I was sold gift cards from cardpool.com and the cards did not have the balance on them that I paid for and they have not responded to my complaint and make it impossible to contact them
The website offers to purchase your gift cards from you by two options: they will send a check or issue an Amazon Gift card I sold over $in gift cards and was supposed to receive an Amazon gift card for the amount of $
I did receive an email the next day with my Amazon gift card code and when I tired to use it within an hour of receiving it, they said the gift card had already been used by a different user and had been issued in August of I have sent emails and tried calling without any response
So now I'm out my $in the giftcards that I sold and do not have the Amazon gift card as the website states
I won't use them again since I found their verification system a little uncomfortableAfter placing an order, I received a call later that eveningThey asked my transaction number, address, customer service number on the back of my credit card, and then connecting roads to my houseEven questioned the roads, while looking up my houseAfter this conversation, they stated it will be sent to another department and I should receive the next day
On 12/07/I sold $dollars worth of gift cards to *** and I was promised a check for $in returnI got an email that said the check was in the mail and that it would take 3-business days to receive the check and if the check did not make it in weeks then I need to email themIt now has been well over weeks and I have yet to receive anythingThey also have not replied to my emailI was scammed out of $dollars worth of gift cards!
I still have not received the $that I am owed for cardpool transaction #*** It has now been about months since the transaction was initiated on cardpool.comThe reimbursement was for a gift card that was worth $I have sent two emails to ***@cardpool.com and have also used the online help desk ticket system twice as well but still have had no replyI am taking care of this for my mother's sake; she volunteers hours a week to teach elderly people how to danceShe has never asked anything in return, but needless to say, her students all adore her so much that last Christmas they insisted on pooling all of their money (of which none of them have much) to buy my mom two gift cards to restaurantsMy mom is on a strict diet and did not think she would use the cards, so I suggested using Cardpool insteadIt makes me furious that this gift she's been given has now disappeared in the hands of this untrustworthy business, and there is no means for accountabilityI'v
I decided to sell gift cards to Cardpool and sent $worth to them on 12/16/Since then I have received no communicationI've emailed them several times, called them on several *** ***, and left several messagesHaven't heard back once, and can not get a hold of a single person to speak withAfter reading reviews about their site it looks like this is a common issue and might be a scamPlease either return my gift cards or send my *** cash immediately otherwise I will reaching out to the California Attorney General
My order number was *** for a $dollars *** gift card that cost $dollars (32% off)I purchased this gift card from Cardpool on December 28th at 12:PMThis gift card was purchased for the sole purpose of buying a funeral floral arrangement for my friend whose grandmother passed away that same dayCardPool claims all gift cards are delivered the same-day, if not instantaneously upon verificationI have been a customer since 2014, and verified on my first purchase, therefore, was not required to verify each time with their automated system (***)Because the cut-off for same-day delivery was 2:PM EST for ***, I attempted emailing *** for order processingThere has not been a reply sinceI even called both of their customer service numbers (* ***), and neither have picked up and refers to leave a voicemail due to "high-call volume" even during their business hours of 9:AM - 6:PM PSTI have been calling
Good afternoonI turned in a $gift card to Cardpool onlineIt was to be a $credit on my *** account with no need to send the card inThey took another credit card number from me to guarantee that my *** *** *** House gift card was goodI never heard from them againI have sent three emailsNo replyWhen I onlined the card in, their offer number was ***Offer date 7/19/at 2:23pmI chose the lesser amount to get the money immediatelyI would have received more (which I should now) if I waited until it soldI was supposed to get 6% more because I was using ***Don’t think that happenedHere was the reply once they had my information: Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll email you a brand new ***.com Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you paymen
I listed a $gift card on their siteThey rejected the card however at the same time the ENTIRE $BALANCED HAS BEEN TRANSFERRED TO A DIFFERENT CARD I HAVE NO KNOWLEDGE OF
I purchased a giftcard on 3/28/for $The giftcard was supposed to have $on itI went to use it and it only had $on itOn May 15th I submitted an inquirery through there website without hearing anything back on May 31st I sent them an actual email with all the information and still haven't heard from anyone
I purchased *** * *** gift cards from cardpool.com on 6/(Order #***)of the gift cards did not workEach gift card was $25.95, so two of the cards that didn't work total $I emailed cardpool.com support the same day on 6/and told them of the gift cards did not workI have not received any response from cardpool.***
Went into my business account with *** Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
