I had sold a $Best Buy giftcard on their website on Dec Subsequently I had received a email the same day stating that a check for $(which is the price they valued my Best Buy gift card at) has been mailed to meI have not yet received my check (which is beyond their 3-business days timeline) and they are not responing to my enquires regarding the same as well
Like many other reviewers, I "sold" gift cards for *** cards digitallyIt has been weeks, and the cards are still "in review"I have emailed several times and get no response, and there is no other way to contact themI would never do business with them againI still need to try to either recover the value of the cards or get paid for them
I sent in $in Shell Gas Giftcards that I PURCHASED from my CreditCard RewardsThey offered me $I printed out their USPS First Class mail label made copies of my receipts, had my lawyer motorize and verify the amounts, attached the USPS Label to the envelope and physically handed it to my USPS driverThis was on October 13th - I've emailed back and forth and they state this has not been receivedIts been weeks, it doesn't take weeks to be receivedI have since then sent emails and no longer get replies and there is no available working number to callThey have until the end of the week before I contact my lawyer to move forward
I ordered gift cards on the 8thI received an email immediately thanking me for my order, and the following: "We'll typically email you with your electronic or mobile gift cards within business days" I found this ridiculous as I buy from other gift card sites and always receive my gift card #s in a minute or lessI then wait through the weekend, nothing, then receive an email on the 13th thanking me for my purchase and a referral offerThinking I must have missed something, I sign in to the site to see that the order status iscancelled! It would have been great to know that sooner so I could have purchased from a REAL gift card site! No explanation, nothing! I suggest to anyone who expects a level of customer service to pass on this company!
I sold two gift cards (one physical and one electronic) to Cardpool on 3/9/I was told by Cardpool I would receive $for the gift cardsTwo days later I mailed the physical gift card to the company for payment (their site stated the egift card did not need to be mailed)Their site reports that they will pay for the cards within three days of receiving the gift card(s)However, it has been nearly two weeks and still my account appears only as "in review." I have tried to email them and call them multiple times with no responseThis is very poor business practice and if I do not hear from them or receive my payment I will never conduct business with them again and will warn everyone I know that they are a fraudulent company
I recently traded in $worth of gift cards (*** *** ***, *** *** *** *** gift cards, *** *** *** gift card and one ** *** gift card) in exchange for an *** *-gift card on 8/16/The website and the confirmation email that I received said I should receive my payment within hoursTwo days went by before I submitted an email complaint to their supportI never received a responseI put my credit card information as requiredThis company has basically stolen my moneyI have looked everywhere for the Cardpool company's phone number; only to be greeted by another computer telling me to be patientDo not do business with this companyI want my money immediately in the form that I had originally requested (An *** * gift card for $emailed to me promptly)
Cardpool has listed on their site several gift cards for *** I attempted to place an order for one of their listed items,a card with $value for $After receiving confirmation of the order approximately hours later I received communication the order was canceled due to inventoryA few days later I received an email that *** gift cards were in stock so I placed an order againI received the same cancellation email againThis occurred two other times with the same productAs I sit here and type this,despite multiple order cancellations, the site still shows inventory of the gift cardsThe site now has my login, credit card information and personal information for a product it never intended or had the ability to sell meI request fulfillment of the order that was promised three times
It has a non existent customer careI am still waiting fro my gift card after more than daysI am planning to dispute it with my credit card company and not take the gift cardThe service is not instantaneousCheck out their ** page for more horror stories
The company purchased a gift card from me for $They sent me an e-mail confirming this, and then the next day sent me an e-mail saying that I would be receiving $They then sent me a check for $They have ignored multiple e-mail requests over the last month for support
This company received a brand new, never used gift card and are claiming there are less than reported funds on itSo, they're not sending me the agreed upon *** gift card via email"Your transaction number is #*** We'll email you a brand new ***.com Gift Card within business day of receiving your gift cards." Instead they've used partial funds on the card and canceled the order leaving me with nothing at all
On 12/28/I sold this company an unwanted gift card to *** *** for $in return they were supposed to send an *** gift card to my email in the amount of $They have failed to do soI have tried to email them several times and all I get is an automated email saying they will respond in 1-business dayswhich they have not when I made the agreement with carpool they said that when they received the gift card with in one business day they would issue *** gift cardIt is now 01/11/and they sent an email saying they have not received the gift cardThis companying is FraudulentI have never had an issue with my mail ever and am filing a complaint with the USPS saying this company still has not received there mail*** has also taking my credit card info for incase there is fraudThe only one who is fraudulent is cardpoolAfter reading the complaints from others this is an on going situationSince they are committing fraud and they are using the
Submitted cards to sell, received confirmation via emailAfter check didn't arrive and a mail in card was returned with "unable to process" (which is wrong, there was nothing wrong with the card), went into my account to find out they had cancelled all salesI checked my cards, no problemsChecked my email, no notification they were cancelling the transactionNo idea whyBut they have no problem sending me emails regularly about the cards they have to sell to me
I've read many negative reviews of selling gift cards to Cardpool.com however I wanted to make sure a positive one was left because I had the best experience selling two *** gift cardsOn Friday I put my two codes in on their websiteTuesday when I got home from work the check was in my mailbox! I was surprised and the speediness and ease of the transactionI would 100% use the service again!
