Justice

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on December 15, Thank you, Justice Customer Relations

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on 12/11/

I reviewed the response made by the business in reference to complaint ID [redacted] 7, and find the resolution is satisfactory to me They contacted me via email and told me what they were offering but explained I needed to call them I tried calling and the hold time was awful I emailed and they resolved the issue via email Regards, [redacted]

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have attempted to communicate a resolution with the customer on several occasions during the week of 1/9/17, via both phone and email but have heard back from the customer

Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me The company was very responsive and quick to resolve the issue They were pleasant to work with and very accommodating

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on September 15, Justice Customer Care

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted] ***

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to meI do still believe they need to correct their website so that customers cannot order items that are out-of-stock Regards, [redacted]

Good afternoon, “Justice has explained the reason for the cancelation, the pending charge was removed and we consider this matter closed Thank you.”

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]

Justice takes consumer feedback seriously and welcomes the opportunity to address the concerns in this complaint We have had significant system issues that lead to the customer's order being canceled but have since resolved the issues on our website We have attempted to contact the customer via phone on separate occasions in order to apologize and assist her further but have not been able to reach her We are sending an email today with an apology and shipping her a gift card for her trouble Customer Relations

This is to acknowledge receipt of your correspondence regarding the cited complaintJustice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaintAs a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on February 18, Justice Customer Care

Sent: Monday, August 21, 1:PMTo: [redacted] Subject: Extension Request for Complaint Received [ ref:_00D50JV5F._50050x3JJw:ref ]Dear Revdex.com [redacted] received the complaint for [redacted] In order to properly research this complaint, we require additional time to complete our investigationPlease let me know if this extension date is not approvedThank you,

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on October 25, Justice Customer Care

I received a voicemail message regarding this situation from the companyI replied and left a voicemail with my additional concers about documentationI have not yet received a response Regards, [redacted] ***

This is to acknowledge receipt of your correspondence regarding the cited complaintJustice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaintAs a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on March 4, Thank you, Justice Customer Care

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on November and November

Thank you for contacting Justice Customer RelationsWe appreciate you reaching out to us and wanted to let you know that your email has been received.Our business hours are Monday to Friday, 8:30am – 5:30pm EST Your comments are important to us and we are committed to getting back with you within 1-business days, if not sooner.We sincerely appreciate your patience and look forward to assisting you with your inquiry.Best regards,Justice Customer Relations Team

I have not yet received the rest of my order The actual credit that was promised cannot be realized until the order has been deliveredAs for the changes in business practice I requested, I have been told those problems will be sent to other deptsto be addressedI cannot acknowledge those problems will/ have been resolved Regards, [redacted]

This is to acknowledge receipt of your correspondence regarding the cited complaint Justice takes consumer feedback very seriously and therefore welcomes the opportunity to address the issues in this complaint As a result, we have fully reviewed this matter and a detailed response was provided directly to the consumer on 02/04/