Stephanie was outstanding She was detail oriented, patient and committed to helping me get the personal loan O was seeking I would definitely recommend Upgrade to others!
Working with Upgrade to obtain my personal loan has been nothing but an absolute pleasureI got the approval for my loan within several hours and the funds were sent to my checking account within daysIt really was that simpleI wish all of my business transactions could be that easy and complication freeI will absolutely recommend them to my friends and family as well as use them in the future for my financing needs
I was pre-approved for a debt consolidation loan through UpgradeIt started off as a simple experienceUpload this document and upload that documentSeemed like a good fit for us and our financesThis process happened in the span of a few daysNow for the reason why I'm giving it a starI have been contacted by their customer service several times in the passed few daysAll leaving different numbers, and just thanking me for choosing upgrade but I needed to call themEach time I tried to call them, the number they gave me either goes to voicemail or a recording comes on to tell me that it has been disconnectedFinally I call into customer service and talk to a representativeI'm then told they are having trouble verifying my state of incomeI explain to them that I uploaded my check stubs to the websiteThis is when the problem arisesThey tell me that I told them I made X amount, but I actually make an amount lowerI tried to explain to them that I get a bi-weekly commission, so that's where the bump in my pay comes fromI am then informed that if I can't prove I make the amount I originally applied with that I'll be denied for the loanThis is a new recent raise so my previous W-2's wouldn't reflect this informationI then explain I can show them my last months worth of pay stubs to show my income and am told that only the last weeks would validate my payI ask if they can tweak the application to reflect the lower amount then and am told noI'd have to reapply and get hit with ANOTHER hard inquirySo not only am I having to apply at a different company, I'm going to get hit with another hard inquiry, and I'm not getting my original loan amount because the extra inquiry is making me approve for lessThis is very upsetting considering my situation, now I can't pay off the debt I wanted to, and am forced to have two hard inquires for the next two years because they weren't willing to work with me
This company is GREAT! Very professional, quick and easyI was introduced to the company through credit karmaGot a preapproval and the final approval process was smooth, quick and easyMy approval took less than hoursInterest is a little high, but they gave me a chance when no one else would
The application process was very simple and fastWas approved in less than min and had my money in my account in daysCustomer service was very friendly and helpfulI would have gave them a but I felt my interest rate could have been a little better
im still waiting after days, countless documents and then some that they didnt even requesti have to call, email and check in with themi hope this is not a run aroundi have worked in a government agency for years, have bank statements, im educated and have spoken with my so called agent numerous timesi can run circles around him in terms of intelligence however they have told control now that I have a pending app and a credit inquiryi have only read negative reviews....I wish I would have not gone strictly by the rating and checked out the reviews
My father was denied a small personal loan because his English wasn't fluent enoughI called Upgrade on a 3-way call so my father could give his authorization for them to speak to me but that wasn't enoughWhen he couldn't understand one thing that they were asking him and I translated it for him, their rep*** said they won't be able to provide the loan because all of their documents are in English My father is a legal resident who works hard and pays his taxes, yet he is being treated as second class citizenI am an American Citizen and I feel discriminated against
I call yesterday to get a final payment on a loan I ask for a payment that would be good for days, which I got Today I call after get the money deposited into the bank and was told a high payoff amountI don't believed that the services that I received was the best that could be offer
Getting a $loan with Upgrade was so simple and easyI requested my loan on Saturday, and got a call first thing Monday morning just to verify my identity and just had to submit my income from the previous yearNo hassle, no long wait time like you experience with bankers, and the money was deposited directly in my account in only days!!! I highly recommend Upgrade to anyone needing money fastUpgrade supplied me the money, at a time when I needed it mostI will do business with this company again
I submitted an application Sent several copies of the requested documents, even got an email and a phone call regarding the documents I tried to resubmit per their instructions but was not successful The next thing I know there is the money in the checking account No communication I was granted the loan, didn't finish signing the documents as far as I knew because I was being told I needed to submit documents So, so far I am not happy about the level of communication
Very fast loan service and the customer service was top notch
Stephanie was outstanding She was detail oriented, patient and committed to helping me get the personal loan O was seeking I would definitely recommend Upgrade to others!
Limited paperwork, for an approval far and the money in my account days later, Fantastic!
