Honestly I’m not sure as to why there are so many negative reviews about this gift Card companyI placed an order to sell my gift card 50$ for on 1/8/and received a check in the mail by today 1/16/I was nervous about all the reviews that are negative of people complaining they didn’t get their check or other issuesI received my check in the mail 8-days after they emailed me saying they would have it to me by 3-business daysI was shocked I received the check too AND within the time frame I did at that being all the negative reviews I readI got so nervous that I didn’t receive the check by day that I emailed customer support 2x and still haven’t heard back from themI guess that was the downside is that they don’t have any phone number to contact and it’s only through email messages which they didn’t even respond back to, luckily I’m happy they didn’t because I ended up waiting the few days and got my check todayI’m happy with my experience I got my money the same day I received the check by cashing it at a western union check cashing by my houseCardpool all good to my experience with themI honestly cannot believe all the negative reviews when my experience went so smooth and easyIf anyone doesn’t believe I am a real customer I have an order number for anyone who wants to speak to me directly through here please feel free
"Sold" a *** *** gift card to cardpool 1/2/(transaction ***)It was $75, and they offered me $and promised an electronic e-gift card by email "within one business day." As of today, 1/8/17, I have no *** gift card, and they have ignored repeated requests for update on statusThey seem to have no customer service number eitherThey also have not had the intelligence to send an email to all customers explaining perhaps there is an XMas backlogTheir customer service is reprehensibleAnd I am now a week out and cannot use the *** *** card, nor do I have my *** card number that shoudl have been provided by email
I submitted several gift cards expecting payment in the form of an *** gift cardThis payment was promised in business dayNo payment and no correspondence ever cameInquiries via email (their only accepted form of communication) go unanswered
I sold a *** *** egift card in the amount of $to cardpool.*** after verifying the amount on the card I received an email stating the check for $was sent on December 28th and that I should receive the check within 3-business days or weeks due to *** having issues that coukd delay itWell, 3-business days have ***e and gone and after receiving other mail from California in only days I knew something wasn't rightI called *** first to make sure it wasn't something on their end delaying it and the lady from *** said there was nothing happening at that time that would take a letter weeks to ***e from California to NYI tried emailing support times and received no responseI also called their verification phone number timesfirst gentleman told me they are backed up still due to the holidays..2nd time I called back received the same exact excuse as to why no one in support was emailing me backThe 3rd time I called which was today I was told by
I sold an *** *** gift card to ***They sent an email stating my check had been mailed but I NEVER received the check from them and the time the check should have arrived is now far exceededI have documentation as I'm happy to provide my bank statement which shows I never deposited a check from themI have emailed them THREE TIMES and have not received a replyThis company is FRAUDULENT and takes people's money/does not send out checks as promised and does not reply when you attempt to contact them numerous timesIf I pay for a car and the salesman says 'thanks for the payment but we're not going to give you the car', I would think that is textbook FRAUD just as thisI would like to receive my check from cardpool as promised and I would like this company to be investigated and shut down immediately by the government so they don't have the time and opportunity to take advantage of millions of other peopleWhoever is in charge of this website should be thrown in PRIS
Sold gift cards to the business 1/They advertised that they would process the order within 24hoursIt has been > 24hrsunable to reach business, no one answers, no replies to emailno payment for gc that was sold to cardpoolTransaction #*** Transaction #***
Yesterday I sold four gift cards to CardpoolToday I got four emails from them (one per transaction) saying that they are cancelling the transactions but would not disclose why
I originally tried selling carpool my dollar *** gift card, as well as *** cards, I gave them the card numbers and I saw similarly priced gift cards on there website, thus I assumed it was safely listed and I would receive the amount promised to meHowever a few days later I received an email telling me cardpool would not be selling any of my gift cards, I then went to *** to spend the card, only to be told it was missing dollarsI called *** support and they informed me there had been overnight purchases made which accounted to fraud had cardpool not paid meI then checked my email and realized cardpool had purchased the *** gift cards even though they'd previously stated they didn't want them, thus I can only assume they did the same with *** without compensating meI have tried ceaselessly to get into contact with the company, yet they are unresponsive
my cardpool transaction number is *** sold my *** gift card to them with a value of $on 01/05/i chose to receive payment in the form of a *** e-gift card for $they said to expect e-gift card delivery with hoursit has been almost week and no word from them, they don't respond to emails I sent to them about my orderi need my money back
