Linebarger Goggan Blair & Sampson Reviews (%countItem)
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Linebarger Goggan Blair & Sampson Rating
Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998
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+1 (512) 634-3789 +1 (956) 725-4594 +1 (903) 874-5007 +1 (361) 578-6144 +1 (210) 225-6410 +1 (361) 664-5050 +1 (254) 756-6606 +1 (361) 888-4405 +1 (432) 333-7012 +1 (936) 639-5059 +1 (936) 327-6882 |
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I have been received a letter stating I had driven my car through NY tolls. I never drove in New York with my car! Supposedly the licenses plate numbers that were given to me are associated with my name, and the important thing is that car has been claimed as a total loss with my insurance company long ago and it is no longer related to me. I feel this to be a scam and I don't know how my information is with them. I definitely need an explanation for this and I would go ahead a file a case for wrongly alleging me with this issue, if I don't receive any explanation.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Mr.. Mr. made a payment on our website for $51.00 on July 23, 2019. A refund has been requested.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received two letters from Linebarger Goggan Blair and Sampson LLP regarding an unpaid toll owed to Orange County Transportation Authority (OCTA) and Riverside County (RCTC). The toll was recorded with an VA license plate (***) on: 11/24/18 in Orange County for $0 and outstanding penalties of $100. 11/24/18 in Riverside County for $2.85 and outstanding penalties of $100. I am a resident of GA. I have not driven any vehicle in CA or any other state except GA. This is 100% error.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA) and the Riverside County Transportation Commission (RCTC), located in Southern California.
Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated ***’s address in Atlanta, Georgia with our account. Please accept this letter as confirmation that we have removed ***’s address from the account and notated that the address was added in error.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Based on the resolution my address and name was added in error and they’re planning to remove it so I am fine, but I need a letter from the law firm confirming this.
Regards
I received a "Notice of unpaid E-Zpass lane violation" from them. I have never owned an E-Zpass, and the license plate shown was not mine. I called to have the charge removed and they insisted it was my license plate, and that it was on a grey '97 Dodge Caravan, which I have also never owned. The letter and the person I spoke to suggested the bill could be paid via www.nyst-tolls.com, or that I could dispute it there. For one, there is no way to dispute anything there. For another, it is THEIR website (not the NY State thruway), and it is unsecured. I can only assume an A+ rating with the Revdex.com is something a business pays for, because judging by every single review here, they don't deserve such a ranking. I will not be paying this fine and will take legal action if they persist, especially if my credit score takes a hit.
For the first time, I received a notice from this company, dated 6/3/2019, that I supposedly owe money for a Portsmouth, VA toll violation. I have never been to Portsmouth, VA or gone through any Virginia tolls. The notice did not have a date of the violation,no license plate number, nor a photo of my vehicle. Only an account number. I contacted this company on 6/10/2019, and spoke to a representative who gave a license plate number that doesn't match mine, not even close. I then sent a letter to this company, asking for solid proof of this supposed toll violation. I never received anything until today....a SECOND NOTICE with no license plate, no date of violation, no photo of the violation...nothing but THEIR account number. All I asked for was proof of this violation, is there some reason you cannot provide it?
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On November 23, 2017, a vehicle with Maryland license plate *** registered to *** incurred two tolls on the Elizabeth River Tunnels. On January 1, 2018, ERT mailed Ms. a statement for $9.90; the amount of the toll incurred. On February 2, 2018, a statement was mailed for $34.90, which included a $25.00 Late Payment Fee. On March 6, 2018, another statement was mailed, again for $34.90. On April 9, 2018, a statement was mailed for $84.90, which included a $50.00 Collection Fee. The statements were mailed to the address ERT received from the Department of Motor Vehicles – ***.
When no response was received, the above referenced tolls were referred to the firm for collection on April 10, 2018. After receiving an NCOA address update, notices were mailed to Ms. on April 26, 2018, June 1, 2018, and March 22, 2019 to *** No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on June 3 and July 15, 2019, the Firm mailed notices to ***.
On June 10, 2019, Ms. called our office and stated that she has not driven on ERT. The agent advised Ms. to send a dispute to our office. Upon receipt of this complaint, we reviewed the account with ERT. Per the review, our client has verified the images from the tolls and advised that $84.90 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: I will pay the amount due for the toll, but I cannot pay the late fee or the collection fee. I was not intentionally ignoring this debt, and had I been notified, it would have been paid in 2017. Also my vehicle was registered in the state of VA in July 2018 with updated address information, so I am confused as to why it took so long(almost another year)to locate me.
