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MicroCAD Training & Consulting Reviews (838)

I am rejecting this response because:This response does not reflect the poor experience I had with the company's representativeI fear this poor interaction may result in unfair treatment moving forwardI would like a more firm guarantee that this will not have negative consequences for meI would like a prompt response that let's me know exactly what is needed in a very timely fashion

We are in receipt of the complaint filed by the above referenced consumer The account has been closed and returned to the original creditorWe have responded directly to the consumer through the CFPB portal and provided him with proof for his recordsWe hope this resolves this matter
Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

Thank you for contacting us on behalf of *** ***Upon receipt of this complaint our office updated the file as disputed and forwarded a copy to our clientOn April , our client reclled the account, therefore, IC System closed its filed and returned the acocunt to their office and is
no longer pursuing collection activityOn April 27, our office mailed a letter directly to Ms*** to confirm this information

Thank you for contacting us. Please accept this as confirmation the account has been withdrawn. A deletion request will be submitted to the credit reporting agencies and a letter will be mailed to the consumer. The consumer may wish to check with his local credit bureau in 30-
days to ensure that her file has been updated correctly

We regret any inconvenience or confusion caused by our previous communicationFurther investigation found one of the accounts had been credit reportedWe have submitted a deletion request to the bureausA copy of that request has been provided to the consumerWe trust this resolves this matter to her satisfactionSincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of Mr***Upon receipt of his complaint and upon further review of our file we have withdrawn this accountOur receords indicate the additional amount was added to our account balance by our client after Mr*** had set up a payment arrangement
with our office, therefore we have closed the file and advised our clientWe have requested the national credit reporting agencies delete any reference of this account from their filesOn July 7, our office mailed a letter to Mr*** to confirm this information and we apologize for any inconveniece this may have caused

Thank you for providing the information to help us identify the accountThe account has been closed and returned to the original creditorWe have submitted a deletion request to the credit reporting agenciesWe are responding separately to the consumer in writingShe may wish to submit that letter as proof to expedite corrections as necessaryWe hope this resolves this matter.Sincerely,Consumer Affairs on behalf of IC System, Inc

Our records indicate the account has been disputedOur Client is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigation. We are mailing a confirmation letter to the consumer. Sincerely, Consumer
Affairs This communication is from a debt collector

The file has been noted as disputedThe original creditor is investigating the consumer's disputeIC System has ceased all collection activity on the account pending the outcome of the investigation

Thank you contacting us on behalf of the consumerThis account was closed in our office and we mailed a letter to the consumer on July 3, confirming this information

I am rejecting this response because:
I have received multiple calls over the last months From your companyI’ve told people that work for I.Csystems that I am not the account holder you’re looking forNow the calls I get use my name but now ask for someone I’ve never been associated withThat shows people in your company added my name on to a file about someone I do not knowThis is not acceptable I’ve repeatedly been told by supervisors that my name has been removed from your call list and system, but I still receive callsThat shows your system does not work or my request was never processedEither or there is no way a company as large as yours should be doing this repeatedly to someone who’s never done business with youI’ve been harassed this much by your company there has to be other victims as wellYou need to change your policies and procedures so that people aren’t harassed and subjected to multiple calls from customer service agents trying to collect a debt that belongs to someone else

We respectfully disagreeWe previously notified the consumer that we discontinued collection activity on the account and submitted a deletion request to the bureausNevertheless, we have reiterated the deletion request and have provided the consumer with a copy of that request under separate
coverShe may submit it as proof to expedite corrections as necessarySincerely,Consumer Affairs on behalf of IC System, Inc

Our records indicate the account has been disputedThe original creditor is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigation.Sincerely,Consumer AffairsIC System, Inc

As previously advised, the account has been closed and returned to the original creditorTo resolve this matter we are mailing the consumer proof of the deletion request for their recordsWe appreciate the opportunity to review and respond to concernsThe consumer is welcome to contact our Consumer Affairs staff with any additional questions.Sincerely,Consumer Affairs on behalf of IC System, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Thank you,*** ***

Thank you contacting us on behalf of Ms***Upon receipt of this complaint and the dispute surrounding this account we have withdrawn the account from our filesWe have requested the national credit reporting agencies delete any reference of this account from their filesOn October 6,
our office mailed a leter to Ms*** confirming this information

I am rejecting this response because:Thats not a florida license they are only licensed in St paul Mn

On or about 8/7/our client recalled the account Under separate cover we are writing directly to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

Attached is a copy of our responseThis file has been closed and returned to our client.Thank you

Re: *** *** Case#***
IC System Reference No.: ***
Thank you for contacting us on behalf of Ms***Upon receipt of her complaint our office updated the file as disputed and forwarded a copy to our clientOn March 13, our client recalled this account from our
officeTherefore, IC System has withdrawn the account from our files and returned it to their officeIC System has requested the national credit reporting agencies to delete any reference of this account from their files

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Address: 1867 Merivale Road, Nepean, Massachusetts, United States, K2G 1E3

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1888 0 0
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