I attempted to make a gift card exchange with carpool*** days ago to only receive one email stating they needed to verify information to complete the transaction, I sent them all the information requested only to wait days later and several emails later to get absolutely no response from this company what so ever, the service is horrible and I will not be doing business with them again
After several attempts, I cannot get anyone to respond to a gift card I bought and received it with a ZERO balanceThere is no way to contact this business except through an email and all you get back is an auto-generated response BIG SCAM!!
Avoid CardPool.*** at all costs! They are a***plete and total Rip Off! I sold a gift card to them that I was not going to useThe gift card, (for Appleby’s Restaurant) it was for fifty dollars totalThey offered me thirty-three dollars and fifty cents (making them a profit of sixteen dollars and fifty cents) This is Usury but never mind that, I needed the cash as I am temporarily out of work and need the cashI followed their on-line procedure and printed out the postage free mailing label and dutifully mailed my envelope with my gift card in to them from San Jose, CA to the stated address in Emeryville, CA
I received an e-mail message saying that they received my gift card within two postal business days and that they sent me a check on Wednesday, October 11th Here it is Thursday, October 20th and I still do not have it as I should have by nowI confirmed with the postal service that it should take no more that three to five postal business days for delivery from Emeryville, CA to San Jose, CA and that's itNow, after three e-mails that I sent to cardpool***, (customer support) threatening them that I will follow through with reporting them to the ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***I received another e-mail response telling me that they mailed my check out of North Carolina State (somewhere) Shame on them! For Bad Karma will bite them in their collective as big time! As they ripped me off! (a poor, Unemployed, honest (and soon to be hard working again American) Shame on them! (if they actually have the capacity for shame, that is) Anyway, their evil deeds will catch up with them! (Whomever is behind this so called company ") AVOID doing any business with them and save yourself the disappointment and financial lossBuyer/Seller: BEWARE
So I had purchased an e-gift card through their website for date night with my husband tomorrow, I have never went through this company before but seen that they had some good dealsLooking into their website I found their Support section - *** While it will typically only take ten minutes for you to receive your eGift card, it can take up to business day if further verification is neededOkay, so I placed an orderupon completing my order I receive an automated email: Thanks for your order!We'll typically email you with your electronic or mobile gift cards within business daysIn some cases we may ask for additional verification and your order will remain pending until we receive all the necessary documentation requestedNO WHERE in the ordering process, all the way to checkout, does it say that ELECTRONIC gift cards could take up to business days to arrive by emailI WOULD NOT have bought it had I known thisCardpool doesn't even tel
Sold gift card to company 12/27/Per website *** gift card would be emailed within hourNow 1/3/still no payment for gift cardHave sent several emails with no responseCalled two phone numbers with no response, one phone number got an answer but she told me there was nothing she could do as it was not her department
No cards
No communication
Nothing at allit has been week...not even an emailfinding the record of my purchase information is a nightmare on their websitevery well hiddenA week latter all I have is a credit card chargeOrder #*** - Ordered on Apr 14,
Horrible experienceI placed an order as a first time customer, and I was a little hesitant I submitted my credit card information, received an order confirmation, and awaited my purchase My order was canceled without provocation, and without reason When I asked about the cancellation, I was given a canned email response with a link to their T.O.Sthat gave me ZERO information regarding cancellations The part I find disturbing was the C.S.Rwho responded was very nonchalant in her response, and careless This company took my credit card information and didn't provide the product as promised I find this highly disturbing I have no idea what they're going to do with my cc information or if this is a fraudulent website At this point I am only providing a negative review because of their poor customer service and lack of follow through on my order If anything funny happens with my card, I will be following this up with police reports* *** reports, Revdex.com reports and *** *** reports
Hello, I have used this company before, and never had problemsHowever, this time back on February 18, I decided to sell them a Bed Bath & Beyond Merchandise Credit CardThe amount of the card I was selling was $They offered me $for the card, and I acceptedI then entered in my Merchadise credit card# which was: *** *** *** *** with the pin# *** This information was done their website and was acceptedThey emailed me and said check for $was in the mailUnfortunately, on February 21stI received a email stating that my gift card had lost value and they are no longer able to accept my gift card, and put a stop payment on check# *** for $With this being said I called the 800-number on my Merchandise Credit Card to see what the problem wasSpoke to a girl named Rachel and she mentioned to me that an online purchase was made using my Credit Merchadise Card# on *** for $at 11:pm, and another purchase for $
