Linebarger Goggan Blair & Sampson Reviews (%countItem)
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Linebarger Goggan Blair & Sampson Rating
Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998
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+1 (512) 634-3789 +1 (956) 725-4594 +1 (903) 874-5007 +1 (361) 578-6144 +1 (210) 225-6410 +1 (361) 664-5050 +1 (254) 756-6606 +1 (361) 888-4405 +1 (432) 333-7012 +1 (936) 639-5059 +1 (936) 327-6882 |
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received second letter about unpaid tolls in California on 11-17-17. after calling the 877 # and talking with someone named rana she indicated it was a 99 Lexus but could not provide a plate number? We were not in California in 17 and haven't owned a Lexus since 2014. I expressed this to the young lady and her response was, "can you prove this?" This whole process seems like a scam as they cannot provide any information other than a vehicle brand? .
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed the account with OCTA. The review of the vehicle image from the violation indicated a plate misread. As such, OCTA has dismissed this toll violation and recalled it from our office. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I received to my mailing address, a notice of unpaid tolls and penalties from said, ***, Partner, Licensed by NY Bar, Company, LGB&S, LLP regarding delinquent tolls and associated fees (***, Part 101.3) associated with the New York State Thruway Authority (NYSTA).
Immediately thought it was a scam as I am nowhere near New York nor have I visited the state of the alleged citation, the vehicle / license listed on citation is of NO association, and there is no physical possibility of me being on said tollway system - nor in the vehicle referenced.
In addition, I have never received any notice, email, bill, phone call or correspondence from the NYSTA at any point leading up to this 'notice of debt'.
I have repeatedly tried contacting LGB&S as well as the person listed to contest, with no success, I even tired reaching out to LGB&S LLP's local office here in my city, but their number has been disconnected.
After doing some due diligence, I did notice the envelope having a PRESORTED postmark - I truly feel this is just another way of scamming individuals to get money and felt it was my duty to contact Revdex.com to resolve and prevent this act of blatant thievery from happening to others, protecting our rights, identity, and privacy.
I am responding to the consumer complaint filed with your office by *** Ms.s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
On April 20, 2018, NYSTA recorded one toll on the *** incurred by a vehicle with Pennsylvania license plate *** registered to *** On May 28, 2018, NYSTA mailed a Toll Bill for $5.00, the amount of the toll. On June 30, 2018, NYSTA mailed a second Toll Bill for $10.00, which included a $5.00 Late Fee. A Notice of Violation Enforcement Impending Collection / Legal Action was mailed on August 1, 2018 for $55.00, which replaced the $10.00 Fee with a $50.00 Fee. The notices were mailed to the address NYSTA received from the Department of Motor Vehicles – ***.
When no response was received to the notice, the account was referred to the Firm for collection on September 5, 2018. The Firm mailed notices on September 11, 2018, October 18, 2018, and March 27, 2019 in the amount of $55.00. No response was received and the notice mailed on March 27, 2019 was returned. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on July 22, 2019, the Firm mailed a notice to ***.
Upon receipt of this complaint we verified with NYSTA the balance due of $55.00 is valid and remains due and owing. If Ms. has documentation she would like us to review, it may submitted to our office for further review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Can prove with employer that I was not at location listed. Notified firm twice to that fact. Sent in writing my bankruptcy case number and still getting letters and harassing phone calls from this firm.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
Upon receipt of this complaint, we reviewed the account with our client. As Mr. is an out of state customer, ERT has recalled this account from our office as a one-time courtesy. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
My name is wisleine Merice I received a letter from Linebarger Goggan Blair & Sampson LLP that I have owned 373.10 for traffic violation I never received any letter in the mail from palm Beach county clerk when I called them they said they don't see anything please help me with this case
I received a notice of unpaid tolls and penalties from LGB&S regarding the Orange County section of the 91 Express Lanes for the year 2018. I was nowhere in Orange County on the day of the alleged citation, and the vehicle listed on the citation is a motorcycle that has been out of operation (broken down) since at least 2016. There was no physical possibility for me to be on that toll road on that day, nor on that vehicle. I've also never received any notice from the Orange County Transportation Authority at any point leading up to this notice. I've replied to LGB&S by mail to contest the citation, but due to the clearly incorrect nature of the notice I feel it necessary to address it with the Revdex.com. This feels like a fraudulent shakedown and a method of scaring people into collecting money.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed the account with OCTA. The review of the vehicle image from the violation indicated a plate misread. As such, OCTA has dismissed this toll violation and recalled it from our office. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
This law firm has harassed me for years sending me a traffic violation fee for citation *** issued on 12-10-12 for $410.20. I was not in Florida when this occurred and checked with the Florida DMV whom has no records of this citation. Firm sends weekly spam mail. I have made several attempts with my lawyer to send them letters to stop this form of harassment.
