me, it kept being disconnectedWhen I spoke with an actual person, they barely spoke EnglishMy credit card has been deducted two charges for $1.00, and I still have no ticketI'm concerned this was a phishing site and now they have personal information
My price increased after booking our flights through Justfl***They claimed I had made upgrades for seat selection, yet we didn't have seatsWhen I went to select a seat it was charging me an additional $per flight, per person so I would have to pay a total of $for seats when supposedly thats why my price went up because I had upgraded, yet I know I did not because I never do and I thoroughly double check before confirming and purchasingJustfl [redacted] claimed the right to have their prices increased at any time, any day, any minute or any secondThis wasn't the case because I had different browsers on two different devices running their website and the price for the exact one I purchased never decreased or increasedI know this because I kept refreshing the browsers even while I was on the phone for an hour with themThe only time it increased was after I pressed to confirm and book the flightsThis is a scamI have never been so disappointed by a company beforeEverything they claimed I disputed with facts and they still refused to admit they were in the wrong and chose not to fix itI wasn't looking to get one over them or to get free ticketsI only wanted to be charged the price I selected and purchased not the one they increased on their own
Due to a date mistake I needed to cancel or re-schedule an airfare from Orlando to Minneapolisthis company charged $for the cancellation and they are now holding $on behalf of [redacted] airlinesAccording to [redacted] airlines and their stamp dates I am entitled to full refundI have spend more than hours of my valuable time holding in the phone and dealing with a series of poor customer service agents with a terrible foreign accent that you barely can understand, besides their lack of knowledge of their company rules and the lack of professionalismEvery call I have made they gave me a different answer and although I tried to figure out a solution to recover those $they say it can be only used thru [redacted] airlines by the same passengers, [redacted] airlines doesn't have that money in their records neither any pending airfares for me
I purchased international tickets per phone call to [redacted] Before booking the tickets I asked the associate about having to pay for luggageShe told me that we would each get a checked bag for freeAlso she didn't offer the $fee to be able to cancel the tickets within hrsAfter I received the confirmation email it said we had to pay for checked bagsI promptly called back and they told me they would do nothing and if I wanted to cancel it would be $a ticketToday of I cancel it would be $a ticketI called back again today - they said their associates don't tell people that and that I'd have to send an email to get an investigation done on the phone callMy mother who owns the credit card that we changed it on called her credit card company, they tried to deny the charge to justfly.com, it was promptly rejectedSo my mother's credit card company canceled her cardThe credit card company said the amount they charged and the amount in my confirmation email was
I want to share my negative experience with the JustFl [redacted] companyI have purchased air-plane tickets 11/21/with the travel insurance On web site they promise hrs free cancellation, but in reality they charge 75$ per person, which is 50% of the ticket price, $per people in addition to the original tickets priceThe tickets price they do not return and leave as a company creditAll reliable travel web site should inform customers about such horrible policyAll air-plane companies provide full refund within hrsThe customer service representatives do not help people even if they do any mistakes with purchaseI wish I knew about this before purchase! I will tell all my friends and colleagues about this SCAM company and will initiate dispute with my credit company to get my money back
Justfly.com just cheated me and my kids out of $2,Here is a short video with recorded proof of their unethical business practicesHard-working people deserve better than this! PLEASE help me with thisI submitted one complaint a few weeks ago and never heard anything about it [redacted]
Justfly.com owes me a refund of $for a unbooked and overcharged flight Here is the the full transaction history listed below: First of all I did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline I did not choose eitherThere are over complaints on the Revdex.com website from other upset people who justfly.com did this toAlso, Justfly is operating there business under other alias names such as voyagages a la carte, flight hub and many otherthey are operating there business in unethical manner and they ripped me off Jan [redacted] -$4,Doing business as: [redacted]
I bought an airline ticket with Justfly [redacted] on 11/21/2016, to go to a funeral on Friday 11/25/16, in New jerseyI paid with my credit card and was confirmed by justfly***"Thank you for booking with Justfly! Justfly Booking: [redacted] | Transaction Date: MonNov 21, Your Itinerary For changes or cancellations, please call us immediately at: [redacted] Fort Lauderdale Newark Travel Time: 2h 45m Spirit Airlines Flight Terminal 11:30am FriNov Fort Lauderdale, FL (FLL) 2:15pm FriNov Newark, NJ (EWR) Aircraft: A(Sharklets) – economy Airline Confirmation: K6JKUV Newark Fort Lauderdale Travel Time: 2h 56m Jetblue Airways Flight Terminal A 11:00am SunNov Newark, NJ (EWR) 1:56pm SunNov Fort Lauderdale, FL (FLL) Aircraft: A– economy Airline Confirmation: [redacted] View my reservation | Baggage Fees | Visa & Passport Info Passenger Information Name E-ticket Gender Date of Birth [redacted] Male 07/09/*Please note: This is not a ti
