MicroCAD Training & Consulting

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***IC Systems finally provided more information about the matterIt has been resolvedI appreciate your help. It is is unfortunate that IC Systems was not forth coming until you became involvedHopefully, they will learn from this incident and improve

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Thank you,*** ***

On or about 8/7/our client recalled the account Under separate cover we are writing directly to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

Our records have been updated accordinglyThe consumer may wish to check with his local credit bureau
in 30-days to ensure that his credit file has been corrected.The original creditor provided validation and that information is being mailed to the consumerIF the consumer still believes the account does not belong to him, we recommend he file a police reportSincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us. Please accept this as confirmation the account has been withdrawn. A deletion request has been submitted to the credit reporting agencies and a letter has been mailed to the consumer. The consumer may wish to check with his local credit bureau in 30-
days to ensure that his file has been updated correctly.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector

I am rejecting this response because:
I pulled my Equifax credit report as of this morning, July 19, The derogatory mark from I.CSystems has still not been removed

Thank you for contacting us on behalf the consumerWe have conducted an investigation and are responding under separate cover to the consumerA copy of our Florida license is attached for your reviewPlease let us know if anything further is needed.SincerelyConsumer Affairs on behalf of IC
System

Thank you for contacting usWe have responded directly to the consumer under separate cover via the CFPB portal. Sincerely,Consumer Affairs on behalf of IC System, Inc. This communication is from a debt collector

Thank you for contacting on behalf of the consumerOn September 19, our office mailed information directly to the consumer, please allow mailing time.Sincerely,Consumer Affairs on behalf of IC System

IC System has discontinued all collection activity on the account. We will request that any information our office may have forwarded to the credit reporting agencies regarding this account be deleted or removed from their record. The consumer may wish to check with his local credit
bureau in 30-days to insure that his credit file has been corrected. A confirmation has been requested to be mailed to the consumer
Sincerely,
Consumer Affairs
This communication is from a debt collector

Thank you for contacting us. We appreciate the opportunity to respond to complaint issues. Our records indicate the account has been disputed. On or about 3/25/our client recalled the account. Under separate cover we are writing directly to the
consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Our client has recalled the account from our officeIC System has closed its file and responded to the consumer directly.Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf if the consumerOur client recalled this account in March, 2018, therefore IC system has closed its file and returned it to their officeWe have mailed a letter directly to the consumer to confirm this information, please allow mailing
time.Sincerely,Consumer Affairs on behalf of IC System

Unfortunately we are unable to assist in this matter if we are unable to identify the account at issueDid the consumer change last names, does she have previous addresses? If so, please let us know and our Consumer Affairs staff will do our best to assist herHer recourse is to file an Automated Consumer Dispute Verification with her local credit bureauSincerely,Consumer Affairs staff on behalf of IC System, IncThis communication is from a debt collector

Thank you for contacting us on behalf of *** ***Upon receipt of her complaint and due to the dispute surrounding this account, IC System has withdrawn the account from our files and requested the national credit reporting agencies delete any referance of this account from their recordsOn
June 1, our office mailed a letter directly to Ms*** to confirm this information

We have contacted the consumer under separate coverAny further questions can be directed to our Consumer Affairs department at ###-###-####.Thank you.Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of *** ***We have spoken directly to Mr*** and have resolved his account with our office

Thank you for contacting usOur records indicate the account was disputedThe original creditor provided validation and we have mailed that information to the consumer on January 25, Sincerely Consumer Affairs on behalf of IC System Inc. This communication is from a debt collector

I am rejecting this response because: I want both collections removed off of all three of my credit reportsI have no knowledge of this debt

I am rejecting this response because:iC systems represents a client who should be investigated due to how they practice business Again this is a dollar collectionI make upwards of so it isn't about the money It's the principal that *** *** and Banfield have a shady business practice and ic systems represents them I cancelled my service in person, not online not via email I have the assurance of the clerk that it was handled Ic systems should look into the 'verification' process Banfield's has in place