I wanted to exchange two gift cards on Friday they both had values of and on Friday I have not used them I tried at two kiosks and three in store places the gift card numbers were used and given to several representatives and entered in kiosks and compromised throughout the weekend this morning I received an email saying the value of one is and the other is I guess one of their local employees went on quite the shopping spree at my expenseThat’s a lot of money to just be out even if there were on gift cardsTo not have any one to call or talk to is even worseJust a terrible companyI have all of my receipts expect for one proving the value of the cards and the datesI lost so must money just use your gift cards or buy a tv and try to sell it it’s not worth the hassle of going through these shady companies!
Mailed gift card to them with their shipping labelI paid extra at post office for Certified Mail receipt to be able to track it*** shows it was picked up by agent on 9/1/- have never received email to confirm receiptHave not received any payment for gift cardNo response to emails sentNo phone number on their website - how convenient
I sold this company my gift card to home depot in the amount of 100$ for $check that never came we are now weeks without check I reached out to company multiple times no response
I ordered a discounted gift card from cardpool for Dunkin’ donutsThe card was supposed to have $The balance is actually $The card is missing $I would appreciate a full refundI have emailed customer support and they have not repliedThere is no customer support number to contactThank you
SCAM!!!
Tried to sell a $Kohl's gift card to Cardpool for the $Amazon E-gift card that they offered meThe website promises payment within dayIt has been and I have still not received anything from them besides the confirmation email that I received when I made the "sale"I emailed customer support after hours, and haven't heard anything from them either
Also, look at the other comments below mine! Cardpool says that they fixed things! BUT, how would they have fixed things for these customers purely from reading their comment?? No transaction numbers? HmmStay away!
PS- If cardpool contacts me and fixes things, I will change this commentIf this comment is still here, then Cardpool is a SCAM!
I sold Cardpool two Electronic gift cards at their offer price of $1484.00, they were supposed to send me payment in the form of an Amazon.com gift card I have not received any payment after accepting their offer, and submitting my gift card information THREE weeks ago I received an email after many attempts at phone communication, stating that they no longer accept gift cards from the issuing store, and that they do not accept electronic gift cards However, as stated on the website in the seller FAQ section:
We accept physical gift cards, electronic gift cards, and store credits from many of the most popular retailersThe balance on the gift card must be between $and $and there cannot be any restrictions on the cards
Furthermore,
Yes, you can sell physical and electronic gift cards together and in many cases, your entire transaction can be completed electronically with no need to mail the physical gift card
I have already submitted the gift card numb
I have used Cardpool to sell one gift card and to buy several gift cards for giftsI received payment for my card quickly and received gift cards quickly as promisedAll of the gift cards worked fine with no problemsI highly recommend Cardpool
I sold my $Dick's Sporting Goods gift card on the Cardpool market place for $The gift card sold and I was told that I would receive payment in 3-daysIt has been at least days and I haven't received my paymentWhere is my check??
Sold $worth of gift cards to them which is their primary business and I’m suppose to be receiving a $amazon gift card within hours I sold the gift cards to them on 12/30/and have not received any communication, response , or my gift card from themI’ve tried to contact them multiple times and no response
Every time I purchase a gift card from them, I have to follow up and ask the status of my gift card They ALWAYS come back to me saying they emailed me but I never get their email!!! I Can't understand why this company is so disorganized!!!!
DO NOT DO BUSINESS WITH CARDPOOLThis website is a total rip offI attempted to sell them a $gift cardI had to enter my credit card info,make an account and give them all of the numbers off of the gift cardI was promised an *** gift card for $19.xx within one business dayA week later I have nothingThey have all of my info and could easily wipe out my gift cardI attempted to call but there is no phone number listedI emailed days ago and no replyAfter reading hundreds of reviews where people were ripped off by Cardpool, I had to spend the gift card and cancel my credit card to avoid being ripped off by themTotal scamRun away
I used this service to exchange a $Macy's gift card for a $Amazon.com gift cardThey took my Macy's card and never delivered my Amazon.com gift cardSo they basically stole my $Macy's gift cardI just want my money back
I order cards over two months ago nothing has yet arrived, but the full amount was taken from my checking account the day of purchase...I guess a fool is born everyday!
I traded a gift card on Cardpool for an *** gift cardThe website clearly states one business day turnaroundIt has now been business days and no response from CardpoolWhen I emailed a question on turnaround to customer service, I received no responseMy issue is I would have chosen another card exchange site if I knew it would take longer than the one dayI used another site for a card this same day and was paid the next dayAlso your automatic chat robot is entirely useless, it does not understand any question no matter how simpleWhy even have that option?
