Justice

the issue has not been resolved. Justice contacted me and advised they could ship 11 of the 32 canceled items. Again, in my complaint I want all of the items or this is not resolved. 
Regards,[redacted]

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on September 6, 2016.Justice Customer Care

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have attempted to contact the...

customer multiple times via telephone without a response.  An email was sent today asking the customer to return the call.  Thank you,Justice Customer Care

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on December 13, 2016.Justice Customer Care

Contact Us Form -Dispute Resolution Services Question             [email protected] ([email protected])   Fri, 05/27/16 2:01 pm     = Better...

Business Bureau of Central Ohio = == Contact Us == Name: [redacted] Email: [redacted] Subject: Dispute Resolution Services Question Message: Good afternoon, I am writing in regard to Complaint ID [redacted], which was filed on 5/25/2016 against Tween Brands Inc. Since filing my complaint, the company has repaid the amount owing to me, and also sent an email acknowledging their error. The dispute has been resolved. Thank you very much for you assistance with this. [redacted]
Send Me a Copy: Yes Submitted: 5/27/2016 2:01 PM

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on 9/2/17.

I am rejecting this response because: This business has been notorious for canceling orders without valid reason long before the glitched happened. They have now confirmed that their company did in fact lie about the reasoning behind the "canceled" orders. I would like to know why some are being shipped, when some of them have been cancelled, and some have been "canceled" and then shipped anyway. It seems as though their "customer service" answers these questions differently each time they are asked. 
Regards,
Alicia Smith

Thank you for notifying us of Ms. [redacted] experience. Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint. I’m sorry to read of any disappointment that was experienced.
I have researched promotional offers available for 7/13 and am...

unable to find an offer for that day other than 30% off clearance. In this type of promotion, prices automatically ring at the discounted rate. I would like to offer assistance and need additional information. Please have Ms. [redacted] provide an image of coupon or ring code/description of the coupon that was presented at checkout. In addition, please request the store number and transaction number for the purchase she made that day.
I look forward to receiving additional information in order to assist.

From: Customer Relations <[email protected]>Date: Fri, Apr 22, 2016 at 8:53 AMSubject: RE: You have a new message from the Revdex.com of Central Ohio complaint #11405550.To: Revdex.com <[email protected]>Thank you for contacting Justice...

Customer Relations. We appreciate you reaching out to us and wanted to let you know that your email has been received. Our normal business hours are Monday to Friday, 8:30am – 5:30pm EST.  Your comments are important to us and we are committed to getting back with you within 1-2 business days, if not sooner. We sincerely appreciate your patience and look forward to assisting you with your inquiry. Best regards, Justice Customer Relations Team **Please note – If you have contacted us regarding an online/catazine order, e-gift card or the shopjustice.com website, your correspondence will be forwarded to the Justice Online Customer Service Team and they will be in touch to assist with your inquiry as quickly as possible. You may also reach out to an online representative directly via email at [email protected] or by phone at 1-866-246-5822, option 4.