I purchase a ticket on the *1st April to go to Jamaica from Fort Lauderdale reference number [redacted] and cancelled it the same day because I was going to the book for another dayThey told me that I had to pay $to cancel and I had to wait *-business days for my money to be returned to my account, meanwhile the $was immediately deducted from my checking accountI've called Justfly to ask why my money haven't been returned to my account they told me I should speak to the bank, I did that and the bank told me there's nothing pendingTold that to the agent who I was talking to named ***She told me I have wait for *-business days yet again I told her that it's been over days and talk to the bank which she kept repeating and I kept saying that I already talk to the bank I just need my money backShe wasn't being any help to me so I asked to speak to the supervisor, she didn't want to put me on to him so she kept coming on the lineEventually [redacted] the supervisor cam
I had the worst experience this evening with a “Support” person named ***He also refused to transfer me to a manager and kept demanding me to tell him why because they wouldn’t help me any more than he didHe wouldn’t stop and I kept asking to escalate to a manager and he was very rudeI had the call on speaker phone for my entire office to hear as we were considering booking our travel through Justfl [redacted] as I had booked my flight and hotel through the site for my recent trips and thought it was a good serviceBoy, was I wrong! I was badgered and treated horribly for everyone to hearAs the Director of Human Resources for a person firm, I fly with several colleagues every month to our NY officeI will never use this service againEVERI am extremely upset by this and for some reason my survey link has been disabled as wellThe agent on the phone no doubt had something to do with it as he refused to transfer my call as requested and kept getting on the call laughingly telling me to wait longerThis is unacceptableWorst service - plus I was transferred to people before that support person got on the phone and each one was rider than the nextThey want your money but in no way will help assist with issuesHorrible
I was browsing Justfly[redacted] for low faresIt offered an extremely low fare of $for a RT ticketI entered my credit card info and when it began searching/processing the fare, it came back with an increased fare amount of $and asked if I wished to book--I went to click "no thanks" and it processed the chargeI immediately called the customer service line and the rep advised that they could not cancel a fare unless I paid $per personI became irate and advised I was not paying anything, I requested to speak to a supervisor numerous times and the rep would not transfer me and when she finally offered to transfer me, she stated it would be a minute holdShe then offered to cancel the flight for $per personI was extremely uncomfortable by the ease of processing a $charge when I hit the "no thanks" button and by the inability to cancel the flight or speak to a supervisorWith $on the line, I ended up accepting the $cancellation feeI immediately called the airline and they could not even see a reservation/cancellation under our names and advised that the department of transportation states you may cancel a flight up to hours after bookingOur credit card company is monitoring the situation to make sure $is refunded to our accountIt was a horrific experience and felt like scam to be honestI think the "ease" of the purchase and the "inability" to cancel is how they make their money
Back on November 2017, I booked a flight with this companyI was going to my friends wedding in [redacted] ***, BoliviaAs I was cancelling the flight, the operator told me that I could use my credit for a future flight but I needed to pay an additional $I paid this fee, and received 1,in flight credit to [redacted] ***My understanding was that I could use the credit I was going to be given for future travelI received an email indicating that I have a credit and I tried many times (over times) to book a flight using their websiteEvery single time, I get an announcement indicating that there are no flights availableThis contradicts their website sine I was looking at flights on the same days that I was trying to book a flight with my creditTherefore, I tried calling the number to book my flightThe personnel answering the number are unable to help methey checked for available flights on days where there clearly were flights available, but did not book meI was
MISGUIDING if not outright ADVERTISING Short story DO NOT BELIEVE REFUNDABLE in hrs - they charge $75/ticket fee even if you cancel it immediately after booking I purchased a tickets and the website said refundable within hrsI needed to correct the spelling of one passenger and the website instructed me to do it onlineIt did not workI called Justfly - they said they can not guarantee the passenger will be allowed on board and if they are not then I will lose the entire fareThe only alternative was to cancel the ticket but with a $75/ticket charge