I purchased a Chili's e gift card #*** *** *** *** on 12/I attempted to use the card on Jan13th it was rejectedI was advised by Chili's customer service that the card was used in Southpoint Texas on 12/I have never er been in Southpoint and did not use or authorize use of this cardThree emails (1/13, 1/and 1/24) requesting a refund have all gone unanswered
I purchased a $Starbucks gift card on February 23rd at 5:19pm ESTI paid $for this card as they were selling it for a 10.50% discountI received the card numbers via email very promptly but when I went to register it on the Starbucks App it says “card is already registered with Starbucks”
Cardpool represents that they resell valid gift cards at a discountI purchased an electronic USD gift card from Pottery Barn in June After several unsuccessful attempts to use the gift card, I was informed in December that the card could not be used in the United States because it was a Canadian gift card denominated in CADOn December 28, 2016, I informed Cardpool that the card was denominated in CAD and requested a refund (the electronic gift card was not used and Carpool could offer it to a willing prospective customer)Cardpool informed by that they would not refund my purchase because it did not fall within days from the initial purchaseHowever, misleading customers by selling CAD-denominated gift cards as USD-denominated gift cards is a misdemeanor in the State of Califnornia, where Cardpool has its principal offices, and Illinois, where I reside, and the relevant statute of limitations for violations for Truth-in-Advertising and related laws are not
I purchased an electronic gift card from Cardpool for the store *** *** on March I received an email with the code and pin needed to use the gift card on *** *** websiteThe only problem is: *** *** does not currently have an eCommerce websiteSo, they sold me an electronic gift card to a store who is not currently an online retailerI emailed Cardpool four times to inquire how to use the e-gift card in storeI have not received a responseI have called the only phone number I can find for them - for bulk sales - twice to be met with an answering machineMy voice mails have not been answered, eitherThe most embarrassing part of this, is that I gave the e-gift card to a friend as a birthday gift and then had to call her an explain that she can't use it
I sold a gift card to *** for *** creditThey said I would receive the credit by email within hoursIt has been days and I have not received any responseI emailed them three times without receiving a response
I sold Cardpool*** gift cards and was promised a total payout, in the form of an *** gift card, of $as of 1/3/I got an email immediately following my transaction stating they received my cards and I could expect a email with an e-gift card in the next business daysI never received it so I followed up by emailing support twice and calling and have not received any further communication from the company,
I sold a restaurant gift card on 12/28/ Now here it is 1/6/and I still have not received any kind of confirmation much less anything about mailing my cardI go and check the status on it and all it says is orderedWhat is that suppose to mean? Their contact info is e-mail only and the link doesn't work on their siteBasically their customer service sucks and the fact that they don't even have a telephone number that you can contact them with proves itThey don't want to be contactedI don't understand why they have an A+ rating here with so many complaints against them and negative reviews I guess negative reviews don't count for anything but here is one moreI know I will not be doing anymore business with them in the futureThey are crooks and their customer service....What customer service?????
I ordered an Egift card from Cardpool two days agoThe first time I tried to submit my order it told me they had an error in the transaction and to try againI tried it again and it charged me for two gift cardsI received the confirmation email for the two gift cards and immediately emailed them to credit my bank account for the gift card I did not purchaseI have since sent two more emails and have not heard from them at allThere is absolutely no phone number or any way to get ahold of anyone to get this resolvedI believe they have no intentions of resolving this matter
I had placed an order for *** Electronic gift cards with Cardpool on 12/24/The order went through and I have gotten a confirmation email from Cardpool with the order number #*** a few minutes laterI never received the merchandiseWhen I check the status of my order, it is stuck at "Ordered" all this timeThere is no phone number on the Cardpool website to call to inquiry about the orderThere is no option to "cancel" the order onlineCardpool does provide an email, and promise to response to it within next business day, except they close on December 26, I emailed them on 12/27/and right now it is 12/29/2016, still no response and no change in my order statusCardpool failed its promises to me as a customerIt promises to deliver "up to business day", and yet this is days after the order with no updatesSince I can't cancel my order online, or through email in a timely manner, I cannot order a replacement from else where because I do not want a d
I sold a gift card to this company, but I never received payment for my gift cardI sold a $*** gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems
Did not deliver merchandise as promised, customer service took weeks to get back to me, and double charged meThey're terrible and untrustworthyA+ rating is wrong
