Don't use cardpoolThey responded after they shipped physical cards that are supposed e cards to be used anywhere with info that they mailed the cards and they are physical cardsProbably end up returning because they wont arrive instantly as promisedSales are time sensitive but this company lied to the sell cardDying to see if I get the cards and they do work online
* *** *** *** *** *** *** ** ** *** *** *** *** ** *** *** *** *** I posted a gift card to sell a couple of days after Christmas; the sale was still pending until I canceled it a few minutes agoTheir site claims they pay sellers within one business day, which clearly isn't true, and I never heard a word from customer service
Placed an order for just one $card They replied there was an inventory error (a common excuse apparently) and promised to send it soon, but also cancelled the order I couldn't tell whether to expect the card or not Customer Service's response to this question was unclear and without resolution
I sold a gift card through Cardpool and was promised payment in the form of an *** gift card within 10-daysNo card came and the company does not acknowledge my email requests for resolutionCard sold on 2/21/
Please don't buy from this websiteBefore please your order try to contact themI checked all website did not find any online chat or phone number to be contactedThe only contact information you could find is email, but you will never get any response on any complaintI purchase a Home Depot printable gift card, which I went to Home Depot find it has only balance of $for a stated $I emailed them but I have never got response from the websiteI got lost on the purchaseI will never do any business with them
I sent emails, asking them to help me log in, get a promo code, etc---no Response!
I finally was able to purchase a $Bed Bath and Beyond card for a discount, planning to give the gift card for a bridal shower gift, Cardpool's website said free shipping through USPS, so I assumed I would get a physical card, instead they send me an electronic gift card When I went to Bed an d Beyond they said you can only use that to purchase "on-line" stuff There was no where on their website that said they would send an "electronic gift card"Deceptive--especially when they boast No Shipping costs---very deceptive, they don't respond to emails and you can't call themThey need to be shut down! Terrible business practices--unethical!!!!!!!!!!!
This is regarding my order *** placed on May 21st, I tried to contact *** to get refund for two $*** gift card for which I paid $each ($in total)These two cards have been used before I had a chance to use themThe card numbers are as following: *** *** According to the Year Guarantee Policy offered by ***, I am requesting for a refund of $
Absent customer serviceI have emailed and called this organization multiple times after waiting days with still no response after my first email regarding an update on a gift card transactionMy gift card was mailed 1/2/and I still have not received the promised compensation by this organization and am extremely frustrated as they have completely ignored my follow up inquiriesI have to assume they essentially stole my gift card and now I am left with nothing in returnI packaged the gift card so it would not be obvious that a gift card was in the envelope as wellFor a professional organization to be this lacking in customer service is unacceptableWill never do business with them ever again and will warn others to stay away from this company
I traded in a $gift card in exchange for an Amazon e-gift cardThe website and my confirmation email said I should receive my payment within hoursdays went by before I submitted an email complaint to their support systemI received an automatic reply that stated it could take anywhere from 1-business days to get back to me and that if I were to submit another request, my support ticket would be dropped to the back of the lineThis was days agoIt has now been days since I sold them my gift cardI have not received any contact from their support, even after calling every number I could find and using their awful chat feature on their websiteThey have stolen my money and they will steal yours tooDO NOT TRUST THEM
Purchased an instant online gift card from their site on 1/5/18, waited all day and did not receive notification, tried to contact the company through online chat, no one was available and only had automated chat that was not helpfulSent out an e-mail inquiring about the purchase did not get a response to my e-mailReceived e-mail on the 7th where a gift card number was enclosed but the number was not valid, sent out another e-mail on 1/7/and did not hear back from the company until 1/11/During this time, due to a concern of fraud, I filed a dispute with my credit card company for the chargesOn the 11th I requested a full refund due to the fact that the gift card was not valid and I had already made other arrangements with regard to purchasing the gift cardSurprisingly, they got back to me right away stating that they would not offer a refund
I paid for $worth of cards and never received themYou cannot get in touch with anyone from customer serviceThey will hang up on youHad to file a claim with my bank to get money back
I ordered discounted gift cards from this firm several weeks agoThey cost me $After weeks from the ship date, I contacted Cardpool and asked for the status of my orderCardpool claims that all seven gift cards were used at a *** store about miles from my homeI never received the gift cards nor have I ever used the *** store they claimed redeemed the gift cardsAbout weeks ago, I had the same situation with CardpoolI ordered about gift cards for nearly $and they were never deliveredafter a great deal of prodding from me, they refunded my purchare priceNo reason for the non delivery was offered to meI thought the firm simply forgot to ship the itemI continued to order the gift cards and had no further problems until nowThe company will not provide any proof of deliveryI am working with my credit card company to resolve the problem