My wife and I booked a multi-city flight with justfly***We used this online travel agency for the very first time after being rerouted to their website from a major airfare search siteWe had to cancel our trip shortly after booking and we paid $($per person) in cancellation fees, which added to the $of the original airfare priceFollowing the directions from justfly [redacted] we started searching for flights that matched our original reservationWe tried to re-book in multiple occasions over several months and every time the agents from customer support would give us conflicting information and give always a new reason for why they were not able to change our flight to some other dateAt some point they decided that we could not fly after March (which is the date the ticket expires, while the airline told us that we had to re-book before March but we could fly anytime we wanted)Few days before March 15, they started telling us that the reservation was not
I am writing this letter in regards to the terrible experience I had in my business dealings with the business justfly***On December 24th, I booked two tickets under the same names and destinations as well as the same email address attached to the ticketsOn the justfly [redacted] website, they clearly advertised that reservations can be made and cancelled for a full refund with no penalty or fees within hours of the bookingAfter I made these online bookings I realized that the dates were not correct and they needed to be cancelledI immediately called justfly [redacted] and gave them the only number that I saw on the paperworkI also gave the agent my full name, my email address, my travel partner’s full name, and the name of the travel origins and destinationsI told them that these all needed to be cancelled, and they said they could do this for meAfter not seeing the full refund to my credit card by December 28th, I called justfly [redacted] again and inquired as to why it had not be
I purchased flight tickets last December through Justfly [redacted] for a trip beginning April I received notification from Justfly regarding the outbound part of the trip immediatelyI didn't receive the return flight information in March (after becoming concerned I called when I still had not received the information and was assured they were just in the process of sending it on anyway) whereupon I noticed the flight times had changed- not too significantly and as I have no pressure to return, I didn't complain)Now, the week before I am to leave, I receive a communication from Justfly to call immediately about changes- so I called- when I did, the representative informed me that my first flight of my outbound trip had changed- it would leave five minutes earlier- I didn't object- I couldn't see how that made such a difference- the next day they sent me my new itinerarySomehow, when informing me of the five minute change to my first flight, the agent just happened to neglect to info
I attempted to purchase a flight for a JetBlue flight via [redacted] Within minutes of purchasing the tickets, I realized I had purchased the incorrect tickets and attempted to have them changed to the flight on the correct dateI was able to change the tickets through their website but was charged for both the initial ticket, the new ticket, and a $fee which all totaled $After revisiting the website, my plane tickets had still not been changed to reflect the new tickets I booked despite charging me for both tickets so I attempted to cancel the plane tickets after I read the cancellation policy which dictated that I would receive $in travel credit and only be charged $for the cancellation feeI decided to cancel and receive the credits so that I could simply rebook my tickets for the flight I originally intendedAfter exiting that screen I was taken to my profile where it showed that I had only received $in credit and upon attempting to book the intende
To Whom This May Concern, I am writing about my latest and very stressful experience with Just Fly customer service that occurred on August 8th 2017(Just Fly booking [redacted] )I planned this this for very long time to be sure that everything will go smoothHowever, this didn’t happenEverything started, when Air Berlin canceled my JFK-Berlin flightOriginally, I was supposed to have hour and a half overlay in GermanyI contacted Air Berlin right the way and I was told that I need to get in touch with travel agency's customer service,that I bought the ticket from, because they don't have an access to my reservationI called and spoke with Just Fly's customer service representativeI explained that waiting for a connecting flight in Berlin for hours is absolutely not convenient for me because of personal reasonsCustomer service representative found an earlier flight and asked if two hours is OK with meI agreedHe assured me that everything is taken care of and sent a c
I want to dispute charges and obtain my refund from Justfly [redacted] On February 8, 2016, I purchased tickets for a flight from DC to Munich and return from Frankfurt to DC for $The flights were leaving DC on September 27th and returning October 11thI had to change the end date because our travel plans had changedOn June 17th, after a two hour discussion with Denise from Justfly, we ended up cancelling the flightDenise from Justfly said they would cancel the flight and charge me $fee for justfly and I would get reimbursed $-the amount for my flight less $cancellation fee for IcelandairDenise said I would be credited the amount of $within 6-weeksJust fly wasted no time charging the $fee on June 20thJustfly didn’t cancel my flight until July 4th, cancellation 004-618-After calling them several times, they said I would get my refund 6-weeks after July 4th, meaning by September 4thI called them September 3rd and they said they already sen
Scam! They charged $to change letter in my name! They also charged me for a seat that I didn't specify! DO NOT USE THEM! They should be out of businessCharges are being disputed and they will get this review everywhereI HATE JUSTFLY! *They would get zero stars if it would have let me*