See attached
Complaint: ***
I am rejecting this response because:
I looked at the complaint 1/ I was not in Florida on those dates, 2/ I have never received an original letter from the Florida DMV, 3/the drivers license number associated on the citation is not mine
During this time I was a victim of identity theft as I had my law firm let this company know.
I received a notice of delinquent E-Z Pass Account for the state of NY. I live in CO and have not been in NY in over 10 years.
This is obviously a mistake or a scam.
Into the trash!
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards a negative E-ZPass account with our client, the New York State Thruway Authority (NYSTA).
Between November 11, 2017 and January 29, 2019, NYSTA recorded nine tolls incurred by a vehicle with Rhode Island license plate *** registered to ***’s E-ZPass account number ***. Statements were sent to *** at ***. The account went negative in January 2019.
When no response was received to the notices mailed to ***, the account was referred to the Firm for collection on April 15, 2019. The Firm mailed notices on April 18, and May 30, 2019 in the amount of $60.34. No response was received. The Firm attempted to locate a new address for *** to provide him with notice of the amount owed. A new address was located and on July 20, 2019, the Firm mailed a notice to ***.
Upon receipt of this complaint, we reviewed ***’s account with NYSTA. Our client is requesting that *** provide documentation from the Rhode Island Department of Motor Vehicles indicating when license plate *** was surrendered, as the plate appears on ***’s old and unclosed E-ZPass account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because I moved from Rhode Island to Connecticut in 2002. I then moved to Colorado in 2003.
I haven't been on the east coast in over a decade.
*** was a license plate that I had when I lived in RI from approximately 1998-2002 and was for a red *** Volkswagon Jetta. I turned that car in when I got a *** Subaru Outback.
While we understand ***’s frustration, the issue arises from his maintaining an active E-ZPass account and license plate *** was registered to that account. As such, NYSTA is requesting that *** provide documentation from the Rhode Island Department of Motor Vehicles indicating when license plate *** was surrendered. Further, *** should update or close the E-ZPass account in question in order to avoid any future issues.
Complaint: ***
I am rejecting this response because:
I live in Colorado. I've lived here for 16 years. I don't live on the east coast!
I'm not going to spend hours tracking down information about a license plate that I gave back almost two decades ago.
Close my account, and stop bugging me about a nominal fee that is OBVIOUSLY not my responsibility.
This company is claiming that I owe $568.21 for tolls to Elizabeth River Tunnels in VA. I do not live in Virginia, and do not have a license plate or drivers license that was issued in Virginia. I haven't visited Virginia since 2008. The paper received shows that the charges were incurred from 2018-2019. This is the 2nd statement that I have received. When I researched this I found the article from CNN where it states that this is in fact a scam where they are trying to intimidate people to get money from them. That article is https://money.cnn.com/interactive/pf/debt-collector/threatening-letters/index.ht...⇄
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated Mr.’s address in Saint Albans, West Virginia with our account. Please accept this letter as confirmation that we have removed Mr.’s address from the account and notated that the address was added in error. The Firm does not credit report on behalf of any of its clients.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
Back in May I started receiving bills from both NW parkway and Express Toll. I wasn't clear that my account was no longer active because my previous employer was no longer on the corporate account. I went ahead and did the right and had my previous employer pay both bills (all three bills from NW Parkway and Express Toll were well over $600 each). I left the company in early May. In June, after I paid all of my bills, began receiving collections notices from a Linebarger Goggan Blair & Sampson, LLP attorney group. I let NW parkway know that I have received the letter and was told to disregard the letter due to satisfying the bill. On 7/1/19, I received a second notice that my account was not paid. I called and talked to the attorney's office and reminded me that they are still seeing that balance. They asked me if my cell number was a number for a number they can use for auto dialer. Now, not only will I continue to receive these notices in the mail, but will begin to receive auto-dialer calls to try and collect a debt I don't even have. I feel like at this point I am being harassed. I'm not getting any resolution and getting frustrated. I'm not sure where to go from here.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
