I want to say that as a first time online consumer Cardpoo*** was fast and easy to order fromI even had a little problem with my order and they helped me immediately and were very apologetic for any inconvenienceI recommend this business for any one the likes a good deal and lots of savings on everyday purchasesIt doesn't take but a few days to get your orderThanks Cardpoo***
Sold a gift card to the company for "instant paynent", have now waited days for payment to no availCustomer service takes days to respond if at all, responds with canned useless emailsSocial media is covered in people with the same issueCardpool is not providing the services they claim to be, and seem to be a scam
Absolutely horrible customer serviceThere is no phone number listed on the website, only an email addressWhen I tried to sell two gift cards on the site, I was never given an address to send them to or free shipping label that they promise to youI emailed customer service and finally received a response days laterThe response did not address my concern but asked for the PIN numbers listed on my cards so they could verify the balanceI responded within minutes with the PIN numbersI sent another email back asking the status of my transaction days later and again days after thatthat was days ago and still no responseSo here I am over weeks later and I have been unable to complete the transaction or even get any assistance from customer serviceI'm deeply disappointed
About two days ago I purchased $worth of gift cards to *** home improvementI still have not received them in my account and it says it’s marked pendingI have sent two emails and the company has not replied and I have tried calling and the numbers do not seem to work
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool*** based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant *** giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for *** may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $*** gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I purchased a $gift card for LL Bean during the last week of December and used the gift card soon after purchasing itOn January 23, LL Bean notified me that the gift card had already been used by a previous party and there was no balance on the cardThey requested I pay the $that was originally covered by the gift cardOn the same day, I emailed Cardpool (they don't have a customer service phone number) informing them of what I've been told and giving them my order number and purchase details for the purchase of the gift card from CardpoolI received an automated email saying they would respond within a few business days and not to respond to the email as that will kick the email back down to the end of the line for a responsedays later, on January 30, not having heard from Cardpool, I emailed their support address again in a separate email chain, but copied the same message from my first email and said I am still waiting to hear backIt is Feband I have not
I placed an order for gift cards on 12-11-The order was over $in gift cardsOne of the gift cards,for Kohl's, has no balance on itThe card was suppose to have $on itMy wife was trying to use it at a Mansfield, OH Kohl's on 12-30-2016, and the store employees said there is no balance on the cardManager at the store said it was used at a San Marcos, CA store on 12-14-I have sent emails to Cardpool over the last three weeks and have not received a responseThere email address is ***@cardpool.comThey supply no phone # for their company
A friend gave me a gift card to a restaurant chain that closed all locations in my area years ago I looked up ways to salvage some value from the card and came across Cardpool There were lots of negative reviews, so I was a little worried But what did I have to loose? The card was useless to me as it was I checked the balance of the card ($25) and entered the info in Cardpool's website, printed the label and mailed it off the them Within a week, I received $to Amazon.comHappy and painless experience
I purchased a gift card on 02/11/(an emailed card, order number ***) their website claims I would receive within hoursI was called by a representative the following day to verify my information, which she did and informed me it would now go to the processing departmentI still did not receive the cardThis company has no phone number for Customer Service so I emailed them asking where my gift card wasI received an automated response saying they will respond to the email within 1-business daysI checked the order status in my account with them the next day and the status had changed to shipped, but I didn't receive itI wrote another email (same automated response) letting them know I had not received it and asked if the could please resend it or check into the reason I did not receive itI am certain the email address they have for me is correct because I received the two immediate automated responses at my addressI still have not received this card & toda
I can not recommend CardpoolTheir customer service is terribleI purchased a card and never received itIt was sent without any tracking (supposedly) but it never arrived to meThis company has no phone number and ignores messagesThere are many Gift Card Sellers out there and do STAY AWAY from this one!
Don't bother with their kiosks They say they will text you a code in ten minutes I waited over an hour before I left the grocery store I was at Luckily I still have the card and there is still a balance on it, so they aren't a complete fraud Then again based on the reviews I see here at Revdex.com maybe they are Read more reviews before you use these guys at all, and don't bother with their kiosks if you need cash right away Go to a pawn shop Lol, I can actually recommend a pawn shop over these guys That's sad
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a *** gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
This company is a scam I sent them gift cards Cheese cake Factory worth US Red Robin worth US and Regal Cinema worth with the promise I would get cash not full value but cash and I have not got one check back, I tried calling their customer service but I just rings no voice mail no nothing and then I email them and get a bogus note stating they received out of the gift cards and my check will be mailed with in 3-business days! Now they emailed me and say that they have not received my Red Robin gift card yet when I mailed all together!! These people are ripping me off and I feel they should be exposed and never do business again! It's been almost a month and I have not received anything! I'm angry! I'm very upset! And want the word out that this company is a scam!