Tickets for a round trip flight on Delta to StMaarten purchased through Justfly [redacted] on Ausust 8, Total price $Flight was cancelled due to Hurricane Irma in SeptemberCalled Justfly on September 12th but told October tickets could not be handled until after 09/30/Called back on Oct4th and told by repI would receive a full refund to my credit cardA week later received an e-mail giving me different informationI was told $would be deducted as an airline fee for cancelling my trip and $would be charged by Justfly as a modification fee for cancelling my flightI was told by a supervisor, ***, at Justfly that the airlines had not cancelled the flight into StMaarten on the 7th but a check with Delta advised the flight was cancelledI made calls to Justfly and was given different information by each person and on 10/21/the representative hung up on me when I asked to speak with a supervisor
I contacted Justfly [redacted] to resolve an error in a reservation I booked with themThey state I made an error on the dates when I booked a flight from Cincinnati, Ohto Orlando, FlI wanted the flight to depart 12/25/and return 1/3/The reservation has me departing on 1/3/and returning the same day 1/3/I wanted to change the departing flight date and was informed that there would be a fee of $per ticket and a difference in fair of approximately per ticketI booked two tickets meaning they wanted an additional $to change the outbound portion of my reservation, when my original total for round trip tickets was only $I spoke to a Supervisor and was basically told "Tough Luck" I understand paying a difference in ticket price, but to charge a penalty of $per ticket is absurd and unacceptable!
I booked flights for a holiday vacation on Justfly*** A week before my departure they tell me the airline ( [redacted] ) has cancelled the flight and they have to give a refund The refund will take 6-weeks After I hung up I called Jet Blue and they said all the flight were still going and they didn't understand why I would cancel I didn't-it was all the sham website that cancelled the flights Now I have to shorten my vacation due to lack seats on outbound flights and my need to get home TOTAL SCAM, STAY AWAY
I paid for a plane ticket on [redacted] but because of medical problem had to postpone now Im trying to make a reservation with my travel credit and they tell me I have to talk to customer service but there is no customer service and I paid 386.00for ticket and to put it on travel credit and now I dont have and cannot get a plane ticket
the company advertised $round trip to orlando from cleveland round trip including taxes and fees per persontoatl price should have been $intead I was charged $I [redacted] justfly with my complaint and after several calls and long waiting times while they conducted an investigation , I was told that my complaint was valid and that their agent overcharged meThen I was told they had to send along the findings to their finance department which would send me a check for the overcharge of $At first I was told by a supervisor named ***, on May8, 2017, to expect my refund in 15-daysA couple days before our flight I called again as I had not received the check and was told I had to wait business daysOn the evening before our trip departure June 7, I ckecked bags online with spirit airlines for $round tripWhen I received my bank statement it shows that justfly also charged me $for the bagsI've been trying to reach justfly but, onc
Dear Sir, Due to the medical condition of the passenger, MD [redacted] can not travel at this moment, Since I have been calling to Just Fly [redacted] from last two weeks to solve this problem by changing the departure date only or cancel this bookingThey said, they can't make any change of the travel date, I gave them multiple choice of dates from February, 15th, to March, any day only to change flight departure dateThey denied to make the change however they are no canceling the booking with full refundThey are demanding me $450.00/passenger to cancel the bookingI already called them more than times to resolve this issuesEvery time I called them they misleads me with many different informationsFinding no other alternatives, I therefore requested you to help me get back my full refundFlight booked for January, 25th, Total Passengers, they are: MD [redacted] ***--Date of Birth— [redacted] — Medically unfit to travel at this moment(Certificate attached) [redacted]
Justfly.com does not adhere to Terms and conditions8/26/we drove my son to school in NHWe helped him move in and had lunch with himWe The school organized the whole day to keep parents and kids busyAll is all we had a great timeOn they home, a four hour drive I decided to check out websites for airline tickets to fly my son back for Thanksgiving and ChristmasI came across JUSTFLY.comThe fares are reasonable however their BUSINESS ETHICS demonstrates a company that violates consumers! Here is what occurred: I booked a ticket at 6:pmI texted the picture (I'm all about picture confirmations) lolMy son received the ticket information via text and he asked if I could change the timeI called justfly.com [redacted] to cancel because of course the website stated you can cancel within hoursI spoke to a woman that really could not enunciate or flat out speak clearly, other that to say she had to charge me $to cancelI said what? She said if I cancel its $
