So I bought a JCPenney gift card today for a pretty good deal $for $(that was with their current promo running code) So that was great now minutes later I was wondering where the electronic gift card was and they sent a email wanting me to confirm the order and my link didn't work so I went to google and typed in CardPool order verification phone number and saw a number (415) 419-and this is where is all turned aroundGuy that answered was very professional he said he just had a few questions to verify my identity, odd question but ones that I would only know so that was reassuringI do appreciate the level of security they obviously offer but I do think it may be to much especially for those used to other discount card websitesAfter the phone call he said he would put my order to processing and that I would receive my gift card within hours about hours later I received my gift card and was able to make the purchase I wanted from JCP for a steal! Overall I would use them againThat phone number though was probably a big factor in my transaction going smoothlyHope it and this review can help you out! Thanks
The one purchase that was completed took way too long to processThe last were cancelled by their "risk management team" and no reason was givenI've use a few sites to purchase gift cards and CardPool is the worstNever again !!!
Avoid doing business with CardpoolWish I had read reviews on Revdex.com before attempting to make a purchaseThey are obviously practicing some poor business practices if not also shady business practicesDo not fall for the trap of trying to purchase an e-gift card from them because I am confident they will never send itThere is not contact number to talk to a person a Cardpool, but only provide a support email address that promptly sends back an automated response saying we are busy and will try to get back to you in the next several daysIf they actually had the e-gift cards as advertised they would be nothing stopping them from sending them even within hoursMy guess would be that they try to acquire the cards after you make a purchase but often aren't able to so they will end up canceling your order after making you wait for days or weeksHowever, based on other reviews it sounds like they often send you $balance cards or numbers to try and please you and then delay your process of then hopefully getting a refundThe moral of the story is just STAY AWAY! Do not think you will be treated any differently*** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** *** ** *** *** *** ***
I purchased a gift card and the card I received was invalidThis is NOT the first time that this has happenedI've been a customer for almost a year and the last month they have been very sloppyAt this point I just want my money back and will no longer do business with CardpoolIt sucks that they don't have a number that you can call and speak directly to someone
Cardpool*** sold me an invalid/unusable gift cardThey will not respond to phone calls, voice messages, or emailsI have attempted contact for six days straight to no avail
I ordered gift cards online and they were listed as electronic gift cards that could be used onlineWhen I tried to use them I found out they were merchandise credit and could not be used onlineI emailed, called and posted on their *** page asking for a refund and have not heard
I sold them a $dollar gift cardand they were supposed to email me an *** gift card with the balance of $that was the agreementit was supposed to be emailed to me and I should've had it by nowI've tried to call their "customer support" line MULTIPLE TIMES as well as wrote on their *** page, I have private messaged them over *** as well as emailed their customer support emailI've left multiple voice mails and have gotten NO repliesat allnot reply! I gave them the card number and pin to my $dollar gift card, so they have that information already and I have nothingit seems like they robbed me for $I got nothing in returnI'm supposed to have an *** gift card for it but, they won't communicate with me nor will they email it to me here's the email they sent me after I confirmed that I wanted to trade my gift card for their *** gift card: Hi *** Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction
I sold a $*** gift card to Cardpool in late November/early DecemberOn 12/I was notified that the check (in the amount of $89) was being sent to my residence and should be received within 3-business daysIt is now January 24th, I have reached out to the company via email, phone and social media and still do not have the checkIn fact, the only response I got was on a *** post that the company has since deleted in which they stated that someone had replied to my emailI never received that emailIn reviewing the company's *** page, it looks like they are doing this to many customersThis is unacceptable
I originally purchased gift cards for Lowes via CardpoolIn Aug 2016, Lowes would not honor themI notified Cardpool who sent me Cardpool gift cards to use towards purchasing future gift cards through their siteHere is a list of the gift cards: Gift Card Number: *** - in amount of $Gift Card Number* *** - in amount of $Gift Card Number: *** - in amount of $Gift Card Number: ***- in amount of $Gift Card Number: *** - in amount of $On Dec 10, I attempted to purchase Sears gift cards using the card numbers provided by Cardpool(Cardpool Order Confirmation (Order ***)) I received an email from Cardpool stating: "Unfortunately we were unable to process your orderOur payment validation system encountered an issue while processing your credit card, which resulted in cancellation of the your order." On Dec 11, 2016, I attempted again to purchase Sears gift cards using the card numbers pr
I purchased a gift card for my Father's birthday from CardpoolBy the time I gave him the card, it had been used by someone miles away and was at zero balanceI have been a very good customer with Cardpool and was glad to know that Cardpool supposedly offers a year guaranteeCardpool would not honor the guarantee and they told me they would not refund the purchase since the card had been usedMy email is not hackedI am an engineer and take strict precautions online with security and encryptionThis $card was obviously sold to cardpool, then used by someone else or the original sellerI am out my entire purchase and obviously the guarantee is false
