Lotus Leggings

Hi Ms [redacted], We apologize for the inconvenience. Upon checking yes it is true that the starry night leggings is $18.99 however because of the promo during the time of purchase you only paid 50% of the total amount. That is why we only refunded the $9.49  Thank youLotus Leggings

Hi Ms...

[redacted], Thank you for contacting us and we apologize for the late response. Below is your refund details:  Order#[redacted]Card details[redacted]Authorization key[redacted]#refundMessageThis transaction has been approvedAmount$40.93Refunded items1 ? SOLID BLACK ATHLETIC LEGGINGS - MAF-plain-21 ? SOLID BLACK ATHLETIC LEGGINGS - SAF-plain-1GatewayAuthorize.netStatussuccessTyperefundCreatedJan 3, 2017, 5:21PMRefund reasonSTUCK IN TRANSIT Thank youLotus Leggings

Hello [redacted], I have not received a refund from the business yet. Do you have any additional information? Thank you, [redacted]

Hi Ms [redacted], We apologize for all the inconvenienceHere's your refund detail We refunded $15.99 USDon the Mastercard ending in [redacted].Order #[redacted]Card details[redacted]Refund ID [redacted]Amount $15.99 Lotus Leggings

I am rejecting this response because: I have NEVER received my products and at this point will only accept a full refund of the money I paid over 6 months ago.

hi Ms [redacted], We do apologize for this inconvenience..  We refunded $49.93 USD on the [redacted] ending in [redacted].Order #[redacted]Card details[redacted] •••• •••• •••• [redacted]Refund ID[redacted]#[redacted]Amount $49.93 Lotus Leggings

Hi [redacted], Thank you for contacting us and we do apologize for the inconvenience. Please send us your order number so we can assist you further.  Thank youLotus Leggings

Hi [redacted],   We will now request for a reshipping from our processing department. A tracking # will be available in 5-7 days after reshipment. A free leggings request was also sent for approval.. We will send you and update soon. Thank you for understanding and once again, we...

apologize for the inconvenience. All the best,Lotus Leggings Team

Hi Ms [redacted] ,  Thank you so much for contacting us and we do apologize for the inconvenience. We have already processed a refund for you. It may sometimes take a few days before it appears in your account. You may also check with your bank for updates.  Thank youLotus Leggings

Hi Ms [redacted],Thank you for contacting us and we do apologize for the inconvenience. I have already requested a refund from our processing department. I will give you an update after a few days. Again We apologize. Thank youLotus Leggings

Hi Ms [redacted],Thank you for your feedback and again we apologize for the inconvenience. We truly understand your worry with your orders that did not arrive yet . As stated in our FAQ orders going to the US will take 1-4 weeks but international orders can take up to 6 weeks. Rest assured that your order in on the way and will arrive anytime soon.Tracking #[redacted]You can check status herehttp://www.17track.net/All The BestLotus Leggings

hi Ms [redacted] Here is your refund...

detailOrder#[redacted]Card details[redacted]Refunded byLotus LeggingsAuthorization key[redacted]MessageThis transaction has been approvedAmount$35.54Refunded items1 ? VEGAN LEATHER LEGGINGS - L / BLACK003-001-015-0071 ? WE’RE ALL MAD HERE ATHLETIC LEGGINGS - L003-003-007-001GatewayAuthorize.netStatussuccessTyperefundThank youLotus Leggings

Hi Ms [redacted],   Again we would like to apologize for the inconvenience. Upon checking the order #’s you sent. I can see that 2 orders (#[redacted], #[redacted]) were for your monthly subscription and 2 are regular orders (#[redacted], #[redacted])? Please let us know what seems to be the problem with the 2...

regular orders that you have and we will make sure to provide resolution as soon as possible.   As for the for the monthly subscription orders, we will be sending you a refund check via the mail, below is the name and the address we have on file is this the correct recipient information of the refund? Soon as we get a confirmation from you we can send it on out!   [redacted] United States   Thank you Lotus Leggings

I am rejecting this response because:
I still have not received leggings or a refund. If I accept the response, it implies that they have actually done something. Until I receive a refund to my credit card or leggings in the mail, I don't accept it.

Hi,Here is the refund details Order#[redacted]Card...

details[redacted]Authorization key[redacted]MessageThis transaction has been approvedAmount$12.80Refunded items1 ? MERMAID LEGGINGS - XL / Dark Multi-ColoredLgs-3135-XL-1GatewayAuthorize.netStatussuccessTyperefundCreatedMay 11, 2017, 1:11PM Thank youLotus Leggings

My order number is: 174852

Hi Ms [redacted],Thank for sending the pictures and again we do apologize for the inconvenience. We will now request the processing team to send a new one size XL and you can keep the wrong sized leggings that you received. We will send you a tracking # once it is shipped.. Kind Regards,Lotus Leggings

Hi [redacted],
Sorry for the inconvenience, As our policy states that, you must return the product within 7 days, in order to process a return with us. If you have any questions please reach out to our [redacted]@lotusleggings.com and we will get back to you with an answer promptly within hours....


Sincerely,
The Lotus Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I accept it. I have received a refund.

Hi,We apologize for all the inconvenience but we still did not receive the return tracking from the customer. We need it in order to process a refund.  Thank youLotus Leggings