In the past, I had to send them this email (it was days ago, and I still have NOT recieved a response): Hello Cardpool IncCustomer Support, I am sorry to start off this message this like this, but your service is terribleI sent my card over weeks ago ((Transaction #***)), and it took you guys a whole week to receive itNext, A week or so after I got a confirmation that my card was recieved, I was notified that the check was not sent, and I had to verify myself, so I complied and did just thatAt that time, I was a bit confused, surprised and frustrated that it took a whole week AFTER you receive your card for me to get my moneyHowever, the agent assured me that they would send the check after business day after the payments center was done processing, and that it would take a little bit longer afterwards for me to receive my check (because mail and whatnot)A week later, I got another call from you guys I got another call telling me the exact same thing; that I ha
Christmas Day, I received a $*** gift card that I did not wantI contacted Cardpool on January 2, and provided the card number as well as my own pertinent dataCardpool Transaction#: *** I agreed to accept a $payout in exchange for the $*** card...they were to send me a checkso agreed to pay them a whopping $fee for the convenience of receiving a check quicklyIt has now officially been weeksI’ve sent numerous emails only to get automated replies (except for one response on 1/saying the check was being sent)I just want my paymentI’d like to have a larger payout, but if the check has already been sent, I’ll just be relieved to see my moneyWhen you’re lucky enough to get a live agent on the phone, they have ZERO information regarding status, date mailed, etcPlease help me get the monies as agreed with Cardpool
The website stated that purchased giftcards would be available instantlyPurchased two cards, neither were available instantlyThe first took over hours and the second took around hoursThis business does not live up to their advertised services and their customer service is poorI would recommend using one of the other giftcard sites
On 2/15/I was in shopping with my wife at a Christopher and banks and while in the store I purchased a $card for $from card poolThis was an instant downloadAbout a 1/hour later we were ready to check out and the card would not workAfter the manager called her company they told us different dates in January the card had been usedAt first I was upset with them until I spoke with their customer service and she went through the dates usedI have been since trying to get my $back but I get no e-mail return or phone callIt has been weeks and I can not believe this type of "no" customer serviceI'm hoping you can get ahold of Mr*** *** for me The order # is *** and card number is ***Thank you for your help in this matter
I wish I had done better homework and now I see there is a 80% Not Happy rating.with Revdex.comHow can they be rated A+
Carpool explained the process as easyThe offered me $for my newly gifted gift cards worth $and they say turnaround is daysNot the caseThey sent me a preprinted shipping label to useI walked it into the post office am
Nd handed it to the agentA week later and carpool replied shipping can take weeks and they asked if I had tracking, my reply was your label had trackingI can see I was scammed by the lower offer which I allow for the cost of businessBut to play the lost on the mail game and it takes at least 2=days for a reply and the site robot cant answer any questionPretty Frustraring
I have continually had problems with Cardpool, including those described by many other such as cancellation of orders for no reasonThe latest problem - I ordered a set of gift cards weeks ago which have not been deliveredTheir site states standard delivery time is as long as business daysI contacted them on day 11; no responseContacted them again on day 13; again no response
On 1/8/I placed an order for a $American Eagle gift cardThis was order number #***Order arrived on Jan The paper gift card provided had an invalid numberI contacted the American Eagle customer supportThey indicated the card number was invalidI contacted Cardpool via their support emailThe company has no customer support phone number that anyone ever answersI did not get any response other than an automated one saying they will get back to me in a "few days"Since the 12th, I have requested updates from them via email (all on file) timesAbsolutely no responseNow two weeks after getting an invalid card, there is still nothing from them
I was sold gift cards from cardpool.com and the cards did not have the balance on them that I paid for and they have not responded to my complaint and make it impossible to contact them
The website offers to purchase your gift cards from you by two options: they will send a check or issue an Amazon Gift card I sold over $in gift cards and was supposed to receive an Amazon gift card for the amount of $
I did receive an email the next day with my Amazon gift card code and when I tired to use it within an hour of receiving it, they said the gift card had already been used by a different user and had been issued in August of I have sent emails and tried calling without any response
So now I'm out my $in the giftcards that I sold and do not have the Amazon gift card as the website states
I won't use them again since I found their verification system a little uncomfortableAfter placing an order, I received a call later that eveningThey asked my transaction number, address, customer service number on the back of my credit card, and then connecting roads to my houseEven questioned the roads, while looking up my houseAfter this conversation, they stated it will be sent to another department and I should receive the next day
On 12/07/I sold $dollars worth of gift cards to *** and I was promised a check for $in returnI got an email that said the check was in the mail and that it would take 3-business days to receive the check and if the check did not make it in weeks then I need to email themIt now has been well over weeks and I have yet to receive anythingThey also have not replied to my emailI was scammed out of $dollars worth of gift cards!
