Lotus Leggings

Hi Ms *** , Again we apologize for all the trouble you have been throughWe did not mean all this to happenPlease give us the Name to whom we will address the check to so we can process and send it to you as soon as possibleAlso we will be sending your refund check to this address *** ***
*** ***
***
*** Please let us know if this is correctIf not please provide us with the correct oneWe are truly sorry, rest assured that we are doing everything to make sure things like this will not happen again in the futureThank youLotus Leggings

Hi ** ***, We are truly sorry about the inconvenience Upon tracking, seems like this parcel has been lost / stuck in transitWe truly apologize for the delay Would you like to wait for another 5-days for the items to be reshipped or a refund instead? Lotus
Leggings

Hi ** ***. Thank you for reaching out to us and we apologize for the inconvenienceUpon checking your order I can see that order #*** Was already delivered to your mailbox as per USPS with a tracking # *** The second order # *** is still in transit to your
country.. Please note that sometimes your package status might take a few days to be updated on our logistic partner's website. We apologize for the delay For no results for tracking #'s, Don't worry about itIt is because the parcel is still en route to the destination country. Lotus Leggings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it. I am currently waiting on the refund as it has not posted to my account

Initial Business Response /* (12210, 19, 2016/11/29) */
Dear ***,
Thank you for your feedback and we apologize for the inconvenienceWe would love to assist you with this issuePlease reach out to us with your order number, as we need it to move forward with youAgain, we apologize for the
inconvenienceWe will do everything we can to make sure you are treated fairly
Sincerely,
The Lotus Team
Final Business Response /* (1000, 24, 2016/12/21) */
Hi ***,
We apologize for the inconvenienceWe have sent you a full refundIf you have any questions please reach out to our ***@lotusleggings.com and we will get back to you with an answer promptly within hours
Sincerely,
The Lotus Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it.Please send to *** *** at the mentioned address

Hi Ms ***, Again we would like to apologize for all the inconveniencePlease let us know if your have received your order or a refund was sentWe are truly sorry and we did not mean all this to happenRest assured we will do our best to resolve this. Thank youLotus Leggings

Hi, Thank you so much for contacting us and we do apologize for the inconvenience. May I know what seems to be the problem with the item.There is a $restocking fee for each item when you return them which is stated in our return policyAgain we apologize for the inconvenience Thank
youLotus Leggings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it. However since the complaint is so old now my address has changed & so has my name. *** ***
*** *** *** ***
*** ** ***

Hi Ms ***,We apologize for all the inconvenience this may have caused youOur customer service works hard to answer all your inquiries on a timely manner however some messages get lost in the mail on rare occasionUpon checking our system I can see that there was a replacement request for your
damage leggingsHowever if you wish to have a refund we totally understandYou may return the leggings to the address provided below, send us the return tracking # so we can process the refundThank you and again we apologize for the inconvenience.. The return shipping address is: ATTN:Lotus Leggings Returns*** *** *** *** ** *** All The Best, Lotus Leggings

Hi Ms ***, We apologize for all the inconvenience this has caused youWe did not mean all this to happenWe try our best to answer all inquiries/complaints on a timely manner but some message get lost in the mail on rare occasionsPlease let us know if you have already received your
replacement leggings if not we would like to request a photos of the damaged product that you received and so we can process a replacementNo need to send the damaged items back alsoAgain we apologize and rest assured we will do our best to make sure this will be resolved if not yet Thank youLotus Leggings

Hi Ms ***, We will be sending out a refund check via the mail, this is the name and the address we have on file is this this the correct recipient information of the refund? *** *** *** **
*** ** ***United States Soon as we get a confirmation from you we can send it on out! Thank youLotus Leggings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it I received the items I ordered

Hi,Again we apologize for the inconvenience We did not mean to mislead you in any wayRest assured that we are now checking all our ads to ensure it is clearly stated and avoid this in the futureAgain we apologize for all the inconvenience.Thank youLotus Leggings

Hi Ms ***, Again we apologize
for all the trouble you have been throughWe did not mean all this to happenPlease give us the Name to whom we will address the check to so we can process and send it to you as soon as possibleAlso we will be sending your refund check to this address: ** *** ***
*** ** ***
*** *** Please let us know if this is correctIf not please provide us with the correct oneWe are truly sorry, rest assured that we are doing everything to make sure things like this will not happen again in the future. Thank youLotus Leggings

Hi ***,We apologize for any inconvenience you have experienced with us.There was a mistake with our supplier, we will send you a refundIf you have any questions please reach out to our [email protected] and we’ll get back to you ASAP..Sincerely,The Lotus Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept itI finally received my refund as of 4/6/17! Thank you so much for all of your help, *** ***

Hi Ms ***,Thank you for contacting us and we apologize for the inconvenienceWe are now checking with our supplier what went wrong with your orderAlso please let us know what item you didn’t receiveRest assured that we will do our best to make this right for youThank YouLotus
Leggings

Lotus leggings replied to me saying the same thing I asked them to re ship it and they still have to do so however they still promised me a 100$ gift certificate as well and I want to know if I am going to recieve that to for all my troubles

I am rejecting this response because:
Although I do appreciate the refund that was sent, it was for only one month, not the two months as requested