I ordered gift cards from Cardpool and paid with my *** ***My card had ample credit available and the pending $showed they were able to process the transactionOne day later I got an email indicating they were cancelling the order based on their "fraud department" with no additional explanationThis appears to be a common occurrence with Cardpool and a very poor business practice
Purchased a $*** gift card, but after several unsuccessful attempt to use it both in store and online, I am looking to get a refundI spoke with *** customer service and was told there is no way to use the electronic gift card, I need to have a physical gift cardTried emailing customer support with no luck besides an automated response
I sold a *** card to caRd pool and they never paid meI was guaranteed payment on next businews dayIt has been far longerMy order number is *** They have ignored every attempt at contact via their websiteThey have ignored multiple voice mail messagea
I purchased a gift card from Cardpool, I specifically purchased an "Instant" card which was supposed to be usable onlineIt turns out, they sold me someone's leftover store credit and Home depot does not allow store credit to be used onlineI asked for a refund as my who point was to order online and not have to drive to the store (based on the fact that this was an instant card and they even sent me instruction on how to use it online, which did not work)It's been over a week and they have not responded to my three emailes to their customer support address, I sent them screenshots of the error message on *** as well as their own instructions on how to use the card online
I sold a $Delta Airlines gift card to Card Pool on 2/6/In exchange, Card Pool offered a $Amazon Gift to be sent by email within business days of the transactionThe Amazon gift card never arrived in my email or junk foldersI did, however, receive other marketing emails from Card Pool and a confirmation email saying the order was processedOn 2/12/2018, I emailed their customer support team stating I did not receive the promised Amazon gift card and received an email response from *** on 2/14/saying that the Amazon was sent to my email, and I should check my junk accountHe said if it did not come through, he would gladly resend the paymentI thoroughly checked all folders of my email account and sent an email reply on 2/14/informing them that I did not receive the Amazon gift card and would like it re-sentI have not received another response since thenThey have a message on their emails that says if you try to follow up on your email request, you
I sold a $gift card to cardpool.com on 2/14/and another one of the same amount on 2/21/I was to receive a $check and a $check for these salesIt has been about months and I have not yet received any paymentI contacted customer support to resolve the issueAlthough they did respond by saying that I should have received the checks by now, they cancelled the old ones and issued new checks, but I have still not received any checksi tried to cancel the order but cardpool had already depleted the monetary value on the cardsso they have used the gift cards without providing any payment for the cards and they seem to be making no effort to resolve the issue other than saying they us USPS to mail the checks and they cannot track the package/checks
I want to say that as a first time online consumer Cardpoo*** was fast and easy to order fromI even had a little problem with my order and they helped me immediately and were very apologetic for any inconvenienceI recommend this business for any one the likes a good deal and lots of savings on everyday purchasesIt doesn't take but a few days to get your orderThanks Cardpoo***
Sold a gift card to the company for "instant paynent", have now waited days for payment to no availCustomer service takes days to respond if at all, responds with canned useless emailsSocial media is covered in people with the same issueCardpool is not providing the services they claim to be, and seem to be a scam
Absolutely horrible customer serviceThere is no phone number listed on the website, only an email addressWhen I tried to sell two gift cards on the site, I was never given an address to send them to or free shipping label that they promise to youI emailed customer service and finally received a response days laterThe response did not address my concern but asked for the PIN numbers listed on my cards so they could verify the balanceI responded within minutes with the PIN numbersI sent another email back asking the status of my transaction days later and again days after thatthat was days ago and still no responseSo here I am over weeks later and I have been unable to complete the transaction or even get any assistance from customer serviceI'm deeply disappointed
About two days ago I purchased $worth of gift cards to *** home improvementI still have not received them in my account and it says it’s marked pendingI have sent two emails and the company has not replied and I have tried calling and the numbers do not seem to work
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool*** based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant *** giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for *** may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $*** gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I purchased a $gift card for LL Bean during the last week of December and used the gift card soon after purchasing itOn January 23, LL Bean notified me that the gift card had already been used by a previous party and there was no balance on the cardThey requested I pay the $that was originally covered by the gift cardOn the same day, I emailed Cardpool (they don't have a customer service phone number) informing them of what I've been told and giving them my order number and purchase details for the purchase of the gift card from CardpoolI received an automated email saying they would respond within a few business days and not to respond to the email as that will kick the email back down to the end of the line for a responsedays later, on January 30, not having heard from Cardpool, I emailed their support address again in a separate email chain, but copied the same message from my first email and said I am still waiting to hear backIt is Feband I have not
I placed an order for gift cards on 12-11-The order was over $in gift cardsOne of the gift cards,for Kohl's, has no balance on itThe card was suppose to have $on itMy wife was trying to use it at a Mansfield, OH Kohl's on 12-30-2016, and the store employees said there is no balance on the cardManager at the store said it was used at a San Marcos, CA store on 12-14-I have sent emails to Cardpool over the last three weeks and have not received a responseThere email address is ***@cardpool.comThey supply no phone # for their company
A friend gave me a gift card to a restaurant chain that closed all locations in my area years ago I looked up ways to salvage some value from the card and came across Cardpool There were lots of negative reviews, so I was a little worried But what did I have to loose? The card was useless to me as it was I checked the balance of the card ($25) and entered the info in Cardpool's website, printed the label and mailed it off the them Within a week, I received $to Amazon.comHappy and painless experience
I purchased a gift card on 02/11/(an emailed card, order number ***) their website claims I would receive within hoursI was called by a representative the following day to verify my information, which she did and informed me it would now go to the processing departmentI still did not receive the cardThis company has no phone number for Customer Service so I emailed them asking where my gift card wasI received an automated response saying they will respond to the email within 1-business daysI checked the order status in my account with them the next day and the status had changed to shipped, but I didn't receive itI wrote another email (same automated response) letting them know I had not received it and asked if the could please resend it or check into the reason I did not receive itI am certain the email address they have for me is correct because I received the two immediate automated responses at my addressI still have not received this card & toda
I can not recommend CardpoolTheir customer service is terribleI purchased a card and never received itIt was sent without any tracking (supposedly) but it never arrived to meThis company has no phone number and ignores messagesThere are many Gift Card Sellers out there and do STAY AWAY from this one!
