I sold cardpool a home depot gift card through their online service and it required me to mail in the physical cardI used the mailing label provided by the company to mail the card on 7/directly from the post office to ensure it would get delivered quicklyI was to receive $As of today I still have not received the check and the company claims they can not track the postage they providedThey claim they have not received the card and it has been almost monthNow I am out a $home depot gift card and the company is blaming me and the post office
On 12/27, I agreed to digital transfer the remaining credit on a *** merchandise credit to the company for a percentage returned as an *** e-gift cardThe responding emailing confirming the transaction stated I would receive the card within business day as an emailI did not receive the follow up email with the gift card, and contacted the company's customer service email three times sinceThey have never responded to my emailsI would call the company, but they do not have a public phone number
I am looking to resolve an issue with being able to login to my carpool *** appIt states “for security reasons, you may only use three devices in your account.” And to log in with a previous device and remove one of them as a remembered deviceMy problem is the phone I have now and possibly one more is the only one I’ve used to access the appI have contacted Cardpool support time since 2/7/and no response other than the automated message stating "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business days.” So I have been unable to access gift cards I have purchased and just want it fixed
I ordered four gift cards (order number ***) on November 26, as Christmas gifts (mind you paper gift cards at that)As of today (May 7, 2018), two have been confirmed invalid when the recipients either tried to use or called to inquire about balanceI'm in the process of checking on the other twoI contacted cardpool through their support email to inquire about the cardsI was instructed that the cards had been used and that I'd needed to contact customer service for further investigationI inquired as to how I could contact customer service and never received a reply backI wanted to find out where the cards had been used as I know (location wise) where they should have been utilizedSince I didn't get a reply through email, I started researching how to contact customer serviceThe only number I found I called and left a messageIt was called ***Since leaving a message, I haven't received a return callAll I want is to verify where the card was utilized beca
Just sold an Apple (not iTunes) gift card for 90% of its value without any problemsI was reluctant to do business with Cardpool due to the negative online reviews, so I reached out to customer service via email first; when they responded to my request within two business days, I felt somewhat relievedEntire process from submitting gift card info online (12/1), to phone verification (12/5), to receipt of check (12/11) took just over ten days (may have been less, as I was out of town and unable to check mail until 12/11; the check was postmarked 12/6)This was a very easy process and surprisingly pleasant experience, so wanted to take the time and leave a positive review in case anyone else is on the fence, as I wasI would do business with Cardpool again without hesitation
Bought a Gift Card (Duncan Donuts) from CARDPOOL.com Paid $for $GCand tried to use ..no money on cardNo phone number to contact companysent emailno reply
I was told I would recieve my payment for the gift card I sold through check within 3-buisness daysI have not recieved payment and its been more than I also emailed customer service and havent gotten a reply and I gave it a dayI would like my gift card back without being charged for using itI would also lile to delete my account so they do not have my information
Under transaction# ***, I sent two gift cards to the company (*** *** $and *** *** $50)On July 13, I was mailed a check in the amount of $and deposited it into my bankA couple days later, the check amount was taken out of my bank as a Return Item ChargebackI called my bank and they told me it was because the check had bounced and now I am being charged a $fee for a Returned Item Chargeback FeeI sent an email via their website on July and received a response on July asking for the check number so the matter could be looked intoI immediately replied with check# ***I have heard nothing since, and located the Revdex.com website where I received the company's phone numberAll it does is go straight to a voicemail machineI have left about five voicemails and have heard nothing in returnThis has gone on long enough and is completely inappropriate and rude to not respond to my issueIt has now been two months since I sent my c
I was attempting to sell gift cards to Cradpool and they advised that they would need my debit card infoI didn't feel right but in order to complete the transaction I entered and not they are wanting me to send the gift cards to their officesI no longer feel safe with this and want the transaction canceled and my account deletedThey advised before doing this an email for amazon giftcard on what they offered for my gift card would be sent instantly and that is all a lie
I placed an order SIX TIMES for an item that was shown available - each time order was cancelled 2-days later with answer "inventory issue" when the item continued to be advertisedI want to know why a business continues to advertise availability of an item, takes a credit card, then says "sorry" days later and CONTINUES to advertise the productI asked via customer service for an answer as to why I continue to see the item advertised, purchase it, and then have the order cancelled - no answerSpecifically *** *** cardsThe merchant can use my email address to see all the cancelled orders
Sold Cardpool my giftcardThey received card and on 1/13/said they issued paymentThey claim they have day turnaround for issueing paymentsNever received payment and now do not respond to my emails
I sold the company a $bass pro shop gift card for a $*** card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
