I brought gift cards from CardpoolI just tried to used my *** paper gift card and the manager said it is not a valid card and they would not take itThe *** *** *** *** *** *** pin *** for This was quite embarrassingI am requesting my backShould I be worried about using these other cards? Order # *** at 5:order placed June I have requested help at their email support and they have not responded
I made a sale in their website last January and received an email confirmation that says the check will be delivered in "3-days", but the never arrivedI just checked my mailbox again today and it's still not thereI have emailed them aready last February and still no answerThey have a crappy customer relations support, there is no other way to contact you and you dont answer to emailsOne of the Starbucks Card which I sold has already been depletedI checked the balance just now and saw that it was usedThey sold my Starbucks Card already and the payment that was supposed to be sent to me weeks ago is still not here with me
I ordered an Egift card from their siteIt says it takes a business day (hours) to reach your email, however allow for an additional hours due to the holidaysI ordered this last weekIt has been days and not a single thing has been sent to me I have contacted their website customer service and emailed them twice (about to email them a third time)I have posted on their *** page and complainedI have messaged their page on ***Not a single person at their company will get back to meIt is unbelievably frustratingI have no clue what is happening and they have no customer supportI want someone to get back to me and I need my order ASAPI should get a discount or refunded part of my money for waiting as long as I've had to wait
I sold them a chick fil a gift card and have not received any money or update on my accounti have tired multiple times to contact support but no responsedo not sell or buy anything from this company
This company is a total SCAMI tried to sell $gift card to this company in exchange for an amazon gift cardUsed their free shipping label and mail the gift card out on 8/1, after weeks "in review" status, I asked them if they received the gift card on 8/They said no but later in the evening the claimed they received it but the balance in the card is $and they cancelled the transactionI called the merchant to verify balance and was informed that the gift card was used on 8/and 8/in the stores that's located thousand miles from me and that the gift card is in store only gift card, means cardpool had the physical gift card when the fraudulent activities happenedNo refund and no attempt to make it rightI will NEVER do business with this company again
Company sold me a *** Gift Card that is registered to someone else's accountThis can allow the original seller to empty the card Company expects me to ship it back to them at my cost
I submitted a number of gift cards to Cardpool on 12/23/They state they process payment promptly upon receipt of the cardsAfter not receiving anything, I emailed them on 2/17/asking why my transaction showed as "Pending Review" nearly two months laterWhen I had received no response, I emailed again on 3/10/17, indicating their nonresponsiveness was unacceptable and that I would be contacting Revdex.comI have still not received any response from them, nor has my transaction progressed
On January 3rd this year, attempted to sell a pair of *** gift cards, and receive a pair of *** gift cards in exchangeOn January 9th, received this email in response, with the transaction being cancelled: "We recently received your gift card code transaction but our processing center encountered an issue while processing your cardsOur risk assessment team has determined that we aren't able to accept the transaction at this timeWe have cancelled the transaction and are returning ownership of the gift cards to youUnfortunately, we're not able to disclose any further specifics regarding this processWe apologize for any inconvenience to you." Then on January 17th, tried to submit cards again, but today, January 24th, received above notice again, and again offer was cancelledThis is the sole response I've gotten as to why my cards were declined: "These determinations are made in a black box by a risk assessment team in our firmOur processing center has no greater insigh
Proceed with caution I have had quite a few successful transactions with Cardpool (purchases) however on one occasion I received a card with no value Several attempts to contact the company were futile Absolutely NO RESPONSE! I was able to recoup the funds with my credit card company but that was time consuming and should not be necessary if there was any sort of customer service I warned my wife about what had happened and she told me the same thing happened to her, but that she did not follow through with her credit card company It is difficult to recommend when one bad card negates any savings you would have
I listed a gift card for sale on Cardpool*** on 3/10/order # ***They sent me emails stating the card sold and to ship the card to the person who bought itI did so but thought it was weird since it was an eGift cardSo I printed it off and mailed it to the buyerI then got an email stating they cancelled the transaction and I wouldn't be receiving payment cause the said they don't take eGift cardsIt doesn't say this anywhere on their siteNow I'm out the $and don't even know if the gift card is good because I already mailed the number awayI want my $returned and I want this scam reported
Arranged to exchange a restaurant gift card for an Amazon gift card on July 18, 2016, via their web site Sent my gift card to them via U.Smail on July using their own pre-paid address label and packing slip Company claims never to have received my gift card I researched this company after this happened and am finding many, many similar complaints How is it possible this company has an A+ rating???
