I purchased flight tickets last December through Justfly [redacted] for a trip beginning April I received notification from Justfly regarding the outbound part of the trip immediatelyI didn't receive the return flight information in March (after becoming concerned I called when I still had not received the information and was assured they were just in the process of sending it on anyway) whereupon I noticed the flight times had changed- not too significantly and as I have no pressure to return, I didn't complain)Now, the week before I am to leave, I receive a communication from Justfly to call immediately about changes- so I called- when I did, the representative informed me that my first flight of my outbound trip had changed- it would leave five minutes earlier- I didn't object- I couldn't see how that made such a difference- the next day they sent me my new itinerarySomehow, when informing me of the five minute change to my first flight, the agent just happened to neglect to info
I attempted to purchase a flight for a JetBlue flight via [redacted] Within minutes of purchasing the tickets, I realized I had purchased the incorrect tickets and attempted to have them changed to the flight on the correct dateI was able to change the tickets through their website but was charged for both the initial ticket, the new ticket, and a $fee which all totaled $After revisiting the website, my plane tickets had still not been changed to reflect the new tickets I booked despite charging me for both tickets so I attempted to cancel the plane tickets after I read the cancellation policy which dictated that I would receive $in travel credit and only be charged $for the cancellation feeI decided to cancel and receive the credits so that I could simply rebook my tickets for the flight I originally intendedAfter exiting that screen I was taken to my profile where it showed that I had only received $in credit and upon attempting to book the intende
To Whom This May Concern, I am writing about my latest and very stressful experience with Just Fly customer service that occurred on August 8th 2017(Just Fly booking [redacted] )I planned this this for very long time to be sure that everything will go smoothHowever, this didn’t happenEverything started, when Air Berlin canceled my JFK-Berlin flightOriginally, I was supposed to have hour and a half overlay in GermanyI contacted Air Berlin right the way and I was told that I need to get in touch with travel agency's customer service,that I bought the ticket from, because they don't have an access to my reservationI called and spoke with Just Fly's customer service representativeI explained that waiting for a connecting flight in Berlin for hours is absolutely not convenient for me because of personal reasonsCustomer service representative found an earlier flight and asked if two hours is OK with meI agreedHe assured me that everything is taken care of and sent a c
I want to dispute charges and obtain my refund from Justfly [redacted] On February 8, 2016, I purchased tickets for a flight from DC to Munich and return from Frankfurt to DC for $The flights were leaving DC on September 27th and returning October 11thI had to change the end date because our travel plans had changedOn June 17th, after a two hour discussion with Denise from Justfly, we ended up cancelling the flightDenise from Justfly said they would cancel the flight and charge me $fee for justfly and I would get reimbursed $-the amount for my flight less $cancellation fee for IcelandairDenise said I would be credited the amount of $within 6-weeksJust fly wasted no time charging the $fee on June 20thJustfly didn’t cancel my flight until July 4th, cancellation 004-618-After calling them several times, they said I would get my refund 6-weeks after July 4th, meaning by September 4thI called them September 3rd and they said they already sen
Scam! They charged $to change letter in my name! They also charged me for a seat that I didn't specify! DO NOT USE THEM! They should be out of businessCharges are being disputed and they will get this review everywhereI HATE JUSTFLY! *They would get zero stars if it would have let me*
I bought two plane tickets from SFO to YGN (Yangon in Myanmar) on 02/06/and paid for as stated below: Tickets x Seating Fee CSA Travel Insurance Total My departure date was to be on 12/16/from SFO and 12/31/from YGN arriving back in SFO on 01/01/to coincide with my daughter school breakBut SFUSD has recently changed school calendar for next year pushing back for one week making first week of our vacation school weekI called Justfly.com on 05/17/hoping to change planned trip dates with minimal fees if there are anyAfter talking Justfly.com agent try to find available flight and told me that ticket will cost $so I told him price difference is only about $since my previously paid price was $and agreed to change the dateAgent didn't deny or made any comments on my assumption of $increaseAfter about one hour on
worst experience, never use this site..they are doing fraud I cancelled my ticket after discussion with representative,He told me that there will be partial refund after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund They charged me $for first cancellation then $for reservation change 100% fraud
What can I say about Justfl*** I booked a flight with them yesterday Got a confirmation code, some what a itinerary " sketchy" at best I was told to check my E-mail with in hours for any problems This morning I checked, and low and be hold there was a problem When I called they said that, the price of the flight had increased originality now it jumped to While he put me on hold the priced jumped to I canceled my reservation I checked my e-mail and the response from Justfl [redacted] was that my credit card didn't match with my name, credit company would not allow the transaction, poor credit and so on called credit card company and everything was fine with my account address and everything was a match just wanted to voice m***plaint