It has been days since I (thought) a card was sold No response Numerous emails with no response No phone number Dont know if things sold, if they need something or what Will NEVER use them again
I used Cardpool*** to sell some unwanted gift cardsThere is two ways to receive paymentTotaled amount of gift cards sold, can be put on an *** gift card or totaled amount can be sent to you by check via mailI opted for a check via mailFrom reading the details before entering in my unwanted gift cardsI was under the impression that the gift cards I have, did not need to be sent inAnd it states that payment will be sent out the next business dayIt has now been a month since I have entered in gift cards, totaling $and I have yet received any contact about my payment and there is no tracking eitherWhen I look at my account, the gift cards say pendingAt first I thought this was because I used my work computerI went home and used my own personal computer to enter in gift cards and it still states the same thing I have sent an email, have received no response and I have called and have gotten no where, with very little help from an actual personOr I have s
Cardpool advertises that they purchase gift cards and you receive payment in a short amount of timeI sold a *** $credit card to them online on December 25th, and have yet to receive any acknowledgementOn my account it shows that the transaction is 'pending'I've sent numerous emails but have not received any response
Hi, On 30th May 2018, I have exchanged my Best Buy gift card that has a balance of $for cash of $at ***After submitting the request I got an email stating that “we’ve processed your gift cards for transaction #*** and mailed you a check for $the check should arrive within 3-business days.” I haven’t received the check yet, I have sent a couple of emails to them but they never responded backAfter seeing a lot of negative reviews about their company I’m bit worriedMoreover, they have used my gift card, it’s showing a balance of $nowThis is not the way a business should run in the United StatesHere is the transaction number for your confirmation: ***
Be very careful w/ this company, they do not have a live person to talk toThey "claim" to offer instant delivery of their gift cards, upon reading further it states usually w/ in mins OR business day could be requiredOkay that's somewhat for the first time verification to keep things safe and legitHowever on my second purchase, same card and several days later my item that should have been available "instantly" is still showing as "pending"Sent emails and NO responseSave yourself the hassle for a few dollars and just use Raise, they have live customer support and have a 1yr warranty on their cardsI can say that because I had to use that option once & I had no hassle whatsoever w/ them, it was a breezeThis Cardpool Cois a scam and should be ashamed of themselves for letting people sit in limbo and falsely advertising how they deliver their products and their follow up is a total joke!!
I was sold electronic gift cards for *** *** in the amount of $on 9/10/After purchasing these electronic gift cards I tried to use them both online and in store and was told they *** *** does not accept 3rd party gift cardsI disputed with my credit card agency and I was told there was nothing they could or will doi have also emailed cardpool several times requesting a refund or a physical gift card
I purchased a $gift card in February 2018, but when I tried using it at the store, it was denied I sent an email to customer service, but was told I needed to provide a "screenshot" of the denial as proof and was not given a refundThere is a "Year Purchase Guarantee" advertised on their website Though my purchase and situation falls under their guidelines in the guarantee, I was denied a refund I tried using my gift card once again, but of course it was denied I couldn't take a screenshot, because the computer screen from the register doesn't show that the gift card was declined Instead, I sent another email and provided the store manager's name & number All of this time and energy spent is not worth the meager savings at cardpool
I received electronic gift cards from *** *** some time backWhen I realized I wasn't going to need them, I decided to sell them to Cardpool through the online portalI made sure that the business accepted electronic gift cards in the FAQ sectionThus, I went through and added my gift cards to complete the saleOnce I had added all of my gift cards for the sale, agreed on the price, and setup the process, I clicked, "Confirm & Claim Payout"I was then directed to a printing shipping labelI contacted customer service and let them know that these were electronic gift cards to which I received the response that electronic gift cards were not acceptedNo information related to the stipulation that electronic gift cards were not accepted until after I agreed to the Terms of Use, Privacy Policy and "Confirm & Claim Payout"I have all of the screenshots from the process if those would be helpfulAs I would not have requested electronic gift cards, this deceptive proces
