My name is*** ***, I have been in Columbia, MO with my family since I have a complaint against the company name * *** ) which is a website to make any reservations like hotels and flights in and out United StatesI booked from them five tickets round trip to my family (my wife, two boys and two girls) on FEB-5-through Turkish Airline to fly from Chicago international airport to Amman international airport on March-21-2016( attached below)Driving from Columbia to the Chicago airport and dropped my family off thereThey got their boarding pass and got in the plane, the plane took off on time and on the exact day of flightAt the beginning, everything was good and my family was very happy because they will see their family in Jordan who couldn’t see them for three yearsafter that, my son (the oldest one) started feeling tired because he was unable to withstand the difference in air pressure because he has shunt in his head as a result of the disease of hy
Justfly*** has "free cancelation" posted all over their site when you book a flightAlmost as soon as I realized the issue with my flight, I attempted to cancel itThere was no button and I had to callWhen I called I was put on hold for a long time and they told me they had canceled my flightI received a cancelation emailThis was all within minutes of booking my original ticketI booked the new flight and a few minutes after, it too was canceledI checked and it's because my bank account was overdrawnThey sent through different charges from different airlines and themselves, which added up to much more than a single purchase I had madeNow I do not have my flights and my account is empty
This is the WORST company You are shown one number for a flight and just before buying they chance the price! They still had the lower price online hours later, but still wouldn't give us the lower price! Customer service is HORRIBLE- no help at all It is a scam
We booked our flights to the Philippines (family of 4) early Thursday 5/10/morning through justflyThursday 5/10/evening we got a message saying we need to contact themThat there was a problem with our flightWe called them to see what was wrongjustfly told us that our flight had been cancelled and there was no charges to our credit cardThey asked if we would like to book another flightWe said yes so they booked another flightFriday 5/11/we got a message from justfly saying our credit card was deniedCome to find out justfly DID charge us for the first flightThat put us over our credit limit for the 2nd flight because of the pending charges from the first flightJustfly said we needed to talk to the airline about our moneyWe called the airline they told us that that our flight had NOT been cancelled & they have no charges pendingWe called our bank that we have our credit card throughThey say there is charges pending and it will take to da
On Jann 16th,I booked a one way flight through this websiteI accidently selected two trip coverage policies one $an extended policy and the other $addtitional trip interuptionWithin minutes of booking, I contacted customer serivce,at that time the reporesentative advised me that I didn't need both and that the $could be cancelled however, the extended will allow me to cancel up until hours before the tripI asked him numerous times if I understood that correctly and he said no owrries this will protect you and its even better so he cancelled the $This past week my daughter sprain her knee and is now unable to praticipate in the performance that was scehduledI called justfly custoemr service today 2/8/to exercise the extended policy only to be told that it was only good for up to 24hrs from booking which it total opposite of what I was told on 1/I asked to speak to a Manager who proceeded to tell me her staff was fully trained and I was wrong and
Buyer beware,
My wife and I purchased tickets in April for December flights through JustFly.***
We called days before our flights to update our FFN and the representative said our flights were on time and transferred us to have our FFN updated The new representative informed us she would not be updating our numbers and that our flights were canceled since *** filed for bankruptcy on August The representative then advised we would not receive any of our money back and there was nothing else JustFly.*** would do for us After taking a breath after receiving all of this information I explained they hadn’t done anything for us, so saying they “nothing else” is invalid I spent hours and minutes attempting to escalate the claim to a manager, but the supervisor would not transfer me to the next level and went as far as to say “I am the last person on the face of the earth you can speak to within JustFly.*** regarding this matter.” I took this as a death threatI have traveled around the world several times with 15+ airline services over the last years and this is the worst company I have ever dealt with Do not book with JustFly.*** and be sure to tell your friends and neighbors, Do Not Book Flights With JustFly.*** there should be an option to rate JustFly.*** as -as they do not rate the I am required to input
Booked a flight with Justfly and it was confirmed They sent an email to say that there were changes I Needed to change back to the orig flight I paid for and they say it was my mistakeI booked one flight and they changed itThey will not take any responsibility to amend thisBut would charge me $to book a new flight thoughSpent hours talking to their reps getting no where They lie, its never their mistake Badcompany to deal with