Sent me a gift card which I couldn't use in the store because it lacks the barcode, the person in the *** store says the card cardpool sent me seems fraudulentSo I mailed a *** * *** who told me to try use it onlineIt can't be used online
On 3/18/I purchased a Gift Card which should have had a balance of $for $The Gift Card did NOT have a Balance of $39.34, rather only $I tried to call the verification number at *** *** times (nobody answers); I left a VM back on 3/22/18...nobody has returned my callI also emailed the Support email ***) on 3/20/and 3/22/18...NOBODY has returned my email
I sold my Christmas gift cards to Cardpool for cash because I needed cash to pay my bills,I have a child in the hospital that suffered complications after transplant and needed the cash which is why I sold the gift cards,I mailed them out with the shipping labels I was provided,even emailed them directly and to no avail did I get an answer as to when my payment would be sent,my personal info was asked including my credit card info,address and phone number,I’ve given them the opportunity to resolve the issue and it has not been resolved.I would like to report this business for fraudulent activity against consumers and have them shut down and my payment of said giftcards
I sent a *** *** *** *** gift card worth dollars to this company on August 2nd, with an agreement for them to send me a check for They are saying they never received the gift card even though I went to the *** and used their return labelI have contacted their customer service department with no resolveThank you for your help
I mailed out *** gift cards on Wednesday 12/28/with their label on the envelope$totalSuppose to get $in an e-gift *** card in returnIt has now been business daysCardpool email support tells me "it could be lost, mail takes 3-weeks"US mail does NOT take 3-weeks to get from WI to CAI feel I've been scammed and will never use them again And the *** phone number is an answering machine, not a live person
on 8/9/I sent in 3- $*** gift cards and they were going to give me $each for themThe website says within one day of receiving them they would issue me a checkI haven't received anythingThey owe me $
I sent my gift card to the company over a month ago and never received the check for itI have emailed the company twice and they have neglected to even respond to the emails
I purchased some Home Depot E-giftcards from their website, and Cardpool sent me the giftcards by email and told me to use them online, but when I tried to use them online the Home depot website says that “Home Depot store credit can only be used in storesPlease use a different payment method.” I am not able to use the E-giftcard in the store as I only got the digital numbers not an actual card I sent several emails to their customer service about this but received no reply
Sold $Target gift card on 7/Got an email on 7/stating, " Your Target card has been listed on Cardpool.comIf you would like to review, change, or remove your listing, find your listing on your account overview page." On 7/I got another email stating, " We'd like to inform you that your $Target card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the check your way! This can take up to 2-weeks to arrive." A week past and I emailed cardpool about the status of the payment and I got this email on 8/stating, "Thank you for contacting Cardpool.comUnfortunately, the order associated with your ($210.00) Target Gift Card (Transaction #***) was cancelledYour gift card has been relistedUnfortunately, since the recent launch of our marketplace, our engineers had not installed the software to save the gift card information once it's been sold to a buyer and then the order gets cancelledThey are endeavoring to
I have had nothing but problems using CardpoolI bought a gift card from Cardpool for someone and they went to use it and found out it had already been usedI emailed them and they finally stated they would refund me the paid amountI tried on multiple occasions to let them know the credit card they were going to put the money back on is no longer validI just wanted to get my refund for an item sold to me that I could not useI was informed by the representative that they only refund back to the original payment methodI have informed them several times that I don't have that card anymore but can give them current informationI am no longer getting email responses from their customer service and I finally found a phone number but that is always asking for a voicemail which I have left several times with no call backThey have refused to send a check or put the money back on my current cardI will never do business with them again
So I bought a JCPenney gift card today for a pretty good deal $for $(that was with their current promo running code) So that was great now minutes later I was wondering where the electronic gift card was and they sent a email wanting me to confirm the order and my link didn't work so I went to google and typed in CardPool order verification phone number and saw a number (415) 419-and this is where is all turned aroundGuy that answered was very professional he said he just had a few questions to verify my identity, odd question but ones that I would only know so that was reassuringI do appreciate the level of security they obviously offer but I do think it may be to much especially for those used to other discount card websitesAfter the phone call he said he would put my order to processing and that I would receive my gift card within hours about hours later I received my gift card and was able to make the purchase I wanted from JCP for a steal! Overall I would use them againThat phone number though was probably a big factor in my transaction going smoothlyHope it and this review can help you out! Thanks
The one purchase that was completed took way too long to processThe last were cancelled by their "risk management team" and no reason was givenI've use a few sites to purchase gift cards and CardPool is the worstNever again !!!
