Lotus Leggings

Dear [redacted]
Thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make...

sure you are treated fairly.
Sincerely,
The Lotus Team

Hi Ms [redacted],We apologize if you feel like we have mislead you in anyway. We are in no way scamming people . We are a USA based company and It is stated in our website FAQ that Orders are shipped from our factory in China via US couriers. When you send us a cancellation request your order was...

already processed and we can no longer make changes.Again we apologize if we have caused any inconvenience.Thank youLotus Leggings

Hi Ms [redacted],We are truly sorry about the inconvenience.  Upon tracking, seems like this parcel has been lost / stuck in transit. We truly apologize for the delay.  Would you like to wait for another 5-25 days for the items to be reshipped or a refund instead?  Thank you Lotus...

Leggings

Hi Ms [redacted], Again we would like to apologize for all the inconvenience. Please let us know if you have already received the replacement leggings. Thank youLotus Leggings

Hi Ms [redacted], We are truly sorry for all the inconvenience. As much as we would like to issue you a refund we can no longer process it. I know that you have requested it before and we apologize if it was not processed right away. We are experiencing technical glitch during those times that we are...

unable to fulfill it. We totally understand how frustrating this could be. Instead of a refund we would like to offer you a 115% store credit.  Let us know if there is anything else we can do to make you feel better.   We are hoping for your understandingLotus Legging

Hi Ms [redacted], We refunded $16.20 USD on theVisa ending in [redacted].Order #[redacted]Card details[redacted]Refund ID[redacted]Amount $16.20 Lotus Leggings

Hi [redacted],
We apologize for any inconvenience you have experienced with us.There was a mistake with our supplier, we have sent you a refund. If you have any questions please reach out to our [redacted]@lotusleggings.com and we'll get back to you ASAP..
Sincerely,
The Lotus Team

(The consumer indicated he/she DID NOT accept the response from the business.)
As I have previously stated ,the order is wrong.

Hi Ms [redacted],Again we would like to apologize for the delay. Please let us know if you already received your package. Thank youLotus Leggings