I bought two plane tickets from SFO to YGN (Yangon in Myanmar) on 02/06/and paid for as stated below: Tickets x Seating Fee CSA Travel Insurance Total My departure date was to be on 12/16/from SFO and 12/31/from YGN arriving back in SFO on 01/01/to coincide with my daughter school breakBut SFUSD has recently changed school calendar for next year pushing back for one week making first week of our vacation school weekI called Justfly.com on 05/17/hoping to change planned trip dates with minimal fees if there are anyAfter talking Justfly.com agent try to find available flight and told me that ticket will cost $so I told him price difference is only about $since my previously paid price was $and agreed to change the dateAgent didn't deny or made any comments on my assumption of $increaseAfter about one hour on
worst experience, never use this site..they are doing fraud I cancelled my ticket after discussion with representative,He told me that there will be partial refund after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund They charged me $for first cancellation then $for reservation change 100% fraud
What can I say about Justfl*** I booked a flight with them yesterday Got a confirmation code, some what a itinerary " sketchy" at best I was told to check my E-mail with in hours for any problems This morning I checked, and low and be hold there was a problem When I called they said that, the price of the flight had increased originality now it jumped to While he put me on hold the priced jumped to I canceled my reservation I checked my e-mail and the response from Justfl [redacted] was that my credit card didn't match with my name, credit company would not allow the transaction, poor credit and so on called credit card company and everything was fine with my account address and everything was a match just wanted to voice m***plaint
On Oct 6th I booked a flight to Florida through Justfly***Reference [redacted] My return flight was cancelled without any notificationI didn't find this out until the day I was to return to IndianapolisI was put on a flight that had a hour layover which would have made me late for company function I had to be atI had to pay $for a one way flight home for myself and my boyfriendI have made numerous calls to get a refund with no resolutionI have spoke to [redacted] who told me she would go to upper management and get back to meShe has not called so I called and spoke to agent [redacted] her # is [redacted] She did some research and said that I was notified of both flight changes by emailI ask for proof of those emails that I didn't receive any notification by email or phoneBoth of which I confirmed they had my correct informationJaz said she would have to get with upper management and get back to meI have not heard anything else from JustflyI feel th
Booked flight on Feb 13th, Credit card company called to ok charge of 779$ to Air CanadaAuthorized itNoted it was only half of fare due of 1687$Called just Justfly [redacted] and they said they hadn't received auth on credit cardCalled citicard who verified it had been sentResubmitted credit card to justlly***and received confirmation that flight was bookedLater that night justflly [redacted] email said flight cancelledCalled justfly [redacted] to talk to supervisor " we don't have that number", said I was concerned about fraud, "put on hold 3-min, operator said still looking, another minutes on hold"Rico person from JustFly [redacted] sound in India
the worst customer service I have had in a long time! by people who barely understand or speak English yes the flight was cheaper but between the time spend and the extra much more expensive
I booked a flight through just fl [redacted] in March A few days before my flight as customary I contacted the airline which was American airline to confirm my flight, to my surprise my flight had been changed with a different time and a different flight numbewr The American airline representative informed me that they contacted justfly in July about the changesI called justfly and they told me that they were never contacted from the airline company and that any changes that were made were minorI expressed that it doesn't matter how minor the changes were,that wasn't the point, the point was that I wasn't emailed and updated itinerary and had I not checked the status of my flight with the airline I would not have know about the changes and thus missed my flightJustfly customer service is the worstI was on a minuite call with a representative where of those minuite I was on holdI spoke to one representative named [redacted] who hung up the phone on me I also spoke to a supervisor after waiting minutes named Lauren who kept insisting that the changes were minor and completely missed the point of not notifying meDon't not book through this company
I purchased a ticket for my associate via JustFly [redacted] in the amount of $2,Departing from Buenos Aires going to Tel Aviv IsraelJustFly Booking Reference Number: [redacted] As stipulated on the ticket, the passenger name was Axel Pompa GiaccagliaAt the airport, the ticket was not accepted by the airlines and my associate had to purchase yet another ticket to be able to fly that dayAs he was in Argentina for his flight out, the cost was in ARS $I contacted Justfly [redacted] via phone calls and emails to no availNo one has been able to assist me with why the original ticket as purchased online in the amount of was not acceptedNor has the monies been refunded to my credit card for this charge
