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The original creditor has advised us they are writing off the balance. We have discontinued all activity. We will notify the credit reporting agencies to delete the account information. The consumer may wish to check with their local credit bureau in 30-45 days. A will be sent to the consumer for their records. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from  a debt collector.

This issue has been resolved directly with the consumer.  IC System has closed its file.Thank you.

We certainly sympathize with the consumer. However, despite an extensive search we are unable to locate the telephone number or the address of the consumer in our system.
We simply need to know more information in order to investigate this mattter (eg: is that the phone number being called, is the...

number being forwarded to another number. date/time and the number calls are coming from and/or phone records). Please reference Revdex.com Case # [redacted] on any information sent to us.
Sincerely,
Consumer Affairs on behalf of IC System

Initial Business Response /* (1000, 5, 2016/01/20) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Thank you for contacting us on behalf of Ms. [redacted]. Due to the dispute surrounding this account, IC System, Inc. has requested the national credit reporting agencies to...

delete any reference of the above reference number from their files. On January 12, 2016 we mailed a letter to Ms. [redacted] confirming this information.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you for your help in resolving this matter.

Initial Business Response /* (1000, 5, 2015/08/25) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Upon receipt of this complaint we updated Mr. [redacted]'s account as disputed and forwarded a copy to our client. Our client advised us that they have credited the balance to zero...

and requested we close the file. Therefore, we have withdrawn this account from our files and are no longer pursuing collection activity. We have mailed a letter, today, directly to Mr. [redacted] to confirm this information and we apologize for any inconvenience this may have caused.

Our client has requested the file be closed. IC System has closed its file and forwarded a confirmation letter to the consumer. Any further questions can be directed to our Consumer Affairs department at ###-###-####.Thank you.Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us.  We have found the phone number listed above in our system and removed it.  You should no longer be receiving phone calls from our company.  We apologize for any inconvenience this may have caused.Sincerely,Consumer AffairsThis communication is from a debt...

collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.We have now closed the account and returned it to our client.  We are requesting that any information...

provided to the credit reporting agencies regarding this account be deleted or removed from their records.  We are mailing a letter to the consumer as confirmation the account has been withdrawn.Sincerely,Consumer AffairsThis communication is from a debt collector.

We regret any inconvenience caused. We routinely report our experience to the national credit reporting agencies. The original creditor recalled the account and we immediately discontinued all activity. A deletion request was submitted to the credit reporting  agencies on our weekly file. On or about August 8, 2017 the deletion was verified with all of the credit reporting agencies electronically. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

Thank you for contacting us on behalf of the consumer. We have sent a letter to the consumer and advised this file has been closed in our office.

Initial Business Response /* (1000, 5, 2015/09/18) */
IC System Reference#: [redacted]
Thank you for forwarding this information to us. IC System responded via mail sent directly to the consumer on September 17, 2015 via the U.S. Postal Service. Please allow 7 - 10 days mailing...

time.
Candice [redacted]
Consumer Affairs

Thank you for contacting us on behalf of [redacted]. Upon receipt of this complaint we updated the account as disputed and forwarded a copy to our client. On January 18, 2017 our client recalled the account from our files. Therefore, IC System has closed its file and returned it to their...

office. We have requested the credit reporting agencies delete any reference of this account from their files. We apologize fro any inconvenience this may have caused.

This will acknowledge receipt of this complaint. IC System is investigating this matter. We will provide a response pending the outcome of the investigation.

Thank you for contacting us.  Our records indicate the account has been disputed.  The original creditor is investigating this matter.  IC System has ceased all collection activity on the account pending the outcome of the investigation.  If verification is received, we will...

forward that information directly to the consumer.
Rest assured IC System has not reported the account to any credit reporting agency.  We provide consumers with a grace period to straighten out errors.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
This communication is from a debt collector.

Thank you contacting us on behalf of the consumer. This has file has been closed with our office and we have mailed a letter directly to the consumer confirming this information.

Our records show the account was disputed and that we are no longer handling the account. We are responding to the consumer directly under separate cover. The consumer may wish to submit that letter as proof to expedite corrections as necessary. Sincerely,Consumer Affairs on behalf of IC...

System, Inc. This communication is from a debt collector.

IC System has responded directly to [redacted]. Our response was sent to the email address given in this complaint.  Thank you.

Attached is a copy of correspondence sent to the consumer on 11/28/2017. The consumer may wish to check with her local credit bureau to ensure that her credit file has been corrected. The letter may be submitted as proof if necessary. Additionally, IC System, Inc. did not purchase the account. We hope this information is helpful.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
This communication is from a debt collector.

Thank you for contacting us on behalf of Ms. [redacted]. We are mailing our response directly to her and have enclosed a copy for your office.