MicroCAD Training & Consulting

We are sorry that the consumer's experience was less than satisfactoryThe comments have been referred to the appropriate area for further investigationA written receipt will be sent directly to the consumerSincerely,Consumer Affairs staff on behalf of IC System IncThis communication is from
a debt collector

Thank you for contacting us on behalf of the consumerOur records indicate the consumer recently disputed credit reporting of the account and we have investigated the disputeOur client provided information which we mailed to the consumer on July 6,

Thank you for contacting us on behalf of *** ***Our records indicate on May 9, our client made adjustments on the balance of this account and confirmed it was paid and then their office recalled the accountTherefore, IC System has withdrawn the account from our files and returned
it to their office and is no longer pursuing collection activityOn May 15, our office mailed a letter directly to Ms*** confirming this information and we apologize for any inconvenience this may have caused

On or about 8/11/our client recalled the account Under separate cover we are writing directly to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

I am rejecting this response because: First, they stated that payment was rejected but why did the sign back if money The post office, where we bought the money order from, refused to accept it because they say, "it appears as if it's been cashed" and they will not accept the money order back or give refundI C Systems wrote and endorsed the back of money order...so what we to do?? They says that they do not like discussing acct case of email but all the numbers provided by them do not work I hardly doubt a company working for TIME Warner does not have a workable telephone number, we think they are choosing to not provide customers with a way to contact them, so as no to receive complaints Also, along with the money order they sent back, that they supposedly didn't cash, they sent us a letter, in non business format, stating that the reason they were returning the money order was because "they are not handling our account" Really???!!! Then why all the harassing phone calls and letter ( which we have) stating that we must pay them by check, money order it credit card..to them.or they would put on our credit bureau score It seems to me that this company is not legitimate and lying to Revdex.com to get them off the back!

Thank you for contacting IC System on behalf of the consumerOur office is still investigating and we have contacted the consumer directly under separate cover at the email address provided in this complaint.SincerelyConsumer Affairs on Behalf of IC System

This matter has been resolved directly with the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review. Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client. We have mailed a letter to the
consumer as confirmation the account has been withdrawn. IC System has requested the credit reporting agencies remove any reference to the file from their records. The consumer may want to check with their local credit bureau in 30-days to ensure their credit record has been updated.Sincerely,Consumer AffairsThis communication is from a debt collector

Thank you for contacting us on behalf of the consumerThis account has been withdrawn from our files and a letter was mailed to the consumer confirming this information

I am rejecting this response because: the response was yet another attempt of manipulaiton and word playYou did not honor my requestMy request was that you provide me with a contract or documentation bearing my signature agreeing to the specific terms and conidtions regarding this debtYour validation is not a legl validation as its a mere typed spreadsheet that anyone themselves could typeI would like to indicate for the record this type of documenation would be inadmissiable in a court of law! Futhermore I asked that you delete this account and not mark it as disputedThis is my last attempt to rectify this account! Because you completely failed at a proper validation my REQUEST is you DELETE THE ACCOUNT AND NOT DISPUTE IT!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Upon receipt of your complaint our client has validated the debt. A copy of that information is being sent to the consumer. For privacy reasons we are not including a copy.Sincerely,Consumer AffairsThis communication is from a debt collector

Under separate cover we are writing directly to the consumer and are providing validation of the account.Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

Under separate cover we have responded directly to the consumer and are investigating his disputeIC System, Incis properly authorized to do business in the State of New York as well as the City of New YorkSincerely,Consumer Affairs staff on behalf of IC System, Inc

IC System has responded directly to ** *** ***. Any further questions can be directed to our Consumer Affairs department at ###-###-####

We reiterated the our request to the credit reporting agencies for a deletion of all information related to the account at issueA copy of the deletion request is attached for the consumer's review
Sincerely,
Consumer Affairs

Thank you for contacting us on behalf of Ms***Upon receipt of this complaint and due to the dispute surrounding this account, IC System has closed its file and returned it to the original creditorWe have requested the national credit reporting agencies delete any reference of this
account from their files and we apologize for any inconvenience this may have caused

IC System does not purchase accountsThe original creditor placed it with us for collection and notices were sentAt the end of May, the original creditor recalled the accountWe discontinued activity and returned the file to the original creditorIC System submitted a deletion request to
the credit reporting agenciesWe have reiterated the deletion request with the credit reporting agenciesUnder separate cover we are writing directly to the consumer and are providing a copy of that requestThe consumer may wish to submit it as proof as necessarySincerely,Consumer Affairs on behalf of IC System, Inc

This is in response to Mr***'s complaint
IC System has closed its file and have requested the credit reporting agencies remove or delete any reference of the file from their records. A letter of confirmation has been sent to Mr*** for his records

We are responding directly to the consumer in writingThe original creditor recalled the accountTherefore, we have closed the account in our office and returned it to the original creditorAdditionally, the account was not reported to any credit reporting agency by our officeThe original
creditor handles the credit reporting on the accountAny questions related to it can be addressed with *** ***Sincerely,Consumer Affairs on behalf of IC System, Inc