I purchase a ticket on the *1st April to go to Jamaica from Fort Lauderdale reference number [redacted] and cancelled it the same day because I was going to the book for another dayThey told me that I had to pay $to cancel and I had to wait *-business days for my money to be returned to my account, meanwhile the $was immediately deducted from my checking accountI've called Justfly to ask why my money haven't been returned to my account they told me I should speak to the bank, I did that and the bank told me there's nothing pendingTold that to the agent who I was talking to named ***She told me I have wait for *-business days yet again I told her that it's been over days and talk to the bank which she kept repeating and I kept saying that I already talk to the bank I just need my money backShe wasn't being any help to me so I asked to speak to the supervisor, she didn't want to put me on to him so she kept coming on the lineEventually [redacted] the supervisor cam
I had the worst experience this evening with a “Support” person named ***He also refused to transfer me to a manager and kept demanding me to tell him why because they wouldn’t help me any more than he didHe wouldn’t stop and I kept asking to escalate to a manager and he was very rudeI had the call on speaker phone for my entire office to hear as we were considering booking our travel through Justfl [redacted] as I had booked my flight and hotel through the site for my recent trips and thought it was a good serviceBoy, was I wrong! I was badgered and treated horribly for everyone to hearAs the Director of Human Resources for a person firm, I fly with several colleagues every month to our NY officeI will never use this service againEVERI am extremely upset by this and for some reason my survey link has been disabled as wellThe agent on the phone no doubt had something to do with it as he refused to transfer my call as requested and kept getting on the call laughingly telling me to wait longerThis is unacceptableWorst service - plus I was transferred to people before that support person got on the phone and each one was rider than the nextThey want your money but in no way will help assist with issuesHorrible
I was browsing Justfly[redacted] for low faresIt offered an extremely low fare of $for a RT ticketI entered my credit card info and when it began searching/processing the fare, it came back with an increased fare amount of $and asked if I wished to book--I went to click "no thanks" and it processed the chargeI immediately called the customer service line and the rep advised that they could not cancel a fare unless I paid $per personI became irate and advised I was not paying anything, I requested to speak to a supervisor numerous times and the rep would not transfer me and when she finally offered to transfer me, she stated it would be a minute holdShe then offered to cancel the flight for $per personI was extremely uncomfortable by the ease of processing a $charge when I hit the "no thanks" button and by the inability to cancel the flight or speak to a supervisorWith $on the line, I ended up accepting the $cancellation feeI immediately called the airline and they could not even see a reservation/cancellation under our names and advised that the department of transportation states you may cancel a flight up to hours after bookingOur credit card company is monitoring the situation to make sure $is refunded to our accountIt was a horrific experience and felt like scam to be honestI think the "ease" of the purchase and the "inability" to cancel is how they make their money
Back on November 2017, I booked a flight with this companyI was going to my friends wedding in [redacted] ***, BoliviaAs I was cancelling the flight, the operator told me that I could use my credit for a future flight but I needed to pay an additional $I paid this fee, and received 1,in flight credit to [redacted] ***My understanding was that I could use the credit I was going to be given for future travelI received an email indicating that I have a credit and I tried many times (over times) to book a flight using their websiteEvery single time, I get an announcement indicating that there are no flights availableThis contradicts their website sine I was looking at flights on the same days that I was trying to book a flight with my creditTherefore, I tried calling the number to book my flightThe personnel answering the number are unable to help methey checked for available flights on days where there clearly were flights available, but did not book meI was
MISGUIDING if not outright ADVERTISING Short story DO NOT BELIEVE REFUNDABLE in hrs - they charge $75/ticket fee even if you cancel it immediately after booking I purchased a tickets and the website said refundable within hrsI needed to correct the spelling of one passenger and the website instructed me to do it onlineIt did not workI called Justfly - they said they can not guarantee the passenger will be allowed on board and if they are not then I will lose the entire fareThe only alternative was to cancel the ticket but with a $75/ticket charge