Upon receipt of this complaint, we reviewed the account with NWP. Our client has advised that an online payment was made with NWP the same day the account cycled to collections. As such, NWP has recalled the account from our office.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
A REFUND AND NOT TO GET A NEGATIVE CREDIT RATING DUE TO ACTIVE DUTY MILITARY. I MADE THE LAW FIRM AWARE THAT THIS BILL # ACCOUNT# *** IS ACTIVE DUTY MILITARY AND SPOKE WITH A REPRESENTATIVE, HE NOTATED THE ACCOUNT AND SAID I WILL BE MAILING PAYMENTS UNTIL PAID ON OR ABOUT JUNE 15TH 2019 AND MAILED A LETTER REQUESTING A CHANGE OF ADDRESS AND I DID RECEIVE THIS ON JULY 26TH 2019. CONFIRMING THE CHANGE OF ADDRESS WAS UPDATED FROM WAHIAWA HAWAII MILITARY BASE TO MYSELF TO PAY THIS BILL. WHEN I FIRST RECEIVED THIS BILL. AFTER I MADE THE LAW FIRM AWARE OF ACTIVE DUTY MILITARY I MAILED 2 PAYMENTS OF 15.00 EACH AND CALLED TO SEE IF THEY REFLECTED ON CURRENT BALANCE. WHEN I CALLED SPOKE WITH ***, RUDE AND REFUSED TO GIVE ME CURRENT BALANCE ON ACCOUNT, CONTINUED TO SPEAK OVER ME, ASKED FOR SUPERVISOR ***, SHE SPOKE OVER ME, CALL WAS BEING RECORDED, TRIED TO EXPLAIN THEY ALREADY SPOKE WITH ME REGARDING ACCOUNT, THEN REFUSED TO GIVE ME BALANCE TO RESOLVE ACCOUNT EXPLAINED THEY ARE IN VIOLATION OF FDCPA & SSCRA DUE TO ACTIVE MILITARY STATUS, AT THIS POINT THIS BILL SHOULD BE VACATED AND FUNDS RETURNED TO SERVICE MEMBER ***, THEY SENT THREATENING LETTER AND WERE ALREADY AWARE OF MILITARY STATUS FROM JUNE 2019
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed the account with OCTA. Our client has advised that OCTA does not offer any reduction for active military members. However, as a onetime courtesy, OCTA will accept the amount that has already been paid as payment in full.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received an initial notice in the mail for a "fee incurred" on the Elizabeth River Tunnels. This notice is from a collections agency. I have never failed to pay a bill and to get an initial notice from a collections agency came as a shock to me. Had I received a bill from the Elizabeth River Tunnels I would have paid it immediately. When I called to inquire what this was in reference to, because the notice has no information about the alleged incident, the representative was smug and told me that I had received a bill in the past. One dating as far back as October 2018. I cannot over emphasize that I HAVE NEVER RECEIVED A BILL FROM THE ELIZABETH RIVER TUNNELS. This feels like a scam to get more money from drivers that are not from the area.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
Upon receipt of this complaint, we reviewed the account with ERT. Our client has recalled this account from our office. As such, there is no further amount due by Mr. with our office.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I keep on getting unpaid bills from Linebarger Goggan Blair & Sampson, LLP for License Plate # *** which isn't owned by me. it some person that has a similar name that lives in NY and I live in NJ. I already sent letter but still getting about outstanding balance of $ 1114.50 for car that's not mine.
I am responding to the consumer complaint filed with your office by *** Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account and determined that an address updated had incorrectly associated Mr.’s address in Lakewood, New Jersey with our account. Please accept this letter as confirmation that we have removed Mr.’s address from the account and notated that his address was added in error.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Notice of unpaid E-ZPass Lane Violations
They have a license plate number that is not ours nor is the Account # ours.
I am responding to the consumer complaint filed with your office by ***.
Upon receipt of this complaint, we researched the account by name and address provided on the complaint in our system and we were unable to locate an account. We are requesting for Mr. to provide us with the plate number and state on the notice received. Once that information is provided we will be able review the account in question with our client and address this complaint.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
Their notice # ***
License Plate / Tag ID: ***
Account # ***
The Plate number and account # do not belong to anyone in my household.
Regards
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account under *** for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Ms. ***.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
At this time we have not checked ***'s credit report. We can only assume due to this going into collection that it is indeed on her report.
We need confirmation of her Credit report that it has been removed and should never have been there in the first place.
