Megabus.com

Ihave recieved all the goods that I have purchased ,in a timely manner with no problems . All goods are as advertised and in excellant condition. I would definitly recomend SD Bullion to anyone who wants their goods,they are also very coutious and helpful on the phone.

The lost and found department has tried to contact the client but the number provided on this complaint is not in service. An email was sent to the client

I have been purchasing from SD Bullion for several years and have always been pleased by their service. They are prompt and courteous when you have questions about their products. The size of the order does not matter; they are effective and efficient large or small.

I,ve been using SD bullion for several years now.The best bullion supplier i,ve had pleasure to do business with. low premiums, quick and discrete shipping. No problems so far.I would highly reccomend.

You were refunded in the amount of $20.00 due to our terms & conditions our fees are non-refundable. This is the only compensation we will be able to offer.  We can issue you a check in the amount of $33.44 deducting the refund for $20.00. Please provide us with you information name, address, phone number, Etc... The sooner you provide the information we can get the check out to you.

Again I do apologize for the inconvenience. unfortunately. this is the only compensation being offered at this time.

Great service, fast shipping, decent pricing!

Complaint: [redacted]
I am rejecting this response because:You're company is a piece of [redacted]. By far the worst costumer service I have ever received. You obviously do not care about your customers at all. I will never be using your company again, and I will make it my priority to make sure no one I know will ever use your company again. I hope you figure out how to run a company by not scamming your loyal customers, otherwise just go out of business. [redacted] ,
[redacted]

It appears the passenger went to the old bus stop. Our bus stop changed due to construction at the old location, and the proper bus stop information would have been printed on the passengers confirmation.Per our terms and conditions:Reservations with megabus.com may not be refunded...

or cancelled except where megabus.com has materially failed in its delivery of the service offered by this site. Please note the following bus stop change, effective Sunday, November 1st, 2015. Website has been updated and customers messaged. Indianapolis, IN - Bus Stop Relocation, effective Sunday 11/1/2015 Posted: Thursday September 10, 2015 Effective November 1st, 2015, all Megabus arrivals and departures will relocate to the bus stop on Alabama Street between E Market St and E Wabash St, adjacent to the City Market. The location at E Washington Street will not be in use after this time due to construction. ______________________________________________________________________

This firm was very easy to work with. It was a seamless, painless transaction with complete situational awareness the entire way through. Order tracking was simple and constant email updates were provided. The product was delivered discretely and on time. Simply a great business transaction between two parties.

[redacted]
I am rejecting this response because: I believe that Megabus's statement that passengers are informed of delays in service is incorrect. On that day of about 10 plus passengers waiting, no one was contacted regarding the delay or anticipated time of arrival. If I were guessing  the company doesn't have a formal policy or mechanism to do so. Further, this is likely a nationwide problem with this company's service. The Revdex.com of New Jersey has an ethical responsibility to all of the consumers affected by this poor customer service.
Regards,
[redacted]

This company actually really dose stand behind their best price guarantee. Easy communication and extremely fast shipping. The products are top quality at a great price. You cant miss with the Doc. and SD Bullion so if you are considering them go ahead and order.

I apologize about the troubles this has caused you. Please be advised you have been in contact with our lost and found manager who provided you with instructions on retrieving your items and returning the items you had.

Consumer called megabus on December 22, 2017 from the number provided: [redacted] to change  the original reservations purchased on December 13, 2017, The new reservations were sent to the consumer phone number that she provided [redacted] and to the email address:...

[redacted]

We spent 4 nights there and was very pleased with the cleanliness of the room and the quality of the breakfast. All the staff were professional and courteous! Will be back.

GREAT GREAT BULLION DEALER,GREAT PRICES,SUPER FAST SHIPPING,CAN\'T GO WRONG USING SD BULLION.LOWEST PRICES ANYWHERE.

Complaint: [redacted]
I am rejecting this response because: Im still waiting on [redacted] to call...

me back.  She has asked me to give her some time to look into my missing items.That was on thursday June19, 2014. at 10:22am, I have yet to here from her.  I WIL  NOT go away!!!.   She stated she will contact me regardless of what she finds.I was sent a insurance claim form to fill out.  I did so but still have no idea of what's next.I'm still very angry and dissatisfied and believe that this is something that happens quite often.  Passenger getting their travel bags stolen daily.  Cameras need to be placed near the bus sight to prevent or discourage workers from stealing peoples items.  A check-in system should be put in place like the airline or greyhound, even if it means charging a little more. workers need to be held accountable PERIOD.  something must be done about this MAJOR PROBLEM MEGABUs has and the President/CEO should be ashamed of himself for contkuing to allow this.  I am 100% certain he knows of this problem!!!!!!!!!  100%
Regards,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

SD Bullion has never disappointed! Their service is great and delivery is fast. The prices are very competitive and I have loved every coin I have purchased from them. They always have new and interesting coins and bars, including commemorative items. I highly recommend SD Bullion to anyone interested in collecting coins for pleasure or as an investment.

On the date of 6/11/16 I arrived at the megabus stop realizing the bus had left way before it's scheduled time I called the customer service seeing if they could honor my ticket and switch it to the evening bus they basically told me no because the bus left at its scheduled time but if that's the time it's supposed to arrive why is it gone by that time so I had to repurchase a ticket so I go back to the bus stop in the evening and its late extremely late me and other people called customer service and though the course of trying to find information we were hung up on multiple times and they had no real information this is ridiculous I have never had any problems with megabus but today I guess the sheets were pulled back and light cut on revealing all the issues because this was horrible