On Oct 6th I booked a flight to Florida through Justfly***Reference [redacted] My return flight was cancelled without any notificationI didn't find this out until the day I was to return to IndianapolisI was put on a flight that had a hour layover which would have made me late for company function I had to be atI had to pay $for a one way flight home for myself and my boyfriendI have made numerous calls to get a refund with no resolutionI have spoke to [redacted] who told me she would go to upper management and get back to meShe has not called so I called and spoke to agent [redacted] her # is [redacted] She did some research and said that I was notified of both flight changes by emailI ask for proof of those emails that I didn't receive any notification by email or phoneBoth of which I confirmed they had my correct informationJaz said she would have to get with upper management and get back to meI have not heard anything else from JustflyI feel th
Booked flight on Feb 13th, Credit card company called to ok charge of 779$ to Air CanadaAuthorized itNoted it was only half of fare due of 1687$Called just Justfly [redacted] and they said they hadn't received auth on credit cardCalled citicard who verified it had been sentResubmitted credit card to justlly***and received confirmation that flight was bookedLater that night justflly [redacted] email said flight cancelledCalled justfly [redacted] to talk to supervisor " we don't have that number", said I was concerned about fraud, "put on hold 3-min, operator said still looking, another minutes on hold"Rico person from JustFly [redacted] sound in India
the worst customer service I have had in a long time! by people who barely understand or speak English yes the flight was cheaper but between the time spend and the extra much more expensive
I booked a flight through just fl [redacted] in March A few days before my flight as customary I contacted the airline which was American airline to confirm my flight, to my surprise my flight had been changed with a different time and a different flight numbewr The American airline representative informed me that they contacted justfly in July about the changesI called justfly and they told me that they were never contacted from the airline company and that any changes that were made were minorI expressed that it doesn't matter how minor the changes were,that wasn't the point, the point was that I wasn't emailed and updated itinerary and had I not checked the status of my flight with the airline I would not have know about the changes and thus missed my flightJustfly customer service is the worstI was on a minuite call with a representative where of those minuite I was on holdI spoke to one representative named [redacted] who hung up the phone on me I also spoke to a supervisor after waiting minutes named Lauren who kept insisting that the changes were minor and completely missed the point of not notifying meDon't not book through this company
I purchased a ticket for my associate via JustFly [redacted] in the amount of $2,Departing from Buenos Aires going to Tel Aviv IsraelJustFly Booking Reference Number: [redacted] As stipulated on the ticket, the passenger name was Axel Pompa GiaccagliaAt the airport, the ticket was not accepted by the airlines and my associate had to purchase yet another ticket to be able to fly that dayAs he was in Argentina for his flight out, the cost was in ARS $I contacted Justfly [redacted] via phone calls and emails to no availNo one has been able to assist me with why the original ticket as purchased online in the amount of was not acceptedNor has the monies been refunded to my credit card for this charge
I purchased airline tickets back in June of and while traveling abroad the airline cancelled all international flights permanently and was left without a flight homeOK, paid $twice the price to get back homeUpon my return I contacted justfly for the refundThey said I would need to contact the airlineOK, contacted the airline and finally received confirmation through a US Department of Transportation Complaint that Dynamic Airlines refunded the $back to the TRAVEL AGENT and I needed to contact justfly [redacted] for the refund back to my cardIt is now 2/21/and the refund is still not on my cardI have emailed and called over and over (I have lost count) I have provided bank statements showing the original purchase and every statement after to PROVE I have yet to receive a refundI have worked at many financial institutions and the premise that a refund can take up to weeks is ridiculous! Even then I patiently waited and NOTHING! Now they are saying there is
Justfly [redacted] charged me more than I authorized when I booked a flight with themThey are advertising one amount to get people to book with them and then charging a different amountBecause the tickets are non-refundable they are saying that there is nothing that they can doMy dispute however is not with the tickets that I purchased, but the price that I purchased themIt seems that they have found a loophole that allows them to charge amounts that people do not authorize and then keep the money even if there is a disputeThis is blatant advertisement and theft