Regards
My wife and I have recently received two notices regarding the collection of unpaid debt - a NY State Toll - from Linebarger Goggan Blair & Sampson, LLP. The collections letter does not specifically state when or where the toll was allegedly incurred. I can attest that my wife and I have not traveled within the state of NY in over 14 years. Furthermore, we have never traveled in the state of New York with the license plate noted within the collections letter. Due to these facts I feel we should not be held liable for this identification error. I ask that it please be rectified immediately.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Ms. ***.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I have received a collection proceedings regarding a TLC licence plate which occurred on 10/06/18 which is absolutely impossible because I renounced that plate more than 2 years ago which is more than a year ago than the occurrence date. This has got to be a gross error or a deliberate scam. I have a habit or archiving everything I do and thanks to that I have accurate proof that it could not have been me getting that charge or whatever happened because I have not received anything prior to this collection letter.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards a summons issued to him by our client, the Taxi and Limousine Commission for the City of New York (TLC).
Upon receipt of this complaint, we reviewed this account with TLC. On August 2, 2018, TLC issued Mr. a directive to either provide proof of insurance to TLC for the vehicle with license plate *** or to provide proof that the vehicle was no longer being operated for hire. This information was to be provided on or before August 20, 2018. Mr. failed to provide the information by August 20, 2018. A summons was issued to Mr. on October 2, 2018 for operating a vehicle with an expired TLC license for more than 60 days prior to the violation. A copy of the summons is attached. A hearing was set for January 8, 2019 and Mr. failed to appear or respond. As a result, a fine of $650 was assessed against him. Mr. has not paid the fine and it remains due.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: 1) I surrendered my TLC plates in an official way 1 year before this matter ever happened. 2) I renounced my TLC license in an official way also 1 year before this matter ever happened.3) I also notified my insurance broker regarding my surrendered plates and license right after plate surrender.I am attaching copies of all the above proof with this response.I have no idea if someone did a really sloppy job at TLC or its a deliberate scheme to scam unsuspecting people. I hope this ends the accusation.
Regards
I am responding to Mr.’s objection to our response to his complaint filed with your office.
After receiving our response, Mr. provided us with documents showing that he surrendered his license with the Taxi and Limousine Commission and that he surrendered the license plates for the vehicle that he was driving. These documents were provided to our client and after review, they determined that the summons issued to him would be withdrawn. As a result, we have closed the case and nothing is due.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I received a letter from Linebarger Goggan Blair and Sampson LLP regarding an unpaid toll owed to Riverside County (RCTC). The toll was recorded with an LA license plate (***) on: 02/05/19 in Riverside County for $4.05 and outstanding penalties of $80. I am a resident of LA. I have not driven any vehicle in CA or any other state recently except LA. I have asked for proof of violation or vehicle information and have received none. The firm will not investigate my denial unless I pay them first. I am sure if I pay first I will never see a refund.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed the account with OCTA. The vehicle description does not match the vehicle in the image. As such, our client has dismissed and recalled both OCTA and RCTC accounts from our office due to a DMV error. There is no further amount due by Ms..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
They sent us a collection letter for a car with a license plate that we do not own. I contacted them twice, once I left a voicemail, the second time I spoke to someone who would not tell me anything.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
NWP recorded three tolls incurred by three vehicles registered to *** at the time of the tolls: Colorado license plate *** (April 15, 2010), Colorado license plate *** (July 11, 2016), and Colorado license plate *** (January 16, 2018). NWP mailed Mr. ten notices to the address provided by the Department of Motor Vehicles – ***.
When no response was received to these notices, the tolls were referred to the firm for collection on September 21, 2011, July 18, 2016, and January 19, 2018. Between September 29, 2011 and March 12, 2018, the Firm mailed seven notices. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on June 11 and July 18, 2019, the Firm mailed notices to *** for $54.25, the amount of the tolls, a Past Due Fee, and a Collection Fee.
Upon receipt of this complaint, we reviewed Mr.’s account with our client. NWP has authorized an 80% waiver of the Past Due Fee (originally $25.00) as a one-time courtesy. As such, the current balance due on this account is $34.25.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: Again, these are not our vehicles. There must be another *** who lives at the Elizabeth St address, the address you received from motor vehicle must be correct. This is the person you are looking for. And not me, we just have the same name.
Regards
Upon review of Mr. rejection of the initial response to this complaint, we have performed additional research on the identifying information associated with the person named *** at each of the addresses involved in our initial response. We have been able to confirm that the Mr. who has submitted this complaint is a different individual than the account holder responsible for the underlying tolls in this matter. We have updated out records to sever these accounts and clarify that the complainant here is a different person that the Mr. responsible for use of the toll road.