I purchased multiple gift cards through Cardpool, which included *** ($100), *** ($250) and * *** ($70)I had a remaining balance of $and a $gift card left for *** after useI attempted to use the remaining gift cards during another transaction and was told there was no balance leftI purchased $worth of *** gift cards and $worth of * *** gift cards with no balanceI have attempted to reach the company multiple times by email and phone without any successCompletely disappointedWOULD NOT RECOMMEND
I sold my BestBuy gift card of $to Cardpool in exchange of a cash payment of $through checkThe sale happened on 08/26/They state that they wait for a maximum of calendar days before releasing the paymentBut it has been more than days now, and they are still holding the paymentI've tried to contact them several times but every time I hear excuses of some technical challenges at their end, with no clear explanation or etaToday (09/19/2017), I received another interesting email which says "We've received your gift code, but the merchant reported a different card value than what you'd enteredThe Best Buy gift card has a value of $45.00, not $200.00"So basically they're saying they today only received my bestbuy gift card code whereas they had already verified and even sold my gift card on their website more than days back! Just amazingEither Cardpool has some very interesting things going on with their system or they are flat out trying to steal my m
On 12/26/I sold gift cards to this businessThey took the information for my *** giftcard online, and sent me a shipping label to send in the other twoOn 12/27/I mailed my other cards to ** *** *** *** ** ***My account online with CardPool still says “in review.” I’ve taken it up with the post office to see if my envelope went missing as I was not provided with a tracking numberThat was no helpI contacted CardPool many times to see if my envelope had at least been received, and they will not respondI have used their customer support email, *** and ***On *** they saw my response, but did not engageI would like them to at least release the *** giftcard back to me, as I still physically have the cardIf the other two were lost in the mail, then that is no ones faultBut not responding for the amount of time I’ve waited for confirmation is ridiculousIf I chose to use the *** giftcard, CardPool will consider me as selling a f
I wish I looked at reviews before using CardPool.comI have submitted a gift card to trade for ***com gift cardI received the email with a link the next day to claim my amazon card but the link was Dead and send an email to support which within a few hours got a response of
"It looks like our *** payment system may have been experiencing a brief technical errorWe have asked a member of our payment processing team to look into this issue, and ensure that you receive your *** payment as soon as possible."
So Days so far past and yet to get another email from them as a follow up
Hi,,, I hope you are well and thank you for helping meI have been stolen from by this companyI listed gift cards on there website after making an accountThey were sold to cardpool and I have never received payment They are *** gift cards all at a valueThey have my banking information, required when you open an account, and all the cards have been used with no paymentThere is no phone number to reach them , just a chat with a robot that answers no questions, a complete scam companyI also tried to redeem a wawa card at a kiosk at the giant eagle in *** and was told the card is not taken after swiping the magnetic strip on there machine and now there is a balance.HorrificThank you very much *** ***
I sold three gift cards (totaling $100) online through Cardpool through three separate transactions and received confirmation emails for each on the morning of 12/25/16, for a total of $In the confirmation emails, they said I would be emailed an *** gift card within ONE business dayI assumed that they would not be in the office on the 26th due to the holiday, so I waited until the end of the day on the 27th and still hadn't received paymentI sent customer service an email (they do not have a phone number listed on the website) and received an automatic reply that they were out of the office until the 28th and they would respond to my email once they returned to business hoursBy noon of the 29th, I still had not received payment, so I contacted the company via *** private messageI received no response except an auto-generated one directing me to send them a private message or emailI attempted to call their several of their other phone numbers (bulk sales,
Do not use this company I bought e-gift cards to Staples that they said I can use at any locations, and it did not say anywhere that these gift cards were not good for online use When they were delivered, it said I cannot use it for online store And these are e-gift cards! I could have bought e-gift cards from other gift card sellers like raise, that I could have used online
Cardpool does not have any phone number customers can call They only have email address So I sent email two days in a row to ask them for a refund They are simply ignoring my email
I will never ever buy gift cards from them again
I had sold a $Best Buy giftcard on their website on Dec Subsequently I had received a email the same day stating that a check for $(which is the price they valued my Best Buy gift card at) has been mailed to meI have not yet received my check (which is beyond their 3-business days timeline) and they are not responing to my enquires regarding the same as well
Like many other reviewers, I "sold" gift cards for *** cards digitallyIt has been weeks, and the cards are still "in review"I have emailed several times and get no response, and there is no other way to contact themI would never do business with them againI still need to try to either recover the value of the cards or get paid for them