Regards
Upon receipt of this Ms.’s reply, we reviewed the account again with ERT. Our client is requesting that Ms. provide a Transcript of Driver History Record form from the Department of Motor Vehicles to show that her address was updated prior to the tolls. Currently the balance of $84.90 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
I did not update my address with the DMV until I was eligible to transfer my driver's license and vehicle information to the state of Virginia, which was not until 6 months after I moved to Virginia. I moved to Virginia in September 2017, and I received my updated Vehicle information and a new Driver's license in July of 2018, which had my *** address. When I moved to 5th Bay in October 2018, my mailing address was also updated with the DMV for insurance information. My address was also updated with the USPS each time I relocated. As a reminder, the USPS will only forward mail for a certain amount of time. It was the DMV's responsibility to send the updates to the state of Maryland once the vehicle was transferred to Virginia, not mine. As I said, I will pay the toll fees, but I am not paying any late fees. I have already done what I was supposed to do by transferring my vehicle from state-to-state, requesting that my mail be forwarded after I moved, and giving the DMV my updated information when I moved from VA Beach to Norfolk. I really hope you are not trying to charge me for not being able to find me.
Regards
We stand by our previous response – The amounts remain due and owing. Please note that the State if Virginia requires new residents to obtain a Virginia license within 60 days of moving to Virginia. The state requires that vehicles be titled in Virginia within 30 days of moving to Virginia and properly registered. Further, a Postal Service forwarding order is good for 12 months for First Class mail. That is plenty of time to have obtained a valid Virginia license and registration while still receiving notices from ERT while using the road with Maryland license plates.
Complaint: ***
I am rejecting this response because:
I do not feel this company made a valid attempt to contact me. I am not nor was I EVER trying to avoid this debt, but tacking on late charges because you could not locate me is egregious. I DID NOT KNOW I HAD THIS DEBT. There are many tracking systems out there, like Lexis Nexis, and my other creditors have always been able to locate me, regardless of what address they had.
Since both of my moves occurred in the last two years, I have no doubt that USPS still has records of BOTH Change of Address requests I submitted in 2017 (for my Maryland to VA move) and in 2018 (from VA Beach to Norfolk move). Proof of the 2018 request is attached. My vehicle was transferred from MD to VA in November 2017. Proof of that is attached. I exchanged my drivers license in July 2018. Proof of that is attached. When I moved to Norfolk in October 2018, I also notified the DMV of my address change. Proof of that is attached too. I did not hear from this office until ALMOST AN ENTIRE YEAR LATER!!!
From October 2018 to June 2019, you couldn't find me, is that correct? You did not have updated DMV records in order to notify me of this bill from that time period? What about when the vehicle was transferred under my VA Beach address in November 2017? You still couldn't find me until I moved again in October 2018? What about from October 2018 to June 2019? I do not think it takes the DMV a year to do an address update and a vehicle transfer. With USPS Forwarding requests and a change of address request being done in 2017 AND 2018, and it still took you almost a YEAR?
I already said I would pay the toll violation, but you did NOT make a reasonable attempt to find me. In fact, I believe you stalled the search on purpose. I only moved twice, and according to YOU, the USPS keeps forwarding requests for year. If this is TRULY the case, then I should have heard from you in 2018. Which I did NOT. Second, the two notices you sent me didn't even have vehicle information on it. I had to call and find that information for myself, because you couldn't even put it on the notice. So I am really concerned about your company's recordkeeping skills.
Regards
We stand by our previous responses. Amounts remain due and owing.
Complaint: ***
I am rejecting this response because:
I submitted documentation that proves when my car was registered and all other address changes. You have not submitted any proof that you tried to contact me prior to June 2019. Without tracking information from USPS, you cannot say for certain that you attempted to contact me in 2017 or 2018. You are trying to charge me extra fees unfairly.
Regards
I've been receiving notices about an unpaid debt incurred on something called the Northwest Parkway in Colorado. The notices do not include a date of this supposed debt (I'm assuming an unpaid toll, but I have no idea), and list an outdated license plate number. I used to live in Colorado, but I had an automatic, pre-paid toll pass at the time. I have not lived in Colorado since 2016. This feels like a scam.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
On August 25, 2016, NWP recorded one toll incurred by a vehicle with Indiana license plate *** registered to ***. NWP mailed Ms. three notices on November 17, 2016, December 17, 2016, and January 17, 2017. A Past Due Notice was mailed on February 17, 2017 for $31.70; which included a $25.00 Past Due Fee. The notices were mailed to the address NWP received from the Department of Motor Vehicles – ***.