lease consider this as an official complaint against the travel agency JustFly***, US number [redacted] for their disrespect and unfair behavior towards usAnd refusing to submit refund for our purchased ticketsMy name is [redacted] –D.O.B [redacted] , together with my husband [redacted] D.O.B [redacted] Reference: [redacted] & Booking Number [redacted] with confirmation number [redacted] travel date: On Friday August at am ..We had a critical medical condition, and we were unable to travel to HajjiSince then we are requesting a full refund for our two tickets under our names- [redacted] and [redacted] , and to date they only provided one ticket refundThe ticket were purchased August 25, 2017, as a result of this delinquency the AMEX card we used is raising the APRThey refuse to respond to our numerous phone calls and emails regarding this issueAnd AMEX card dispute requests [redacted]
Booked a flight - after booking noticed the layover time in NYC was hours (didnt' notice the date was different on departure time to New Orleans)Dates are NOT prominent on their site - very deceptiveCalled to cancel - charged me a $cancellation fee and said I had a credit that had to be used by calling them directlyThe credit had to be with the same airline but could be a different destinationCalled them today to rebook - said I had to go to the same destination and they are charging me over dollars more to rebook thisI talked them into letting me go somewhere else as I kept very good notes from my initial cancellation callNow I am on hold AGAIN been over an hour on the phone with them todayThey can rebook me - I have to pay more - and I found a flight on their site that advertised a price that I wanted to bookThey tell me the price on the site is only for new reservations (wait, isn't this new?) and that when using a credit they had to use a different list of flightsSoon hold waiting to see what the price is for me using a credit on top of a rebooking fee Who can do something about this company?? I am plastering how bad they are all over social media -- asshats are a rip off and a scam!! Airlines should not deal with them [redacted] ***
After reviewing Justfly [redacted] prices and advertisement to LAGOS, I booked a flight for October 6, Posted on the website are great prices and an additional (extra) $discount if we booked "on that day"So, I called and booked the flight for two peopleI received the receipt in my emailAfter reviewing the Justfly website and the receipt, I noticed a discrepancy with the priceThe discount was NOT given and a service fee of $was issued for making the reservationI contacted the company around 2:00pm in the afternoon and spoke with a supervisorThe supervisor was unable to justifiably give an explanation regarding the discount of $In fact, he stated that the price on the website includes the discountI guess the word "extra" in the advertisement was a mistakeNonetheless, I called the next morning, Friday, September 7th at approximately 11:00am and was told "it is too late to cancel"I missed the deadline of hours and If I cancel, I will be charged a canc
If I could give JustFly a negative review, I wouldI've seen a lot of reviews talking about how you "get what you pay for" with JustFly, but I disagree [redacted] are just as affordable and I've never had a problemI booked a roundtrip ticket to Europe with JustFly, and my total came out to $Four days after booking, I notice that my account is in the negatives-$to be exactWhy? Because of JustFly! They charged me once yesterday, and then again todayI'm a college studentI had money in my account, but not enough to get charged for two flightsNot only that, I also got charged an overdraft fee from my bank, and my bank said it "wasn't an institution charge" so I had to take it up with JustFlyWonderfulI call them and they are so unbelievably unhelpful I really don't think they have any idea what they're doingThe first lady I talked to told me that according to my account, I only got charged onceI told her that I most definitely got charged TWICEShe gave me an email to send my claim to and told me to add pictures of my statement proving I got charged twiceShe said that once I email it to [redacted] I should call them back, and then she hung upHelpfulI called back saying I sent an email and went through the same exact thing with just someone elseShe kept asking if I wanted to cancel my flight, and I kept saying noShe also told me that I "only got charged once." So, after minutes she put me on hold to connect me with a "supervisor" who was just her againAnd then a "support team" because she said that she "isn't the right person to handle my concern," but literally ten minutes later I'm back to talking with the same ladyShe told me that she never got my email, and said to "send it again then call back", I told her noI was already on hour one of being on the phone and I was over itI asked her if she could send me an email instead, and I could just reply to it, she goes "uhhhhokaysure." She sends me a [redacted] emailObviously my email didn't go throughShe said that the "servers must be down" and I should "call back later", by this time I absolutely had itI told her that I'll wait until she finds an alternative email address, and I told her how I found it pretty hard to believe that JustFly's only email address was a "no reply" oneShe put me on holdAgainTen minutes later she goes "yes I'm sorry, that looks like the only email address we have." Then she told me to wait a bit longer, then call back with a representative from my bank for a three-way conference callMy only concern is how much money I'm out of right now, and how this company is still in businessSave yourself the drama and just don't book with them honestly
