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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me IF the ICS removes the item from my
credit file Also I would respectfully ask that they forward all of this to *** and if they have any issues I would appreciate if they would reach out to me on my cell ###-###-####.Again as long as this is removed from my credit report as they indicated they would in their response I will be satisfied

Our records indicate the account has been disputed Our client is investigating this matter IC System has ceased all collection activity on the account pending the outcome of the investigation.Sincerely,Consumer Affairs This communication is from a debt collector

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thank you for your help. I'll be contacting Century Link for follow up

Thank you for contacting us on behalf of Mr***Upon receipt of the complaint our office updated the account as disputed and forwarded a copy to our clientDue to the dispute surrounding this account IC System has withdrawn the account from our files and we have requested the credit
reporting agencies to delete any reference of this account from their files

Thank you for contacting us on behalf of Mr***Upon receipt of this complaint and due to the dispute surrounding this account, our office has withdrawn the account from our files and forwarded a copy to our client We have requested the credit reporting agencies delete any reference of
this account from files and we apologize for any inconvenience this may have caused

Additional information has been provided to the consumerAttached is a copyFor privacy reasons the debt validation is not included in the attachmentSincerely,Consumer Affairs on behalf of IC System, Inc

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response. Since we haven’t had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an
investigation. Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activitySincerely, Consumer Affairs This communication is from a debt collector

Initial Business Response /* (1000, 5, 2016/01/13) */
Thank you for contacting usThe consumer'scomments have been referred to the appropriate personnel for internal investigation
The dispute has been noted and information verifyingthe account is being mailed directly to the consumer
Sincerely,
Consumer Affairs
Initial Consumer Rebuttal /* (3000, 7, 2016/01/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
From the comfort of all FOUR of the employees ill mannered attitude towards my request, showed this was not the first nor the last time they have treated a customer with disrespectTherefore, a simple response like this will not sufficeA company in this field of business that receives confidential information (for example me sharing my social security number with them) should act in a much higher level of professionalismI would like to receive the contact info for the person conducting this "internal investigation" and also include the name of the representative who is responding to My complaintWith this response I do not feel any better knowing I shared my personal information with a company like thisIf it is possible I would like to have someone not directly connected to this company investigate there complaintsAn internal investigation will only yield biased results as they are grading there own paper
Final Business Response /* (4000, 9, 2016/01/20) */
We have followed up accordingly with the representatives at issue and apologize to the consumer for any undue stress on our part
As previously noted representatives are trained to verify they are speaking with the correct individual so confidential information is not released to the wrong partyWe have safeguards in place to protect personal information such as social security numbers

Thank you for contacting us. We appreciate the opportunity to respond to complaint issues. Unfortunately despite an extensive search we are unable to locate the IC System account at issue without additional information from you. Do you have the IC System reference number appearing
on your credit report? Please let us know at your earliest convenience. This communication is from a debt collectorSincerely,Consumer Affairs

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review. Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client. We have mailed a letter to the
consumer as confirmation the account has been withdrawn. IC System will request the credit reporting agencies remove any reference to the file from their records. The consumer may want to check with their local credit bureau in 30-days to ensure that their credit record has been updated.Sincerely,Consumer AffairsThis communication is from a debt collector

Thank you for contacting us regarding this complaint and we have resolved the issue directly with the consumer

Thank you for contacting us on behalf of the consumerOn June 27, our client recalled this account, therefore, we have closed the file and returned it to their office Our office has requested any information we may have forwarded to the national credit reporting agencies be deletedIf
the consumer has additional questions please call IC System Consumer Affairs department at ***

IC System has investigated the consumer's recent dispute of information we provided to the credit reporting agencies. Since we have been unable to verify the information reported within the permitted time period we have requested that any information provided to the credit reporting agencies
regarding this account be deleted. The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected. We are mailing a confirmation letter to the consumer.Our attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System, Inc. If validation is received, we will forward that information to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

Our records indicate the account has been disputed. Our client is investigating this matter. IC System has ceased all collection activity on the account pending the outcome of the investigation. Under separate cover we are writing directly to the consumer confirming this
information.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Thank you for contacting usThe consumer filed a complaint with the Consumer Financial Protection Bureau ("CFPB")We have responded directly to the consumer via the CFPB portalAttached is a copy of that responseA noted, the account was disputed and verification provided to the consumer
Shortly afterwards the original creditor recalled the accountWe closed the file and submitted a deletion request to the credit bureausSincerely,Consumer Affairs on behalf of IC System, Inc

I am rejecting this response because: this collection company IC systems is continuing to collect a debt and reporting this account on the CRA is according to FCRA continued attempt to collectThe cease and desist means stop all calls, letters and delete from all credit reporting agencies

We will honor the request that we cease callsOur records indicate the accounts have been disputed. The original creditor is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigationSincerely,Consumer Affairs on
behalf of IC System, Inc.Toll Free No: ###-###-####This communication is from a debt collector

Initial Business Response /* (1000, 5, 2015/08/27) */
*** *** Case No***
Our No***
Per Mr***'s request IC System has ceased all communication on this fileWe have sent a copy of this complaint to our client for their review and investigation into this matterIC
System has closed its file pending our client's investigation

On or about April 17, our client recalled the account. Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

On or about January 8, 2016 our client requested that we discontinue collection activity on the account.  Therefore we have ceased collection efforts.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This...

communication is from a debt collector.