MicroCAD Training & Consulting

Attached is a copy of our response to the consumerAs noted, all activity has ceased and a request has been sent to the credit reporting agenciesThe information was included on the weekly file sent to the credit bureaus on July 16, We recommend consumers check with their local credit bureau in 30-days to ensure that their file has been corrected

We previously informed the consumer that we submitted
a deletion request to the national credit reporting agenciesIf the original creditor provides validation, we will forward that information to the consumer but the account will not be re-reported to the credit bureaus by IC System, IncThis communication is from a debt collector
Sincerely,
Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerIC System has closed both files and we are contacting the consumer directly to confirm this information, please allow mailing time

Thank you for contacting us on behalf of the consumerThis file has been closed in our office and we on July 17, our office mailed a letter directly to the consumer to confirm this informationIf consumer has additional questions please request call Consumer Affairs@*** for
further assistance

IC System, Increceived a complaint from the consumer through the CFPB, as well as a fax from the consumerWe have responded directly to the consumer via the CFPB portalAttached is a red-acted copy of that responseFor privacy we have not included a copy of the debt validation with this
responseAs noted, we are terminating further collection efforts
Sincerely,
Consumer Affairs
This communication is from a debt collector

I am rejecting this response because:
Revdex.com Complaint #***Hello,My name is *** *** and I have a negative mark on my credit from IC SystemsI only knew of it when I went to purchase a homeI am years old and rarely go to the doctorI just got out of the military so most of my medical visits were with the militarySo I would imagine that ic systems has the wrong information regarding the billI can be contacted at *** but prefer email.xxxxxthis is the only number I haveThanks,*** ***

IC System has responded directly to Ms***, via the email address given in her complaint, confirming the file has been closed.Any further questions can be directed to our Consumer Affairs department at ###-###-####.Thank you

We responded to the initial CFPB complaint on September 4, We informed the consumer since we had not yet received validation of the account that we would submit a deletion request to the credit reporting agenciesOn or about October 5, we received validation of the accountIC System
mailed that information to the consumerThe consumer was informed the account would not be re-reported to the credit reporting agencies by IC SystemUpon receipt of this complaint we emailed the consumer the information previously mailed to him on October 5thOur file is closed and all collection efforts have ceasedWe trust this resolves this matter

Thank you for contacting us. IC System has received your payment, with this payment your account owing is listed in our records with a $balance.In the nature of our work our representatives are required to verify they are speaking with the correct individual so confidential information is
not released to the wrong party. We apologize for any inconvenience this may have caused.Rest assured IC System did not report the account to any credit reporting agencies.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector

We respectfully disagreeIC System has already investigated this dispute and forwarded validation of the account to the consumer via the CFPB portal on 8/28/We are terminating further collection efforts and will not communicate with the consumer again unless she contacts us and requests us to
do soSincerely,Consumer Affairs on behalf of IC System, Inc

The information was included on the weekly file sent to the credit reporting agencies on or about February 18, Keep in mind we have no control over how quickly those agencies update their filesAttached is confirmation the consumer may submit as proof to expedite corrections as necessaryWe trust this resolves this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerIC System has closed out the account and discontinued all collection activityWe have mailed a letter directly to the consumer to confirm this information, please allow mailing time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I'll respectfully request that you make no future attempts to try to resell or reage this alleged debt that you say that I oweFurthermore I admit no responsibility to any claims that you have stated in regards to this accountPlease send me a copy of this deletion on your company’s letterhead by uploading it to this site and a copy sent to me by mailAlso please send a copy to all three of the major credit bureaus so this account can be deleted at once

I am rejecting this response because:
Clearly this is NOT my accountHaving a letter sent to me confirming the account has been closed and having
it removed are different thingsI am REQUESTING that this account be DELETED from all of my credit reportsI had already been taken off my TransUnion report as UNVERIFIABLEI expect the same to be done for my Equifax and my Experian accounts. Please UPDATE me once the matter is handled appropriately

Thank you for contacting us on behalf of *** ***Our records indicate on May 9, our client made adjustments on the balance of this account and confirmed it was paid and then their office recalled the accountTherefore, IC System has withdrawn the account from our files and returned
it to their office and is no longer pursuing collection activityOn May 15, our office mailed a letter directly to Ms*** confirming this information and we apologize for any inconvenience this may have caused

We are sorry that the consumer's experience was less than satisfactoryThe comments have been referred to the appropriate area for further investigationA written receipt will be sent directly to the consumerSincerely,Consumer Affairs staff on behalf of IC System IncThis communication is from
a debt collector

This matter has been resolved directly with the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review. Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client. We have mailed a letter to the
consumer as confirmation the account has been withdrawn. IC System has requested the credit reporting agencies remove any reference to the file from their records. The consumer may want to check with their local credit bureau in 30-days to ensure their credit record has been updated.Sincerely,Consumer AffairsThis communication is from a debt collector

I am rejecting this response because: This does not show that the collection company is bonded or licensed to collect in my state which is Florida

Thank you for contacting us on behalf of the consumerOur records indicate the consumer recently disputed credit reporting of the account and we have investigated the disputeOur client provided information which we mailed to the consumer on July 6,