I bought a round trip flight through your website in DecemberThey cancelled my return flight and I have been speaking with their customer service department at [redacted] since January to resolve the problemWe are now in March and my flight leaves in less than two months however yet to reinstate my flight
I recently booked a trip w/ JustFly to Asia which I recently returnedSince it was a hour flight I decided to pay an additional fee for my business seat assignmentI received an email confirmation ticket indicating the extra fees were charged and confirmed my designated seatHowever upon arriving at the airport I was told their system had no assigned seats under my reservation despite the fact that I had proof that I paid extra for my business seat assignment! Shortly after arriving home I called Justfly to request a refund on the seat assignment, which is a reasonable request since this service was never fulfilledThey refused to give to me the refund and were extremely rude, refusing to apologize or acknowledge their mistakeInstead they proceeded to put the blame on me for not contacting them on the day of my flight In addition to putting the blame on me, the staff advised that the fee I paid was not a guarantee that my seats would be reserved and instead it was just a “service” They did not advertise anywhere that paying extra for an assigned seat means you won’t be guaranteed an assigned seatThat makes no senseWhat’s the point in paying extra then?! This is just a way for them to trick people into paying more Never booking with JustFly again, rude customer service and they will find ways to rip you off
Originally bought a roundtrip ticket to Nadi, Fiji on 12/22/JustFly booking number [redacted] Attempted to chehours before flight scheduled to depart on 12/25/When I was unable to check in I contacted Fiji Airways directly and they informed me there was a problem with the departure flight (as in it was not booked correctly)I contacted JustFly on the 24th of December and explained the situation, they informed me they corrected the problem and I would be able to check in on the morning of December 25, I attempted to check in again on 12/and still was unable to check inI contacted Fiji Airways again and they referred me back to JustFly***I contacted JustFly again anfd they confirmed that I did not have a departure flight for the roundtrip ticket I purchased in the amount of $I attempted to cancel and rebook the flight but they insisted the ticket was non-refundableThe only option available to me was to purchase an additional one way ticket to N
I called Justfly to make a reservation on sometime in AprilI spoke to the customer service representative onlineI the end of the reservation and after my credit card information has been given to the travel agent he said I will hear from them by email ASAPI did not hear from them in hours, therefore I placed another phone call to alart them that I have not received my booking ticketHe apologized and asked my to stay online why he review the reasonsHe said it was their error and he forwareded my ticketI noticed the following errors on the booking information: My last name was spelt wrongly as [redacted] , My email address was not correct, It was written as [redacted] I quickly called their attention to those errors within an hour, the agent I spoke to asked me to pay $to correct their errors, I thought that was mischievious, therefore I asked to speak to a Manager and he refused claimed their is NO manager but himHe later asked me to forward my SS card and ID
I recently had an extremely negative and concerning experience with JustFly .***I was directed to the site from [redacted] , where I was shopping for plane tickets for an u***ing tripJustFly [redacted] appeared to be offering the best deal on the flight, so I went ahead and purchased my tickets thereImmediately after making my purchase, I got an email from JustFly [redacted] with the subject heading “Your reservation needs immediate attention.” The email claimed my credit card could not be processed and requested that I submit a new card or contact my bankI contacted my bank to authorize the charge and was told that there was some strange activity on my card, including: a small charge from JustFly [redacted] that was immediately canceled, a double charge from an airline for one leg of my trip, and an i***plete charge from a second airline for the return leg of my tripAll the charges were pending as there wasn’t actually any problem with the cardI was confused by this activity and by the strange message from JustFly***, so I attempted to call JustFly customer supportI was unable to reach anyone at JustFly***, even after several attemptsMy first call was disconnectedAnother call routed me to nowhereAnother call put me on hold indefinitelyI Googled JustFly [redacted] and came across a warning article from Revdex.com and several other negative reviewsI called my bank again to inquire about canceling all JustFly***-related charges, as I was concerned about a scam or some other illegitimate use of my cardThe bank said that I could not dispute the charges while they are still pendingI visited the websites of the two airlines that I had supposedly booked trips on in order to learn more about these transactionsNeither site recognized the record locator I had received from JustFly***I called customer support for the flight that had supposedly been double chargedAccording to the airline’s records, the flight had been booked and then immediately canceledThey did not have additional information about itIf and when any charges associated with the JustFly [redacted] transaction appear on my credit card statement, I plan to dispute themI caution anyone against using this site!