I purchased a thanksgiving day flight for two through JustFly*** in 08/22/Spirit Flight ***, 6:00AM - was cancelled without notification from Justfly***I found out the day before when I attempted to do the check in for the flightI contacted Justfly.com, and they told me that they were not responsible, they had nothing to do with the cancellation, and they would not refund the moneyJustfly*** wanted me to get a different connecting flight *** leaving Newark, NJ at 3:25PM, that would arrive in Florida at 11:00PM Thanksgiving dayI told them that I wanted a refund because the whole reason to travel as to spend thanksgiving dinner with my sonJustFly*** stated that there were no refunds or creditsI called Spirit to see if they could something and was told that they could not do anything, that the original flight was no longer available, and they could not do anything about me loosing my moneyI asked if Spirit could credit me the flight, and they said they could not do
I booked travel to Germany through justfly*** and the airline changed our schedulesWe are trying to switch the schedule to a schedule that fits our plansI called justfly*** multiple times to request that our schedule be changed to a different scheduleThey stated that they would have to reach out to there travel partners which is downtown travel agency based in Mew York, Fort Lauderdale and Los AngelesAir Berlin is stating that they will accept the changes however someone from downtown travel needs to call into Air Berlin to request the changesI've contacted all three companies and they are all giving me the run around
THE PROBLEM IS I BOUGHT A ONE-WAY FLIGHT ON JUSTFLY*** THE DATE I INPUTED ON THE WEBSITE IS NOT THE DAY OF THE FLIGHT I NEEDEDTHE FLIGHT WAS FOR FEB AND I DID NOT SELECT FLEXIBLE DATES OR WHATNOTSO ON THE SITE WHEN YOU PUT IN A DATE THE OFFERINGS THAT COME UP ARE FOR DAYS NEAR ITIT IS DECEPTIVEWHAT HAPPENED WAS THE FLIGHT I BOUGHT WAS FOR THE WRONG DAYWHY WOULD THEY EVEN SHOW A DIFFERENT DAY? IT COST ME $EXTRA TO CHANGE THE FLIGHT WITH DELTAWHEN I COULD HAVE BOUGHT IT FOR THE ORIGINAL PRICE ON THE 15TH OF JAN WHEN I BOUGHT THE ORIGINAL TICKETNOW THE PRICE HAS GONE UP ON THE TICKETJUSTFLY*** I FIRMLY BELIEVE IS USING DECEPTIVE BUSINESS PRACTICESTHE REASON IS SO CUSTOMERS MAKE ERRORS IN BOOKING THEN HAVE TO PAY HIGH FEES TO CHANGE, CANCEL AND FIX THE PROBLEM
I recently tried to book a flight for my wife with Justfly*** with a departure date of October 12th With many of the online booking sites I find you have to act quickly to get the quoted priceI booked the cheapest flight that popped upI scanned it quickly and everything seemed to make sense on the screen with an arrival date of October 13th at 5:amWhen I received the itinerary in my e-mail I quickly realized that the departure date was in fact Oct11th not the 12th as requested with a hour layover in the Toronto airportInitially I thought it was a hour wait and my wife would take a flight that would leave around in the morningIt was 1:the next day in the afternoonI called justfly almost immediately to explain the issue and when I provided the necessary details the agent on the phone thought the exact same thing as me that the wait was only a hours layoverThis wasn't the case and I indicated to him how if he can make that mistake it isn't unreasonable that t
I had purchased a flight from MGA to SFO my scheduled flight was on 1/12/I called them because I needed to reschedule my flight to the 1/14/I was told I would have to pay them a cancelation fee of $but I will have a full credit for my original 1/12/flight of $for future flights anywhere, this is what the agent told me over the phoneI paid them the $I called them days ago to purchase a new flight, I was told I could only use the amount for the same flight from mga to sfo one way (exactly like the one I canceled)I told them, this is not what I was told when I called, I was misinformedI was referred to American Airlines (the airline for the canceled flight) they told me I would have to pay them an additional $penaltyNow I will be out $Had I been given the correct information, I would have never paid justfly*** anything and would have lost the ticket because I now have to pay $in cancelation feesI called justfly*** and I was told there
Reference *** was emailed id be refunded $ for 2-business days on July 1, A ticket was purchased with a hour guarantee was issuedThe ticket was cancelled within hrs on June 19,A number of emails have been unanswered
1/11/We purchased four plane tickets supposable for March 10, After payment was made the confirmation showed the plane tickets for March 11, I immediately contacted United Airlines about the problem who then sent me to the booking agency justfly.comThe booking agency said they could not change the date and only refund a portion of the tickets charging $per ticket, $totalThe total was just over $Since then I have been in contact with the administrator of the airport who then directed me to the manager of United Airlines for the airport, who informed me the tickets I purchased had a hour free cancelation policyI have contacted booking agency and they will not refund any money now and are unwilling to work with us in any wayWe were told we would need to change our travel plans to accommodate the flightI have been lied to and have been sent back between the airline and booking agency so many times, so now I am reaching out for outside assistance