My wife and I booked a multi-city flight with justfly***We used this online travel agency for the very first time after being rerouted to their website from a major airfare search siteWe had to cancel our trip shortly after booking and we paid $($per person) in cancellation fees, which added to the $of the original airfare priceFollowing the directions from justfly [redacted] we started searching for flights that matched our original reservationWe tried to re-book in multiple occasions over several months and every time the agents from customer support would give us conflicting information and give always a new reason for why they were not able to change our flight to some other dateAt some point they decided that we could not fly after March (which is the date the ticket expires, while the airline told us that we had to re-book before March but we could fly anytime we wanted)Few days before March 15, they started telling us that the reservation was not
I am writing this letter in regards to the terrible experience I had in my business dealings with the business justfly***On December 24th, I booked two tickets under the same names and destinations as well as the same email address attached to the ticketsOn the justfly [redacted] website, they clearly advertised that reservations can be made and cancelled for a full refund with no penalty or fees within hours of the bookingAfter I made these online bookings I realized that the dates were not correct and they needed to be cancelledI immediately called justfly [redacted] and gave them the only number that I saw on the paperworkI also gave the agent my full name, my email address, my travel partner’s full name, and the name of the travel origins and destinationsI told them that these all needed to be cancelled, and they said they could do this for meAfter not seeing the full refund to my credit card by December 28th, I called justfly [redacted] again and inquired as to why it had not be
I purchased flight tickets last December through Justfly [redacted] for a trip beginning April I received notification from Justfly regarding the outbound part of the trip immediatelyI didn't receive the return flight information in March (after becoming concerned I called when I still had not received the information and was assured they were just in the process of sending it on anyway) whereupon I noticed the flight times had changed- not too significantly and as I have no pressure to return, I didn't complain)Now, the week before I am to leave, I receive a communication from Justfly to call immediately about changes- so I called- when I did, the representative informed me that my first flight of my outbound trip had changed- it would leave five minutes earlier- I didn't object- I couldn't see how that made such a difference- the next day they sent me my new itinerarySomehow, when informing me of the five minute change to my first flight, the agent just happened to neglect to info
I attempted to purchase a flight for a JetBlue flight via [redacted] Within minutes of purchasing the tickets, I realized I had purchased the incorrect tickets and attempted to have them changed to the flight on the correct dateI was able to change the tickets through their website but was charged for both the initial ticket, the new ticket, and a $fee which all totaled $After revisiting the website, my plane tickets had still not been changed to reflect the new tickets I booked despite charging me for both tickets so I attempted to cancel the plane tickets after I read the cancellation policy which dictated that I would receive $in travel credit and only be charged $for the cancellation feeI decided to cancel and receive the credits so that I could simply rebook my tickets for the flight I originally intendedAfter exiting that screen I was taken to my profile where it showed that I had only received $in credit and upon attempting to book the intende
To Whom This May Concern, I am writing about my latest and very stressful experience with Just Fly customer service that occurred on August 8th 2017(Just Fly booking [redacted] )I planned this this for very long time to be sure that everything will go smoothHowever, this didn’t happenEverything started, when Air Berlin canceled my JFK-Berlin flightOriginally, I was supposed to have hour and a half overlay in GermanyI contacted Air Berlin right the way and I was told that I need to get in touch with travel agency's customer service,that I bought the ticket from, because they don't have an access to my reservationI called and spoke with Just Fly's customer service representativeI explained that waiting for a connecting flight in Berlin for hours is absolutely not convenient for me because of personal reasonsCustomer service representative found an earlier flight and asked if two hours is OK with meI agreedHe assured me that everything is taken care of and sent a c
I want to dispute charges and obtain my refund from Justfly [redacted] On February 8, 2016, I purchased tickets for a flight from DC to Munich and return from Frankfurt to DC for $The flights were leaving DC on September 27th and returning October 11thI had to change the end date because our travel plans had changedOn June 17th, after a two hour discussion with Denise from Justfly, we ended up cancelling the flightDenise from Justfly said they would cancel the flight and charge me $fee for justfly and I would get reimbursed $-the amount for my flight less $cancellation fee for IcelandairDenise said I would be credited the amount of $within 6-weeksJust fly wasted no time charging the $fee on June 20thJustfly didn’t cancel my flight until July 4th, cancellation 004-618-After calling them several times, they said I would get my refund 6-weeks after July 4th, meaning by September 4thI called them September 3rd and they said they already sen
Scam! They charged $to change letter in my name! They also charged me for a seat that I didn't specify! DO NOT USE THEM! They should be out of businessCharges are being disputed and they will get this review everywhereI HATE JUSTFLY! *They would get zero stars if it would have let me*
