I utilized Cardpool.com to list for sale a $Crate and Barrel gift card on 6/25/On 6/26/17, I received an email stating that the card had been sold and was being reviewed by their customer service teamThe website indicates that I should receive an Amazon.com ecard within 1-business daysIt has now been weeks and I still have not received paymentI have attempted to contact Customer Service and through email (there is no phone number available which should be a requirement!)I have received the run-around with obviously automated emailsAttempted contact through Facebook and Twitter is also unsuccessfulThe gift card has already been used, so they obviously sold it to someone
Sold $outback gift card to Cardpool for $Mailed card to cardpool as agreedSays they will mail check upon receiptAlso says they will notify of receiptHave responded to customer service several times and do not receive anything backHave not received any payment or follow up from cardpoolThey have listed my gift card on their sight for sale which means they have received but I did not sign up to have my card listedIt says Cardpool buys the cards and pays immediatelyThis is common practice of cardpool it appears and I am another victimI want my payment as agreed or my card back in fulltransaction ***
7/(Sun) Purchased Aberchrombie&Fitch e-gift card online at cardpool.com 7/(Mon) After the business hour, requested the cancellation of the order because it didn't arrive on time 7/(Wed) Received the e-gift card via e-mailRequested the cancellation again and rejectedThe website cardpool.com stated that the delivery of the e-gift card can take up to business day and my order didn't arrive on timeSo, I don't need the gift card anymore since my order was time sensitiveRequested the cancellation on 7/via e-mail and leaving a voice message to ***Didn't get any respondOn 7/5(Wed), at 2:03pm CST, the e-gift card was delivered to my email addressContacted cardpool.com via email for refund, but rejected
I recently sent two gifts cards to cardpool to sale worth by priority mail so I know they got them and when called to see where my check was at THE RUDE lady told me she could NOT HELP ME because she's not supposed to get into other screens on the computer so the RUDE lady then told me that I need to keep sending there support team emails so I have sent four, so how many should I send ???!!!! All I know is that I'm so mad and I'm just letting people know NOT TO USE CARDPOOL , and the that I called to get in touch with them is (*** this Cardpool's number that it will matter because they will not help resolve your problemGOOD LUCK to ever used them
I have completed two successful purchases from CardpoolThe transaction takes a while - some other gift card sites are fasterHowever, that does not mean there is anything wrong with them, or that they are a scamIf anything, the delays are caused by extra security measures and I appreciate that!
Prior to completing my first transaction, they called me to verify my identity to make sure I wasn't using a stolen card for purchasing gift cardsIt was a bit annoying and somewhat of a hassle to confirm my info, but it wasn't a bad processI will continue using their services, but keeping in mind that it can take up to business day for them to send my gift cards, even electronically
I submitted two gift cards to *** on January 6th for payment as *** *-CardsMy account on *** shows that they received my gift cards and that payment was sent to meHowever, I have not received the payment in the form of *** *-cardsI have emailed *** times requesting help on this issue and they have not respondedI have also called them at *** and left messagesThey have not called me back*** can verify my information using my email (***)
I Ordered - $gift cards from cardpool order number *** for a total of $When I received my gift cards they had no value on themI filed a complaintI was not delivered usable gift cards within business days which was the time frame that cardpool policy says they will deliver electronic gift cardsCardpool has gotten the gift cards to work now, but I have already purchased the item I needed to begin withI did not have an additional week to wait for Cardpool to fix their technical issuesI did not receive the gift cards I ordered within the time frame I was guaranteedTherefore I am requesting a full refund of my purchase price
On January I used *** to trade in a $Famous Dave's gift card that I did not want in exchange for an *** Gift Card worth $Once January 2018, I mailed our Gift Card to their designated address
On February I checked our *** account, and the order was still "In Review"
On February I wrote an email to the *** Customer Service department requesting a status update
