Lotus Leggings

Hi ***,
Sorry for the inconvenience, We have sent you a refund, there were some supplier issues.If you have any questions please reach out to our us at ***@lotusleggings.com and we will get back to you with an answer ASAP
Sincerely,
The Lotus Team

Hi Ms ***, We will be sending out a refund check via the mail, this is the name and the address we have on file is this this the correct recipient information of the refund? *** ***
** *** ***
*** ** ***
*** *** Soon as we get a confirmation from you we can send it on out! Thank youLotus Leggings

Hi ** ***We are truly sorry about the inconvenience We have been experiencing some technical issues that resulted to the processing delaysI have now sent a priority request for your refundAgain we apologize for the inconvenienceRefund will appear in your account 3-banking
days..Thank you Lotus Leggings

Initial Business Response /* (1000, 9, 2016/11/10) */
Sorry for the inconvienince, to compensate we have reshipped your order, with tracking confirmation in the email.If you have any questions please reach out to our ***@lotusleggings.com and we will get back to you with an answer promptly
within hours
Initial Consumer Rebuttal /* (2000, 10, 2016/11/14) */
From: *** [mailto:***@yahoo.com]
Sent: Sunday, November 13, 6:PM
To: ***
Subject: Re: Revdex.com Complaint Case# *** (Ref*)
I have finally received my deliveryThank you for your help
***

I would accept the corrected sizes I requested (the only reason they cited the sizes could not be changed is because the order was too far along, I emailed them hours after the purchase and their response took two weeks) or a full refund as I have yet to receive my items

Hi Ms ***, We will be sending out a refund check via the mail, below is the name and the address we have on file is this the correct recipient information of the refund? Soon as we get a confirmation from you we can send it on out! *** ***
*** *** ***
*** *** ** ***
*** *** Thank youLotus Leggings

I am rejecting this response because: I have been told for the last weeks that a refund will be made and I still haven't received oneWHEN was this "refund" made? There were no dates on their response

Hi ***,,Sorry for the inconvenience, We have sent you a refund since your order is out of stockIf you have any questions please reach out to our us at ***@lotusleggings.com and we will get back to you with an answer ASAPAgain we apologize for the inconvenienceSincerely,The Lotus Team

To Revdex.com, We would like to ask for an extension of this complaintWe are still investigating in our end Thank you Lotus Leggings

Hi ***,Thank you for your feedback and we apologize for the inconvenienceYour order has been delivered to your mailbox.If you have any questions please reach out to our [email protected] and we will get back to you with an answer promptly within hours.Sincerely,The Lotus Team

Hi Ms ***,We are truly sorry about the inconvenienceWe have been experiencing some technical issues that resulted to the processing delays and errorsI have now sent a priority request for your refundAgain we apologize for the inconvenienceRefund will appear in your account 3-banking
days..Thank youLotus Leggings

I am rejecting this response because: I understand that you refunded for the second month, I asked for both months, not just one as I was duped into a subscription without my knowledgeVery poor business practice

I am rejecting this response because:
I still have not received my packageI never got any type of tracking number or shipping confirmation, and Lotus Leggings stooped replying to my emails and Instagram messagesIt has now been over months and my issue has not been resolved

I am rejecting this response because:
I waited the days and still haven't received the packageI'm ready to move on to the next step

Hi, Thank you for sending the pictureI will now go ahead and request for a reshipment of the capriPlease let us know the size you prefer. Thank youLotus Leggings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it.Thank you*** ***

Hi Ms ***,Thank you for your feedback and we apologize for the inconvenienceWe would love to assist you with this
issue. Please reach out to us with your order number, as we need it to move forward with youAgain, we apologize for the inconvenienceWe will do everything we can to make sure you are treated fairly. Thank you Lotus Leggings

Hi Ms ***, Again we apologize for all the trouble you have been throughWe did not mean all this to happenPlease give us the Name to whom we will address the check to so we can process and send it to you as soon as possibleAlso we will be sending your refund check to this address: *** *** *** ***
*** ** ***1United States Please let us know if this is correctIf not please provide us with the correct oneWe are truly sorry, rest assured that we are doing everything to make sure things like this will not happen again in the future. Thank youLotus Leggings

Hi ***,We apologize for any inconvenience you have experienced with us.There was a mistake with our supplierWe will reship your product and forward a tracking information to your emailWe invite you to reach out to us at ***@lotusleggings.com with any questions or further inquiries, and
we’ll get back to you ASAP.Sincerely,The Team at Lotus Leggings

Hi Ms ***,We will now request for a reshipping from our processing departmentA tracking # will be available in 5-days after reshipment.Thank you for understanding and once again, we apologize for the inconvenienceAll the best,Lotus Leggings Team