MicroCAD Training & Consulting

I am rejecting this response because: It is April 28, 2017 and I have not received any verification. I have not received any phone calls or letters. It is quite comical that I had to send in a complaint to the Revdex.com in order to receive any response, and the only response I received was this communication. I sent in my request in writing on March 24, 2017.  You just happen to ignore it then on April 22, 2017, you supposedly sent me the information. I am sure it does not take more than a few days for the mailed documents to reach me.  If I do receive the documents, I will be checking the dates and the stamped dates from the post office. I have not received the documents by Monday, May 1, 2017, I will be forwarding my complaint to the Attorney General, Revdex.com, credit bureaus, and the CFPB.

I am rejecting this response because:
They called and left a voicemail and left number I am not able to get through to anyone. They did report it its on all three credit reports. I had a payment arrangement set up for three payments. They took one and stopped. I was told with payment arrangement set up it was not going to be reported  i want them to delete this from credit report

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like this sent to all the 3 credit bureaus electronically so that it is removed quickly while I'm in the mortgage process.

IC System has discontinued all collection activity on the account.  We will request that any information our office may have forwarded to the credit reporting agencies regarding this account be deleted or removed from their record.  The consumer may wish to check with his local...

credit bureau in 30-45 days to ensure that his credit file has been corrected.  A confirmation has been requested to be mailed to the consumer.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Revdex.com:
Thank you. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

It is not our policy or procedure to respond as described.  The account has been coded for no further calls.  We are responding under separate cover to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This Communication is from a debt collector.

Upon receipt of your complaint our client has validated the debt.  A copy of that information was sent via mail to the consumer on July 15, 2017.  A copy of the letter is attached.  For privacy reasons we are not including a copy of the validation.Sincerely,Consumer AffairsThis...

communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we have been unable to verify the information reported within the permitted time period we will request that any information provided to the credit...

reporting agencies regarding this account be deleted.  The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected.  We are mailing a confirmation letter to the consumer. Our attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System.  If validation is received, we will forward that information to the consumer. Sincerely, Consumer Affairs This communication is from a debt collector

Upon receipt of this complaint our client has recalled the account.  Under separate cover we are mailing a confirmation letter directly to the consumer.  Please allow 5-7 days for mailing time.Sincerely,Consumer AffairsThis communication is from a debt collector.

Rest assured IC System did not report the account to any credit reporting agencies.
Attached is a copy of the letter IC System mailed to the consumer.
We hope this resolves this matter.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Upon receipt of this complaint IC System forwarded a copy to our client for review.  Our client has since informed us that the account was submitted in error.  IC System has closed out the account and discontinued all collection activity.  Under separate cover we are writing the...

consumer to verify the account has been closed. Sincerely,Consumer AffairsIC System, Inc.

Our records indicate the account has been disputed. On or about January 14, 2016 we submitted a deletion request to the credit reporting agenciesrequesting any reference to the account be deleted or removed from your credit file. Therefore any reference to the account should have been removed from...

your credit files.
If you learned of this information using a credit alert service you may wish to check with your local credit bureau to ensure that your file has been corrected.
Sincerely,
Consumer Affairs
This communication is from a debt collector

Our response was sent to the consumer via the email address provided in this complaint on May 30, 2017. Thank you.

We respectfully disagree. We have investigated the dispute, verified the debt and forwarded our response to the national credit reporting agencies. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us. Under separate cover we have responded directly to the consumer via the CFPB portal. Sincerely,Consumer Affairs on behalf of IC System, Inc.

We apologize for any inconvenience you may have been caused.  We attempted to email a receipt directly to the consumer but it was returned due to a system error.  On both April 9th and 11th a receipt was mailed directly to the consumer by regular mail, neither were returned...

undeliverable.  Also, upon receipt of this complaint, IC System emailed the consumer directly from our Consumer Affairs mailbox.  This email did not come back undeliverable. Thank you for the opportunity to review and respond to this matter. Sincerely, Consumer Affairs staff on behalf of IC System, Inc. This communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity.  We have requested that any information provided to the credit reporting agencies regarding this account be deleted or removed from their records.  The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected.Our attempts to verify this debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System.Sincerely,Consumer AffairsWe are a debt collect attempting to collect a debt and any information obtained will be used for that purpose.

Our records indicate the account has been disputed. The original creditor is investigating this matter. We have ceased all activity on the account pending the outcome of the investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed. The original creditor is investigating this matter. We have ceased all collection activity on the account pending the outcome of the investigation. On or about March 27, 2016 a deletion request was submitted to the credit reporting agencies....


If verification is provided, we may provide that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office.
Sincerely,
Consumer Affairs

This file has been closed. A letter of confirmation has been sent to the consumer under separate cover.Thank you,Consumer Affairs on behalf of IC System, Inc.