Midwest Recovery Systems, LLC.

Complaint: ***
I am rejecting this response because: The account is showing on my credit report and this company violated the California FDCPA
Sincerely,
** *** ***

This account has been cancelled from our office internally and sent back to the client for review marked as FRAUDThe client will be required to provide supplementation of documents to the consumerWe will no longer be attempting to collect on this debt, and a credit bureau deletion record will
be submitted

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing Mr***'s complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of Mr***'s complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Prior to this complaint being filed, our office has had no communication with this consumerOur internal policy is to honor verbal & written validation/dispute requests any time a consumer is expressing such a claimWith that said, we have marked this account FRAUD as of today's date, and will issue a credit bureau deletion record on the next reporting batch. - MRS Compliance Team

Hello, as requested my full address is *** *** *** *** ** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 05/08/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. This account has been marked as Fraud as of 1/09/and a record of deletion has been sent to the three credit reporting agencies. Please allow days for the credit reporting agencies to update their records If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: I do not have a original signed contract with this companyPlease remove from my credit repair
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Prior to this complaint being filed, our office had multiple communications with this consumerThe first conversation we had with Mr*** he stated he was disputing this account and that he wanted copies of the contract so he could consult with an attorney on this matterOnce we received the validation request, these items were submitted to our client for verificationOn 07/27/our client provided the original promissory notes for this loan in questionThose documents were mailed to Mr***, with confirmed deliveryAt this point, on 07/30/2016, Mr*** spoke with a manager who went over the original bank account information the funds were deposited into, as well as the personal email address used to confirm the funding of the loan, all of which matchedMr*** still denied taking the loan & claimed this was fraudulent & that he was going to file a police report to fax to our office. We have still not received a copy of the police report Mr*** claims he has, and until that documentation is provided our office will have no other option but to continue its efforts in resolving the accountThose documents can be emailed to ***@mrs-direct.com or faxed to ***Once the police report is received, the account will be documented at FRAUD, and returned to our client for internal investigationPlease contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because:
I have already contacted your company twice but you have not responded I was told by your customer representative in July that the entries on my credit report would be removed once I provided proof of payment for one specific creditor Instead of a response, you then placed another entry on my credit report for a different creditorMind you, the first creditor you listed was a search engine! I have made every attempt to resolve this issue with no cooperation from your company whatsoever My credit reports now list different "creditors" for the same month, both of whom are completely different from the June entries and completely different from the creditor I was given over the phone This entry has been in dispute from the first time I contacted you and I made that clear You still have refused to contact me directly, forcing me to file complaints against you in order to receive a response Your company has proven to me that you are dishonest and underhanded You have not kept your word to me, but instead you continue to place different entries on my credit reports with no attempt to contact me at all, not even in response to the proof of payment I sent to you What you are doing is effectively attempting to hold my credit reports hostage in order to force me to pay a debt I do not owe Now, you claim your "client" is going to investigate and then you will respond? Really? But of course, that is the answer you give now - in response to the Revdex.com contacting you But you refused to respond to me I have absolutely no faith at all that you can be trusted to properly resolve this matter and I will continue to complain via every avenue at my disposal as I refuse to be blackmailed into paying money that I do not owe You had ample opportunity to resolve this matter but instead you lied and then placed additional fraudulent entries on my credit report, listing current dates in an obvious attempt to restart any statute of limitations that would apply if this debt was valid If you place yet another entry on my credit report I will contact an attorney Since you will only contact me via a third party, perhaps that is the best way to deal with you No wonder the internet is full of complaints against your company.*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Please send me written correspondence confirming the completion of this actionThank you*** *** ** Radcliff, KY ***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and will wait for the investigation to be completed prior to advising if it was satisfactory
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 9/29/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 04/03/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate this consumer paid this account through our office on 11/07/If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: this is not what I was told when I called in I was told it would be marked fraud and returned to client also the original creditor they have listed was shut down by a financial Bureau can not find a reason why however this company's debt collection license is revoked in the state of Illinois if they continue to report me with out a license in my state I will file a complaint with the proper authorities in my state
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that their resolution to mark the account as fraud and to permanently delete it from my credit is satisfactory to me.
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to Validate and returned to our clientA credit bureau deletion record will be submitted on 10/6/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We have attempted to contact this consumer on *** on multiple occasions without successWe spoke with an unidentified female on 3-10-16, in which the unidentified female immediately hung up on the agent upon identification of our companyPlease contact our office to further understand
the reason for the reporting, and come to resolution