I bought two plane tickets from SFO to YGN (Yangon in Myanmar) on 02/06/and paid for as stated below: Tickets x Seating Fee CSA Travel Insurance Total My departure date was to be on 12/16/from SFO and 12/31/from YGN arriving back in SFO on 01/01/to coincide with my daughter school breakBut SFUSD has recently changed school calendar for next year pushing back for one week making first week of our vacation school weekI called Justfly.com on 05/17/hoping to change planned trip dates with minimal fees if there are anyAfter talking Justfly.com agent try to find available flight and told me that ticket will cost $so I told him price difference is only about $since my previously paid price was $and agreed to change the dateAgent didn't deny or made any comments on my assumption of $increaseAfter about one hour on
worst experience, never use this site..they are doing fraud I cancelled my ticket after discussion with representative,He told me that there will be partial refund after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund They charged me $for first cancellation then $for reservation change 100% fraud
What can I say about Justfl*** I booked a flight with them yesterday Got a confirmation code, some what a itinerary " sketchy" at best I was told to check my E-mail with in hours for any problems This morning I checked, and low and be hold there was a problem When I called they said that, the price of the flight had increased originality now it jumped to While he put me on hold the priced jumped to I canceled my reservation I checked my e-mail and the response from Justfl [redacted] was that my credit card didn't match with my name, credit company would not allow the transaction, poor credit and so on called credit card company and everything was fine with my account address and everything was a match just wanted to voice m***plaint
On Oct 6th I booked a flight to Florida through Justfly***Reference [redacted] My return flight was cancelled without any notificationI didn't find this out until the day I was to return to IndianapolisI was put on a flight that had a hour layover which would have made me late for company function I had to be atI had to pay $for a one way flight home for myself and my boyfriendI have made numerous calls to get a refund with no resolutionI have spoke to [redacted] who told me she would go to upper management and get back to meShe has not called so I called and spoke to agent [redacted] her # is [redacted] She did some research and said that I was notified of both flight changes by emailI ask for proof of those emails that I didn't receive any notification by email or phoneBoth of which I confirmed they had my correct informationJaz said she would have to get with upper management and get back to meI have not heard anything else from JustflyI feel th
Booked flight on Feb 13th, Credit card company called to ok charge of 779$ to Air CanadaAuthorized itNoted it was only half of fare due of 1687$Called just Justfly [redacted] and they said they hadn't received auth on credit cardCalled citicard who verified it had been sentResubmitted credit card to justlly***and received confirmation that flight was bookedLater that night justflly [redacted] email said flight cancelledCalled justfly [redacted] to talk to supervisor " we don't have that number", said I was concerned about fraud, "put on hold 3-min, operator said still looking, another minutes on hold"Rico person from JustFly [redacted] sound in India
the worst customer service I have had in a long time! by people who barely understand or speak English yes the flight was cheaper but between the time spend and the extra much more expensive
I booked a flight through just fl [redacted] in March A few days before my flight as customary I contacted the airline which was American airline to confirm my flight, to my surprise my flight had been changed with a different time and a different flight numbewr The American airline representative informed me that they contacted justfly in July about the changesI called justfly and they told me that they were never contacted from the airline company and that any changes that were made were minorI expressed that it doesn't matter how minor the changes were,that wasn't the point, the point was that I wasn't emailed and updated itinerary and had I not checked the status of my flight with the airline I would not have know about the changes and thus missed my flightJustfly customer service is the worstI was on a minuite call with a representative where of those minuite I was on holdI spoke to one representative named [redacted] who hung up the phone on me I also spoke to a supervisor after waiting minutes named Lauren who kept insisting that the changes were minor and completely missed the point of not notifying meDon't not book through this company
I purchased a ticket for my associate via JustFly [redacted] in the amount of $2,Departing from Buenos Aires going to Tel Aviv IsraelJustFly Booking Reference Number: [redacted] As stipulated on the ticket, the passenger name was Axel Pompa GiaccagliaAt the airport, the ticket was not accepted by the airlines and my associate had to purchase yet another ticket to be able to fly that dayAs he was in Argentina for his flight out, the cost was in ARS $I contacted Justfly [redacted] via phone calls and emails to no availNo one has been able to assist me with why the original ticket as purchased online in the amount of was not acceptedNor has the monies been refunded to my credit card for this charge