We apologize for the inconvenience to the complainant and hope that this response will be sufficient to resolve this matter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
thank you for your assistance.
Regards
I received a notice of debt collection from Northwest Parkway toll for the year 2017. My family and I moved away from Colorado over seven years ago and there was no physical way for us to be in that area. We have lived in two different states after leaving Colorado. I tried to contact them to let them know that this was not possible yet they said that there is nothing they can do since they have my car passing the tollway. I feel like this is a scam and a way for them to scare us into collecting money.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
Upon receipt of this complaint, we reviewed the account with NWP. The review of the vehicle image from the violation indicated a plate misread. As such, NWP has dismissed this toll violation and recalled it from our office. There is no further amount due by Ms..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I continue to receive harassing letters from this law firm stating they are collecting on unpaid tolls in Colorado. I have never received a single invoice from the company they claim to represent. I am extremely frustrated with their continued threats and want them to stop immediately.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
Between August 17 and November 25, 2016, NWP recorded four tolls incurred by a vehicle with Arizona license plate *** registered to ***. ***. NWP mailed Ms. three notices on December 1, 2016, December 27, 2016, and January 27, 2017. A Past Due Notice was mailed on February 27, 2017 for $94.00; which included a $25.00 Past Due Fee on three of the tolls and a $2.50 Late Fee on the fourth toll. The notices were mailed to the address NWP received from the Department of Motor Vehicles – ***.
When no response was received to these notices, the account was referred to the firm for collection on March 27, 2017 and a $20.00 Collection Fee was added to the account. Between March 13, 2017 and May 22, 2019, twenty-two additional tolls were incurred and sent to our office. The Firm mailed 19 notices between April 3, 2017 and July 6, 2019. No response was received.
Upon receipt of this complaint, we reviewed Ms.’s account with our client. While Ms. claims to not have been contacted by our client, NWP notes that in August 2018, Ms. contacted them regarding her delinquent tolls. Our client sent Ms. copies of the notices and Mr. stated she would pay the tolls. No payment was received. As such, the current balance of $210.70 remains due and owing.
Per Ms.’s request, we will cease and desist any further contact with her regarding her delinquent account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Linebarger asking me to pay for NY tolls when a) I don't have a car and b) never rented a car for the dates they ask me for. In fact, I was not even commuting in the NY region for the dates that they mention. On a call with them, they also offered me a settlement amount - which made me suspicious. They is a totally false and baseless claim and request for money.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Between May 8 and May 18, 2018, NYSTA recorded four tolls incurred by a vehicle with Massachusetts E-ZPass device #*** registered to ***’s account. The violations were incurred due to insufficient funds on the Massachusetts E-ZPass account on the dates of travel.
When no response was received to notices sent by NYSTA, the tolls were referred to the Firm for collection on August 20, 2018. The Firm mailed notices for $207.00 on August 23, 2018, October 3, 2018, and March 22, 2019 to the address on Mr.’s E-ZPass account – ***. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 30 and July 7, 2019, the Firm mailed notices to ***.
On July 23, 2019, Mr. called our office and stated he has an E-ZPass account with auto-pay that he uses when he rents a vehicle. The agent advised Mr. of the dates and locations of the tolls and let him know that an E-ZPass tag was read, but the tolls were not charged to the account. A settlement was offered to Mr.. Mr. stated he would contact E-ZPass to see what happened and then call back. Upon receipt of this complaint we verified with NYSTA the balance due of $207.00 is valid and remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:I have spoken to EZPass and they have maintained that I have consistently settled all my bills and paid off balances; and hence I am unable to place this charge. Please re-check on your side. Is there any proof you can provide me or a reasonable settlement amount?
Regards
Upon receipt of Mr.’s rejection, we reviewed the account again with NYSTA. Our client has advised that notices for three of the toll violations were mailed on May 30, 2018 notifying Mr. the balance due was $6.75 for each violation if payment was received before June 17, 2018. The notices also indicated that the balance due after June 17, 2018 would be $51.75 per violation. A notice for the fourth toll violation was mailed on May 31, 2018 for $6.75 with a due date of June 18, 2018. The balance due after June 18, 2018 was $51.75. All notices were mailed to ***. NYSTA has advised that there are no noted phone calls between Mr. and E-ZPass NY. The balance due of $207.00 is valid and remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:the details don’t add up based on my car driving.
However rather than keep going on this, please offer a settlement offer and we can look to close this out.
Regards