Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to Validate and returned to our clientA credit bureau deletion record was submitted on 9/10/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

FDCPA does not require an initial demand notice be sent until there is an initial communication with the consumerAt that point it is required we send that notice within business daysOur first communication with this consumer was on 5/26/at which time she expressed that this account was
FRAUDOur internal policy & client requirements are that we request the consumer provide any documentation they have supporting the claimWe received a police report showing identity theft from the consumer on 6/1/The account was marked FRAUD that day, and will be returned to our client for reviewWe have ceased all collection efforts and a credit bureau deletion record will be submitted to the credit furnishers no later than 6/10/

Complaint: ***
I am rejecting this response because:
The constant phone calls and threats from employees is beyond comprehensibleI have already flagged my social security number as identity theft due to my ex husband and never took out any payday loans
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to Validate and returned to our clientA credit bureau deletion record will be submitted on 12/8/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 6/16/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: According to our records we received an online ACDV dispute notification from the consumer on 10/31/The account was marked DISPUTE and a credit bureau deletion record will be submitted to the credit bureaus as of 11/04/There has been no further efforts to collect on this debt, nor report this debt against the consumerIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that we have received your dispute letter and forwarded this information to our client. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 02/23/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have marked the account BankruptcyThis account has been marked as BKRPT and returned to our clientA credit bureau deletion record was submitted on 11/21/16. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 12/16/16. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 02/07/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

They claim to stop collection activity yet they added the collection that is invalid on to the 3rd credit bureau on 7/weeks after this letterIt's been a month and no verification of debt!

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that our company policy is to letter upon contactOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 01/23/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintShould our client fail to provide documentation a deletion record will be sent to the three credit reporting agenciesIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to validate and returned to our clientA credit bureau deletion record will be submitted on 10/27/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because:
I have never heard of this company - they are bringing my credit score down and I have repeatedly told them I do not know this business or what this matter is in regards to
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I am accepting this business response but lets just hope that they are telling the truth and not lying about removing it because the account should have never been placed on my credit accounts in the first place confused to how in the heck they even got my information now that part scares the living heck out of me I mean they said that they are going to mark it as fraud and remove it but why even but a fraud collection on someone and purposley mess there credit up in the beginning smdh anyway im glad that Revdex.com got involved and I contacted other people to help get this resolved I am making a copy of this to send to all credit bureas and to keep as a record just in case they dont remove it
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:This is a statement because I paid this debt on March, 8th So why are they claiming it was removed and paid in full on 12/16/If this is the case, I would like a refundI would also like proof that it was removed from all three credit reportsBecause we are trying to purchase a home, we had our credit ran on 4/6/and it shows $past due to Midwest Recovery SystemsI find it absolutely amazing that with over complaints, this company still has an A+.
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that our client was unable to validate this debt. This account has been marked as Unable to Validate as of 01/22/and a record of deletion will be sent to the three credit reporting agenciesPlease allow days for the credit reporting agencies to update their recordsYou will no longer be receiving communication from our officeIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Please let it be known for the record that AFTER I filed a complaint dealing with Midwest Recovery Systems that they have attempted to contact me but that's not til after I filed a complaint and they already ruined my credit scorePlease attach this memo to the my complaintI attached a screenshot
with my complaint ID numberI can also show dated cellphone records dating from after I filedThanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***