I purchased flight tickets last December through Justfly [redacted] for a trip beginning April I received notification from Justfly regarding the outbound part of the trip immediatelyI didn't receive the return flight information in March (after becoming concerned I called when I still had not received the information and was assured they were just in the process of sending it on anyway) whereupon I noticed the flight times had changed- not too significantly and as I have no pressure to return, I didn't complain)Now, the week before I am to leave, I receive a communication from Justfly to call immediately about changes- so I called- when I did, the representative informed me that my first flight of my outbound trip had changed- it would leave five minutes earlier- I didn't object- I couldn't see how that made such a difference- the next day they sent me my new itinerarySomehow, when informing me of the five minute change to my first flight, the agent just happened to neglect to info
I attempted to purchase a flight for a JetBlue flight via [redacted] Within minutes of purchasing the tickets, I realized I had purchased the incorrect tickets and attempted to have them changed to the flight on the correct dateI was able to change the tickets through their website but was charged for both the initial ticket, the new ticket, and a $fee which all totaled $After revisiting the website, my plane tickets had still not been changed to reflect the new tickets I booked despite charging me for both tickets so I attempted to cancel the plane tickets after I read the cancellation policy which dictated that I would receive $in travel credit and only be charged $for the cancellation feeI decided to cancel and receive the credits so that I could simply rebook my tickets for the flight I originally intendedAfter exiting that screen I was taken to my profile where it showed that I had only received $in credit and upon attempting to book the intende
To Whom This May Concern, I am writing about my latest and very stressful experience with Just Fly customer service that occurred on August 8th 2017(Just Fly booking [redacted] )I planned this this for very long time to be sure that everything will go smoothHowever, this didn’t happenEverything started, when Air Berlin canceled my JFK-Berlin flightOriginally, I was supposed to have hour and a half overlay in GermanyI contacted Air Berlin right the way and I was told that I need to get in touch with travel agency's customer service,that I bought the ticket from, because they don't have an access to my reservationI called and spoke with Just Fly's customer service representativeI explained that waiting for a connecting flight in Berlin for hours is absolutely not convenient for me because of personal reasonsCustomer service representative found an earlier flight and asked if two hours is OK with meI agreedHe assured me that everything is taken care of and sent a c
I want to dispute charges and obtain my refund from Justfly [redacted] On February 8, 2016, I purchased tickets for a flight from DC to Munich and return from Frankfurt to DC for $The flights were leaving DC on September 27th and returning October 11thI had to change the end date because our travel plans had changedOn June 17th, after a two hour discussion with Denise from Justfly, we ended up cancelling the flightDenise from Justfly said they would cancel the flight and charge me $fee for justfly and I would get reimbursed $-the amount for my flight less $cancellation fee for IcelandairDenise said I would be credited the amount of $within 6-weeksJust fly wasted no time charging the $fee on June 20thJustfly didn’t cancel my flight until July 4th, cancellation 004-618-After calling them several times, they said I would get my refund 6-weeks after July 4th, meaning by September 4thI called them September 3rd and they said they already sen
Scam! They charged $to change letter in my name! They also charged me for a seat that I didn't specify! DO NOT USE THEM! They should be out of businessCharges are being disputed and they will get this review everywhereI HATE JUSTFLY! *They would get zero stars if it would have let me*
I bought two plane tickets from SFO to YGN (Yangon in Myanmar) on 02/06/and paid for as stated below: Tickets x Seating Fee CSA Travel Insurance Total My departure date was to be on 12/16/from SFO and 12/31/from YGN arriving back in SFO on 01/01/to coincide with my daughter school breakBut SFUSD has recently changed school calendar for next year pushing back for one week making first week of our vacation school weekI called Justfly.com on 05/17/hoping to change planned trip dates with minimal fees if there are anyAfter talking Justfly.com agent try to find available flight and told me that ticket will cost $so I told him price difference is only about $since my previously paid price was $and agreed to change the dateAgent didn't deny or made any comments on my assumption of $increaseAfter about one hour on
worst experience, never use this site..they are doing fraud I cancelled my ticket after discussion with representative,He told me that there will be partial refund after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund They charged me $for first cancellation then $for reservation change 100% fraud
What can I say about Justfl*** I booked a flight with them yesterday Got a confirmation code, some what a itinerary " sketchy" at best I was told to check my E-mail with in hours for any problems This morning I checked, and low and be hold there was a problem When I called they said that, the price of the flight had increased originality now it jumped to While he put me on hold the priced jumped to I canceled my reservation I checked my e-mail and the response from Justfl [redacted] was that my credit card didn't match with my name, credit company would not allow the transaction, poor credit and so on called credit card company and everything was fine with my account address and everything was a match just wanted to voice m***plaint