I have had an absolutely terrible experience with this scam of a websiteI booked my international flight via *** and am now out $Due to an error with their website, my ticket listed my first name twiceIn order to change the ticket so that I could board my flight, I called their customer service and was told I had to cancel my ticket and book a new oneTo do this, I would only get a 50% refund from the airline and would additionally be subject to a $cancellation fee from *** - even though the error was their faultEven though I was going to book myself on the same exact flight, I could not get a full refund or creditMy issue was eventually escalated to a customer service supervisor who, after ten minutes, said she would not help me, said a harsh "goodbye," and intentionally hung up the phone on meAfter a cumulative four hours on the phone with their customer service, they would only give me $to make up for the $loss due to their website malfunctionThis website is an utter scam
I had to change my departure and return dates due to a health problemI could have simply cancelled the flight and received a full refund through the insurance I purchasedHowever, I decided, since I did still want to go, just at a later date, I'd take the flight credit option the Indian woman on the phone sold me onShe then told me I could pick a flight online - as long as it was United Airlines and going to the same destination - to apply the credit toWell I found one that was the same price as the one I had just cancelledThen I'm told that she "can't find that flight"Then I'm told that I cannot in fact pick a flight from the website, that it has to be a flight that this special "flight credit" department can see on their screensOf course all of the flights that they see on their screens are more than double the price of the flight I had originally cancelled for flight creditWaiting on hold now for hour so far to speak to a supervisor
this was a nightmare to deal with I went to thailand and my flight was changed a few times including while overseas it was hard to get in touch and the first customer service people who pick up the phone only repeat things you say back to you without actually helping Also, they booked a weird ticket involving a bus in china between flights this bus was not at the airport, but miles away Nobody spoke english, I had no money and had to get the only (barely) english speaking woman for the airline to help me explain to the cab where to go It's a wonder I made my flight and got home!
HiI recently booked a flight to Greece with JustFlyAhead of my scheduled return flight, my flight was canceled by the airline (Turkish Airlines) due to geopolitical reasons (the coup in Turkey caused all flights out of Istanbul to the U.S.) to be canceledI was forced to purchase a new return ticket home last minuteOnce I was able to make it back home, I called JustFly to ask for reimbursement for the flight that was canceledThey told me that they would work with the airline to get me my refund and said they would contact me in a "couple" of daysAfter a few days without any contact, I called them again to get an updateIt was the same story - they told me that they would have to contact Turkish Airlines and get back to meThis happened four different timesAfter a month of no resolution, I once again called back and asked to speak to a manager about my situationHe said that they had no record of his support employees contacting Turkish Airlines - they clearly lied to me
On July 12th of I purchase three flights to Raleigh-Durham North Carolina via the just fly website while I was on the phone with a just fly booking agentThe booking agent was trying to find a flight at a low rate for me, while I also looked for a flight on my tabletI found the flights and I made the booking agent aware of my purchaseShe remained on the phone with me as I completed the purchaseUpon completion of my purchase, I received a confirmation emailI then noticed that the dates were incorrect for travelWhich were August 21st through August 23rd The correct travel dates were July 21st through July 23rd At that moment I made the booking agent aware that the travel dates were incorrectI would not have been able to travel during the dates of August 21st to August 23rd, I was on vacation from August 17th to August 28th New Orleans and then on a cruiseShe informed me that she did not have the authority to change the datesShe said she will transfer me
I made a purchase for a flight through justfly for the dates from March 20th-28thA few weeks prior I ended up having to cancel the flightAfter being on hold for more than an hour they told me I would have to pay $and wait 4-weeks to receive a refund of $After paying and asking for an emailed confirmation, they charged me and never emailed me a confirmationI waited weeks before I called back and they completely denied ever being able to give me a refundThey hung up on me after waiting hoursA few weeks later I called to ask for credit and they said they'd call me back but never didI've currently been on hold for two hours and they keep placing me on hold and simply felling me to wait but keep remaining vagueI am scared I've been scammed and have had over $taken from me by this company with no solution
