Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 03/28/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that there has not been telephone communication regarding this account. This account has been marked as Fraud as of 04/19/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 04/03/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [redacted].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that this issue has been resolved. Your phone number has been removed.  No further telephone calls should be received.  If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [redacted].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  This account has been marked as Fraud as of 05/09/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Complaint: [redacted]
I am rejecting this response because: you do not give a reason as to why this is on my account. I have personally not had any collections. Please remove this from my credit report. 
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  This account has been marked as Fraud as of 05/21/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted].com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that our client was unable to validate this debt.  This account has been marked as Unable to Validate as of 04/27/2018 and a record of deletion will be sent to the three credit reporting agencies.  Please allow 30 days for the credit reporting agencies to update their records.   If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 05/10/2018 and a record of dispute has been sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [email protected].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 05/10/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 04/17/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. If there are any questions, please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], as long as they follow through with what is stated in their response, I find that the resolution is satisfactory to me.
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as DISPUTE and a validation request has been submitted to our client. During this time the account is reported as a dispute on the credit report. Once they have provided the requested documentation, that will be forwarded to the consumer at the address provided in this complaint. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that prior to receiving your Revdex.com complaint there was only one telephone communication attempt made and requested validation provided. This account has been marked as Fraud as of 04/16/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted].  - MRS Compliance Team

Contact Name and Title: MRS Support
Contact Phone: [redacted]
Contact Email: [redacted]
Our company has had no communication with this consumer. Please see the call notes below:
03-02-2016 @ 12::1 TCN Voice Result: MAH Machine Hangup To Phone [redacted]
02-27-2016 @ 11::2 TCN...

Voice Result: MAH Machine Hangup To Phone [redacted]
02-17-2016 @ 12::4 TCN Voice Result: MAH Machine Hangup To Phone [redacted]
02-16-2016 @ 12:45 by KB1 - T/P [redacted]
02-11-2016 @ 3::03 TCN Voice Result: MAH Machine Hangup To Phone [redacted]
01-28-2016 @ 4::25 TCN Voice Result: MAH Machine Hangup To Phone [redacted]
01-27-2016 @ 08:25 by NR1 - [redacted]
01-20-2016 @ 08:51 by SP1 - TEL# [redacted]-NML
01-19-2016 @ 09:29 by KB1 - CORRECTION [redacted]
01-19-2016 @ 09:29 by KB1 - T/P 9439- [redacted]
01-19-2016 @ 09:29 by KB1 - T/P 3241- [redacted]
01-19-2016 @ 09:26 by KB1 - T/P [redacted]
01-18-2016 @ 4::48 TCN Voice Result: ALA Answered Linkcall Ab To Phone [redacted]
01-18-2016 @ 13:58 by NR1 - [redacted]
01-14-2016 New Reference Phone: [redacted]
01-14-2016 New Work Phone: [redacted]
01-14-2016 New Phone: [redacted]
There are many companies that operate in that fashion that unfortunately get all collection agencies lumped into the same category. MRS has voice analytics set for FDCPA & UDAP guidelines, and in the event an agent was to speak like this on the phone they would be immediately terminated from MRS. All calls inbound & outbound of our facility are recorded. Please have this consumer contact us directly to try to resolve this matter. Our contact information has been provided with this response.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that prior to receiving this complaint this account was recalled by our client and is no longer with our office. We have followed our recalled account policy and haven’t had any further communication with the consumer. No future follow up is planned. Our recalled account policy is once an account is recalled by a client, we immediately stop all collection efforts and send a record of deletion to all three credit reporting agencies. A new record for deletion was sent on 2/12/2018.  The control number for this deletion is [redacted]. Please allow 30 days for the credit reporting agencies to update their records. Then, we close and return the account to our client to our client per their request.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has previously been marked as DISPUTE and a validation request has previously been submitted to our client and provided to the consumer. We are resending media to consumer. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Complaint: [redacted]
I am rejecting this response because:
I did not receive any information. That's why I disputed it. I want valid proof, as soon as possible, that I was the recipient of any of the services or programs that are listed on my credit report because it seems fraudulent. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record will be submitted on 5/19/2017.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team