Midwest Recovery Systems, LLC.

Complaint: [redacted]
I am rejecting this response because:
I have contact this  client that they are claiming and I have called 4 times all today and every time I get their answering machine. 
Seems strange that these people don't answer their phone? 
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that our client was unable to validate this debt.  This account has been marked as Unable to Validate as of 02/26/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 01/23/2018 and a record of deletion has been sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. Should our client fail to provide documentation a deletion record will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Cancelled and Returned and returned to our client. A credit bureau deletion record will be submitted on 10/27/2017. Please allow 30-90 for the credit bureau to update their records.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Complaint: [redacted]
I am rejecting this response because:I had the same business attempting to get $800 out of me on my Transunion credit report and I had it removed.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Will be satisfactory to me when I actually see the debt deleted from all 3 credit bureaus.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. May you please send me this in writing for my personal records as well. thank you so much!
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: To start the with I never received paperwork from the original creditor stating I owe them. So if I NEVER entered a signed contractual agreement with the original creditor, how do you figure I owe you??? If you are stating I owe you (Midwest Recovery) then why wasn't I contacted BEFORE this alleged debt was placed on my credit report? According to the FTC (Federal Trade Commission) by law you if you haven`t sent me validation of a debt you cannot collect on it. AGAIN I have NEVER heard of this company until now and I DO NOT OWE you.
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaint. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record was submitted on 11/21/16.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Unable to Validate and returned to our client. A credit bureau deletion record was submitted on 08/25/2017.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Initial Business Response /* (1000, 5, 2016/03/07) */
Contact Name and Title: MRS Support
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@mrs-direct.com
This account has been cancelled from our office internally and sent back to the client for review marked as FRAUD. The client will be...

required to provide supplementation of documents to the consumer. We will no longer be attempting to collect on this debt, and a credit bureau deletion record will be submitted on 03/15/2016.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate the response and I consider the matter resolved.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously. Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. We apologize for the inconvenience. Our office has attempted to contact you on 12/5/2017 to provide options and come to a mutually agreed upon resolution. Please contact our office at [redacted] and we will get this resolved. This account has been marked as settled in full and reported to the credit reporting agencies as such. Thank you for your patience and cooperation. -MRS Compliance Team

Our office has attempted to contact this consumer at [redacted] 9 times since 2/22/16. We have had no return phones calls, nor anyone answer the phone when called. There was also a notice sent to this consumer on 2/26/16 to [redacted] with no mail return. Please...

contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  I will wait to see what the client response is. Thank you.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Although they are liars and scammers.  They did contact me and I told them that the account if fraudulent.  That's why they marked as Fraud.  They are horrible people that try to scam people out of money for bogus debts.
Sincerely,
[redacted]

On the 7th a company called Midwest Recovery Systems placed a collection on my transunion credit report for 1,025.00. They put two collections for the same debt on my Equifax report. This is not my debt. I have never been contact through mail or phone stating I owe this debt. They are also not licensed to collect in the state of Tennessee. So I contacted the Revdex.com, the Tennessee Board of Collections and filed disputes with Equifax and Transunion. Then on the 8th I received an email from the Board of Collections here in Tennesee and they had a letter from the company saying they were going to delete it. 2 days after that it was both collections were deleted from my Equifax report but not my transunion. Then this morning I get an alert from my Equifax monitoring saying that have added back on my report but this time it was only once. So at this point I have contacted the CFPB and I have contacted the Board of collections in Tennessee again. This company has broken several debt collection laws and it needs to be corrected The same debt can not be added to a credit report twice, which they did the first time on the 7th. 2. A debt collection can not put a collection on a credit report without sending a letter for debt validation, which they have done twice now. 3rd. Midwest Recovery Systems is not licensed to do debt collection in Tennessee but they are attempting to.I want it deleted from my Transunion and Equifax report. This in not my debt, I have no knowledge of this debt.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaint. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record will be submitted on 12/16/16. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Unable to Validate and returned to our client. A credit bureau deletion record will be submitted on 11/17/2017. Please allow 30-90 for the credit bureau to update their records.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Prior to this complaint being filed, we received email communication from this consumer requesting we send her a letter stating what this debt was. Our office responded to that email communication with her requested letter stating what the balance was, the original creditor, our contact information, etc. We then made 2 attempts to contact this consumer on the phone provided in this complaint without any returned phone calls, or subsequent email communications. Our internal policy however is to honor verbal & written DISPUTE claims any time a consumer is expressing such a claim. With that said, we have acknowledged this as a dispute/validation request, and have marked this account DISPUTE as of today's date, and will issue a request for validation documentation from our client. Those documents will be mailed to the newly provided physical address. Please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team