My name is*** ***, I have been in Columbia, MO with my family since I have a complaint against the company name * *** ) which is a website to make any reservations like hotels and flights in and out United StatesI booked from them five tickets round trip to my family (my wife, two boys and two girls) on FEB-5-through Turkish Airline to fly from Chicago international airport to Amman international airport on March-21-2016( attached below)Driving from Columbia to the Chicago airport and dropped my family off thereThey got their boarding pass and got in the plane, the plane took off on time and on the exact day of flightAt the beginning, everything was good and my family was very happy because they will see their family in Jordan who couldn’t see them for three yearsafter that, my son (the oldest one) started feeling tired because he was unable to withstand the difference in air pressure because he has shunt in his head as a result of the disease of hy
Justfly*** has "free cancelation" posted all over their site when you book a flightAlmost as soon as I realized the issue with my flight, I attempted to cancel itThere was no button and I had to callWhen I called I was put on hold for a long time and they told me they had canceled my flightI received a cancelation emailThis was all within minutes of booking my original ticketI booked the new flight and a few minutes after, it too was canceledI checked and it's because my bank account was overdrawnThey sent through different charges from different airlines and themselves, which added up to much more than a single purchase I had madeNow I do not have my flights and my account is empty
This is the WORST company You are shown one number for a flight and just before buying they chance the price! They still had the lower price online hours later, but still wouldn't give us the lower price! Customer service is HORRIBLE- no help at all It is a scam
We booked our flights to the Philippines (family of 4) early Thursday 5/10/morning through justflyThursday 5/10/evening we got a message saying we need to contact themThat there was a problem with our flightWe called them to see what was wrongjustfly told us that our flight had been cancelled and there was no charges to our credit cardThey asked if we would like to book another flightWe said yes so they booked another flightFriday 5/11/we got a message from justfly saying our credit card was deniedCome to find out justfly DID charge us for the first flightThat put us over our credit limit for the 2nd flight because of the pending charges from the first flightJustfly said we needed to talk to the airline about our moneyWe called the airline they told us that that our flight had NOT been cancelled & they have no charges pendingWe called our bank that we have our credit card throughThey say there is charges pending and it will take to da
On Jann 16th,I booked a one way flight through this websiteI accidently selected two trip coverage policies one $an extended policy and the other $addtitional trip interuptionWithin minutes of booking, I contacted customer serivce,at that time the reporesentative advised me that I didn't need both and that the $could be cancelled however, the extended will allow me to cancel up until hours before the tripI asked him numerous times if I understood that correctly and he said no owrries this will protect you and its even better so he cancelled the $This past week my daughter sprain her knee and is now unable to praticipate in the performance that was scehduledI called justfly custoemr service today 2/8/to exercise the extended policy only to be told that it was only good for up to 24hrs from booking which it total opposite of what I was told on 1/I asked to speak to a Manager who proceeded to tell me her staff was fully trained and I was wrong and
Buyer beware,
My wife and I purchased tickets in April for December flights through JustFly.***
We called days before our flights to update our FFN and the representative said our flights were on time and transferred us to have our FFN updated The new representative informed us she would not be updating our numbers and that our flights were canceled since *** filed for bankruptcy on August The representative then advised we would not receive any of our money back and there was nothing else JustFly.*** would do for us After taking a breath after receiving all of this information I explained they hadn’t done anything for us, so saying they “nothing else” is invalid I spent hours and minutes attempting to escalate the claim to a manager, but the supervisor would not transfer me to the next level and went as far as to say “I am the last person on the face of the earth you can speak to within JustFly.*** regarding this matter.” I took this as a death threatI have traveled around the world several times with 15+ airline services over the last years and this is the worst company I have ever dealt with Do not book with JustFly.*** and be sure to tell your friends and neighbors, Do Not Book Flights With JustFly.*** there should be an option to rate JustFly.*** as -as they do not rate the I am required to input
Booked a flight with Justfly and it was confirmed They sent an email to say that there were changes I Needed to change back to the orig flight I paid for and they say it was my mistakeI booked one flight and they changed itThey will not take any responsibility to amend thisBut would charge me $to book a new flight thoughSpent hours talking to their reps getting no where They lie, its never their mistake Badcompany to deal with
