Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 02/24/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me upon my receipt of verification and documentation either by mail or email from Midwest Recovery Systems that it has submitted a credit bureau deletion record
Sincerely,
*** ***

Our office has attempted to contact this consumer on multiple occasions on multiple different numbers provided to us without successShe may have our company confused with another collection agencyWith that said, our internal policy is to honor verbal disputesThis account has been cancelled
from our office internally and sent back to the client for review marked as FRAUDThe client will be required to provide supplementation of documents to the consumerWe will no longer be attempting to collect on this debt, and a credit bureau deletion record will be submitted

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have established communication with this consumer, and she is currently in a payment arrangement to satisfy the balance outstandingIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our office received a verbal dispute from this consumer that was processed on 10/10/This marked the account in a DISPUTE status which will issue a credit bureau deletion record on 10/14/2016. If the consumer has pending disputes with the credit furnishers that may be hindering the items from being removedPlease contact the reporting agency in which you are seeing the data, and ensure they don't have any pending ACDV disputes pending through E-Oscar that may be prohibiting the release of the deletionIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: you are still in violation by continuing to report an account that is not validated delete immediately or I will file a complaint with the consimer financial protection bureau.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me assuming they dont come back a third time and harass me again
Sincerely,
*** ***

I was told the name they have is *** ***This company never sent me a notice they broke the law which it needs to be removedBy law your required to send a noticeI don't feel safe disclosing my Ssn number here

Complaint: 1***
I am rejecting this response because:
The company states that they sent a letter to my address and that since they never receivers return mail they assume they it had arrived to my addressI never received a letterI have contacted Minnesota's General Attorneys office and have found that this company is not licensed to collect in the state of minnesotaThe company in which they are collecting for us a pay day loan company which also not licensed for the state of MinnesotaThe state of Minnesota has a very strict Pay Day Loan Law in which loans cannot exceed $and have a set interest rateFrom what has been filed on my report they are stating I took out a $loan and that I owe $That would exceed the amount allowable to be loaned along with exceeding the interest rate maxMidwest Recovery has not provided proof that a debt validation letter was sent via USPSIn which if I had received I would have sent a disputeThey put a hit on my credit report without following law, in which I can sue for up to $1,for not following governing lawsThis needs to be removed now from Credit Report!
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as PIF (PAID IN FULL) and returned to our client since the consumer acknowledged and paid the debtA credit bureau deletion record was submitted on 12/16/2016. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. I will be 100% satisfied once this is completely off of my credit report.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 04/03/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at [email protected]. - MRS Compliance Team

Complaint: ***
I am rejecting this response because:I don't believe MRS understands my complaint. They have already violated Texas Finance Code. They failed to provide a response to my validation request within the specified daysAny documentation or information provided at this point would be too little too late. At this point I have already been damaged by their willful negligence. I have made every effort to resolve this matter outside of presenting this matter to a courtroom before a jury in my community. Again, I respectfully request they delete the invalidated account from all credit reports
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterIt was found that these accounts have previously been validatedOur internal policy is to honor both verbal, and written validation requestsThese accounts were marked as Dispute as of 03/13/and 04/24/and a record of dispute was sent to the three credit reporting agencies. Additionally, a validation request was submitted to our clientThey have provided the requested documentation, it was forwarded to you at the address provided in this complaint on 03/22/If there are any questions, please contact our office to resolve this at ***You may also email us at s***. - MRS Compliance Team

Initial Business Response /* (1000, 6, 2015/09/11) */
Contact Name and Title: MRS Support
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@mrs-direct.com
We sent correspondence to Ms*** on 07/13/Furthermore, only have contact number to reach her at, and our attempts have been
unsuccessfulIn regards to "disconnected" phone lines, we apologize for any inconvenience, as this is the first we've ever heard such a thingWe have multiple contact numbers she can attempt XXX-XXX-XXXX, XXX-XXX-XXXX, or XXX-XXX-XXXXPlease contact us to further assist you in this matter

12/12/2017: Mediator emailed consumer requesting update.12/13/2017: Mediator emailed consumer requesting update12/13/2017: No it was never resolved nor have they called me back or responded to my emails.12/13/2017: I want them to adjust the balance owed to $and it shouldn’t be on my credit reportIt is not validThey have not been responsive and I am willing to pay it in full once it is off my credit report12/26/2017: Mediator provided update to consumer

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. This account has been marked as Fraud as of 05/011/and a record of deletion will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at ***You may also email us at [email protected]. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: I sent police report regarding fraud certified mail and they received it on July 20th, they still have not deleted negative reports as Jul 25th as per their response!
Sincerely,
*** ***