I attempted to book a flight with [redacted] and inserted the credit card informationI was sent an email saying "Your immediate attention is necessary"When I tried to call the number they gave me, it kept being disconnectedWhen I spoke with an actual person, they barely spoke EnglishMy credit card has been deducted two charges for $1.00, and I still have no ticketI'm concerned this was a phishing site and now they have personal information
My price increased after booking our flights through Justfl***They claimed I had made upgrades for seat selection, yet we didn't have seatsWhen I went to select a seat it was charging me an additional $per flight, per person so I would have to pay a total of $for seats when supposedly thats why my price went up because I had upgraded, yet I know I did not because I never do and I thoroughly double check before confirming and purchasingJustfl [redacted] claimed the right to have their prices increased at any time, any day, any minute or any secondThis wasn't the case because I had different browsers on two different devices running their website and the price for the exact one I purchased never decreased or increasedI know this because I kept refreshing the browsers even while I was on the phone for an hour with themThe only time it increased was after I pressed to confirm and book the flightsThis is a scamI have never been so disappointed by a company beforeEverything they claimed I disputed with facts and they still refused to admit they were in the wrong and chose not to fix itI wasn't looking to get one over them or to get free ticketsI only wanted to be charged the price I selected and purchased not the one they increased on their own
Due to a date mistake I needed to cancel or re-schedule an airfare from Orlando to Minneapolisthis company charged $for the cancellation and they are now holding $on behalf of [redacted] airlinesAccording to [redacted] airlines and their stamp dates I am entitled to full refundI have spend more than hours of my valuable time holding in the phone and dealing with a series of poor customer service agents with a terrible foreign accent that you barely can understand, besides their lack of knowledge of their company rules and the lack of professionalismEvery call I have made they gave me a different answer and although I tried to figure out a solution to recover those $they say it can be only used thru [redacted] airlines by the same passengers, [redacted] airlines doesn't have that money in their records neither any pending airfares for me
I purchased international tickets per phone call to [redacted] Before booking the tickets I asked the associate about having to pay for luggageShe told me that we would each get a checked bag for freeAlso she didn't offer the $fee to be able to cancel the tickets within hrsAfter I received the confirmation email it said we had to pay for checked bagsI promptly called back and they told me they would do nothing and if I wanted to cancel it would be $a ticketToday of I cancel it would be $a ticketI called back again today - they said their associates don't tell people that and that I'd have to send an email to get an investigation done on the phone callMy mother who owns the credit card that we changed it on called her credit card company, they tried to deny the charge to justfly.com, it was promptly rejectedSo my mother's credit card company canceled her cardThe credit card company said the amount they charged and the amount in my confirmation email was
I want to share my negative experience with the JustFl [redacted] companyI have purchased air-plane tickets 11/21/with the travel insurance On web site they promise hrs free cancellation, but in reality they charge 75$ per person, which is 50% of the ticket price, $per people in addition to the original tickets priceThe tickets price they do not return and leave as a company creditAll reliable travel web site should inform customers about such horrible policyAll air-plane companies provide full refund within hrsThe customer service representatives do not help people even if they do any mistakes with purchaseI wish I knew about this before purchase! I will tell all my friends and colleagues about this SCAM company and will initiate dispute with my credit company to get my money back
Justfly.com just cheated me and my kids out of $2,Here is a short video with recorded proof of their unethical business practicesHard-working people deserve better than this! PLEASE help me with thisI submitted one complaint a few weeks ago and never heard anything about it [redacted]
Justfly.com owes me a refund of $for a unbooked and overcharged flight Here is the the full transaction history listed below: First of all I did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline I did not choose eitherThere are over complaints on the Revdex.com website from other upset people who justfly.com did this toAlso, Justfly is operating there business under other alias names such as voyagages a la carte, flight hub and many otherthey are operating there business in unethical manner and they ripped me off Jan [redacted] -$4,Doing business as: [redacted]