Working with Upgrade to obtain my personal loan has been nothing but an absolute pleasureI got the approval for my loan within several hours and the funds were sent to my checking account within daysIt really was that simpleI wish all of my business transactions could be that easy and complication freeI will absolutely recommend them to my friends and family as well as use them in the future for my financing needs
I was pre-approved for a debt consolidation loan through UpgradeIt started off as a simple experienceUpload this document and upload that documentSeemed like a good fit for us and our financesThis process happened in the span of a few daysNow for the reason why I'm giving it a starI have been contacted by their customer service several times in the passed few daysAll leaving different numbers, and just thanking me for choosing upgrade but I needed to call themEach time I tried to call them, the number they gave me either goes to voicemail or a recording comes on to tell me that it has been disconnectedFinally I call into customer service and talk to a representativeI'm then told they are having trouble verifying my state of incomeI explain to them that I uploaded my check stubs to the websiteThis is when the problem arisesThey tell me that I told them I made X amount, but I actually make an amount lowerI tried to explain to them that I get a bi-weekly commission, so that's where the bump in my pay comes fromI am then informed that if I can't prove I make the amount I originally applied with that I'll be denied for the loanThis is a new recent raise so my previous W-2's wouldn't reflect this informationI then explain I can show them my last months worth of pay stubs to show my income and am told that only the last weeks would validate my payI ask if they can tweak the application to reflect the lower amount then and am told noI'd have to reapply and get hit with ANOTHER hard inquirySo not only am I having to apply at a different company, I'm going to get hit with another hard inquiry, and I'm not getting my original loan amount because the extra inquiry is making me approve for lessThis is very upsetting considering my situation, now I can't pay off the debt I wanted to, and am forced to have two hard inquires for the next two years because they weren't willing to work with me
This company is GREAT! Very professional, quick and easyI was introduced to the company through credit karmaGot a preapproval and the final approval process was smooth, quick and easyMy approval took less than hoursInterest is a little high, but they gave me a chance when no one else would
Excellent service and customer serviceProcess was quick and easy
So far everything is as they said it would, same day approval, 2nd day money deposited, no snags they keep in touch well
The application process was very simple and fastWas approved in less than min and had my money in my account in daysCustomer service was very friendly and helpfulI would have gave them a but I felt my interest rate could have been a little better
Was fast and easy
every thing went great
im still waiting after days, countless documents and then some that they didnt even requesti have to call, email and check in with themi hope this is not a run aroundi have worked in a government agency for years, have bank statements, im educated and have spoken with my so called agent numerous timesi can run circles around him in terms of intelligence however they have told control now that I have a pending app and a credit inquiryi have only read negative reviews....I wish I would have not gone strictly by the rating and checked out the reviews
My father was denied a small personal loan because his English wasn't fluent enoughI called Upgrade on a 3-way call so my father could give his authorization for them to speak to me but that wasn't enoughWhen he couldn't understand one thing that they were asking him and I translated it for him, their rep*** said they won't be able to provide the loan because all of their documents are in English My father is a legal resident who works hard and pays his taxes, yet he is being treated as second class citizenI am an American Citizen and I feel discriminated against
Upgrade was easy, professional and extremely helpful to work with
Company was fast and accurateReceived money in two days
I call yesterday to get a final payment on a loan I ask for a payment that would be good for days, which I got Today I call after get the money deposited into the bank and was told a high payoff amountI don't believed that the services that I received was the best that could be offer
horrible I was preapproved then I get denied
Approval process was quick and easy and I received the funds within hrsSmooth transition
Getting a $loan with Upgrade was so simple and easyI requested my loan on Saturday, and got a call first thing Monday morning just to verify my identity and just had to submit my income from the previous yearNo hassle, no long wait time like you experience with bankers, and the money was deposited directly in my account in only days!!! I highly recommend Upgrade to anyone needing money fastUpgrade supplied me the money, at a time when I needed it mostI will do business with this company again
I submitted an application Sent several copies of the requested documents, even got an email and a phone call regarding the documents I tried to resubmit per their instructions but was not successful The next thing I know there is the money in the checking account No communication I was granted the loan, didn't finish signing the documents as far as I knew because I was being told I needed to submit documents So, so far I am not happy about the level of communication