I purchased a thanksgiving day flight for two through JustFly*** in 08/22/Spirit Flight ***, 6:00AM - was cancelled without notification from Justfly***I found out the day before when I attempted to do the check in for the flightI contacted Justfly.com, and they told me that they were not responsible, they had nothing to do with the cancellation, and they would not refund the moneyJustfly*** wanted me to get a different connecting flight *** leaving Newark, NJ at 3:25PM, that would arrive in Florida at 11:00PM Thanksgiving dayI told them that I wanted a refund because the whole reason to travel as to spend thanksgiving dinner with my sonJustFly*** stated that there were no refunds or creditsI called Spirit to see if they could something and was told that they could not do anything, that the original flight was no longer available, and they could not do anything about me loosing my moneyI asked if Spirit could credit me the flight, and they said they could not do
I booked travel to Germany through justfly*** and the airline changed our schedulesWe are trying to switch the schedule to a schedule that fits our plansI called justfly*** multiple times to request that our schedule be changed to a different scheduleThey stated that they would have to reach out to there travel partners which is downtown travel agency based in Mew York, Fort Lauderdale and Los AngelesAir Berlin is stating that they will accept the changes however someone from downtown travel needs to call into Air Berlin to request the changesI've contacted all three companies and they are all giving me the run around
THE PROBLEM IS I BOUGHT A ONE-WAY FLIGHT ON JUSTFLY*** THE DATE I INPUTED ON THE WEBSITE IS NOT THE DAY OF THE FLIGHT I NEEDEDTHE FLIGHT WAS FOR FEB AND I DID NOT SELECT FLEXIBLE DATES OR WHATNOTSO ON THE SITE WHEN YOU PUT IN A DATE THE OFFERINGS THAT COME UP ARE FOR DAYS NEAR ITIT IS DECEPTIVEWHAT HAPPENED WAS THE FLIGHT I BOUGHT WAS FOR THE WRONG DAYWHY WOULD THEY EVEN SHOW A DIFFERENT DAY? IT COST ME $EXTRA TO CHANGE THE FLIGHT WITH DELTAWHEN I COULD HAVE BOUGHT IT FOR THE ORIGINAL PRICE ON THE 15TH OF JAN WHEN I BOUGHT THE ORIGINAL TICKETNOW THE PRICE HAS GONE UP ON THE TICKETJUSTFLY*** I FIRMLY BELIEVE IS USING DECEPTIVE BUSINESS PRACTICESTHE REASON IS SO CUSTOMERS MAKE ERRORS IN BOOKING THEN HAVE TO PAY HIGH FEES TO CHANGE, CANCEL AND FIX THE PROBLEM
I recently tried to book a flight for my wife with Justfly*** with a departure date of October 12th With many of the online booking sites I find you have to act quickly to get the quoted priceI booked the cheapest flight that popped upI scanned it quickly and everything seemed to make sense on the screen with an arrival date of October 13th at 5:amWhen I received the itinerary in my e-mail I quickly realized that the departure date was in fact Oct11th not the 12th as requested with a hour layover in the Toronto airportInitially I thought it was a hour wait and my wife would take a flight that would leave around in the morningIt was 1:the next day in the afternoonI called justfly almost immediately to explain the issue and when I provided the necessary details the agent on the phone thought the exact same thing as me that the wait was only a hours layoverThis wasn't the case and I indicated to him how if he can make that mistake it isn't unreasonable that t
I had purchased a flight from MGA to SFO my scheduled flight was on 1/12/I called them because I needed to reschedule my flight to the 1/14/I was told I would have to pay them a cancelation fee of $but I will have a full credit for my original 1/12/flight of $for future flights anywhere, this is what the agent told me over the phoneI paid them the $I called them days ago to purchase a new flight, I was told I could only use the amount for the same flight from mga to sfo one way (exactly like the one I canceled)I told them, this is not what I was told when I called, I was misinformedI was referred to American Airlines (the airline for the canceled flight) they told me I would have to pay them an additional $penaltyNow I will be out $Had I been given the correct information, I would have never paid justfly*** anything and would have lost the ticket because I now have to pay $in cancelation feesI called justfly*** and I was told there
Reference *** was emailed id be refunded $ for 2-business days on July 1, A ticket was purchased with a hour guarantee was issuedThe ticket was cancelled within hrs on June 19,A number of emails have been unanswered
1/11/We purchased four plane tickets supposable for March 10, After payment was made the confirmation showed the plane tickets for March 11, I immediately contacted United Airlines about the problem who then sent me to the booking agency justfly.comThe booking agency said they could not change the date and only refund a portion of the tickets charging $per ticket, $totalThe total was just over $Since then I have been in contact with the administrator of the airport who then directed me to the manager of United Airlines for the airport, who informed me the tickets I purchased had a hour free cancelation policyI have contacted booking agency and they will not refund any money now and are unwilling to work with us in any wayWe were told we would need to change our travel plans to accommodate the flightI have been lied to and have been sent back between the airline and booking agency so many times, so now I am reaching out for outside assistance