Stay far, far away from this company I filed a complaint with the California Attorney General's office after reading various review web sites that show this company rarely follows through on what it promises
Cardpool onkine services offered me $for my $s gift cardOn 12/23/I was sent an email with my transaction number (***) and instructions to print out a free *** shipping label and mail my gift card to
"Cardpool Processing Center (online sells)
** *** ***
*** ** ***"
On 1/2/2018, I mailed my gift card with $to the address listed above via *** mail and had to pay $for a stamp because *** did not accept the labelEstimated delivery was 1/5/ I have not heard anything from Cardpool and my account continues to say in reviewAfter reading reviews it sounds ke cardpool may be a scamIm disappointed and just want my money back
TOTAL SCAM! They Have you send them giftcards with their pre-paid shipping label (which they should supply something with tracking) AND STEAL the giftcards without paying for themI have no idea how this company is still in businessI have no idea how this company has a rating of A+ with 81% of the reviews negative
Mainly two different problemsThe website refuse to cancel my orderI placed an order on April 22, and realized that I double orderedTherefore, I submitted a cancellation request within hour after checkoutSince the website hasn't delivered the product, it is a CANCEL rather than RETURNThe customer service got back to me on April 23, saying that you cannot let me return the cardBut I don't need a return, I need a CANCELThe website charges me without delivery! The website promised to deliver the e-card within hours, but now business days has been passed, I didn't received any email about the e-cardMore importantly, I got CHARGED!!! The website keeps crashing and I cannot do anything to check the status of my order
I used Cardpool several times to purchase gift cards, and each time I had a good result In September, 2018, however, everything changed I purchased a gift card to Chilis When I tried to use it, I was told the number had never been activated It wasn't a valid card I have tried to contact Cardpool via email times, and calling them is a total waste of time Avoid this company at all costs They committed fraud and basically stole my money
I sent two gift cards on 12/29/and am still awaiting paymentCardpool says that a check will be issued within one day of receipt/verificationI have received emails stating that a check was in the mail on 1/12/with my correct mailing addressNow they say that perhaps the check was "misdirected"
I purchased a Loft electronic gift card on 5/16/for $286.40, order #*** When I went online to check the balance and use the card, I found that I was receiving an error stating the card number was invalidI contacted customer service where I was assisted by *** who explained the card was a merchandise credit card and could only be redeemed in storeI oped to receive a refund at this pointI never received a response back after numerous attempts to receive my refund
On 03/24/2018, I placed Order #*** at cardpool.com for five Nordstrom gift cards, I was charged a total of $On 03/25/2018, Cardpool sent me the gift cards via email, upon checking the balance of each gift card, I found that they're "Not Valid", none of the gift cards they sent to me workedI sent an email to *** but I'm aware that they will not reply to my email as I've another dispute with them for weeks and I never heard back from themContacting the Revdex.com seems to be the only way that makes this business respond to complaints
I ordered a Calire's gift card but when I tried to use it, I couldn'tI called *** and they told me they aren't taking their own gift cards and couldn't tell me when they wouldI want a refund and more importantly I have told Cardpool they need to pull this card since the company isn't taking them anymore (and probably filing bankruptcy based on their financials)I want a refund and I don't want other people to get screwed eitherOrder ***
Bought a $gift card from Cardpool to *** *** Used $of it The next time we tried to use it, *** *** said the balance on the card was attempts to contact Cardpool They never made it right
I brought gift cards from CardpoolI just tried to used my *** paper gift card and the manager said it is not a valid card and they would not take itThe *** *** *** *** *** *** pin *** for This was quite embarrassingI am requesting my backShould I be worried about using these other cards? Order # *** at 5:order placed June I have requested help at their email support and they have not responded
I made a sale in their website last January and received an email confirmation that says the check will be delivered in "3-days", but the never arrivedI just checked my mailbox again today and it's still not thereI have emailed them aready last February and still no answerThey have a crappy customer relations support, there is no other way to contact you and you dont answer to emailsOne of the Starbucks Card which I sold has already been depletedI checked the balance just now and saw that it was usedThey sold my Starbucks Card already and the payment that was supposed to be sent to me weeks ago is still not here with me
