Megabus.com

They are my bullion provider of choice. I have completed dozens of transactions with them and have not had any problems.

I have been purchasing products from SD Bullion for over two years now and I have consistently received outstanding prices, efficient service, and prompt delivery of the merchandise I ordered. I have also found that SD Bullion has the best prices on most bullion products that are available in the market.

Good service. Prompt delivery. Shoot, you can't ask for much more. will do business with them again.

Great service. I recommend SD Bullion.

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

I have to say SD is a pleasure to deal with. I have made multible orders and I would rate them all 10 of 10. They are fast, friendly, very professional.
I have and do recommend them ... The [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
/>
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I do apologize about the inconveniences this journey has cause you. As compensation passengers were given a redemption code. Unfortunately per our internal compensation policy we are unable to honor your request of a refund.

Great service and pricing...

Very dependable...

Complaint: [redacted]
I am rejecting this response because: the response simply ignores the facts I presented that prove my claim, and instead simply denies wrongdoing. Let me restate the facts: 1) I purchased an e-ticket on Megabus.com, 2) the e-ticket stated that all busses operated by Megabus.com departed from the stop on [redacted] between [redacted] and [redacted], and that riders should be at the stop 15 prior to departure time, 3) there was no indication that the bus for which I had purchased a ticket on Megabus.com was not operated by Megabus.com, so I was present at the [redacted] stop 15 minutes before the scheduled departure time as instructed by the ticket, and 4) I missed the bus anyway because, in contrast to the instructions on the email sent to me, my bus departed from another location.  Accordingly, Megabus.com is liable for selling me a ticket that instructed me wait not at the bus stop and therefore miss my bus, and should reimburse the cost of that ticket.  It's pretty simple, now stop stalling and either admit liability or admit that you'll continue to deny my claim regardless of the underlying facts. Either one will do at this point.  Seriously, this has got to be one of the worst customer experiences I've ever had, I've already told all of my friends and colleagues of this experience.
[redacted]

Very good company to do business with. Great prices and unique products. I will definitely be purchasing from them again. E-mail updates on prices and sales are very much appreciated.

Complaint:...

[redacted]
I am rejecting this response because:
There is no text in the Terms and Conditions referencing the parameters of an acceptable delay. The Terms and Conditions, as posted online as of Feb. 2, 2016, are attached. Furthermore, simply providing transportation at an unspecified time does not constitute 'providing a service'. At the time I made my decision to request a refund, customer service (telephone) had no knowledge of the length or cause of the delay, nor did the Megabus employees at the [redacted] bus station. This route was either A) Overbooked (as stated by the Megabus employees, not me.) B) Improperly scheduled (meaning the incorrect bus was sent for the booking) or C) Improperly organized (meaning there was a failure to have the bus arrive at the pickup location on time). In the event of C) it is a greater failure to have 1 of 2 buses able to make it. 
Regards,
[redacted]

Please provide us with the reservation number for the trip in question.

The supervisor of the lost and found will contact the client to further assist.

Please provide us with the number you called from so we can be able to listen to the call. You are also able to upload to the Revdex.com website anything you may feel is important.

Excellent company to deal with, very competitive prices. I have made 6 different orders and am very happy with the way the website keeps up with your orders and the emails of your order status.

This complaint has been sent to the supervisor of our lost and found department for investigation. She will be contacting the client.

The passenger must send a reservation number in order to be assisted.

I need you to explain to me the situation as to why you were not allowed on the service.

I need a reservation number and a brief description of the situation & why you would like a refund.