I sent in $in Shell Gas Giftcards that I PURCHASED from my CreditCard RewardsThey offered me $I printed out their USPS First Class mail label made copies of my receipts, had my lawyer motorize and verify the amounts, attached the USPS Label to the envelope and physically handed it to my USPS driverThis was on October 13th - I've emailed back and forth and they state this has not been receivedIts been weeks, it doesn't take weeks to be receivedI have since then sent emails and no longer get replies and there is no available working number to callThey have until the end of the week before I contact my lawyer to move forward
I ordered gift cards on the 8thI received an email immediately thanking me for my order, and the following: "We'll typically email you with your electronic or mobile gift cards within business days" I found this ridiculous as I buy from other gift card sites and always receive my gift card #s in a minute or lessI then wait through the weekend, nothing, then receive an email on the 13th thanking me for my purchase and a referral offerThinking I must have missed something, I sign in to the site to see that the order status iscancelled! It would have been great to know that sooner so I could have purchased from a REAL gift card site! No explanation, nothing! I suggest to anyone who expects a level of customer service to pass on this company!
I sold two gift cards (one physical and one electronic) to Cardpool on 3/9/I was told by Cardpool I would receive $for the gift cardsTwo days later I mailed the physical gift card to the company for payment (their site stated the egift card did not need to be mailed)Their site reports that they will pay for the cards within three days of receiving the gift card(s)However, it has been nearly two weeks and still my account appears only as "in review." I have tried to email them and call them multiple times with no responseThis is very poor business practice and if I do not hear from them or receive my payment I will never conduct business with them again and will warn everyone I know that they are a fraudulent company
I recently traded in $worth of gift cards (*** *** ***, *** *** *** *** gift cards, *** *** *** gift card and one ** *** gift card) in exchange for an *** *-gift card on 8/16/The website and the confirmation email that I received said I should receive my payment within hoursTwo days went by before I submitted an email complaint to their supportI never received a responseI put my credit card information as requiredThis company has basically stolen my moneyI have looked everywhere for the Cardpool company's phone number; only to be greeted by another computer telling me to be patientDo not do business with this companyI want my money immediately in the form that I had originally requested (An *** * gift card for $emailed to me promptly)
Cardpool has listed on their site several gift cards for *** I attempted to place an order for one of their listed items,a card with $value for $After receiving confirmation of the order approximately hours later I received communication the order was canceled due to inventoryA few days later I received an email that *** gift cards were in stock so I placed an order againI received the same cancellation email againThis occurred two other times with the same productAs I sit here and type this,despite multiple order cancellations, the site still shows inventory of the gift cardsThe site now has my login, credit card information and personal information for a product it never intended or had the ability to sell meI request fulfillment of the order that was promised three times
It has a non existent customer careI am still waiting fro my gift card after more than daysI am planning to dispute it with my credit card company and not take the gift cardThe service is not instantaneousCheck out their ** page for more horror stories
The company purchased a gift card from me for $They sent me an e-mail confirming this, and then the next day sent me an e-mail saying that I would be receiving $They then sent me a check for $They have ignored multiple e-mail requests over the last month for support
This company received a brand new, never used gift card and are claiming there are less than reported funds on itSo, they're not sending me the agreed upon *** gift card via email"Your transaction number is #*** We'll email you a brand new ***.com Gift Card within business day of receiving your gift cards." Instead they've used partial funds on the card and canceled the order leaving me with nothing at all
On 12/28/I sold this company an unwanted gift card to *** *** for $in return they were supposed to send an *** gift card to my email in the amount of $They have failed to do soI have tried to email them several times and all I get is an automated email saying they will respond in 1-business dayswhich they have not when I made the agreement with carpool they said that when they received the gift card with in one business day they would issue *** gift cardIt is now 01/11/and they sent an email saying they have not received the gift cardThis companying is FraudulentI have never had an issue with my mail ever and am filing a complaint with the USPS saying this company still has not received there mail*** has also taking my credit card info for incase there is fraudThe only one who is fraudulent is cardpoolAfter reading the complaints from others this is an on going situationSince they are committing fraud and they are using the
Submitted cards to sell, received confirmation via emailAfter check didn't arrive and a mail in card was returned with "unable to process" (which is wrong, there was nothing wrong with the card), went into my account to find out they had cancelled all salesI checked my cards, no problemsChecked my email, no notification they were cancelling the transactionNo idea whyBut they have no problem sending me emails regularly about the cards they have to sell to me
I've read many negative reviews of selling gift cards to Cardpool.com however I wanted to make sure a positive one was left because I had the best experience selling two *** gift cardsOn Friday I put my two codes in on their websiteTuesday when I got home from work the check was in my mailbox! I was surprised and the speediness and ease of the transactionI would 100% use the service again!