When no response was received to these notices, the account was referred to the firm for collection on March 17, 2017. The Firm mailed notices on March 20, 2017, May 1, 2017 and March 6, 2018 in the amount of $51.70; which included a $20.00 collection fee. No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on April 29, 2019 the Firm mailed a notice to ***. A forwarding address of *** was received and a new notice was mailed on May 13, 2019.
Upon receipt of this complaint, we reviewed Ms.’s account with our client. Per ExpressToll Customer Service, Ms.’s ExpressToll account was opened on August 26, 2016. As the NWP toll occurred on August 25, 2016, it was not able to be charged to the ExpressToll account. NWP has authorized an 80% waiver of the Past Due Fee (originally $25.00). As such, the current balance due on this account is $31.70.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a first notice of a debt to be collected by mail during the second week in July, byt the notice was dated MAy 29th, which is a fraudulent practice. I received the second notice on July 15 dated July 7, which is also a fraudulent false claim. These notices claim I owe a debt of 215.00 for failure to pay a toll accrued on the New York Thruway system, yet it is impossible for this to be true because I did not use the Thruway during the time indicated, nor did I ever receive any notice from the New York State Thruway Authority at any point leading up to this notice. I have disputed the claim by written letter but these practices are unethical and need to be accounted for.
I am responding to the consumer complaint filed with your office by Dr. ***. Dr. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Between January 7 and January 24, 2017, NYSTA recorded three tolls incurred by a vehicle with California license plate *** registered to ***. On February 18, 2017, NYSTA mailed a Toll Bill for $18.00, the amount of the tolls. On March 22, 2017, NYSTA mailed a second Toll Bill for $36.00, which included a $5.00 Late Fee and two new tolls that occurred on March 7, 2017. On April 23, 2017, NYSTA mailed a Toll Bill for $18.00, which included the tolls from March 7, 2017 and a $5.00 Late Fee. NYSTA also mailed a Notice of Violation Enforcement on April 23, 2017 for $110.00 for the January tolls, which replaced the $5.00 fee with a $100.00 fee. On May 25, 2017, NYSTA mailed a Notice of Violation Enforcement for the March tolls for $105.00, which replaced the $5.00 fee with a $100.00 fee. The notices were mailed to the address NYSTA received from the Department of Motor Vehicles – 1***7.
When no response was received to the notices, the January tolls were referred to the Firm for collection on May 30, 2017 and the March tolls were referred on June 28, 2017. The Firm mailed notices on June 8, 2017, July 5, 2017, August 16, 2017, and March 19, 2019. No response was received. The Firm continuously attempted to locate a new address for Dr. *** to provide him with notice of the amount owed. A new address was located and on May 29, and July 7, 2019, the Firm mailed notices to ***.
On July 18, 2019, we received a letter from Dr. *** stating he disputed the validity of the debt. Upon receipt of this complaint we verified with NYSTA the balance due of $215.00 is valid and remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I have been receiving letters stating I had driven my car through NY tolls. I HAVE NEVER DRIVEN IN NEW YORK! Supposedly the licenses plate numbers that were given to me are associated with my name. I have never owned those tag numbers nor those vehicles associated with them. I have proof from my registrations and I have consulted with an attorney to file charges.
I am responding to the consumer complaint filed with your office by ***. Ms. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account and determined that an address updated had incorrectly associated Ms. ***’s address in Virginia with our account. Please accept this letter as confirmation that we have removed Ms. ***’s address from the account and notated that her address was added in error.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me ONLY IF AND WHEN I received written confirmation (sent to my address) that my name is no longer associated with this account. Thank you for your prompt action and response to this complaint.
Regards
I received a letter from this company stating that I owe an outstanding debt for delinquent tolls to the New York State Thruway Authority. The funny thing is, I've never traveled on the New York State Thruway. Also, I NEVER received any notice from the NYSTA itself. When I called the NYSTA, they could not find any record of any delinquent tolls. This letter is a scam.