On Oct 6th I booked a flight to Florida through Justfly***Reference [redacted] My return flight was cancelled without any notificationI didn't find this out until the day I was to return to IndianapolisI was put on a flight that had a hour layover which would have made me late for company function I had to be atI had to pay $for a one way flight home for myself and my boyfriendI have made numerous calls to get a refund with no resolutionI have spoke to [redacted] who told me she would go to upper management and get back to meShe has not called so I called and spoke to agent [redacted] her # is [redacted] She did some research and said that I was notified of both flight changes by emailI ask for proof of those emails that I didn't receive any notification by email or phoneBoth of which I confirmed they had my correct informationJaz said she would have to get with upper management and get back to meI have not heard anything else from JustflyI feel th
Booked flight on Feb 13th, Credit card company called to ok charge of 779$ to Air CanadaAuthorized itNoted it was only half of fare due of 1687$Called just Justfly [redacted] and they said they hadn't received auth on credit cardCalled citicard who verified it had been sentResubmitted credit card to justlly***and received confirmation that flight was bookedLater that night justflly [redacted] email said flight cancelledCalled justfly [redacted] to talk to supervisor " we don't have that number", said I was concerned about fraud, "put on hold 3-min, operator said still looking, another minutes on hold"Rico person from JustFly [redacted] sound in India
the worst customer service I have had in a long time! by people who barely understand or speak English yes the flight was cheaper but between the time spend and the extra much more expensive
I booked a flight through just fl [redacted] in March A few days before my flight as customary I contacted the airline which was American airline to confirm my flight, to my surprise my flight had been changed with a different time and a different flight numbewr The American airline representative informed me that they contacted justfly in July about the changesI called justfly and they told me that they were never contacted from the airline company and that any changes that were made were minorI expressed that it doesn't matter how minor the changes were,that wasn't the point, the point was that I wasn't emailed and updated itinerary and had I not checked the status of my flight with the airline I would not have know about the changes and thus missed my flightJustfly customer service is the worstI was on a minuite call with a representative where of those minuite I was on holdI spoke to one representative named [redacted] who hung up the phone on me I also spoke to a supervisor after waiting minutes named Lauren who kept insisting that the changes were minor and completely missed the point of not notifying meDon't not book through this company
I purchased a ticket for my associate via JustFly [redacted] in the amount of $2,Departing from Buenos Aires going to Tel Aviv IsraelJustFly Booking Reference Number: [redacted] As stipulated on the ticket, the passenger name was Axel Pompa GiaccagliaAt the airport, the ticket was not accepted by the airlines and my associate had to purchase yet another ticket to be able to fly that dayAs he was in Argentina for his flight out, the cost was in ARS $I contacted Justfly [redacted] via phone calls and emails to no availNo one has been able to assist me with why the original ticket as purchased online in the amount of was not acceptedNor has the monies been refunded to my credit card for this charge
I purchased airline tickets back in June of and while traveling abroad the airline cancelled all international flights permanently and was left without a flight homeOK, paid $twice the price to get back homeUpon my return I contacted justfly for the refundThey said I would need to contact the airlineOK, contacted the airline and finally received confirmation through a US Department of Transportation Complaint that Dynamic Airlines refunded the $back to the TRAVEL AGENT and I needed to contact justfly [redacted] for the refund back to my cardIt is now 2/21/and the refund is still not on my cardI have emailed and called over and over (I have lost count) I have provided bank statements showing the original purchase and every statement after to PROVE I have yet to receive a refundI have worked at many financial institutions and the premise that a refund can take up to weeks is ridiculous! Even then I patiently waited and NOTHING! Now they are saying there is
Justfly [redacted] charged me more than I authorized when I booked a flight with themThey are advertising one amount to get people to book with them and then charging a different amountBecause the tickets are non-refundable they are saying that there is nothing that they can doMy dispute however is not with the tickets that I purchased, but the price that I purchased themIt seems that they have found a loophole that allows them to charge amounts that people do not authorize and then keep the money even if there is a disputeThis is blatant advertisement and theft