As of February 2018, I have not received my gift card nor been contacted by a *** representative, and the order status is still "In Review"
I went to the Cardpool Kiosk Locations at *** *** *** *** ** *** ** *** on June to sell my *** *** *** gift card.I enter the card numbers to get a offer at the Kiosk and it offed me $for a $*** *** *** gift cardI decline the offer and a screen popup saying my info will be deleted from the system.Couple weeks later I check my balance and I have a balance left on the cardThe card was used on July at the *** *** *** *** *** *** San *** ** ***Cardpool took the numbers sold it or someone from the company used the card for themI called Cardpool they cant do nothing for me.Right now the Revdex.com and THE Attorney General will get notifiedAnyone that wants to contact me at *** ** *** *** *** *
I sold a gift card to cardpool days ago and have heard nothing since They do not answer their emails at all Their website says a check is mailed within hours yet when I log in it looks like the account is in limbo I do not know any status of this sale and its impossible to get an answer from them
I purchased a $** *** *** gift card from online site on Jan.9thAfter attempting to use the gift card I proceeded to check the balance of gift card by calling number provided by Cardpool for *** gift card balances*** customer service informed me that total amount of $was used on Jan4, days before I even purchased or received itAfter attempts to contact customer support at Cardpool with no response after waiting now weeks I am beyond frustrated with this situation given loss of my money and more importantly lack of support/response from company
Company claims to buy electronic gift card from people in exchange for cash, but when trying to actually sell it to them, order gets cancelledNo where does the email mentions why item was cancelled first time, and the second time the item was canceled with reasons that are not trueZero customer serviceSends three messages and returns only one, with a 33% response rateCustomer service phone number never gets picked upCould've used a different company to sell my gift card, but did not want to sell gift card to two different company at the same timeNow the second company is currently not accepting my type of gift card, and I have missed an opportunity to sell due to lack of respect for customers by this company
I am unable to contact any one to help me at CardpoolI was attempting to exchange my *** gift card for an *** gift card, but was unable to complete transaction for unknown reasonsI still have my original balance on my *** gift card, but Cardpool is treating my *** gift card as being redeemedI am unable to contact a human in order to resolve my exchange transaction
My complaint is with CardpoolOn 2/2/I purchased $*** gift card for $After the purchase Cardpool sent me (1) $gift card and (1) $gift cardThe $card worked fine but the $card has $balanceI emailed the Cardpool Customer Service “***” on attemptsOn 2/2, 2/and 2/and have not received a follow up responseI only received this automated response: "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business daysEmails sent over Holiday weekends may experience a slight delay in response timePlease know that your email is very important to usWe answer emails in the order they are sent to us, so please refrain from updating an email prior to our response, which may affect the position of the request in our queue."
I purchased gift cards from companyHowever when going to utilize the gift cards only of the gift cards workedDespite having paid for all I have contacted support multiple times on site with no response
I sold gift cards to CardpoolI selected different methods of payout for the giftcard I sold to themOne was in cash (paid via ACH, Paypal or check) the other is an Amazon Gift CardCardpool give a 6% bonus as incentive when you select Amazon Gift CardUpon approval of the transaction, Cardpool decided to change the payout to Amazon Gift Card onlyI notified Cardpool of the mistake, and they said, all transactions are final
I sold cardpool $of brand new Marriott gift cards on 4/in exchange for a $Amazon gift card I mailed them shortly thereafterCardpool has not provided me with my gift card yet and is not responding to emails
Hi ***,
Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll email you a brand new Amazon.*** Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards:
Walmart Gift Card ($161.00)If you have any questions, please do not hesitate to contact us at ***Thanks and have a great day!
The Cardpool Team
***
P.SYou can refer a friend and earn money at Cardpool!
