I bought a $electronic gift card Cardpool to TGIF FridaysWhen I went to use the gift card , it had a zero balanceThis happened in the beginning of February I have emailed Cardpool five times and two phone calls to help with this issueAs of today March 8, Cardpool has not responded to any of my requests
I ordered discounted gift cards from *** for *** *** ***I order to get the amount I ordered I needed to order transactionsI didn’t realize they would come in the form of electronic gift cards ranging in$to $They cards were all delivered to the electronic wallet in the app as expectedHowever, out of cards have $for the balanceThere was also a delay in the cards coming through so I called my credit card company to see if the charges went through and they hadn’t so I ordered more and then the other orders went through laterSo instead of getting about $80” in gift cards I am now getting $for charges on my credit card totaling $But of thaose cards a total of $is missing on a total of nine cardsI emailed and they said reply with confirmation number or email addresses which I did on June These were irk galley ordered June and I had emailed thenI have received no response since and have emailed multiple timesI also call
I mailed in two *** *** gift cards in exchange for an *** eGiftCard on 12/26/My question directed to customer service has gone ignoredI have nothing, so this company does steal from you as shown in other reviewsWhat a scam, so disappointed, big waste of time and energyDon't EVER use Cardpool
I bought a giftcard that was on specialMy order was canceled by the vendor (with no notification to me) but my debit card was billedI have contacted customer service via email, and it's been a month and have not received a reply or my money backThey only have an email for customer service, so that's the only method I have been able to use to try to get my refund
Purchased a gift card in the amount of $dls for $dls on sept 2, and it was supposed to be delivered via emailThey sent me an email but the link to download was faulty and I was not able to print itI contacted their customer service to let them know that there was a problem, and I no longer wanted the gift card and would like to get a refundThey sent me an email stating that they don't refund such transactionsI attempted to download the card again so I can use it and I was able to print it this time but since I had lost my trust on this company before I attempted to use it, I checked the balance with the info they provided and it had a balance of $dls I sent them an email addressing the issue and left a voicemail on Saturday 9, and they still have not contacted me, they show no interest to resolve issues and they don't have a phone line to speak to anyone it's all done via email
I bought a $electronic gift card Cardpool to TGIF FridaysWhen I went to use the gift card , it had a zero balanceThis happened in the beginning of February I have emailed Cardpool five times and two phone calls to help with this issueAs of today March 8, Cardpool has not responded to any of my requests
I ordered discounted gift cards from *** for *** *** ***I order to get the amount I ordered I needed to order transactionsI didn’t realize they would come in the form of electronic gift cards ranging in$to $They cards were all delivered to the electronic wallet in the app as expectedHowever, out of cards have $for the balanceThere was also a delay in the cards coming through so I called my credit card company to see if the charges went through and they hadn’t so I ordered more and then the other orders went through laterSo instead of getting about $80” in gift cards I am now getting $for charges on my credit card totaling $But of thaose cards a total of $is missing on a total of nine cardsI emailed and they said reply with confirmation number or email addresses which I did on June These were irk galley ordered June and I had emailed thenI have received no response since and have emailed multiple timesI also call
I mailed in two *** *** gift cards in exchange for an *** eGiftCard on 12/26/My question directed to customer service has gone ignoredI have nothing, so this company does steal from you as shown in other reviewsWhat a scam, so disappointed, big waste of time and energyDon't EVER use Cardpool
I bought a giftcard that was on specialMy order was canceled by the vendor (with no notification to me) but my debit card was billedI have contacted customer service via email, and it's been a month and have not received a reply or my money backThey only have an email for customer service, so that's the only method I have been able to use to try to get my refund
Purchased a gift card in the amount of $dls for $dls on sept 2, and it was supposed to be delivered via emailThey sent me an email but the link to download was faulty and I was not able to print itI contacted their customer service to let them know that there was a problem, and I no longer wanted the gift card and would like to get a refundThey sent me an email stating that they don't refund such transactionsI attempted to download the card again so I can use it and I was able to print it this time but since I had lost my trust on this company before I attempted to use it, I checked the balance with the info they provided and it had a balance of $dls I sent them an email addressing the issue and left a voicemail on Saturday 9, and they still have not contacted me, they show no interest to resolve issues and they don't have a phone line to speak to anyone it's all done via email