I am responding to the consumer complaint filed with your office by Dr. ***. Dr. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA). On June 18, 2017, NYSTA recorded one toll incurred by a vehicle with Michigan license plate *** registered to Dr. ***. On July 27, 2017, NYSTA mailed a Toll Bill for $5.00, the amount of the toll. On August 28, 2017, NYSTA mailed a second Toll Bill for $10.00, which included a $5.00 Late Fee. On October 2, 2017, NYSTA mailed a Notice of Violation Enforcement for $105.00, which replaced the $5.00 fee with a $100.00 fee. The notices were mailed to the address NYSTA received from the Michigan Department of Motor Vehicles – ***. When no response was received to the notices, the account was referred to the Firm for collection on November 14, 2017. The Firm mailed notices on November 16, 2017, and January 5, 2018 in the amount of $105.00. No response was received. The Firm continuously attempted to locate a new address for Dr. *** to provide him with notice of the amount owed. A new address was located and on March 21, June 4, and July 13, 2019, the Firm mailed notices to ***. On July 15, 2019, Dr. *** called our office for more information. The agent gave Dr. *** information on the violation and directed him to visit www.tollsbymailny.com
I just wrote two letters to the San Patricio County Assessor
starting a tax protest...At the end of last year, our county
taxes jumped 1200$ and I have no idea why.
So, today, July 13 2019 I received a notice from lawyers Linebarger Goggan Blair & Sampson.
that $1500.. I have quickly read online reviews of these attorneys and they are
TERRIBLE... so I may need an advocate..
I am supposed to go to Sinton to be selected or de-selected for jury
duty next week..and maybe this issue can be resolved in person.
I noted that in the 13 years I have been here our property has never
received an inspection. I have no idea how the huge tax increase which
is a burden to two senior citizens being good citizens has been done.
Please advise ASAP
Waconda Clayworth
300 Payne Avenue
Aransas Pass, TX
first received a phone call from them first stating I owed the state New York Transit authority $51.80 for driving thru an ez pass. vehicle tag *** on December 30th, 2017. I have not lived in New York since January of 2004. I sent back all my tags to the state of New York as I was unable to get my new tags and registration for my vehicles in Kansas with out a release from the state of New York if the tags were not returned. So the tag in question hasn't been in my possession since the spring of 2004. 15 years ago. I have lived in the state of Kansas since then. I asked them which vehicle this was tied to, pictures of me driving thru an ez pass lane etc. I asked for information to contact the state of New York. Would not provide, said I would need to call them. Have recieved a couple notices in the mail asking for money. This border lines harassment. I didn't atttempt to find a phone number for the state of New York Transit authority, but that was like looking for a needle in a haystack. I have also sold both vehicles and my trailer that I had registered in New York, and like I said I couldn't register my vehicles in KS until NY recieved the plates back.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Received a bill from New York highway stating I had a bill for easy pass in New York. I do not have easy pass and I have never been to new York. And the plate is not my plate. My reference number is *** client *** bill for 51.75. There number is *** This is not my bill and plate.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
On 5/8/19, I received a letter from Linebarger Goggan Blair & Sampson, LLP claiming that I am responsible for an EZ-Pass account opened in the state in NY for a balance of $67.56. I contacted this agency and they informed me to contact EZ-Pass regarding the claim. I called EZ-Pass who advised that it was sent to a collection agency and I would have to contact Linebarger Goggan Blair & Sampson, LLP. After getting off the call, I reviewed my credit report and determined in addition to the EZ-Pass account that I never opened up, there were two other fraudulent accounts opened in my name (Home Depot and Discovery Card). After several days of phone calls and investigation, I was able to determine that my ex-wife opened up all three accounts. Discovery Card and Home Depot opened up investigations and determined it was fraud and removed any form of accountability I had, as well as removing it from my credit report. However, EZ-Pass did not. I opened a dispute with EZ-Pass and provided the supporting documentation they requested (a copy of my FL driver's license and a driving record from 2013 to the present since the EZ-Pass account was opened in 2013 after I moved from the state of NY). The driving record substantiated that I have not lived in NY state since 2013. However, EZ-Pass has records that the EZ-Pass device was being used for 2 years after I moved out of the state. I informed EZ-Pass that they should be able to view the cameras at the toll booths to determine by license plate and facial identification that it was my ex-wife using the device that she fraudulently opened in my name after I moved away. They said "it's not a matter of which vehicle was going through the toll booth, but instead it's that the device was opened with your car registration". I informed the representative my ex-wife had my car registration information because we were MARRIED and had car insurance together prior to me moving out. Linebarger Goggan Blair & Sampson, LLP and EZ-Pass have the most concrete evidence of all three fraudulent accounts opened in my name as they have PHOTO EVIDENCE to support that the account was opened and used in fraud. Linebarger Goggan Blair & Sampson, LLP continues to harass me with letters in the mail stating that I am responsible for the balance on the account despite that this was a case of identity theft. I am becoming so fed up with this company by this point that I may hire a lawyer and sue Linebarger Goggan Blair & Sampson, LLP for harassment. I am a victim of identity theft and Linebarger Goggan Blair & Sampson, LLP continues to harass me to pay a bill for a device I have never owned. I have never in my life used EZ-Pass or opened an account and I refuse to after the harassment I have been subjected to.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards a negative E-ZPass account with our client, the New York State Thruway Authority (NYSTA).