I only received
purchased home depot gift card on 02-03-got card in mail on about 02-10-tried to use it the next day 02-11-and home depot said that there is no money on it, sent cardpool many e-mails no response ,have called there number many times , they do not answer only leave a message,the phone only answers after about minutes of silence, I guess they hope you hang up which I did the first time, please call that number and see how it is its a joke 1*** I just want my money back asap its been days with no response
On 12/30/17, I purchased a $Dunkin Donuts gift cardI received the card about days laterI attempted to use the card on 1/22/at my local Dunkin Donuts and was told that the card was deactivatedI have emailed Cardpool times and no one has respondedI would not recommend this site to anyone
I utilized Cardpool.com to list for sale a $Crate and Barrel gift card on 6/25/On 6/26/17, I received an email stating that the card had been sold and was being reviewed by their customer service teamThe website indicates that I should receive an Amazon.com ecard within 1-business daysIt has now been weeks and I still have not received paymentI have attempted to contact Customer Service and through email (there is no phone number available which should be a requirement!)I have received the run-around with obviously automated emailsAttempted contact through Facebook and Twitter is also unsuccessfulThe gift card has already been used, so they obviously sold it to someone
Sold $outback gift card to Cardpool for $Mailed card to cardpool as agreedSays they will mail check upon receiptAlso says they will notify of receiptHave responded to customer service several times and do not receive anything backHave not received any payment or follow up from cardpoolThey have listed my gift card on their sight for sale which means they have received but I did not sign up to have my card listedIt says Cardpool buys the cards and pays immediatelyThis is common practice of cardpool it appears and I am another victimI want my payment as agreed or my card back in fulltransaction ***
7/(Sun) Purchased Aberchrombie&Fitch e-gift card online at cardpool.com 7/(Mon) After the business hour, requested the cancellation of the order because it didn't arrive on time 7/(Wed) Received the e-gift card via e-mailRequested the cancellation again and rejectedThe website cardpool.com stated that the delivery of the e-gift card can take up to business day and my order didn't arrive on timeSo, I don't need the gift card anymore since my order was time sensitiveRequested the cancellation on 7/via e-mail and leaving a voice message to ***Didn't get any respondOn 7/5(Wed), at 2:03pm CST, the e-gift card was delivered to my email addressContacted cardpool.com via email for refund, but rejected
I recently sent two gifts cards to cardpool to sale worth by priority mail so I know they got them and when called to see where my check was at THE RUDE lady told me she could NOT HELP ME because she's not supposed to get into other screens on the computer so the RUDE lady then told me that I need to keep sending there support team emails so I have sent four, so how many should I send ???!!!! All I know is that I'm so mad and I'm just letting people know NOT TO USE CARDPOOL , and the that I called to get in touch with them is (*** this Cardpool's number that it will matter because they will not help resolve your problemGOOD LUCK to ever used them
I have completed two successful purchases from CardpoolThe transaction takes a while - some other gift card sites are fasterHowever, that does not mean there is anything wrong with them, or that they are a scamIf anything, the delays are caused by extra security measures and I appreciate that!
Prior to completing my first transaction, they called me to verify my identity to make sure I wasn't using a stolen card for purchasing gift cardsIt was a bit annoying and somewhat of a hassle to confirm my info, but it wasn't a bad processI will continue using their services, but keeping in mind that it can take up to business day for them to send my gift cards, even electronically
I submitted two gift cards to *** on January 6th for payment as *** *-CardsMy account on *** shows that they received my gift cards and that payment was sent to meHowever, I have not received the payment in the form of *** *-cardsI have emailed *** times requesting help on this issue and they have not respondedI have also called them at *** and left messagesThey have not called me back*** can verify my information using my email (***)
I Ordered - $gift cards from cardpool order number *** for a total of $When I received my gift cards they had no value on themI filed a complaintI was not delivered usable gift cards within business days which was the time frame that cardpool policy says they will deliver electronic gift cardsCardpool has gotten the gift cards to work now, but I have already purchased the item I needed to begin withI did not have an additional week to wait for Cardpool to fix their technical issuesI did not receive the gift cards I ordered within the time frame I was guaranteedTherefore I am requesting a full refund of my purchase price
On January I used *** to trade in a $Famous Dave's gift card that I did not want in exchange for an *** Gift Card worth $Once January 2018, I mailed our Gift Card to their designated address
On February I checked our *** account, and the order was still "In Review"
On February I wrote an email to the *** Customer Service department requesting a status update