I have had an absolutely terrible experience with this scam of a websiteI booked my international flight via *** and am now out $Due to an error with their website, my ticket listed my first name twiceIn order to change the ticket so that I could board my flight, I called their customer service and was told I had to cancel my ticket and book a new oneTo do this, I would only get a 50% refund from the airline and would additionally be subject to a $cancellation fee from *** - even though the error was their faultEven though I was going to book myself on the same exact flight, I could not get a full refund or creditMy issue was eventually escalated to a customer service supervisor who, after ten minutes, said she would not help me, said a harsh "goodbye," and intentionally hung up the phone on meAfter a cumulative four hours on the phone with their customer service, they would only give me $to make up for the $loss due to their website malfunctionThis website is an utter scam
I had to change my departure and return dates due to a health problemI could have simply cancelled the flight and received a full refund through the insurance I purchasedHowever, I decided, since I did still want to go, just at a later date, I'd take the flight credit option the Indian woman on the phone sold me onShe then told me I could pick a flight online - as long as it was United Airlines and going to the same destination - to apply the credit toWell I found one that was the same price as the one I had just cancelledThen I'm told that she "can't find that flight"Then I'm told that I cannot in fact pick a flight from the website, that it has to be a flight that this special "flight credit" department can see on their screensOf course all of the flights that they see on their screens are more than double the price of the flight I had originally cancelled for flight creditWaiting on hold now for hour so far to speak to a supervisor
this was a nightmare to deal with I went to thailand and my flight was changed a few times including while overseas it was hard to get in touch and the first customer service people who pick up the phone only repeat things you say back to you without actually helping Also, they booked a weird ticket involving a bus in china between flights this bus was not at the airport, but miles away Nobody spoke english, I had no money and had to get the only (barely) english speaking woman for the airline to help me explain to the cab where to go It's a wonder I made my flight and got home!
HiI recently booked a flight to Greece with JustFlyAhead of my scheduled return flight, my flight was canceled by the airline (Turkish Airlines) due to geopolitical reasons (the coup in Turkey caused all flights out of Istanbul to the U.S.) to be canceledI was forced to purchase a new return ticket home last minuteOnce I was able to make it back home, I called JustFly to ask for reimbursement for the flight that was canceledThey told me that they would work with the airline to get me my refund and said they would contact me in a "couple" of daysAfter a few days without any contact, I called them again to get an updateIt was the same story - they told me that they would have to contact Turkish Airlines and get back to meThis happened four different timesAfter a month of no resolution, I once again called back and asked to speak to a manager about my situationHe said that they had no record of his support employees contacting Turkish Airlines - they clearly lied to me
On July 12th of I purchase three flights to Raleigh-Durham North Carolina via the just fly website while I was on the phone with a just fly booking agentThe booking agent was trying to find a flight at a low rate for me, while I also looked for a flight on my tabletI found the flights and I made the booking agent aware of my purchaseShe remained on the phone with me as I completed the purchaseUpon completion of my purchase, I received a confirmation emailI then noticed that the dates were incorrect for travelWhich were August 21st through August 23rd The correct travel dates were July 21st through July 23rd At that moment I made the booking agent aware that the travel dates were incorrectI would not have been able to travel during the dates of August 21st to August 23rd, I was on vacation from August 17th to August 28th New Orleans and then on a cruiseShe informed me that she did not have the authority to change the datesShe said she will transfer me
I made a purchase for a flight through justfly for the dates from March 20th-28thA few weeks prior I ended up having to cancel the flightAfter being on hold for more than an hour they told me I would have to pay $and wait 4-weeks to receive a refund of $After paying and asking for an emailed confirmation, they charged me and never emailed me a confirmationI waited weeks before I called back and they completely denied ever being able to give me a refundThey hung up on me after waiting hoursA few weeks later I called to ask for credit and they said they'd call me back but never didI've currently been on hold for two hours and they keep placing me on hold and simply felling me to wait but keep remaining vagueI am scared I've been scammed and have had over $taken from me by this company with no solution