This company fraudulently charged my crediit card for a gift card that I did not purchaseI have tried to contact the company in everyway possible with no resolve
I submitted an order online on 12/31/I have not received payment or any responses from customer service regarding the status of my orderI sold unwanted giftcards and when I checked the balance on those cards today, those cards could not be found; meaning the available balance has been cleared outI was reading some online reviews and have concerns that this company is involved in fraudI have made two attempts to contact Cardpool on 01/05/and 01/09/No response has been received
It is my opinion that NO ONE SHOULD BUY FROM OR SELL TO THIS COMPANY I did alot of reading about cardpool as I wanted to get some e-cards for a purchase I needed to make the same day I looked up cardpool on the ***, and other websites but couldn't find much So with no unresolved***plaints on the ***, I decided to try purchasing e-cards from Cardpool On the home page of the website, cardpool***, I chose the filter to purchase only e-cards I chose my cards, then purchased them After submitting my payment, I received an e-mail stating that the cards would be SHIPPED soon WHAT? I wanted e-cards! I emailed the***pany a few minutes after my purchase, which was a Sunday and as of Wednesday, they still have not responded My belief is that this***pany does not care whatsoever about anything but receiving your payment If they make an error, you will have to FIGHT, FIGHT, FIGHT, and FORCE them to correct it Again, it is my opinion that NO ONE SHOULD BUY FROM OR SELL TO THIS COMPANY IF YOU DON'T SELL TO THEM OR BUY FROM THEM, THEN THEY ARE A COMPANY NO LONGER
I mailed two gift cards on December 29th and the agreement with Cardpool states "a check will be mailed within one day of receiving/verifying gift cards." Is is now January 21st and I am still awaiting payment
I attempted to make a gift card exchange with carpool*** days ago to only receive one email stating they needed to verify information to complete the transaction, I sent them all the information requested only to wait days later and several emails later to get absolutely no response from this company what so ever, the service is horrible and I will not be doing business with them again
After several attempts, I cannot get anyone to respond to a gift card I bought and received it with a ZERO balanceThere is no way to contact this business except through an email and all you get back is an auto-generated response BIG SCAM!!
Avoid CardPool.*** at all costs! They are a***plete and total Rip Off! I sold a gift card to them that I was not going to useThe gift card, (for Appleby’s Restaurant) it was for fifty dollars totalThey offered me thirty-three dollars and fifty cents (making them a profit of sixteen dollars and fifty cents) This is Usury but never mind that, I needed the cash as I am temporarily out of work and need the cashI followed their on-line procedure and printed out the postage free mailing label and dutifully mailed my envelope with my gift card in to them from San Jose, CA to the stated address in Emeryville, CA
s big time! As they ripped me off! (a poor, Unemployed, honest (and soon to be hard working again American) Shame on them! (if they actually have the capacity for shame, that is) Anyway, their evil deeds will catch up with them! (Whomever is behind this so called company ") AVOID doing any business with them and save yourself the disappointment and financial lossBuyer/Seller: BEWARE
I received an e-mail message saying that they received my gift card within two postal business days and that they sent me a check on Wednesday, October 11th Here it is Thursday, October 20th and I still do not have it as I should have by nowI confirmed with the postal service that it should take no more that three to five postal business days for delivery from Emeryville, CA to San Jose, CA and that's itNow, after three e-mails that I sent to cardpool***, (customer support) threatening them that I will follow through with reporting them to the ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***I received another e-mail response telling me that they mailed my check out of North Carolina State (somewhere) Shame on them! For Bad Karma will bite them in their collective a
So I had purchased an e-gift card through their website for date night with my husband tomorrow, I have never went through this company before but seen that they had some good dealsLooking into their website I found their Support section - *** While it will typically only take ten minutes for you to receive your eGift card, it can take up to business day if further verification is neededOkay, so I placed an orderupon completing my order I receive an automated email: Thanks for your order!We'll typically email you with your electronic or mobile gift cards within business daysIn some cases we may ask for additional verification and your order will remain pending until we receive all the necessary documentation requestedNO WHERE in the ordering process, all the way to checkout, does it say that ELECTRONIC gift cards could take up to business days to arrive by emailI WOULD NOT have bought it had I known thisCardpool doesn't even tel