On 12/I sold a *** e-gift card to cardpool.*** *** system accepted my gift card information and proceeded exactly like the other transaction I had done with a *** gift cardThe sale method was listed as "direct" as it was with the *** gift cardThere was no indication that they could not accept a e-gift card from ***, and the system did in fact accept the gift card as enteredAfter I completed the entire transaction again with no indication that there was any problem I receive an automated email telling me I need to send the physical gift cardI immediately tried to cancel the transaction but there is no way to cancel it on the websiteI then sent an email to them explaining that it is an e-gift card and I do not have a physical gift card to send!!! DAYS !!! later I receive the following response ----- Hello, Thank you for contacting ***! We do apologize for the long wait to receive a responsePlease know that your email is very important to usWe a
On or about 12/17/2017, I went to URL *** to sell a *** *** eGift valued at $Received below reply: ----------------------------- From: Cardpool *** Date: Sun, Dec 17, at 12:PM Subject: Cardpool Transaction Confirmation (Transaction #***) To: *** ** ***, Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll send you a check within business day of verifying your gift cards and email you to let you know when we doPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards: *** *** Electronic Gift Card ($500.00)After verifying your gift cards, we'll mail a check to: *** * *** *** *** *** *** *** ** *** If you have any questions, please do not hesitate to contact us at ***Thanks and have a great day! The Cardpool Team ***
I sold this company a gift cardThey provided postage and an address to send the cardThe scam is that they steal the card, say they never got it and don’t pay you and keep the gift card you send
I ordered two gift cards from Cardpool on February 11thMy total cost for my order was $and I would be receiving $worth of gift cards to *** ***I was told that I would receive another email when my gift cards have shippedI received the shipping email on February 13th saying that my cards have shipped and could take anywhere from 3-business daysThere was no tracking information attached to the shipping email and I patiently waited for business days due to the long distance of travelI contacted Cardpool Support very frustrated that my gift cards hadn't arrived yetI sent my first email to their support on February 20th, and was not responded to till February 27thThere support email was less then satisfactory, basically stating that they shipped the gift cards on the 13th, and sometimes it takes weeks for the gift cards to come through the mailThere was still no tracking on the support emailI responded right away on the 27th saying that this was not g
I purchased a dollar gift gard from Cardpool online and when I went to the restaurant to redeem it I only had dollars on the gift cardI didn’t get what I paid for
I've used cardpool in the past (a long time ago, probably over a year) and didn't have any problems then
Something has changed though, I sold a gift card electronically in exchange for the Amazon eGift - cardpool states it will be delivered within business dayGoing on a week and it's still "pending review"
They haven't responded to my emails or facebook messages, avoid this company and use a different one
I have asked cardpool to send my check to my home which is different than my billing address and they have not responded and it has been a week, but they still took my *** card amount and will charge my credit or debit card if I use my *** cardI have not been given compensation for my exchange and have not heard from them in a week
I sold cardpool a home depot gift card through their online service and it required me to mail in the physical cardI used the mailing label provided by the company to mail the card on 7/directly from the post office to ensure it would get delivered quicklyI was to receive $As of today I still have not received the check and the company claims they can not track the postage they providedThey claim they have not received the card and it has been almost monthNow I am out a $home depot gift card and the company is blaming me and the post office
On 12/27, I agreed to digital transfer the remaining credit on a *** merchandise credit to the company for a percentage returned as an *** e-gift cardThe responding emailing confirming the transaction stated I would receive the card within business day as an emailI did not receive the follow up email with the gift card, and contacted the company's customer service email three times sinceThey have never responded to my emailsI would call the company, but they do not have a public phone number
I am looking to resolve an issue with being able to login to my carpool *** appIt states “for security reasons, you may only use three devices in your account.” And to log in with a previous device and remove one of them as a remembered deviceMy problem is the phone I have now and possibly one more is the only one I’ve used to access the appI have contacted Cardpool support time since 2/7/and no response other than the automated message stating "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business days.” So I have been unable to access gift cards I have purchased and just want it fixed
I ordered four gift cards (order number ***) on November 26, as Christmas gifts (mind you paper gift cards at that)As of today (May 7, 2018), two have been confirmed invalid when the recipients either tried to use or called to inquire about balanceI'm in the process of checking on the other twoI contacted cardpool through their support email to inquire about the cardsI was instructed that the cards had been used and that I'd needed to contact customer service for further investigationI inquired as to how I could contact customer service and never received a reply backI wanted to find out where the cards had been used as I know (location wise) where they should have been utilizedSince I didn't get a reply through email, I started researching how to contact customer serviceThe only number I found I called and left a messageIt was called ***Since leaving a message, I haven't received a return callAll I want is to verify where the card was utilized beca
Just sold an Apple (not iTunes) gift card for 90% of its value without any problemsI was reluctant to do business with Cardpool due to the negative online reviews, so I reached out to customer service via email first; when they responded to my request within two business days, I felt somewhat relievedEntire process from submitting gift card info online (12/1), to phone verification (12/5), to receipt of check (12/11) took just over ten days (may have been less, as I was out of town and unable to check mail until 12/11; the check was postmarked 12/6)This was a very easy process and surprisingly pleasant experience, so wanted to take the time and leave a positive review in case anyone else is on the fence, as I wasI would do business with Cardpool again without hesitation