I still have not received the $that I am owed for cardpool transaction #*** It has now been about months since the transaction was initiated on cardpool.comThe reimbursement was for a gift card that was worth $I have sent two emails to ***@cardpool.com and have also used the online help desk ticket system twice as well but still have had no replyI am taking care of this for my mother's sake; she volunteers hours a week to teach elderly people how to danceShe has never asked anything in return, but needless to say, her students all adore her so much that last Christmas they insisted on pooling all of their money (of which none of them have much) to buy my mom two gift cards to restaurantsMy mom is on a strict diet and did not think she would use the cards, so I suggested using Cardpool insteadIt makes me furious that this gift she's been given has now disappeared in the hands of this untrustworthy business, and there is no means for accountabilityI'v
I decided to sell gift cards to Cardpool and sent $worth to them on 12/16/Since then I have received no communicationI've emailed them several times, called them on several *** ***, and left several messagesHaven't heard back once, and can not get a hold of a single person to speak withAfter reading reviews about their site it looks like this is a common issue and might be a scamPlease either return my gift cards or send my *** cash immediately otherwise I will reaching out to the California Attorney General
My order number was *** for a $dollars *** gift card that cost $dollars (32% off)I purchased this gift card from Cardpool on December 28th at 12:PMThis gift card was purchased for the sole purpose of buying a funeral floral arrangement for my friend whose grandmother passed away that same dayCardPool claims all gift cards are delivered the same-day, if not instantaneously upon verificationI have been a customer since 2014, and verified on my first purchase, therefore, was not required to verify each time with their automated system (***)Because the cut-off for same-day delivery was 2:PM EST for ***, I attempted emailing *** for order processingThere has not been a reply sinceI even called both of their customer service numbers (* ***), and neither have picked up and refers to leave a voicemail due to "high-call volume" even during their business hours of 9:AM - 6:PM PSTI have been calling
Good afternoonI turned in a $gift card to Cardpool onlineIt was to be a $credit on my *** account with no need to send the card inThey took another credit card number from me to guarantee that my *** *** *** House gift card was goodI never heard from them againI have sent three emailsNo replyWhen I onlined the card in, their offer number was ***Offer date 7/19/at 2:23pmI chose the lesser amount to get the money immediatelyI would have received more (which I should now) if I waited until it soldI was supposed to get 6% more because I was using ***Don’t think that happenedHere was the reply once they had my information: Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll email you a brand new ***.com Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you paymen
I listed a $gift card on their siteThey rejected the card however at the same time the ENTIRE $BALANCED HAS BEEN TRANSFERRED TO A DIFFERENT CARD I HAVE NO KNOWLEDGE OF
I purchased a giftcard on 3/28/for $The giftcard was supposed to have $on itI went to use it and it only had $on itOn May 15th I submitted an inquirery through there website without hearing anything back on May 31st I sent them an actual email with all the information and still haven't heard from anyone
I purchased *** * *** gift cards from cardpool.com on 6/(Order #***)of the gift cards did not workEach gift card was $25.95, so two of the cards that didn't work total $I emailed cardpool.com support the same day on 6/and told them of the gift cards did not workI have not received any response from cardpool.***
Bought a *** egift card, never get the email with code
Went into my business account with *** Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
