Justice

This is to acknowledge receipt of your correspondence regarding the cited complaint. Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint. As a result, we have fully reviewed this matter and have communicated a resolution directly to the...

consumer on 6/9/16. Justice Customer Care

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on May 4, 2017.

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on November 15, 2017.

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and therefore welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and a detailed response was...

provided directly to the consumer on 02/04/18.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me. Jennifer from Justice called and took care of matters in a very timely way. We appreciate this so much. She was able to email the paperwork we needed.

This is to acknowledge receipt of your correspondence regarding the cited complaint. Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint. As a result, we have fully reviewed this matter and have communicated directly with the...

consumer to resolve.
Best regards,
Richelle F[redacted]
customer experience leader
——————————————————
justice
a subsidiary of ascena retail group, inc.
8323 walton parkway ? new albany ? oh ? 43054
866-341-9477
[email protected]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint [redacted], and find the resolution is satisfactory to me.
Regards,
[redacted]

I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me s long as they do as they have indicated and remove me from their mailing list. 
Regards, [redacted]

Thank you for contacting Justice Customer Relations. We appreciate you reaching out to us and wanted to let you know that your email has been received. Our business hours are Monday to Friday, 8:30am – 5:30pm EST. Your comments are important to us and we are committed to getting back with you...

within 3-5 business days, if not sooner. We sincerely appreciate your patience and look forward to assisting you with your inquiry. Best regards,Tween Brands Customer Relations Team **Please note – If you have contacted us regarding an online/catazine order, e-gift card or the shopjustice.com website, your correspondence will be forwarded to the Justice Online Customer Service Team and they will be in touch to assist with your inquiry as quickly as possible. You may also reach out to an online representative directly via email at [email protected] or by phone at 1-866-246-5822, option 4.

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution...

directly to the consumer on April 25, 2016Justice Customer Care Tell us why here...

Sent: Monday, August 21, 2017 1:40 PMTo: [redacted]Subject: Extension Request for Complaint Received [ ref:_00D50JV5F._50050x3JJw:ref ]Dear Revdex.com[redacted] received the complaint for [redacted] . In order to properly...

research this complaint, we require additional time to complete our investigation. Please let me know if this extension date is not approved. Thank you,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint [redacted], and find the resolution is satisfactory to me.
Regards,
[redacted]

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint.  As a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer on December 21, 2015.
 
Justice Customer Care

This is to acknowledge receipt of your correspondence regarding the cited complaint. Justice takes consumer feedback very seriously and welcomes the opportunity to address the issues in this complaint. As a result, we have fully reviewed this matter and have communicated a resolution directly to the...

consumer on December 28, 2016.

This is to acknowledge receipt of your correspondence regarding the cited complaint.  Please be advised that we were able to reach the customer today and as a result, we have fully reviewed this matter and have communicated a resolution directly to the consumer.  Thank you,Justice Customer Care Tell us why here...

Received item

Thank you for contacting Justice Customer Relations. We appreciate you reaching out to us and wanted to let you know that your email has been received.Our normal business hours are Monday to Friday, 8:30am – 5:30pm EST. We will be closed on Thanksgiving Day.  Your comments are important to us...

and we are committed to getting back with you within 2-5 business days, if not sooner.We sincerely appreciate your patience and look forward to assisting you with your inquiry. Best regards, Justice Customer Relations Team **Please note – If you have contacted us regarding an online/catazine order, e-gift card or the shopjustice.com website, your correspondence will be forwarded to the Justice Online Customer Service Team and they will be in touch to assist with your inquiry as quickly as possible. You may also reach out to an online representative directly via email at [email protected] or by phone at 1-866-246-5822, option 4.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
Regards, [redacted]

I received a voicemail message regarding this situation from the company. I replied and left a voicemail with my additional concers about documentation. I have not yet received a response.
Regards,
[redacted]

This message concerns complaint ID [redacted] submitted on 4/24/2016 against Tween Brands Inc.I am writing to have this dispute closed. I was contacted by a supervisor of Justice Brand and he ([redacted]) resolved the issue. He was kind and courteous, nothing like the hideous chat representative I talked to. If this dispute could please be closed, I am not exactly sure if I can do it or not, if I can, I haven't figured out how to. At any rate, thank you for the help on this issue.