Honestly I’m not sure as to why there are so many negative reviews about this gift Card companyI placed an order to sell my gift card 50$ for on 1/8/and received a check in the mail by today 1/16/I was nervous about all the reviews that are negative of people complaining they didn’t get their check or other issuesI received my check in the mail 8-days after they emailed me saying they would have it to me by 3-business daysI was shocked I received the check too AND within the time frame I did at that being all the negative reviews I readI got so nervous that I didn’t receive the check by day that I emailed customer support 2x and still haven’t heard back from themI guess that was the downside is that they don’t have any phone number to contact and it’s only through email messages which they didn’t even respond back to, luckily I’m happy they didn’t because I ended up waiting the few days and got my check todayI’m happy with my experience I got my money the same day I received the check by cashing it at a western union check cashing by my houseCardpool all good to my experience with themI honestly cannot believe all the negative reviews when my experience went so smooth and easyIf anyone doesn’t believe I am a real customer I have an order number for anyone who wants to speak to me directly through here please feel free
"Sold" a *** *** gift card to cardpool 1/2/(transaction ***)It was $75, and they offered me $and promised an electronic e-gift card by email "within one business day." As of today, 1/8/17, I have no *** gift card, and they have ignored repeated requests for update on statusThey seem to have no customer service number eitherThey also have not had the intelligence to send an email to all customers explaining perhaps there is an XMas backlogTheir customer service is reprehensibleAnd I am now a week out and cannot use the *** *** card, nor do I have my *** card number that shoudl have been provided by email
I submitted several gift cards expecting payment in the form of an *** gift cardThis payment was promised in business dayNo payment and no correspondence ever cameInquiries via email (their only accepted form of communication) go unanswered
I sold a *** *** egift card in the amount of $to cardpool.*** after verifying the amount on the card I received an email stating the check for $was sent on December 28th and that I should receive the check within 3-business days or weeks due to *** having issues that coukd delay itWell, 3-business days have ***e and gone and after receiving other mail from California in only days I knew something wasn't rightI called *** first to make sure it wasn't something on their end delaying it and the lady from *** said there was nothing happening at that time that would take a letter weeks to ***e from California to NYI tried emailing support times and received no responseI also called their verification phone number timesfirst gentleman told me they are backed up still due to the holidays..2nd time I called back received the same exact excuse as to why no one in support was emailing me backThe 3rd time I called which was today I was told by
I sold an *** *** gift card to ***They sent an email stating my check had been mailed but I NEVER received the check from them and the time the check should have arrived is now far exceededI have documentation as I'm happy to provide my bank statement which shows I never deposited a check from themI have emailed them THREE TIMES and have not received a replyThis company is FRAUDULENT and takes people's money/does not send out checks as promised and does not reply when you attempt to contact them numerous timesIf I pay for a car and the salesman says 'thanks for the payment but we're not going to give you the car', I would think that is textbook FRAUD just as thisI would like to receive my check from cardpool as promised and I would like this company to be investigated and shut down immediately by the government so they don't have the time and opportunity to take advantage of millions of other peopleWhoever is in charge of this website should be thrown in PRIS
Sold gift cards to the business 1/They advertised that they would process the order within 24hoursIt has been > 24hrsunable to reach business, no one answers, no replies to emailno payment for gc that was sold to cardpoolTransaction #*** Transaction #***
Yesterday I sold four gift cards to CardpoolToday I got four emails from them (one per transaction) saying that they are cancelling the transactions but would not disclose why
I originally tried selling carpool my dollar *** gift card, as well as *** cards, I gave them the card numbers and I saw similarly priced gift cards on there website, thus I assumed it was safely listed and I would receive the amount promised to meHowever a few days later I received an email telling me cardpool would not be selling any of my gift cards, I then went to *** to spend the card, only to be told it was missing dollarsI called *** support and they informed me there had been overnight purchases made which accounted to fraud had cardpool not paid meI then checked my email and realized cardpool had purchased the *** gift cards even though they'd previously stated they didn't want them, thus I can only assume they did the same with *** without compensating meI have tried ceaselessly to get into contact with the company, yet they are unresponsive
my cardpool transaction number is *** sold my *** gift card to them with a value of $on 01/05/i chose to receive payment in the form of a *** e-gift card for $they said to expect e-gift card delivery with hoursit has been almost week and no word from them, they don't respond to emails I sent to them about my orderi need my money back