As of February 2018, I have not received my gift card nor been contacted by a *** representative, and the order status is still "In Review"
I went to the Cardpool Kiosk Locations at *** *** *** *** ** *** ** *** on June to sell my *** *** *** gift card.I enter the card numbers to get a offer at the Kiosk and it offed me $for a $*** *** *** gift cardI decline the offer and a screen popup saying my info will be deleted from the system.Couple weeks later I check my balance and I have a balance left on the cardThe card was used on July at the *** *** *** *** *** *** San *** ** ***Cardpool took the numbers sold it or someone from the company used the card for themI called Cardpool they cant do nothing for me.Right now the Revdex.com and THE Attorney General will get notifiedAnyone that wants to contact me at *** ** *** *** *** *
I sold a gift card to cardpool days ago and have heard nothing since They do not answer their emails at all Their website says a check is mailed within hours yet when I log in it looks like the account is in limbo I do not know any status of this sale and its impossible to get an answer from them
I purchased a $** *** *** gift card from online site on Jan.9thAfter attempting to use the gift card I proceeded to check the balance of gift card by calling number provided by Cardpool for *** gift card balances*** customer service informed me that total amount of $was used on Jan4, days before I even purchased or received itAfter attempts to contact customer support at Cardpool with no response after waiting now weeks I am beyond frustrated with this situation given loss of my money and more importantly lack of support/response from company
Company claims to buy electronic gift card from people in exchange for cash, but when trying to actually sell it to them, order gets cancelledNo where does the email mentions why item was cancelled first time, and the second time the item was canceled with reasons that are not trueZero customer serviceSends three messages and returns only one, with a 33% response rateCustomer service phone number never gets picked upCould've used a different company to sell my gift card, but did not want to sell gift card to two different company at the same timeNow the second company is currently not accepting my type of gift card, and I have missed an opportunity to sell due to lack of respect for customers by this company
I am unable to contact any one to help me at CardpoolI was attempting to exchange my *** gift card for an *** gift card, but was unable to complete transaction for unknown reasonsI still have my original balance on my *** gift card, but Cardpool is treating my *** gift card as being redeemedI am unable to contact a human in order to resolve my exchange transaction
My complaint is with CardpoolOn 2/2/I purchased $*** gift card for $After the purchase Cardpool sent me (1) $gift card and (1) $gift cardThe $card worked fine but the $card has $balanceI emailed the Cardpool Customer Service “***” on attemptsOn 2/2, 2/and 2/and have not received a follow up responseI only received this automated response: "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business daysEmails sent over Holiday weekends may experience a slight delay in response timePlease know that your email is very important to usWe answer emails in the order they are sent to us, so please refrain from updating an email prior to our response, which may affect the position of the request in our queue."
I purchased gift cards from companyHowever when going to utilize the gift cards only of the gift cards workedDespite having paid for all I have contacted support multiple times on site with no response
I sold gift cards to CardpoolI selected different methods of payout for the giftcard I sold to themOne was in cash (paid via ACH, Paypal or check) the other is an Amazon Gift CardCardpool give a 6% bonus as incentive when you select Amazon Gift CardUpon approval of the transaction, Cardpool decided to change the payout to Amazon Gift Card onlyI notified Cardpool of the mistake, and they said, all transactions are final
I sold cardpool $of brand new Marriott gift cards on 4/in exchange for a $Amazon gift card I mailed them shortly thereafterCardpool has not provided me with my gift card yet and is not responding to emails
Hi ***,
Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is #***We'll email you a brand new Amazon.*** Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards:
Walmart Gift Card ($161.00)If you have any questions, please do not hesitate to contact us at ***Thanks and have a great day!
The Cardpool Team
***
P.SYou can refer a friend and earn money at Cardpool!
I only received
purchased home depot gift card on 02-03-got card in mail on about 02-10-tried to use it the next day 02-11-and home depot said that there is no money on it, sent cardpool many e-mails no response ,have called there number many times , they do not answer only leave a message,the phone only answers after about minutes of silence, I guess they hope you hang up which I did the first time, please call that number and see how it is its a joke 1*** I just want my money back asap its been days with no response
On 12/30/17, I purchased a $Dunkin Donuts gift cardI received the card about days laterI attempted to use the card on 1/22/at my local Dunkin Donuts and was told that the card was deactivatedI have emailed Cardpool times and no one has respondedI would not recommend this site to anyone