I purchased multiple gift cards through Cardpool, which included *** ($100), *** ($250) and * *** ($70)I had a remaining balance of $and a $gift card left for *** after useI attempted to use the remaining gift cards during another transaction and was told there was no balance leftI purchased $worth of *** gift cards and $worth of * *** gift cards with no balanceI have attempted to reach the company multiple times by email and phone without any successCompletely disappointedWOULD NOT RECOMMEND
I sold my BestBuy gift card of $to Cardpool in exchange of a cash payment of $through checkThe sale happened on 08/26/They state that they wait for a maximum of calendar days before releasing the paymentBut it has been more than days now, and they are still holding the paymentI've tried to contact them several times but every time I hear excuses of some technical challenges at their end, with no clear explanation or etaToday (09/19/2017), I received another interesting email which says "We've received your gift code, but the merchant reported a different card value than what you'd enteredThe Best Buy gift card has a value of $45.00, not $200.00"So basically they're saying they today only received my bestbuy gift card code whereas they had already verified and even sold my gift card on their website more than days back! Just amazingEither Cardpool has some very interesting things going on with their system or they are flat out trying to steal my m
On 12/26/I sold gift cards to this businessThey took the information for my *** giftcard online, and sent me a shipping label to send in the other twoOn 12/27/I mailed my other cards to ** *** *** *** ** ***My account online with CardPool still says “in review.” I’ve taken it up with the post office to see if my envelope went missing as I was not provided with a tracking numberThat was no helpI contacted CardPool many times to see if my envelope had at least been received, and they will not respondI have used their customer support email, *** and ***On *** they saw my response, but did not engageI would like them to at least release the *** giftcard back to me, as I still physically have the cardIf the other two were lost in the mail, then that is no ones faultBut not responding for the amount of time I’ve waited for confirmation is ridiculousIf I chose to use the *** giftcard, CardPool will consider me as selling a f
I wish I looked at reviews before using CardPool.comI have submitted a gift card to trade for ***com gift cardI received the email with a link the next day to claim my amazon card but the link was Dead and send an email to support which within a few hours got a response of
"It looks like our *** payment system may have been experiencing a brief technical errorWe have asked a member of our payment processing team to look into this issue, and ensure that you receive your *** payment as soon as possible."
So Days so far past and yet to get another email from them as a follow up
Hi,,, I hope you are well and thank you for helping meI have been stolen from by this companyI listed gift cards on there website after making an accountThey were sold to cardpool and I have never received payment They are *** gift cards all at a valueThey have my banking information, required when you open an account, and all the cards have been used with no paymentThere is no phone number to reach them , just a chat with a robot that answers no questions, a complete scam companyI also tried to redeem a wawa card at a kiosk at the giant eagle in *** and was told the card is not taken after swiping the magnetic strip on there machine and now there is a balance.HorrificThank you very much *** ***
I sold three gift cards (totaling $100) online through Cardpool through three separate transactions and received confirmation emails for each on the morning of 12/25/16, for a total of $In the confirmation emails, they said I would be emailed an *** gift card within ONE business dayI assumed that they would not be in the office on the 26th due to the holiday, so I waited until the end of the day on the 27th and still hadn't received paymentI sent customer service an email (they do not have a phone number listed on the website) and received an automatic reply that they were out of the office until the 28th and they would respond to my email once they returned to business hoursBy noon of the 29th, I still had not received payment, so I contacted the company via *** private messageI received no response except an auto-generated one directing me to send them a private message or emailI attempted to call their several of their other phone numbers (bulk sales,
Do not use this company I bought e-gift cards to Staples that they said I can use at any locations, and it did not say anywhere that these gift cards were not good for online use When they were delivered, it said I cannot use it for online store And these are e-gift cards! I could have bought e-gift cards from other gift card sellers like raise, that I could have used online
Cardpool does not have any phone number customers can call They only have email address So I sent email two days in a row to ask them for a refund They are simply ignoring my email
I will never ever buy gift cards from them again