I purchased an ecard from Cardpool*** on the morning of Wednesday, March 21, The purchase was for a $electronic gift card for *** and the total I paid for the card was $The order number is *** When I read how long it would take for me to receive my electronic gift card in my inbox via email, the frequently asked questions page on their website stated that it usually takes only minutes but can sometimes take up to one business dayI have a screenshot photo of this information and I am more than willing to provide it as proofI made the purchaseHowever, when I made the purchase, the confirmation email said I may not receive it for up to business days or more, which I can also provide as proof if necessaryTheir information led me to make a purchase that I would not have otherwiseAdditionally, I emailed their customer service to make inquiries about my orderI got only an automated response and have yet to receive any actual response from an
After making an e-gift card purchase through their website back in December 29thI was to be given an email validating my purchaseI did not receive that email nor did I receive an email with my purchase codeI decided to contact their support pageTheir link to their "Contact Us" page is brokenIt was difficult to get a hold of them until by luck I found an email address to forward my concernUnfortunately after emails I have yet to hear from themStarting at December 30th to January 15th it has been over two whole weeks since this company has given any responseI am out $from a purchase I no longer needI demand a refund
These people held my card information for over a week and would not answer emails regarding the delay Yesterday, I sent them an email saying that if they did not contact me within hrs, I was going to the FTC, the California AG, and you This morning they cancelled the transaction with no explanation
I sold Neiman Marcus e-gift cards to cardpool.com on JanEach gift card was worth $100, and cardpool.com agreed to pay me $for each gift cardAs soon as I submitted the orders (transactions *** *** ***), I received e-mails saying I would receive a check as soon as I mailed in the gift cardsI wrote back, telling them they were electronic gift cards, so I did not have any physical cards to sendI did not hear back from them within a few days, so I e-mailed againOn Feb-- two weeks after I sold my gift cards to cardpool.com -- I received a call from cardpool.com asking me to verify some information, which I didLater that day, I received an e-mail from cardpool.com saying the gift cards were accepted and would need more time for processingOn Feb8, I received another e-mail from cardpool.com, saying my orders were canceledI immediately wrote back, noting that I had already received confirmation that the gift cards had been acceptedI got a quick res
I placed an order on 2/20/to purchase an e-gift cardI pod $I never received my gift cardI have tried contacting customer service via email and *** messenger sine 2/21/and have never received any response regarding my issueThey also do not have a phone number to call so I can’t not talk to a person
I sold a gift card to this company online and submitted my *** bank credit card information to verify my identityThe website guarantees near instant delivery of an *** gift card via electronic deliveryThis was Dec 23rd
ZERO STARS-FRAUDNO PHONE NUMBER TO CALL AND THE GIFT CARDS WERE FAKESTILL HAVE NO RECEIVED MY REFUNDRIGHT AROUND CHRISTMAS TOOINFURIATING AND RIDICULOUS** * *** *** ** *** ***
Don't use cardpoolThey responded after they shipped physical cards that are supposed e cards to be used anywhere with info that they mailed the cards and they are physical cardsProbably end up returning because they wont arrive instantly as promisedSales are time sensitive but this company lied to the sell cardDying to see if I get the cards and they do work online
* *** *** *** *** *** *** ** ** *** *** *** *** ** *** *** *** *** I posted a gift card to sell a couple of days after Christmas; the sale was still pending until I canceled it a few minutes agoTheir site claims they pay sellers within one business day, which clearly isn't true, and I never heard a word from customer service
Received gift card without a balanceOrder *** Tried contacting company several times with no response
Placed an order for just one $card They replied there was an inventory error (a common excuse apparently) and promised to send it soon, but also cancelled the order I couldn't tell whether to expect the card or not Customer Service's response to this question was unclear and without resolution
I sold a gift card through Cardpool and was promised payment in the form of an *** gift card within 10-daysNo card came and the company does not acknowledge my email requests for resolutionCard sold on 2/21/
Please don't buy from this websiteBefore please your order try to contact themI checked all website did not find any online chat or phone number to be contactedThe only contact information you could find is email, but you will never get any response on any complaintI purchase a Home Depot printable gift card, which I went to Home Depot find it has only balance of $for a stated $I emailed them but I have never got response from the websiteI got lost on the purchaseI will never do any business with them
I sent emails, asking them to help me log in, get a promo code, etc---no Response!
I finally was able to purchase a $Bed Bath and Beyond card for a discount, planning to give the gift card for a bridal shower gift, Cardpool's website said free shipping through USPS, so I assumed I would get a physical card, instead they send me an electronic gift card When I went to Bed an d Beyond they said you can only use that to purchase "on-line" stuff There was no where on their website that said they would send an "electronic gift card"Deceptive--especially when they boast No Shipping costs---very deceptive, they don't respond to emails and you can't call themThey need to be shut down! Terrible business practices--unethical!!!!!!!!!!!