I sold a gift card on Monday 1/for an Amazon creditI instantly received an email stating that I would receive my Amazon credit via email within one business dayTuesday afternoon rolled around and I still had not received an email so I emailed the customer service address since no phone number is providedThursday, still nothing and no response to my email so I emailed once againIt's now Friday, I have not received any responses to my two emails or my Amazon creditI am in limbo with my gift card as it states not to use it and they have my credit card informationI now have a gift card I can't use and no Amazon creditCardpool needs to seriously reevaluate their customer serviceThere are plenty of other sites like this to use, avoid Cardpool
I purchased *** *** gift card from Cardpool on 7/24/with a $balance on the cardI tried to use it on 12/25/and it has no balanceI am seeing a refund for the amount I paid for the card $They have a year guarantee on their gift card purchases, and I have tried emailing the company twice for refund, with no response received
I have already sent several messages explaining my frustration on how long the e-gift cards took to be available to meI ordered a total of e-gift cards and three of them was emailed to me the next day as mentionedHowever, the fourth and largest dollar amount e-gift card took daysI ordered it on Dec23th, and received it on Dec28th, How long does it take to send an email? I wanted to give these e-gift cards as a Christmas gift but because of how long it took to reach me those plans have been ruinedI wanted to initiate a refund for the following e-gift cards mentioned in the email back to my credit cardThey have never been usedIf you can sell these gift cards why can't you refund them? As a business, you should already know you are going to have returnsWhat kind of business is this? A scam that's what they areI called the number for support but the guy said he's just a verification guy?? Like I am supposed to know what that's supposed to meanhe told me
On December 21, I sold a gift card from *** to CardpoolThe card was worth $300...they offered me $which I acceptedI have emailed them several times regarding not receiving the money, and each time I get an automated email back saying they will get back to me, and as of today, I have not received any email informing me of when I will receive my moneyI have also tried re-entering the information at their website and it shoots back that gift card has already been submitted
I mailed $joes *** gift card over ten days ago as instructed by cardpoolI just keep getting emails to send the card and they do not respond to my emailsI have sent about or emails already they seem to ignore my questions as to status of amazon gift card I was promised
I received a brand new *** gift card with $on itI went through their online site to trade it in and get an *** gift cardIt said to make sure nobody used the *** card, so I destroyed itToday they send me an email that said they can't use a card less than $Doesn't make any sense because the card had $on itNow I am out $25!!!!!
I wanted to exchange two gift cards on Friday they both had values of and on Friday I have not used them I tried at two kiosks and three in store places the gift card numbers were used and given to several representatives and entered in kiosks and compromised throughout the weekend this morning I received an email saying the value of one is and the other is I guess one of their local employees went on quite the shopping spree at my expenseThat’s a lot of money to just be out even if there were on gift cardsTo not have any one to call or talk to is even worseJust a terrible companyI have all of my receipts expect for one proving the value of the cards and the datesI lost so must money just use your gift cards or buy a tv and try to sell it it’s not worth the hassle of going through these shady companies!
Mailed gift card to them with their shipping labelI paid extra at post office for Certified Mail receipt to be able to track it*** shows it was picked up by agent on 9/1/- have never received email to confirm receiptHave not received any payment for gift cardNo response to emails sentNo phone number on their website - how convenient
I sold this company my gift card to home depot in the amount of 100$ for $check that never came we are now weeks without check I reached out to company multiple times no response
I ordered a discounted gift card from cardpool for Dunkin’ donutsThe card was supposed to have $The balance is actually $The card is missing $I would appreciate a full refundI have emailed customer support and they have not repliedThere is no customer support number to contactThank you
SCAM!!!
Tried to sell a $Kohl's gift card to Cardpool for the $Amazon E-gift card that they offered meThe website promises payment within dayIt has been and I have still not received anything from them besides the confirmation email that I received when I made the "sale"I emailed customer support after hours, and haven't heard anything from them either
Also, look at the other comments below mine! Cardpool says that they fixed things! BUT, how would they have fixed things for these customers purely from reading their comment?? No transaction numbers? HmmStay away!
PS- If cardpool contacts me and fixes things, I will change this commentIf this comment is still here, then Cardpool is a SCAM!