In the past, I had to send them this email (it was days ago, and I still have NOT recieved a response): Hello Cardpool IncCustomer Support, I am sorry to start off this message this like this, but your service is terribleI sent my card over weeks ago ((Transaction #***)), and it took you guys a whole week to receive itNext, A week or so after I got a confirmation that my card was recieved, I was notified that the check was not sent, and I had to verify myself, so I complied and did just thatAt that time, I was a bit confused, surprised and frustrated that it took a whole week AFTER you receive your card for me to get my moneyHowever, the agent assured me that they would send the check after business day after the payments center was done processing, and that it would take a little bit longer afterwards for me to receive my check (because mail and whatnot)A week later, I got another call from you guys I got another call telling me the exact same thing; that I ha
Christmas Day, I received a $*** gift card that I did not wantI contacted Cardpool on January 2, and provided the card number as well as my own pertinent dataCardpool Transaction#: *** I agreed to accept a $payout in exchange for the $*** card...they were to send me a checkso agreed to pay them a whopping $fee for the convenience of receiving a check quicklyIt has now officially been weeksI’ve sent numerous emails only to get automated replies (except for one response on 1/saying the check was being sent)I just want my paymentI’d like to have a larger payout, but if the check has already been sent, I’ll just be relieved to see my moneyWhen you’re lucky enough to get a live agent on the phone, they have ZERO information regarding status, date mailed, etcPlease help me get the monies as agreed with Cardpool
The website stated that purchased giftcards would be available instantlyPurchased two cards, neither were available instantlyThe first took over hours and the second took around hoursThis business does not live up to their advertised services and their customer service is poorI would recommend using one of the other giftcard sites
On 2/15/I was in shopping with my wife at a Christopher and banks and while in the store I purchased a $card for $from card poolThis was an instant downloadAbout a 1/hour later we were ready to check out and the card would not workAfter the manager called her company they told us different dates in January the card had been usedAt first I was upset with them until I spoke with their customer service and she went through the dates usedI have been since trying to get my $back but I get no e-mail return or phone callIt has been weeks and I can not believe this type of "no" customer serviceI'm hoping you can get ahold of Mr*** *** for me The order # is *** and card number is ***Thank you for your help in this matter
I wish I had done better homework and now I see there is a 80% Not Happy rating.with Revdex.comHow can they be rated A+
Carpool explained the process as easyThe offered me $for my newly gifted gift cards worth $and they say turnaround is daysNot the caseThey sent me a preprinted shipping label to useI walked it into the post office am
Nd handed it to the agentA week later and carpool replied shipping can take weeks and they asked if I had tracking, my reply was your label had trackingI can see I was scammed by the lower offer which I allow for the cost of businessBut to play the lost on the mail game and it takes at least 2=days for a reply and the site robot cant answer any questionPretty Frustraring
I have continually had problems with Cardpool, including those described by many other such as cancellation of orders for no reasonThe latest problem - I ordered a set of gift cards weeks ago which have not been deliveredTheir site states standard delivery time is as long as business daysI contacted them on day 11; no responseContacted them again on day 13; again no response
On 1/8/I placed an order for a $American Eagle gift cardThis was order number #***Order arrived on Jan The paper gift card provided had an invalid numberI contacted the American Eagle customer supportThey indicated the card number was invalidI contacted Cardpool via their support emailThe company has no customer support phone number that anyone ever answersI did not get any response other than an automated one saying they will get back to me in a "few days"Since the 12th, I have requested updates from them via email (all on file) timesAbsolutely no responseNow two weeks after getting an invalid card, there is still nothing from them