Avoid doing business with CardpoolWish I had read reviews on Revdex.com before attempting to make a purchaseThey are obviously practicing some poor business practices if not also shady business practicesDo not fall for the trap of trying to purchase an e-gift card from them because I am confident they will never send itThere is not contact number to talk to a person a Cardpool, but only provide a support email address that promptly sends back an automated response saying we are busy and will try to get back to you in the next several daysIf they actually had the e-gift cards as advertised they would be nothing stopping them from sending them even within hoursMy guess would be that they try to acquire the cards after you make a purchase but often aren't able to so they will end up canceling your order after making you wait for days or weeksHowever, based on other reviews it sounds like they often send you $balance cards or numbers to try and please you and then delay your process of then hopefully getting a refundThe moral of the story is just STAY AWAY! Do not think you will be treated any differently*** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** *** ** *** *** *** ***
I purchased a gift card and the card I received was invalidThis is NOT the first time that this has happenedI've been a customer for almost a year and the last month they have been very sloppyAt this point I just want my money back and will no longer do business with CardpoolIt sucks that they don't have a number that you can call and speak directly to someone
Cardpool*** sold me an invalid/unusable gift cardThey will not respond to phone calls, voice messages, or emailsI have attempted contact for six days straight to no avail
I ordered gift cards online and they were listed as electronic gift cards that could be used onlineWhen I tried to use them I found out they were merchandise credit and could not be used onlineI emailed, called and posted on their *** page asking for a refund and have not heard
I sold them a $dollar gift cardand they were supposed to email me an *** gift card with the balance of $that was the agreementit was supposed to be emailed to me and I should've had it by nowI've tried to call their "customer support" line MULTIPLE TIMES as well as wrote on their *** page, I have private messaged them over *** as well as emailed their customer support emailI've left multiple voice mails and have gotten NO repliesat allnot reply! I gave them the card number and pin to my $dollar gift card, so they have that information already and I have nothingit seems like they robbed me for $I got nothing in returnI'm supposed to have an *** gift card for it but, they won't communicate with me nor will they email it to me here's the email they sent me after I confirmed that I wanted to trade my gift card for their *** gift card: Hi *** Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction
I sold a $*** gift card to Cardpool in late November/early DecemberOn 12/I was notified that the check (in the amount of $89) was being sent to my residence and should be received within 3-business daysIt is now January 24th, I have reached out to the company via email, phone and social media and still do not have the checkIn fact, the only response I got was on a *** post that the company has since deleted in which they stated that someone had replied to my emailI never received that emailIn reviewing the company's *** page, it looks like they are doing this to many customersThis is unacceptable
I originally purchased gift cards for Lowes via CardpoolIn Aug 2016, Lowes would not honor themI notified Cardpool who sent me Cardpool gift cards to use towards purchasing future gift cards through their siteHere is a list of the gift cards: Gift Card Number: *** - in amount of $Gift Card Number* *** - in amount of $Gift Card Number: *** - in amount of $Gift Card Number: ***- in amount of $Gift Card Number: *** - in amount of $On Dec 10, I attempted to purchase Sears gift cards using the card numbers provided by Cardpool(Cardpool Order Confirmation (Order ***)) I received an email from Cardpool stating: "Unfortunately we were unable to process your orderOur payment validation system encountered an issue while processing your credit card, which resulted in cancellation of the your order." On Dec 11, 2016, I attempted again to purchase Sears gift cards using the card numbers pr
I purchased a gift card for my Father's birthday from CardpoolBy the time I gave him the card, it had been used by someone miles away and was at zero balanceI have been a very good customer with Cardpool and was glad to know that Cardpool supposedly offers a year guaranteeCardpool would not honor the guarantee and they told me they would not refund the purchase since the card had been usedMy email is not hackedI am an engineer and take strict precautions online with security and encryptionThis $card was obviously sold to cardpool, then used by someone else or the original sellerI am out my entire purchase and obviously the guarantee is false
