Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to Validate and returned to our clientA credit bureau deletion record will be submitted on 11/17/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

(The following information was received by the Revdex.com in a duplicate complaint filed on 3/3/of original Complaint ID#***.)A collections account from this company was placed on my credit report in Sept I have never had any accounts or loans with this company at anytimeCorrection to a credit reportA letter to all three credit bureaus to remove this item from my reportI would also like this mailed to me for my records

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has previously been marked as DISPUTE and a validation request has previously been submitted to our client and provided to the consumerWe are resending media to consumer If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to validate and returned to our clientA credit bureau deletion record will be submitted on 12/1/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to validate and returned to our clientA credit bureau deletion record will be submitted on 11/10/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that our client was unable to validate this debt. This account has been marked as Unable to Validate as of 05/10/and a record of deletion will be sent to the three credit reporting agencies. Please allow days for the credit reporting agencies to update their records If there are any questions, please contact our office to resolve this at ***You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 12/8/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. It was found that this account was marked dispute on 01/23/As of 01/26/2018t his account has been marked as Fraud and a record of deletion will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to validated and returned to our clientA credit bureau deletion record will be submitted on 07/28/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 01/22/and a record of dispute will be sent to the three credit reporting agencies. Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Complaint: ***
I am rejecting this response because: it is not a resolutionIt is only what they are attempting to do.
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity
to respondUpon receiving notification of this complaint, MRS investigated regarding this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 10/28/2016. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Initial Business Response /* (1000, 5, 2015/09/16) */
Contact Name and Title: MRS Support
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@mrs-direct.com
Our records indicate there was a notice sent to Ms*** on 07/13/2015, with no return mail flag on her accountWe have also made several
attempts to contact her at XXX-XXX-XXXX, which was the contact number provided to us by our clientPlease contact our office to further discuss this, and if this matter is in fact fraud, we will help get this matter resolved for Ms***Our contact information is XXX-XXX-XXXX or ***@mrs-direct.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as CANCELLED and returned to our clientA credit bureau deletion record will be submitted on 8/4/2017. If there are any questions, please contact our office to resolve this at ***You may also email us at ***. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing Ms***'s complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of Ms***'s complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Prior to this complaint being filed, we received no communication from Ms***Our first, and only, communication with Ms*** was on 07/15/During this communication the consumer expressed that this account was not legitimate, and she wanted validation of the debt. Our internal policy is to honor verbal & written validation/dispute requests any time a consumer is expressing such a claimWith that said, we have acknowledged this validation request, and have marked this account DISPUTE as of 07/15/2016, and will issue a request for validation documentation from our clientThose documents will be mailed to the newly provided physical address Please contact our office to resolve this at ***You may also email us at [email protected]. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as DISPUTE and a validation request has been submitted to our clientOnce they have provided the requested documentation, that will be forwarded to the consumer at the address provided in this complaintIf there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the
opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Cancelled and returned to our clientA credit bureau deletion record was submitted on 07/03/Please allow 30-for the credit bureau to update their records. If there are any questions, please contact our office to resolve this at ***You may also email us at ***@mrs-direct.com. - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  This account has been marked as Fraud as of 04/16/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that your account has been cancelled in our office and returned to our client. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as cancelled as of 04/04/2018 and a credit bureau deletion was submitted on 04/08/2018. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [email protected].  - MRS Compliance Team