On May 6, 2013, E-ZPass account number *** was opened under the name *** with an address of ***. Statements were sent to this address. Numerous payments were made on the account between 2013 and 2016 by checks mailed to NYSTA or online with a Visa and MasterCard. The account went negative in November 2016.
When no response was received to the monthly notices notifying Mr. of the negative balance, the account was referred to the Firm for collection on June 9, 2017. The Firm mailed notices on June 13, and July 25, 2017 in the amount of $67.56. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on April 30 and July 3, 2019, the Firm mailed notices to ***.
On May 8, 2019, Mr. called our office and stated he did not have an E-ZPass account. The agent advised him to send a dispute for review. On May 31, 2019, Mr. contacted our office again and stated that his ex-wife opened the account without his knowledge. Mr. also stated that he had disputed the account with NYSTA and our client had determined he was liable. The agent advised Mr. to send a dispute to our office with documentation indicating his ex-wife committed fraud.
The Firm received a dispute letter from Mr. that was reviewed with our client. NYSTA advised us the balance was valid. A reply letter was mailed to Mr. on July 8, 2019 along with a copy of the E-ZPass statement dated May 6, 2017. On July 12, 2019, Mr. contacted the Firm and stated he disagreed with the outcome of his dispute.
Upon receipt of this complaint we verified with NYSTA the balance due of $67.56 is valid and remains due and owing. Our client has advised that if this account was opened in Mr.’s name without his knowledge, NYSTA would need a letter from his attorney or the court indicating Mr.’s ex-wife was proven guilty of this fraudulent activity.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
I provided EZ-Pass and Linebarger Goggan Blair & Sampson, LLP a copy of both my driver’s license and a driving record dating back to 2013 produced by Motor Vehicle to support that I have not lived in the state of NY since November 2013. While Linebarger Goggan Blair & Sampson, LLP claims that checks or credit card payments were received to pay for the account, the return address from those envelopes would have included my ex-wife’s current living address (my former place of residence) through the entire period of which Linebarger Goggan Blair & Sampson, LLP claims payments were made. If the envelope itself is reviewed, I am quite certain you can even notice that the local post office in NY would have stamped it. During that entire time, as evidenced by my records, I have lived in the state of FL.
During the course of my marriage with my ex-wife, we took out a car insurance policy together. The divorce was messy and my ex-wife is spiteful. The divorce proceeding lasted two years because of this. The entire time I was residing in the state of FL as evidenced by the documentation I supplied. Being that my ex-wife had my information, she used it to falsely create an EZ-Pass account in my name. In addition to the EZ-Pass account, she also took out two credit cards in my name (one for Home Depot and one for Discover – both of which have since then claimed it was fraud and removed it from my credit report). While Linebarger Goggan Blair & Sampson, LLP is correct that EZ-Pass found me liable for the account, I was informed that this decision was based on the simple fact that when the account was created, my car registration was used. I argued with EZ-Pass after having supplied evidence that I lived in the state of FL the entire time the account was used, and informed EZ-Pass that they have photo evidence to support that the entire time the device was used during that 3 year period, you will see my ex-wife’s grey Hyundai Tucson going through the EZ-Pass and you will see her in the driver seat. When I mentioned this to EZ-Pass, they stated “it’s not a concern whose car is going through the EZ-Pass but instead that my registration number was used to register the device”. Indirectly, EZ-Pass told me that ANYONE is able to open a fraudulent account in your name with your information and YOU will be held accountable despite that I never had an EZ-Pass account, will never have an EZ-Pass account, and I never even used an EZ-Pass device in my life.