I purchased a Chili's e gift card #*** *** *** *** on 12/I attempted to use the card on Jan13th it was rejectedI was advised by Chili's customer service that the card was used in Southpoint Texas on 12/I have never er been in Southpoint and did not use or authorize use of this cardThree emails (1/13, 1/and 1/24) requesting a refund have all gone unanswered
I purchased a $Starbucks gift card on February 23rd at 5:19pm ESTI paid $for this card as they were selling it for a 10.50% discountI received the card numbers via email very promptly but when I went to register it on the Starbucks App it says “card is already registered with Starbucks”
Cardpool represents that they resell valid gift cards at a discountI purchased an electronic USD gift card from Pottery Barn in June After several unsuccessful attempts to use the gift card, I was informed in December that the card could not be used in the United States because it was a Canadian gift card denominated in CADOn December 28, 2016, I informed Cardpool that the card was denominated in CAD and requested a refund (the electronic gift card was not used and Carpool could offer it to a willing prospective customer)Cardpool informed by that they would not refund my purchase because it did not fall within days from the initial purchaseHowever, misleading customers by selling CAD-denominated gift cards as USD-denominated gift cards is a misdemeanor in the State of Califnornia, where Cardpool has its principal offices, and Illinois, where I reside, and the relevant statute of limitations for violations for Truth-in-Advertising and related laws are not
I purchased an electronic gift card from Cardpool for the store *** *** on March I received an email with the code and pin needed to use the gift card on *** *** websiteThe only problem is: *** *** does not currently have an eCommerce websiteSo, they sold me an electronic gift card to a store who is not currently an online retailerI emailed Cardpool four times to inquire how to use the e-gift card in storeI have not received a responseI have called the only phone number I can find for them - for bulk sales - twice to be met with an answering machineMy voice mails have not been answered, eitherThe most embarrassing part of this, is that I gave the e-gift card to a friend as a birthday gift and then had to call her an explain that she can't use it
I sold a gift card to *** for *** creditThey said I would receive the credit by email within hoursIt has been days and I have not received any responseI emailed them three times without receiving a response
I sold Cardpool*** gift cards and was promised a total payout, in the form of an *** gift card, of $as of 1/3/I got an email immediately following my transaction stating they received my cards and I could expect a email with an e-gift card in the next business daysI never received it so I followed up by emailing support twice and calling and have not received any further communication from the company,
I sold a restaurant gift card on 12/28/ Now here it is 1/6/and I still have not received any kind of confirmation much less anything about mailing my cardI go and check the status on it and all it says is orderedWhat is that suppose to mean? Their contact info is e-mail only and the link doesn't work on their siteBasically their customer service sucks and the fact that they don't even have a telephone number that you can contact them with proves itThey don't want to be contactedI don't understand why they have an A+ rating here with so many complaints against them and negative reviews I guess negative reviews don't count for anything but here is one moreI know I will not be doing anymore business with them in the futureThey are crooks and their customer service....What customer service?????
I ordered an Egift card from Cardpool two days agoThe first time I tried to submit my order it told me they had an error in the transaction and to try againI tried it again and it charged me for two gift cardsI received the confirmation email for the two gift cards and immediately emailed them to credit my bank account for the gift card I did not purchaseI have since sent two more emails and have not heard from them at allThere is absolutely no phone number or any way to get ahold of anyone to get this resolvedI believe they have no intentions of resolving this matter
I had placed an order for *** Electronic gift cards with Cardpool on 12/24/The order went through and I have gotten a confirmation email from Cardpool with the order number #*** a few minutes laterI never received the merchandiseWhen I check the status of my order, it is stuck at "Ordered" all this timeThere is no phone number on the Cardpool website to call to inquiry about the orderThere is no option to "cancel" the order onlineCardpool does provide an email, and promise to response to it within next business day, except they close on December 26, I emailed them on 12/27/and right now it is 12/29/2016, still no response and no change in my order statusCardpool failed its promises to me as a customerIt promises to deliver "up to business day", and yet this is days after the order with no updatesSince I can't cancel my order online, or through email in a timely manner, I cannot order a replacement from else where because I do not want a d
I sold a gift card to this company, but I never received payment for my gift cardI sold a $*** gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems
Did not deliver merchandise as promised, customer service took weeks to get back to me, and double charged meThey're terrible and untrustworthyA+ rating is wrong