I ordered an Egift card from their siteIt says it takes a business day (hours) to reach your email, however allow for an additional hours due to the holidaysI ordered this last weekIt has been days and not a single thing has been sent to me I have contacted their website customer service and emailed them twice (about to email them a third time)I have posted on their *** page and complainedI have messaged their page on ***Not a single person at their company will get back to meIt is unbelievably frustratingI have no clue what is happening and they have no customer supportI want someone to get back to me and I need my order ASAPI should get a discount or refunded part of my money for waiting as long as I've had to wait
I sold them a chick fil a gift card and have not received any money or update on my accounti have tired multiple times to contact support but no responsedo not sell or buy anything from this company
This company is a total SCAMI tried to sell $gift card to this company in exchange for an amazon gift cardUsed their free shipping label and mail the gift card out on 8/1, after weeks "in review" status, I asked them if they received the gift card on 8/They said no but later in the evening the claimed they received it but the balance in the card is $and they cancelled the transactionI called the merchant to verify balance and was informed that the gift card was used on 8/and 8/in the stores that's located thousand miles from me and that the gift card is in store only gift card, means cardpool had the physical gift card when the fraudulent activities happenedNo refund and no attempt to make it rightI will NEVER do business with this company again
Company sold me a *** Gift Card that is registered to someone else's accountThis can allow the original seller to empty the card Company expects me to ship it back to them at my cost
I submitted a number of gift cards to Cardpool on 12/23/They state they process payment promptly upon receipt of the cardsAfter not receiving anything, I emailed them on 2/17/asking why my transaction showed as "Pending Review" nearly two months laterWhen I had received no response, I emailed again on 3/10/17, indicating their nonresponsiveness was unacceptable and that I would be contacting Revdex.comI have still not received any response from them, nor has my transaction progressed
On January 3rd this year, attempted to sell a pair of *** gift cards, and receive a pair of *** gift cards in exchangeOn January 9th, received this email in response, with the transaction being cancelled: "We recently received your gift card code transaction but our processing center encountered an issue while processing your cardsOur risk assessment team has determined that we aren't able to accept the transaction at this timeWe have cancelled the transaction and are returning ownership of the gift cards to youUnfortunately, we're not able to disclose any further specifics regarding this processWe apologize for any inconvenience to you." Then on January 17th, tried to submit cards again, but today, January 24th, received above notice again, and again offer was cancelledThis is the sole response I've gotten as to why my cards were declined: "These determinations are made in a black box by a risk assessment team in our firmOur processing center has no greater insigh
Proceed with caution I have had quite a few successful transactions with Cardpool (purchases) however on one occasion I received a card with no value Several attempts to contact the company were futile Absolutely NO RESPONSE! I was able to recoup the funds with my credit card company but that was time consuming and should not be necessary if there was any sort of customer service I warned my wife about what had happened and she told me the same thing happened to her, but that she did not follow through with her credit card company It is difficult to recommend when one bad card negates any savings you would have
I listed a gift card for sale on Cardpool*** on 3/10/order # ***They sent me emails stating the card sold and to ship the card to the person who bought itI did so but thought it was weird since it was an eGift cardSo I printed it off and mailed it to the buyerI then got an email stating they cancelled the transaction and I wouldn't be receiving payment cause the said they don't take eGift cardsIt doesn't say this anywhere on their siteNow I'm out the $and don't even know if the gift card is good because I already mailed the number awayI want my $returned and I want this scam reported
Arranged to exchange a restaurant gift card for an Amazon gift card on July 18, 2016, via their web site Sent my gift card to them via U.Smail on July using their own pre-paid address label and packing slip Company claims never to have received my gift card I researched this company after this happened and am finding many, many similar complaints How is it possible this company has an A+ rating???