EZ-Pass refused to review the photo evidence and completely ignored all of the other evidence while reviewing my case. Instead, they advised me that I would have to file a dispute with Linebarger Goggan Blair & Sampson, LLP as the account was no longer their case. Another item that Linebarger Goggan Blair & Sampson, LLP did not report in their response is that multiple times while contacting EZ-Pass, I was unable to verify the correct address and phone number associated with the case (this can be heard on the recorded calls with EZ-Pass). It wasn’t until EZ-Pass gave me more information about the account itself when I realized who had opened up the account, and I was able to determine it was my ex-wife. Based on the information they gave me, and when I knew my ex-wife bought a new car, the timing of the opening and closing of the account was too coincidental. I called EZ-Pass multiple times on the account. On 5/20/19 at 6:20 PM that is the first call I made after hearing about the dates on the account where I said to the representative “I don’t know the address and phone number that was used because this is a fraudulent account. However, if I give you an address and phone number, can you at least tell me if it is the one on the account or not because I believe it’s my ex-wife?” The representative said yes. On the recorded call you will hear me provide the address because I lived there, but I had to look into my phone to find her phone number. The phone number associated with the account is STILL the same phone number that she has currently.
While Linebarger Goggan Blair & Sampson, LLP is now asking that I provide documentation to prove that my ex-wife is guilty of fraudulent activity as supplied by a lawyer or court, the evidence that I need in order to do so is in the possession of EZ-Pass and they refuse to give me this information. EZ-Pass has photo evidence to support that my wife was using the account for the entire period that it was used, as you will see her driving through the station with her car each time the device was used.
I am looking to press charges against my ex-wife and the police informed me that I should wait until the case with EZ-Pass has been determined as fraud until I am to do so. I am also looking to file a report with the FTC for identity theft. EZ-Pass has all of the information they need in their possession to support everything I say. I am sure they could even trace the IP address as well to my ex-wife’s computer in Niagara Falls to support that the online transactions were paid from her computer as well. I would imagine, knowing my ex-wife and that she still is commuting to Buffalo today, that you will probably also find another EZ-Pass account opened up in her name the same month that the EZ-Pass account she opened in my name was closed.
This is not a matter of paying $60 to me. This is a simple matter of right and wrong. My ex-wife opened a fraudulent account in my name and she should be held accountable to pay for it. It is unjust to state that I should be held accountable simply because she registered the device using my name, her address, her phone number, and my car registration even though I did not use the device the ENTIRE time that it was being used since I lived in the state of FL the ENTIRE time.
I was unaware that my ex-wife opened an EZ-Pass account and I never authorized her to do so. I refuse to be held accountable for an account I never opened and never used. This is fraud and Linebarger Goggan Blair & Sampson, LLP as well as EZ-Pass continues to ignore all of the evidence within their possession and instead they continue to harass me. I have been dealing with this fraudulent activity since April 2019 when Linebarger Goggan Blair & Sampson, LLP first mailed a notice to me. That is three months of harassment on an identity theft case.
In addition to copies of the photo evidence that EZ-Pass has in their possession of my ex-wife using the device she opened in my name, I would also like copies of the checks that my ex-wife would have falsified my signature with as well so that I can press charges against her for writing checks in my name as well.
Thank you
While we understand Mr.’s frustration, we stand by our previous response. We represent NYSTA and have no relationship with E-ZPass and his issues with the tag account. We can leave this account in a disputed status but that does not resolve the matter with E-ZPass. Mr. must contact the proper authorities to investigate and issue their findings.
Complaint: 13676021
I am rejecting this response because:
I will contact EZ-Pass again concerning the matter. While your agency states you have nothing to do with EZ-Pass, they have been insisting that the matter is no longer their matter since it was reassigned to your firm.
Regards
My employee and friend died in December 2009. I had contacted this law firm over a month ago to let them know she was deceased for almost a decade, but they continue to send threatening letters. When I called today, I got a woman (yes, I got a name) who let me know that my concerns were secondary to her personal feelings. The State of New York should re-evaluate who they hire as their collection agency as LGL&S is wasting stamps and trees by sending collection letters to the deceased while simultaneously hurting the feelings of the living.
They say I was driving a car with a license plate in New York, I have never driven in New York nor I have any car there. Probably stolen identity? Yet they keep sending me notices. I am 75 years old and handicapped and I have this headache on my head. I explained in a letter to them, but they don't have any decent human on the other end, Just computerized harassment. F
This letter is to dispute a claim from Northwest Parkway. I never lived in Colorado or own a vehicle with the license plate ***. I never drover on any street or highway in the state of Colorado. I have lived in South Carolina since 2006. I have called after the first and second notice, this letter is in response that you have the wrong person.