I sold Cardpool two Electronic gift cards at their offer price of $1484.00, they were supposed to send me payment in the form of an Amazon.com gift card I have not received any payment after accepting their offer, and submitting my gift card information THREE weeks ago I received an email after many attempts at phone communication, stating that they no longer accept gift cards from the issuing store, and that they do not accept electronic gift cards However, as stated on the website in the seller FAQ section:
We accept physical gift cards, electronic gift cards, and store credits from many of the most popular retailersThe balance on the gift card must be between $and $and there cannot be any restrictions on the cards
Furthermore,
Yes, you can sell physical and electronic gift cards together and in many cases, your entire transaction can be completed electronically with no need to mail the physical gift card
I have already submitted the gift card numb
I have used Cardpool to sell one gift card and to buy several gift cards for giftsI received payment for my card quickly and received gift cards quickly as promisedAll of the gift cards worked fine with no problemsI highly recommend Cardpool
I sold my $Dick's Sporting Goods gift card on the Cardpool market place for $The gift card sold and I was told that I would receive payment in 3-daysIt has been at least days and I haven't received my paymentWhere is my check??
Sold $worth of gift cards to them which is their primary business and I’m suppose to be receiving a $amazon gift card within hours I sold the gift cards to them on 12/30/and have not received any communication, response , or my gift card from themI’ve tried to contact them multiple times and no response
Every time I purchase a gift card from them, I have to follow up and ask the status of my gift card They ALWAYS come back to me saying they emailed me but I never get their email!!! I Can't understand why this company is so disorganized!!!!
DO NOT DO BUSINESS WITH CARDPOOLThis website is a total rip offI attempted to sell them a $gift cardI had to enter my credit card info,make an account and give them all of the numbers off of the gift cardI was promised an *** gift card for $19.xx within one business dayA week later I have nothingThey have all of my info and could easily wipe out my gift cardI attempted to call but there is no phone number listedI emailed days ago and no replyAfter reading hundreds of reviews where people were ripped off by Cardpool, I had to spend the gift card and cancel my credit card to avoid being ripped off by themTotal scamRun away
I used this service to exchange a $Macy's gift card for a $Amazon.com gift cardThey took my Macy's card and never delivered my Amazon.com gift cardSo they basically stole my $Macy's gift cardI just want my money back
I order cards over two months ago nothing has yet arrived, but the full amount was taken from my checking account the day of purchase...I guess a fool is born everyday!
I traded a gift card on Cardpool for an *** gift cardThe website clearly states one business day turnaroundIt has now been business days and no response from CardpoolWhen I emailed a question on turnaround to customer service, I received no responseMy issue is I would have chosen another card exchange site if I knew it would take longer than the one dayI used another site for a card this same day and was paid the next dayAlso your automatic chat robot is entirely useless, it does not understand any question no matter how simpleWhy even have that option?
I sold a gift card on Monday 1/for an Amazon creditI instantly received an email stating that I would receive my Amazon credit via email within one business dayTuesday afternoon rolled around and I still had not received an email so I emailed the customer service address since no phone number is providedThursday, still nothing and no response to my email so I emailed once againIt's now Friday, I have not received any responses to my two emails or my Amazon creditI am in limbo with my gift card as it states not to use it and they have my credit card informationI now have a gift card I can't use and no Amazon creditCardpool needs to seriously reevaluate their customer serviceThere are plenty of other sites like this to use, avoid Cardpool
I purchased *** *** gift card from Cardpool on 7/24/with a $balance on the cardI tried to use it on 12/25/and it has no balanceI am seeing a refund for the amount I paid for the card $They have a year guarantee on their gift card purchases, and I have tried emailing the company twice for refund, with no response received
I have already sent several messages explaining my frustration on how long the e-gift cards took to be available to meI ordered a total of e-gift cards and three of them was emailed to me the next day as mentionedHowever, the fourth and largest dollar amount e-gift card took daysI ordered it on Dec23th, and received it on Dec28th, How long does it take to send an email? I wanted to give these e-gift cards as a Christmas gift but because of how long it took to reach me those plans have been ruinedI wanted to initiate a refund for the following e-gift cards mentioned in the email back to my credit cardThey have never been usedIf you can sell these gift cards why can't you refund them? As a business, you should already know you are going to have returnsWhat kind of business is this? A scam that's what they areI called the number for support but the guy said he's just a verification guy?? Like I am supposed to know what that's supposed to meanhe told me
On December 21, I sold a gift card from *** to CardpoolThe card was worth $300...they offered me $which I acceptedI have emailed them several times regarding not receiving the money, and each time I get an automated email back saying they will get back to me, and as of today, I have not received any email informing me of when I will receive my moneyI have also tried re-entering the information at their website and it shoots back that gift card has already been submitted
I mailed $joes *** gift card over ten days ago as instructed by cardpoolI just keep getting emails to send the card and they do not respond to my emailsI have sent about or emails already they seem to ignore my questions as to status of amazon gift card I was promised
I received a brand new *** gift card with $on itI went through their online site to trade it in and get an *** gift cardIt said to make sure nobody used the *** card, so I destroyed itToday they send me an email that said they can't use a card less than $Doesn't make any sense because the card had $on itNow I am out $25!!!!!