you are crooksyou sell gift cards and they are the wrong amountdont buy gift cards from cardpoolthey are dishonest
Bought a Gift Card (Duncan Donuts) from CARDPOOL.com Paid $for $GCand tried to use ..no money on cardNo phone number to contact companysent emailno reply
I was told I would recieve my payment for the gift card I sold through check within 3-buisness daysI have not recieved payment and its been more than I also emailed customer service and havent gotten a reply and I gave it a dayI would like my gift card back without being charged for using itI would also lile to delete my account so they do not have my information
Under transaction# ***, I sent two gift cards to the company (*** *** $and *** *** $50)On July 13, I was mailed a check in the amount of $and deposited it into my bankA couple days later, the check amount was taken out of my bank as a Return Item ChargebackI called my bank and they told me it was because the check had bounced and now I am being charged a $fee for a Returned Item Chargeback FeeI sent an email via their website on July and received a response on July asking for the check number so the matter could be looked intoI immediately replied with check# ***I have heard nothing since, and located the Revdex.com website where I received the company's phone numberAll it does is go straight to a voicemail machineI have left about five voicemails and have heard nothing in returnThis has gone on long enough and is completely inappropriate and rude to not respond to my issueIt has now been two months since I sent my c
I was attempting to sell gift cards to Cradpool and they advised that they would need my debit card infoI didn't feel right but in order to complete the transaction I entered and not they are wanting me to send the gift cards to their officesI no longer feel safe with this and want the transaction canceled and my account deletedThey advised before doing this an email for amazon giftcard on what they offered for my gift card would be sent instantly and that is all a lie
I placed an order SIX TIMES for an item that was shown available - each time order was cancelled 2-days later with answer "inventory issue" when the item continued to be advertisedI want to know why a business continues to advertise availability of an item, takes a credit card, then says "sorry" days later and CONTINUES to advertise the productI asked via customer service for an answer as to why I continue to see the item advertised, purchase it, and then have the order cancelled - no answerSpecifically *** *** cardsThe merchant can use my email address to see all the cancelled orders
Sold Cardpool my giftcardThey received card and on 1/13/said they issued paymentThey claim they have day turnaround for issueing paymentsNever received payment and now do not respond to my emails
I sold the company a $bass pro shop gift card for a $*** card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
On 12/I sold a *** e-gift card to cardpool.*** *** system accepted my gift card information and proceeded exactly like the other transaction I had done with a *** gift cardThe sale method was listed as "direct" as it was with the *** gift cardThere was no indication that they could not accept a e-gift card from ***, and the system did in fact accept the gift card as enteredAfter I completed the entire transaction again with no indication that there was any problem I receive an automated email telling me I need to send the physical gift cardI immediately tried to cancel the transaction but there is no way to cancel it on the websiteI then sent an email to them explaining that it is an e-gift card and I do not have a physical gift card to send!!! DAYS !!! later I receive the following response ----- Hello, Thank you for contacting ***! We do apologize for the long wait to receive a responsePlease know that your email is very important to usWe a
On or about 12/17/2017, I went to URL *** to sell a *** *** eGift valued at $Received below reply: ----------------------------- From: Cardpool *** Date: Sun, Dec 17, at 12:PM Subject: Cardpool Transaction Confirmation (Transaction #***) To: *** ** ***, Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll send you a check within business day of verifying your gift cards and email you to let you know when we doPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards: *** *** Electronic Gift Card ($500.00)After verifying your gift cards, we'll mail a check to: *** * *** *** *** *** *** *** ** *** If you have any questions, please do not hesitate to contact us at ***Thanks and have a great day! The Cardpool Team ***
I sold this company a gift cardThey provided postage and an address to send the cardThe scam is that they steal the card, say they never got it and don’t pay you and keep the gift card you send
I ordered two gift cards from Cardpool on February 11thMy total cost for my order was $and I would be receiving $worth of gift cards to *** ***I was told that I would receive another email when my gift cards have shippedI received the shipping email on February 13th saying that my cards have shipped and could take anywhere from 3-business daysThere was no tracking information attached to the shipping email and I patiently waited for business days due to the long distance of travelI contacted Cardpool Support very frustrated that my gift cards hadn't arrived yetI sent my first email to their support on February 20th, and was not responded to till February 27thThere support email was less then satisfactory, basically stating that they shipped the gift cards on the 13th, and sometimes it takes weeks for the gift cards to come through the mailThere was still no tracking on the support emailI responded right away on the 27th saying that this was not g
I purchased a dollar gift gard from Cardpool online and when I went to the restaurant to redeem it I only had dollars on the gift cardI didn’t get what I paid for
I've used cardpool in the past (a long time ago, probably over a year) and didn't have any problems then
Something has changed though, I sold a gift card electronically in exchange for the Amazon eGift - cardpool states it will be delivered within business dayGoing on a week and it's still "pending review"
They haven't responded to my emails or facebook messages, avoid this company and use a different one
I have asked cardpool to send my check to my home which is different than my billing address and they have not responded and it has been a week, but they still took my *** card amount and will charge my credit or debit card if I use my *** cardI have not been given compensation for my exchange and have not heard from them in a week