This is regarding my order *** placed on May 21st, I tried to contact *** to get refund for two $*** gift card for which I paid $each ($in total)These two cards have been used before I had a chance to use themThe card numbers are as following: *** *** According to the Year Guarantee Policy offered by ***, I am requesting for a refund of $
Absent customer serviceI have emailed and called this organization multiple times after waiting days with still no response after my first email regarding an update on a gift card transactionMy gift card was mailed 1/2/and I still have not received the promised compensation by this organization and am extremely frustrated as they have completely ignored my follow up inquiriesI have to assume they essentially stole my gift card and now I am left with nothing in returnI packaged the gift card so it would not be obvious that a gift card was in the envelope as wellFor a professional organization to be this lacking in customer service is unacceptableWill never do business with them ever again and will warn others to stay away from this company
I traded in a $gift card in exchange for an Amazon e-gift cardThe website and my confirmation email said I should receive my payment within hoursdays went by before I submitted an email complaint to their support systemI received an automatic reply that stated it could take anywhere from 1-business days to get back to me and that if I were to submit another request, my support ticket would be dropped to the back of the lineThis was days agoIt has now been days since I sold them my gift cardI have not received any contact from their support, even after calling every number I could find and using their awful chat feature on their websiteThey have stolen my money and they will steal yours tooDO NOT TRUST THEM
Purchased an instant online gift card from their site on 1/5/18, waited all day and did not receive notification, tried to contact the company through online chat, no one was available and only had automated chat that was not helpfulSent out an e-mail inquiring about the purchase did not get a response to my e-mailReceived e-mail on the 7th where a gift card number was enclosed but the number was not valid, sent out another e-mail on 1/7/and did not hear back from the company until 1/11/During this time, due to a concern of fraud, I filed a dispute with my credit card company for the chargesOn the 11th I requested a full refund due to the fact that the gift card was not valid and I had already made other arrangements with regard to purchasing the gift cardSurprisingly, they got back to me right away stating that they would not offer a refund
I paid for $worth of cards and never received themYou cannot get in touch with anyone from customer serviceThey will hang up on youHad to file a claim with my bank to get money back
I ordered discounted gift cards from this firm several weeks agoThey cost me $After weeks from the ship date, I contacted Cardpool and asked for the status of my orderCardpool claims that all seven gift cards were used at a *** store about miles from my homeI never received the gift cards nor have I ever used the *** store they claimed redeemed the gift cardsAbout weeks ago, I had the same situation with CardpoolI ordered about gift cards for nearly $and they were never deliveredafter a great deal of prodding from me, they refunded my purchare priceNo reason for the non delivery was offered to meI thought the firm simply forgot to ship the itemI continued to order the gift cards and had no further problems until nowThe company will not provide any proof of deliveryI am working with my credit card company to resolve the problem
I purchased an ecard from Cardpool*** on the morning of Wednesday, March 21, The purchase was for a $electronic gift card for *** and the total I paid for the card was $The order number is *** When I read how long it would take for me to receive my electronic gift card in my inbox via email, the frequently asked questions page on their website stated that it usually takes only minutes but can sometimes take up to one business dayI have a screenshot photo of this information and I am more than willing to provide it as proofI made the purchaseHowever, when I made the purchase, the confirmation email said I may not receive it for up to business days or more, which I can also provide as proof if necessaryTheir information led me to make a purchase that I would not have otherwiseAdditionally, I emailed their customer service to make inquiries about my orderI got only an automated response and have yet to receive any actual response from an
After making an e-gift card purchase through their website back in December 29thI was to be given an email validating my purchaseI did not receive that email nor did I receive an email with my purchase codeI decided to contact their support pageTheir link to their "Contact Us" page is brokenIt was difficult to get a hold of them until by luck I found an email address to forward my concernUnfortunately after emails I have yet to hear from themStarting at December 30th to January 15th it has been over two whole weeks since this company has given any responseI am out $from a purchase I no longer needI demand a refund
These people held my card information for over a week and would not answer emails regarding the delay Yesterday, I sent them an email saying that if they did not contact me within hrs, I was going to the FTC, the California AG, and you This morning they cancelled the transaction with no explanation
I sold Neiman Marcus e-gift cards to cardpool.com on JanEach gift card was worth $100, and cardpool.com agreed to pay me $for each gift cardAs soon as I submitted the orders (transactions *** *** ***), I received e-mails saying I would receive a check as soon as I mailed in the gift cardsI wrote back, telling them they were electronic gift cards, so I did not have any physical cards to sendI did not hear back from them within a few days, so I e-mailed againOn Feb-- two weeks after I sold my gift cards to cardpool.com -- I received a call from cardpool.com asking me to verify some information, which I didLater that day, I received an e-mail from cardpool.com saying the gift cards were accepted and would need more time for processingOn Feb8, I received another e-mail from cardpool.com, saying my orders were canceledI immediately wrote back, noting that I had already received confirmation that the gift cards had been acceptedI got a quick res
I placed an order on 2/20/to purchase an e-gift cardI pod $I never received my gift cardI have tried contacting customer service via email and *** messenger sine 2/21/and have never received any response regarding my issueThey also do not have a phone number to call so I can’t not talk to a person
I sold a gift card to this company online and submitted my *** bank credit card information to verify my identityThe website guarantees near instant delivery of an *** gift card via electronic deliveryThis was Dec 23rd
ZERO STARS-FRAUDNO PHONE NUMBER TO CALL AND THE GIFT CARDS WERE FAKESTILL HAVE NO RECEIVED MY REFUNDRIGHT AROUND CHRISTMAS TOOINFURIATING AND RIDICULOUS** * *** *** ** *** ***