Stay far, far away from this company I filed a complaint with the California Attorney General's office after reading various review web sites that show this company rarely follows through on what it promises
Cardpool onkine services offered me $for my $s gift cardOn 12/23/I was sent an email with my transaction number (***) and instructions to print out a free *** shipping label and mail my gift card to
e cardpool may be a scamIm disappointed and just want my money back
"Cardpool Processing Center (online sells)
** *** ***
*** ** ***"
On 1/2/2018, I mailed my gift card with $to the address listed above via *** mail and had to pay $for a stamp because *** did not accept the labelEstimated delivery was 1/5/ I have not heard anything from Cardpool and my account continues to say in reviewAfter reading reviews it sounds k
TOTAL SCAM! They Have you send them giftcards with their pre-paid shipping label (which they should supply something with tracking) AND STEAL the giftcards without paying for themI have no idea how this company is still in businessI have no idea how this company has a rating of A+ with 81% of the reviews negative
Mainly two different problemsThe website refuse to cancel my orderI placed an order on April 22, and realized that I double orderedTherefore, I submitted a cancellation request within hour after checkoutSince the website hasn't delivered the product, it is a CANCEL rather than RETURNThe customer service got back to me on April 23, saying that you cannot let me return the cardBut I don't need a return, I need a CANCELThe website charges me without delivery! The website promised to deliver the e-card within hours, but now business days has been passed, I didn't received any email about the e-cardMore importantly, I got CHARGED!!! The website keeps crashing and I cannot do anything to check the status of my order
I used Cardpool several times to purchase gift cards, and each time I had a good result In September, 2018, however, everything changed I purchased a gift card to Chilis When I tried to use it, I was told the number had never been activated It wasn't a valid card I have tried to contact Cardpool via email times, and calling them is a total waste of time Avoid this company at all costs They committed fraud and basically stole my money
I sent two gift cards on 12/29/and am still awaiting paymentCardpool says that a check will be issued within one day of receipt/verificationI have received emails stating that a check was in the mail on 1/12/with my correct mailing addressNow they say that perhaps the check was "misdirected"
I purchased a Loft electronic gift card on 5/16/for $286.40, order #*** When I went online to check the balance and use the card, I found that I was receiving an error stating the card number was invalidI contacted customer service where I was assisted by *** who explained the card was a merchandise credit card and could only be redeemed in storeI oped to receive a refund at this pointI never received a response back after numerous attempts to receive my refund
On 03/24/2018, I placed Order #*** at cardpool.com for five Nordstrom gift cards, I was charged a total of $On 03/25/2018, Cardpool sent me the gift cards via email, upon checking the balance of each gift card, I found that they're "Not Valid", none of the gift cards they sent to me workedI sent an email to *** but I'm aware that they will not reply to my email as I've another dispute with them for weeks and I never heard back from themContacting the Revdex.com seems to be the only way that makes this business respond to complaints
I ordered a Calire's gift card but when I tried to use it, I couldn'tI called *** and they told me they aren't taking their own gift cards and couldn't tell me when they wouldI want a refund and more importantly I have told Cardpool they need to pull this card since the company isn't taking them anymore (and probably filing bankruptcy based on their financials)I want a refund and I don't want other people to get screwed eitherOrder ***
Bought a $gift card from Cardpool to *** *** Used $of it The next time we tried to use it, *** *** said the balance on the card was attempts to contact Cardpool They never made it right