Sold gift card to company 12/27/Per website *** gift card would be emailed within hourNow 1/3/still no payment for gift cardHave sent several emails with no responseCalled two phone numbers with no response, one phone number got an answer but she told me there was nothing she could do as it was not her department
No cards
No communication
Nothing at allit has been week...not even an emailfinding the record of my purchase information is a nightmare on their websitevery well hiddenA week latter all I have is a credit card chargeOrder #*** - Ordered on Apr 14,
Horrible experienceI placed an order as a first time customer, and I was a little hesitant I submitted my credit card information, received an order confirmation, and awaited my purchase My order was canceled without provocation, and without reason When I asked about the cancellation, I was given a canned email response with a link to their T.O.Sthat gave me ZERO information regarding cancellations The part I find disturbing was the C.S.Rwho responded was very nonchalant in her response, and careless This company took my credit card information and didn't provide the product as promised I find this highly disturbing I have no idea what they're going to do with my cc information or if this is a fraudulent website At this point I am only providing a negative review because of their poor customer service and lack of follow through on my order If anything funny happens with my card, I will be following this up with police reports* *** reports, Revdex.com reports and *** *** reports
Hello, I have used this company before, and never had problemsHowever, this time back on February 18, I decided to sell them a Bed Bath & Beyond Merchandise Credit CardThe amount of the card I was selling was $They offered me $for the card, and I acceptedI then entered in my Merchadise credit card# which was: *** *** *** *** with the pin# *** This information was done their website and was acceptedThey emailed me and said check for $was in the mailUnfortunately, on February 21stI received a email stating that my gift card had lost value and they are no longer able to accept my gift card, and put a stop payment on check# *** for $With this being said I called the 800-number on my Merchandise Credit Card to see what the problem wasSpoke to a girl named Rachel and she mentioned to me that an online purchase was made using my Credit Merchadise Card# on *** for $at 11:pm, and another purchase for $
It has been days since I (thought) a card was sold No response Numerous emails with no response No phone number Dont know if things sold, if they need something or what Will NEVER use them again
I used Cardpool*** to sell some unwanted gift cardsThere is two ways to receive paymentTotaled amount of gift cards sold, can be put on an *** gift card or totaled amount can be sent to you by check via mailI opted for a check via mailFrom reading the details before entering in my unwanted gift cardsI was under the impression that the gift cards I have, did not need to be sent inAnd it states that payment will be sent out the next business dayIt has now been a month since I have entered in gift cards, totaling $and I have yet received any contact about my payment and there is no tracking eitherWhen I look at my account, the gift cards say pendingAt first I thought this was because I used my work computerI went home and used my own personal computer to enter in gift cards and it still states the same thing I have sent an email, have received no response and I have called and have gotten no where, with very little help from an actual personOr I have s
Cardpool advertises that they purchase gift cards and you receive payment in a short amount of timeI sold a *** $credit card to them online on December 25th, and have yet to receive any acknowledgementOn my account it shows that the transaction is 'pending'I've sent numerous emails but have not received any response
Hi, On 30th May 2018, I have exchanged my Best Buy gift card that has a balance of $for cash of $at ***After submitting the request I got an email stating that “we’ve processed your gift cards for transaction #*** and mailed you a check for $the check should arrive within 3-business days.” I haven’t received the check yet, I have sent a couple of emails to them but they never responded backAfter seeing a lot of negative reviews about their company I’m bit worriedMoreover, they have used my gift card, it’s showing a balance of $nowThis is not the way a business should run in the United StatesHere is the transaction number for your confirmation: ***
Be very careful w/ this company, they do not have a live person to talk toThey "claim" to offer instant delivery of their gift cards, upon reading further it states usually w/ in mins OR business day could be requiredOkay that's somewhat for the first time verification to keep things safe and legitHowever on my second purchase, same card and several days later my item that should have been available "instantly" is still showing as "pending"Sent emails and NO responseSave yourself the hassle for a few dollars and just use Raise, they have live customer support and have a 1yr warranty on their cardsI can say that because I had to use that option once & I had no hassle whatsoever w/ them, it was a breezeThis Cardpool Cois a scam and should be ashamed of themselves for letting people sit in limbo and falsely advertising how they deliver their products and their follow up is a total joke!!