Don't bother with their kiosks They say they will text you a code in ten minutes I waited over an hour before I left the grocery store I was at Luckily I still have the card and there is still a balance on it, so they aren't a complete fraud Then again based on the reviews I see here at Revdex.com maybe they are Read more reviews before you use these guys at all, and don't bother with their kiosks if you need cash right away Go to a pawn shop Lol, I can actually recommend a pawn shop over these guys That's sad
This company has zero customer support and little regard for the satisfaction of their customers
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a *** gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
This company is a scam I sent them gift cards Cheese cake Factory worth US Red Robin worth US and Regal Cinema worth with the promise I would get cash not full value but cash and I have not got one check back, I tried calling their customer service but I just rings no voice mail no nothing and then I email them and get a bogus note stating they received out of the gift cards and my check will be mailed with in 3-business days! Now they emailed me and say that they have not received my Red Robin gift card yet when I mailed all together!! These people are ripping me off and I feel they should be exposed and never do business again! It's been almost a month and I have not received anything! I'm angry! I'm very upset! And want the word out that this company is a scam!
I ordered gift cards from Cardpool and paid with my *** ***My card had ample credit available and the pending $showed they were able to process the transactionOne day later I got an email indicating they were cancelling the order based on their "fraud department" with no additional explanationThis appears to be a common occurrence with Cardpool and a very poor business practice
Purchased a $*** gift card, but after several unsuccessful attempt to use it both in store and online, I am looking to get a refundI spoke with *** customer service and was told there is no way to use the electronic gift card, I need to have a physical gift cardTried emailing customer support with no luck besides an automated response
I sold a *** card to caRd pool and they never paid meI was guaranteed payment on next businews dayIt has been far longerMy order number is *** They have ignored every attempt at contact via their websiteThey have ignored multiple voice mail messagea
I purchased a gift card from Cardpool, I specifically purchased an "Instant" card which was supposed to be usable onlineIt turns out, they sold me someone's leftover store credit and Home depot does not allow store credit to be used onlineI asked for a refund as my who point was to order online and not have to drive to the store (based on the fact that this was an instant card and they even sent me instruction on how to use it online, which did not work)It's been over a week and they have not responded to my three emailes to their customer support address, I sent them screenshots of the error message on *** as well as their own instructions on how to use the card online
I sold a $Delta Airlines gift card to Card Pool on 2/6/In exchange, Card Pool offered a $Amazon Gift to be sent by email within business days of the transactionThe Amazon gift card never arrived in my email or junk foldersI did, however, receive other marketing emails from Card Pool and a confirmation email saying the order was processedOn 2/12/2018, I emailed their customer support team stating I did not receive the promised Amazon gift card and received an email response from *** on 2/14/saying that the Amazon was sent to my email, and I should check my junk accountHe said if it did not come through, he would gladly resend the paymentI thoroughly checked all folders of my email account and sent an email reply on 2/14/informing them that I did not receive the Amazon gift card and would like it re-sentI have not received another response since thenThey have a message on their emails that says if you try to follow up on your email request, you
I sold a $gift card to cardpool.com on 2/14/and another one of the same amount on 2/21/I was to receive a $check and a $check for these salesIt has been about months and I have not yet received any paymentI contacted customer support to resolve the issueAlthough they did respond by saying that I should have received the checks by now, they cancelled the old ones and issued new checks, but I have still not received any checksi tried to cancel the order but cardpool had already depleted the monetary value on the cardsso they have used the gift cards without providing any payment for the cards and they seem to be making no effort to resolve the issue other than saying they us USPS to mail the checks and they cannot track the package/checks