I bought a round trip flight through your website in DecemberThey cancelled my return flight and I have been speaking with their customer service department at [redacted] since January to resolve the problemWe are now in March and my flight leaves in less than two months however yet to reinstate my flight
I recently booked a trip w/ JustFly to Asia which I recently returnedSince it was a hour flight I decided to pay an additional fee for my business seat assignmentI received an email confirmation ticket indicating the extra fees were charged and confirmed my designated seatHowever upon arriving at the airport I was told their system had no assigned seats under my reservation despite the fact that I had proof that I paid extra for my business seat assignment! Shortly after arriving home I called Justfly to request a refund on the seat assignment, which is a reasonable request since this service was never fulfilledThey refused to give to me the refund and were extremely rude, refusing to apologize or acknowledge their mistakeInstead they proceeded to put the blame on me for not contacting them on the day of my flight In addition to putting the blame on me, the staff advised that the fee I paid was not a guarantee that my seats would be reserved and instead it was just a “service” They did not advertise anywhere that paying extra for an assigned seat means you won’t be guaranteed an assigned seatThat makes no senseWhat’s the point in paying extra then?! This is just a way for them to trick people into paying more Never booking with JustFly again, rude customer service and they will find ways to rip you off
Originally bought a roundtrip ticket to Nadi, Fiji on 12/22/JustFly booking number [redacted] Attempted to chehours before flight scheduled to depart on 12/25/When I was unable to check in I contacted Fiji Airways directly and they informed me there was a problem with the departure flight (as in it was not booked correctly)I contacted JustFly on the 24th of December and explained the situation, they informed me they corrected the problem and I would be able to check in on the morning of December 25, I attempted to check in again on 12/and still was unable to check inI contacted Fiji Airways again and they referred me back to JustFly***I contacted JustFly again anfd they confirmed that I did not have a departure flight for the roundtrip ticket I purchased in the amount of $I attempted to cancel and rebook the flight but they insisted the ticket was non-refundableThe only option available to me was to purchase an additional one way ticket to N
I called Justfly to make a reservation on sometime in AprilI spoke to the customer service representative onlineI the end of the reservation and after my credit card information has been given to the travel agent he said I will hear from them by email ASAPI did not hear from them in hours, therefore I placed another phone call to alart them that I have not received my booking ticketHe apologized and asked my to stay online why he review the reasonsHe said it was their error and he forwareded my ticketI noticed the following errors on the booking information: My last name was spelt wrongly as [redacted] , My email address was not correct, It was written as [redacted] I quickly called their attention to those errors within an hour, the agent I spoke to asked me to pay $to correct their errors, I thought that was mischievious, therefore I asked to speak to a Manager and he refused claimed their is NO manager but himHe later asked me to forward my SS card and ID
I recently had an extremely negative and concerning experience with JustFly .***I was directed to the site from [redacted] , where I was shopping for plane tickets for an u***ing tripJustFly [redacted] appeared to be offering the best deal on the flight, so I went ahead and purchased my tickets thereImmediately after making my purchase, I got an email from JustFly [redacted] with the subject heading “Your reservation needs immediate attention.” The email claimed my credit card could not be processed and requested that I submit a new card or contact my bankI contacted my bank to authorize the charge and was told that there was some strange activity on my card, including: a small charge from JustFly [redacted] that was immediately canceled, a double charge from an airline for one leg of my trip, and an i***plete charge from a second airline for the return leg of my tripAll the charges were pending as there wasn’t actually any problem with the cardI was confused by this activity and by the strange message from JustFly***, so I attempted to call JustFly customer supportI was unable to reach anyone at JustFly***, even after several attemptsMy first call was disconnectedAnother call routed me to nowhereAnother call put me on hold indefinitelyI Googled JustFly [redacted] and came across a warning article from Revdex.com and several other negative reviewsI called my bank again to inquire about canceling all JustFly***-related charges, as I was concerned about a scam or some other illegitimate use of my cardThe bank said that I could not dispute the charges while they are still pendingI visited the websites of the two airlines that I had supposedly booked trips on in order to learn more about these transactionsNeither site recognized the record locator I had received from JustFly***I called customer support for the flight that had supposedly been double chargedAccording to the airline’s records, the flight had been booked and then immediately canceledThey did not have additional information about itIf and when any charges associated with the JustFly [redacted] transaction appear on my credit card statement, I plan to dispute themI caution anyone against using this site!