Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 12/26/16. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that you spoke with and agent on 12/22/and requested that a bill be sent to you regarding the account. The bill was sent on 12/22/Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 02/26/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing Mr***'s complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of Mr***'s complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our office was unable to locate any consumer with the name *** ***If there is a more unique identifier, or social security number, that could be provided so we are able to locate this consumer, and further investigate this claim, this information would be extremely helpful in our discovery- MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as DISPUTE and a validation request has been submitted to our client. This account will be marked as dispute on the credit report Once they have provided the requested documentation, that will be forwarded to the consumer at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because
I am not sure how to respond to this responseI have honestly never heard of Midwest Recovery before seeing it on my credit reportsI only have one cell phone number, not “various” phone numbers as the company claimsThey have received “no communication…written, or verbal” from me because I have never received anything regarding their company and have no voicemails or missed calls from this companyI do not know what phone numbers or what addresses they are speaking of that they have "communicated” with me. I took out a “ payday loan” online several years ago and paid several paymentsIt was then sent over to a third party, no collection on my report, and paid off. This is an account that has considered closed and paid in full with no further obligations as I was toldI would like to see any documents with information regarding a debt that I "owe" to Midwest Recovery signed by meThis "collection” placed on my credit report and "derogatory mark" are the first I have ever heard of Midwest RecoveryI would like it removed and corrected because I was not contacted prior to it being placed on my reportsThis is a claim and I feel that my “identity” may have been jeopardized with the sounds of this claim by Midwest RecoveryThis is the first time I have heard of Midwest RecoveryThank you for your time, *** ** *** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 4/24/2017. The control number for this deletion is ***If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 05/08/2017. The control number for this deletion is ***If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: This bill has been verified as a Worker's Compensation bill that somehow they did not receiveIt is illegal to report bills of such on my credit reportA dispute does not delete this from my credit reportsI will not accept anything except a deletion, or I will be going back to speak with my attorneyAlso, the collection agency failed to take proper steps prior to placing this on my credit reportWorker's Compensation (***) has agreed to pay this billI do not have time to place my purchases on hold, due to this negligenceI keep my credit clean for s reasonI was told by *** at Midwestern that they self report to credit agenciesTherefore, they should be able to delete this collection immediately and hold it until Worker's Compensation receives the bill and pay.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
IIf I accept the case will be closed as satisfactoryI do not believe they will follow through with contacting the original creditors.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have had the same phone number and address for more than years If there was a legitimate debt, there would have been zero issues with the company contacting meI need to reiterate the request to have it removed from my credit report
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We have searched by all possible means to try to find this consumer in our system. I cannot attest to us contacting them by the information provided by the consumer nor confirm no future follow up, unless they can contact us. Unfortunately, there isn’t sufficient information provided to
us or it is different from what we have and we are unable to locate them in our system. If there is a different name or spelling of the name (i.emaiden name), different address, birth date, or a social security number that could be provided then we may be able to look up the consumer claiming this has been reported to their credit or is not their responsibility

Complaint: ***
I am rejecting this response because: They never responded to my messages from 7/25, 7/27, 8/1, and 8/and yet the email I sent yesterday on the Revdex.com website they are just replying with the same generic email
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterIt was found that there has been no telephone communication regarding this matterIt was found that our client was unable to validate this debt. This account has been marked as Unable to Validate as of 02/05/and a record of deletion will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has previously been marked as DISPUTE and a validation request has previously been submitted to our client and provided to the consumerIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

This account has been cancelled from our office internally and sent back to the client for review marked as FRAUDThe client will be required to provide supplementation of documents to the consumer. We will no longer be attempting to collect on this debt, and a credit bureau deletion record
will be submitted in the next reporting batch

Hello,My previous married name was *** *** and that is the name they are saying was on the loan The problem I have with this is they said the loan was taken out in 2011, but I was not *** *** in My identity was stolen a few years back by people using different names, but my
information They were taking out payday loans and what happens is they don't pay them and the collection companies get my information and assume I took out the loan I have asked them for documentation showing I personally took out this loan and they cannot provide me with anything except a letter saying I owe $ That is not proof that I took out a loan and I know for a fact I have never taken out a loan for that much money.I need this resolved and taken off of my credit.Thank you*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meIt is important to note that this is the second time the company has placed invalid collections on my credit reportThis is my second complaint, the first in December and now in June I will accept the resolution as long as the invalid collections are deleted from my credit reports and that this never occurs again
Sincerely,
*** ***