Sent me a gift card which I couldn't use in the store because it lacks the barcode, the person in the *** store says the card cardpool sent me seems fraudulentSo I mailed a *** * *** who told me to try use it onlineIt can't be used online
On 3/18/I purchased a Gift Card which should have had a balance of $for $The Gift Card did NOT have a Balance of $39.34, rather only $I tried to call the verification number at *** *** times (nobody answers); I left a VM back on 3/22/18...nobody has returned my callI also emailed the Support email ***) on 3/20/and 3/22/18...NOBODY has returned my email
I sold my Christmas gift cards to Cardpool for cash because I needed cash to pay my bills,I have a child in the hospital that suffered complications after transplant and needed the cash which is why I sold the gift cards,I mailed them out with the shipping labels I was provided,even emailed them directly and to no avail did I get an answer as to when my payment would be sent,my personal info was asked including my credit card info,address and phone number,I’ve given them the opportunity to resolve the issue and it has not been resolved.I would like to report this business for fraudulent activity against consumers and have them shut down and my payment of said giftcards
I sent a *** *** *** *** gift card worth dollars to this company on August 2nd, with an agreement for them to send me a check for They are saying they never received the gift card even though I went to the *** and used their return labelI have contacted their customer service department with no resolveThank you for your help
I mailed out *** gift cards on Wednesday 12/28/with their label on the envelope$totalSuppose to get $in an e-gift *** card in returnIt has now been business daysCardpool email support tells me "it could be lost, mail takes 3-weeks"US mail does NOT take 3-weeks to get from WI to CAI feel I've been scammed and will never use them again And the *** phone number is an answering machine, not a live person
on 8/9/I sent in 3- $*** gift cards and they were going to give me $each for themThe website says within one day of receiving them they would issue me a checkI haven't received anythingThey owe me $
I sent my gift card to the company over a month ago and never received the check for itI have emailed the company twice and they have neglected to even respond to the emails
I purchased some Home Depot E-giftcards from their website, and Cardpool sent me the giftcards by email and told me to use them online, but when I tried to use them online the Home depot website says that “Home Depot store credit can only be used in storesPlease use a different payment method.” I am not able to use the E-giftcard in the store as I only got the digital numbers not an actual card I sent several emails to their customer service about this but received no reply
Sold $Target gift card on 7/Got an email on 7/stating, " Your Target card has been listed on Cardpool.comIf you would like to review, change, or remove your listing, find your listing on your account overview page." On 7/I got another email stating, " We'd like to inform you that your $Target card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the check your way! This can take up to 2-weeks to arrive." A week past and I emailed cardpool about the status of the payment and I got this email on 8/stating, "Thank you for contacting Cardpool.comUnfortunately, the order associated with your ($210.00) Target Gift Card (Transaction #***) was cancelledYour gift card has been relistedUnfortunately, since the recent launch of our marketplace, our engineers had not installed the software to save the gift card information once it's been sold to a buyer and then the order gets cancelledThey are endeavoring to
I have had nothing but problems using CardpoolI bought a gift card from Cardpool for someone and they went to use it and found out it had already been usedI emailed them and they finally stated they would refund me the paid amountI tried on multiple occasions to let them know the credit card they were going to put the money back on is no longer validI just wanted to get my refund for an item sold to me that I could not useI was informed by the representative that they only refund back to the original payment methodI have informed them several times that I don't have that card anymore but can give them current informationI am no longer getting email responses from their customer service and I finally found a phone number but that is always asking for a voicemail which I have left several times with no call backThey have refused to send a check or put the money back on my current cardI will never do business with them again