I was sold electronic gift cards for *** *** in the amount of $on 9/10/After purchasing these electronic gift cards I tried to use them both online and in store and was told they *** *** does not accept 3rd party gift cardsI disputed with my credit card agency and I was told there was nothing they could or will doi have also emailed cardpool several times requesting a refund or a physical gift card
I purchased a $gift card in February 2018, but when I tried using it at the store, it was denied I sent an email to customer service, but was told I needed to provide a "screenshot" of the denial as proof and was not given a refundThere is a "Year Purchase Guarantee" advertised on their website Though my purchase and situation falls under their guidelines in the guarantee, I was denied a refund I tried using my gift card once again, but of course it was denied I couldn't take a screenshot, because the computer screen from the register doesn't show that the gift card was declined Instead, I sent another email and provided the store manager's name & number All of this time and energy spent is not worth the meager savings at cardpool
I received electronic gift cards from *** *** some time backWhen I realized I wasn't going to need them, I decided to sell them to Cardpool through the online portalI made sure that the business accepted electronic gift cards in the FAQ sectionThus, I went through and added my gift cards to complete the saleOnce I had added all of my gift cards for the sale, agreed on the price, and setup the process, I clicked, "Confirm & Claim Payout"I was then directed to a printing shipping labelI contacted customer service and let them know that these were electronic gift cards to which I received the response that electronic gift cards were not acceptedNo information related to the stipulation that electronic gift cards were not accepted until after I agreed to the Terms of Use, Privacy Policy and "Confirm & Claim Payout"I have all of the screenshots from the process if those would be helpfulAs I would not have requested electronic gift cards, this deceptive proces
This company fraudulently charged my crediit card for a gift card that I did not purchaseI have tried to contact the company in everyway possible with no resolve
I submitted an order online on 12/31/I have not received payment or any responses from customer service regarding the status of my orderI sold unwanted giftcards and when I checked the balance on those cards today, those cards could not be found; meaning the available balance has been cleared outI was reading some online reviews and have concerns that this company is involved in fraudI have made two attempts to contact Cardpool on 01/05/and 01/09/No response has been received
It is my opinion that NO ONE SHOULD BUY FROM OR SELL TO THIS COMPANY I did alot of reading about cardpool as I wanted to get some e-cards for a purchase I needed to make the same day I looked up cardpool on the ***, and other websites but couldn't find much So with no unresolved***plaints on the ***, I decided to try purchasing e-cards from Cardpool On the home page of the website, cardpool***, I chose the filter to purchase only e-cards I chose my cards, then purchased them After submitting my payment, I received an e-mail stating that the cards would be SHIPPED soon WHAT? I wanted e-cards! I emailed the***pany a few minutes after my purchase, which was a Sunday and as of Wednesday, they still have not responded My belief is that this***pany does not care whatsoever about anything but receiving your payment If they make an error, you will have to FIGHT, FIGHT, FIGHT, and FORCE them to correct it Again, it is my opinion that NO ONE SHOULD BUY FROM OR SELL TO THIS COMPANY IF YOU DON'T SELL TO THEM OR BUY FROM THEM, THEN THEY ARE A COMPANY NO LONGER
I mailed two gift cards on December 29th and the agreement with Cardpool states "a check will be mailed within one day of receiving/verifying gift cards." Is is now January 21st and I am still awaiting payment