Gregory Wright
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated Mr.’s address in Aiken, South Carolina with our account. Please accept this letter as confirmation that we have removed Mr.’s address from the account and notated that his address was added in error.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a Notice of Debt but not ONCE have I received any prior communication. I checked my toll account and I still have credits on my account. So how I have credits on my toll account but I am being charged toll fees for a road I don't even take is still a mystery. There is no backup information to show when I took the toll road.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards two accounts for unpaid tolls and fees owed to our clients, the Northwest Parkway (NWP) and the E-470 Public Highway Authority (E-470).
The Firm has NWP account 1607400 in our office. Between July 30 and August 20, 2015, NWP recorded two tolls incurred by a vehicle with Colorado license plate *** registered to ***. NWP mailed Ms. three notices on September 19, October 19, and November 19, 2015. A Past Due Notice was mailed on December 19, 2015 for $60.25; which included a $25.00 Past Due Fee for each outstanding toll. The notices were mailed to the address NWP received from the Department of Motor Vehicles – *** Ms.’s ExpressToll account was not open until August 25, 2015, which was after these tolls occurred.
When no response was received to these notices, the account was referred to the firm for collection on January 19, 2016. The Firm mailed notices on January 21 and March 3, 2016 in the amount of $80.25; which included a $20.00 collection fee. No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on June 13, 2019, the Firm mailed a notice to ***.
Upon receipt of this complaint, we reviewed this account with NWP. NWP was able to confirm that the four notices were properly mailed to Ms. at the address provided by the DMV. As such, the balance due of $80.25 remains due and owing for Ms.’s NWP account with our office.
A separate account in Ms.’s name has also been referred to the Firm from a separate toll road client: E-470 account 8747924. On January 19, 2018, E-470 shows that the credit card on file with Ms.’s ExpressToll account was deleted by E-470’s credit card processing vendor, Cybersource as an invalid card. The firm is not privy to more specific detail underlying the removal of the card by this vendor. On April 14, 2018, Ms.’s account went below the account minimum required for the ExpressToll service. E-470 attempted to replenish the account, but was unable to due to there being no credit card on file. Between July 20 and August 5, 2018, E-470 recorded three tolls incurred by Ms.’s vehicle with Colorado license plate ***. These tolls caused the account to have a negative balance of $8.50. On September 9, 2018, a $20.00 Collection Fee was added, bringing the balance due to $28.50. E-470 sent monthly notices to Ms. at the address on her ExpressToll account – ***
Upon receipt of this complaint, we reviewed this account with E-470. E-470 has advised they are willing to waive the $20.00 Collection Fee and take payment for the tolls in the amount of $8.50. Ms. may contact E-470 make a payment.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter from this company that was sent to an address I have not lived at for more than a year. The letter states that they need to collect a fine from me for using a tunnel that I have never driven through. The letter also does not include my license plate number, they left that part blank. I believe this is most certainly a scam designed to scare me into sending them money that I definitely do not owe.
I am responding to the consumer complaint filed with your office by ***. Ms. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On August 10, 2018, a vehicle with Maine license plate ***, registered to *** incurred one toll on the Elizabeth River Tunnels. On October 1, 2018, ERT mailed Ms. *** a statement for $5.17; the amount of the toll incurred. On November 5, 2018, a statement was mailed for $30.17, which included a $25.00 Late Payment Fee. On December 10, 2018, another statement was mailed, again for $30.17. On January 16, 2019, a statement was mailed for $80.17, which included a $50.00 Collection Fee. The statements were mailed to the address ERT received from the Department of Motor Vehicles – ***.
When no response was received, the above referenced tolls were referred to the firm for collection on January 16, 2019. A notice was mailed to Ms. *** on February 4, 2019 to the address stated above. The notice was received back as mail return. The Firm continuously attempted to locate a new address for Ms. *** to provide her with notice of the amount owed. A new address was located and on June 24, 2019, the Firm mailed a notice to ***.
Upon receipt of this complaint, we reviewed the account with ERT. Per the review, ERT has asked us to recall the account from our office due to Ms. *** being an out of state customer with one trip. As such, Ms. *** is only responsible for the pay by plate rate. Ms. *** may contact ERT to pay the toll amount.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter from Linebarger Goggan Blair and Sampson LLP regarding an unpaid toll owed to Orange County Transportation Authority (OCTA).
The toll was recorded with an NC license plate on:
12/21/15 in Orange County for $5.20 and outstanding penalties of $100.
