Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. This account has been marked as Fraud as of 03/16/and a record of deletion has been sent to the three credit reporting agencies on 3/18/Please allow days for the credit reporting agencies to update their recordsIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: According to our records we received a faxed dispute letter from the consumer on 10/17/The account was marked DISPUTE and a credit bureau deletion record was submitted to the credit bureaus as of 10/28/There has been no further efforts to collect on this debt, nor report this debt against the consumerIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 03/08/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

This account has been cancelled from our office internally and sent back to the client for review marked as FRAUDThe client will be required to provide supplementation of documents to the consumer. We will no longer be attempting to collect on this debt, and a credit bureau deletion record
was submitted on 06/20/

The complaint has already been resolved

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as DISPUTE and a validation request has been submitted to our clientThis will show on your credit report as a disputed accountOnce they have provided the requested documentation, that will be forwarded to the consumer at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Ms*** originally had a loan that was placed with our office for collections regarding a loan through MTE FinancialOur office was unable to obtain the original promissory notes from the Client, and issued a DISPUTE on the account, and returned the matter to our clientThis cancellation was done on 09/09/2015, and credit bureau deletion records were submitted on 09/15/The complaint as of today is regarding a loan Ms*** took at *** ***, which in a storefront payday loan lender, in which she would have had to be at the physical location in person to acquire this loanPrior to this complaint being filed, we received no communication from this consumer either written, or verbal, after multiple attempts to contact her at various numbers provided by our clientOur internal policy however is to honor verbal & written DISPUTE claims any time a consumer is expressing such a claimWith that said, we have acknowledged this as a dispute/validation request, and have marked this account DISPUTE as of today's date, and will issue a request for validation documentation from our clientThose documents will be mailed to the newly provided physical addressPlease contact our office to resolve this at ***You may also email us at [email protected]. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 12/06/16. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 01/13/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that prior to receiving this complaint this account was recalled by our client and is no longer with our officeWe have followed our recalled account policy and haven’t had any further communication with the consumerNo future follow up is plannedOur recalled account policy is once an account is recalled by a client, we immediately stop all collection efforts and send a record of deletion to all three credit reporting agenciesThis record was sent on 02/03/Then, we close and return the account to our client to our client per their request

Complaint: ***
I am rejecting this response because:I have received no such documentation, at my residence, or my workplaceIf I remember accurately, this alleged debt is from years agoI simply do NOT have any supporting documentation showing I owe this debt.
In addition to that, their collection tactics are exceedingly aggressive, and, in my opinion, violate the FDCPA. I want this item removed from my credit report immediatelyI show the item hitting my credit report on 12/19/17, and the call occurred on 12/22/In addition, I was told this debt was from 2012, and depending on the month, I believe is outside the statute of limitations in MI. Bottom line, remove the item from my credit report.
Sincerely,
*** ***

Initial Business Response /* (1000, 6, 2015/08/26) */
Unfortunately, this complaint is erroneous, in many regardsThere has been a request for total account reconciliation to ensure this client has reported all payments to MRS, and to ensure MRS has proper accounting of all accounts placed with
usThe last payment made to this client as of last week, and the funds were cashedThere has been several attempts to reconcile all differences with this client, and our attempts ended in unreasonable demands, and slander against our company nameThere will be continued efforts to resolve this matter, until both parties are satisfied

Complaint: ***
I am rejecting this response because: did they report it as FRAUD to all CREDIT AGENCIES? if they did I will accept but ONLY if they report it to all credit agencies please get back to meThank You
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. This account has been marked as Fraud as of 03/15/and a record of deletion has been sent to the three credit reporting agencies on 3/18/Please allow days for the credit reporting agencies to update their recordsIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterIt was found that our client has requested we place your account on hold while insurance is investigated Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 04/03/and a record of dispute has been sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at *** You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 03/19/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that our client was unable to validate this debt. This account has been marked as Unable to Validate as of 02/06/and a record of deletion will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***