12/23/15 in Orange County for $4.70 and outstanding penalties of $150.
12/23/15 in Orange County for $7.40 and outstanding penalties of $190.
I am a resident of NM. I have not driven my vehicle in CA. I have an NM license plate on my vehicle.
I am responding to the consumer complaint filed with your office by ***. ***. Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated Mr.’s address in Albuquerque, New Mexico with our account. Please accept this letter as confirmation that we have removed Mr.’s address from the account and notated that his address was added in error.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
Being harassed by this collection company. Ref # *** for alleged toll due to NYS Thruway Authority for $53.00 ( $3.00 toll remainder & $50.00 delinquency fee ) The original toll was paid on 11/05/18 ($2.00 paid ck #*** ) & 12/04/18 ($3.00 paid ck #***) . I was sent 2 different bills from NYS Thruway Authority and both were paid. Linebarger Goggan Blair & Sampson is claiming I did not make payment of $3 and are trying to charge me $53.00. I have sent these individuals copies of my cancelled checks (front and back) on 2 different occasions and am still being harassed by this company. I have also tried to call and resolve this matter and these people are rude and unprofessional. I refuse to send them any more documentation that this bill was paid or waste my time with any more phone calls. Please help me and see if you can get through to these characters. Thank you for any help you can give me
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with our client. NYSTA has advised that Ms.’s $2.00 payment was received after the initial toll bill deadline of October 24, 2018 and Ms.’s $3.00 payment was received after the second toll bill deadline of November 25, 2018. As the payments were received after the due dates, the violation fee of $50.00 is still owed. Ms. may contact our office for a possible settlement.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: First notice from Linebarger Goggan Blair & Sampson was dated 01/08/19 - 2nd payment was sent on 12/04/18 and received on 12/11/18 (this constituted payment in full). I was billed 2x by NYSTA (1st for $2.00 and 2nd for $3.00) If the NYSTA is late in billing for tolls, or billing incorrectly, this is their fault, not mine. as soon as I received these bills they were paid promptly. This matter has been paid in full and there will be no "Late Fee" due. Thank you
Regards
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of Ms.’s rejection, we reviewed this account with our client again. NYSTA sent Toll Bill Number *** on October 27, 2018 for $2.00, which had a due date of November 25, 2018. NYSTA has advised that Ms.’s check was dated December 4, 2018 and received after the due date. As previously stated, as the payments were received late, the violation fee of $50.00 is still owed. Ms. may contact our office for a possible settlement.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint***
I am rejecting this response because: I have sent copies of the cancelled checks (front and back) to Linebarger Goggan Blair & Sampson on 2 different occasions. The check for $2.00 was sent on 11/05/18 and was cashed on 11/13/18 - ck #*** (see attached). This toll has been paid in full and there will be NO LATE FEE DUE and there will be NO LATE FEE PAID.
Regards
Upon receipt of Ms.’s rejection, we reviewed this account with our client again. NYSTA has advised that the payment has been reapplied and the violation fee has been dismissed. There is no further amount due by Ms. for this account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Thank you Revdex.com !!!
Regards
I received a debt collection letter from Linebarger Goggan Blair & Sampson LLP saying I owe toll money to Northwest Parkway. There is no date saying when the debt was accrued. I am active duty military and have been in Germany for over three years. I was never notified that I owed money to the toll road until now. If this is a legitimate debt please provide proof of when it happened. I have not been to Colorado since 2015.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
On November 28, 2015, NWP recorded two tolls incurred by a vehicle with Colorado license plate *** registered to ***. NWP mailed Ms. three notices on December 4, 2015, January 5, and February 4, 2016. A Past Due Notice was mailed on March 24, 2016 for $60.55; which included a $25.00 Past Due Fee for each outstanding toll. The notices were mailed to the address NWP received from the Department of Motor Vehicles – ***.
When no response was received to these notices, the account was referred to the firm for collection on April 5, 2016. The Firm mailed notices on April 7 and May 19, 2016 in the amount of $80.55; which included a $20.00 collection fee. No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on June 20, 2019, the Firm mailed a notice to ***.
On July 4, 2019, a payment attempt was made via the Firm’s website. It was rejected due to an invalid CVV2 number.
Upon receipt of this complaint, we reviewed Ms.’s account with our client. Due to Ms. being an active duty military member, NWP has authorized a 100% waiver of the Past Due Fees ($25.00 each) as a one-time courtesy. As such, the current balance due on this account is $30.55.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.