Milestone Management

am being asked to move for what reason? when I attempt to lease, Mandye will not sign the rental history, and requests she wants a personal discussion I reported a neighbor, emptying buckets of " human waste", provided proof of over the occupancy limit, then was falsely accused of cussing at neighbors!Now, I' e been asked to move ( I don't want to), with no explanation, so I'm assuming it's retaliation I've lived here for years and still have open maintenance requestsI applied at other apts., only to be told that Mandye is non compliant with providing rental history, instead, insisting on a PERSONAL DISCUSSION about me Better have proof , is all I will say! People are allowed to hang laundry, and leave out garbage ( both lease violations), and the garbage is causing rats I reported it to Rudy, whom whined about a garden several buildings awayHe had an exterminator come out, that left ant/roach baits on the kitchen floorThe rats could have used them for shoes! The ra

I would like to inform you good people not to lease an apartment from [redacted] at RosewoodReading below will explain why!!! I moved into my apartment April 28th and since moving in I have constantly been harassed by my neighbor as well as managementMy neighbor was caught looking in my windows reporting back to management everything I had in my apartmenther dog almost viciously attacked my Mom and nieceshe sweeps her dog feces, dog hair and trash down on my balconylast but not least she writes down the time, date, color and license plate number of all my visitorshow strange is it for my family to have to go through this? I informed Jenifer and [redacted] Heaston but as you can see nothing was doneI installed cameras to protect meproperty but after my upstairs neighbor complained to [redacted] Heaston about my cameras, [redacted] Heaston immediately served me a violation which I thought was out of line and was not of protocol [redacted] Heaston served me by opening my door without my permi

I am unhappy with my living arrangement with this complexThere are too many neglects and needed repairs for the price they are trying to charge I am overall unhappy and unsatisfied with the living agreement between myself and Silverado aptssince the day I moved in it has been one thing after the otherThe sales woman who handled my application was new and didn't receive the assistance she needed to help me properly complete my moveI am a single mother of young kidsI work extremely hard for themI get very little help and the added stress with this apartment complex has driven me back into depression and a serious emotional imbalanceI am in the works with a new job, children are in school and day careEtcbut at this point with the current and past issues and with the dollar amount that this unit is going for is absurdIt's nothing like the one they showed me and I have even had the maintenance man cut and leave his private hairs on my bathroom counter and nothing wa

They broke our lease agreement by switching companies without informing us beforehandThey want us to pay $after we paid the amount they wanted We went into a lease with a company before The Residence of North Dallas took over in May of We were given absolutely no warning that The Residence of North Dallas was taking over later that year when our lease had said that we would be properly notified within days before any changes were finalizedHowever, we did not find out about the company switch until after it had already happenedFrom there, all customer service went down hillThey had problems with accepting payments in any form other than money order, and would still fine us for late payments, even though their end wasn't functioning properlyWe decided we wanted to move before our lease was up in May 2013, so we gave the leasing office days notice, and came to an agreement on what would be owed, which was the last months rent and a couple of extra chargesW

Will charge for wear-and-tear maintenance, very loud plumbing issues, multiple domestic-disturbance calls resulting in police patrols, and office staff is a revolving doorBrush up on your rights as tenet before considering a lease here

I have lived in this apartment complex for many yearsI have filed service request about running/leaking toilets multiple timesThey have attempted to fix the issue several times however, it has not been totally repairedMy water bill has drastically increased over the past several monthsI have spoken to the property manager Jessica [redacted] several times and she says she will resolve the leaks but does notShe refuses to admit the conversation we had about the leaks even when several staff members in the office were there to verify the incidentShe will not give me information as to the correct reading of my water meter and all of my work orders are now deleted in their systemShe is very rude and unprofessional and she adjusts the data in their system so that the accurate information is unaccounted forThe water on the property has been shut off on 2/5/and 2/11/to fix leaks on the property, yet she continues to deny the leaks existSeveral residents have complained about

Extreme delays with service Lack compassion Unfair treatment Vendictive behavior Maintenance problems- no tracking system for entry into apartment and Notice Lack of communication within office staff Over flowing dumpster Dishonest Lack integrity

Multiple vehicles, including mine and my husbands, have either been broken into or stolen on the propertyMilestone refuses to acknowledge the issue In the last few months, multiple vehicles, including mine and my husbands, have either been broken into or stolen on the property yet Milestone refuses to acknowledge the issueOur neighbor said they claimed there is no security problem or issue with crime in the complex which is untrueWhile a gated community, percent of the time the gates are open and inoperableOur neighbor reached out to Milestone Management about security cameras on the complexCurrently the only security cameras face the front officeMilestone Management gave multiple excuses as to why there are no security cameras throughout the complex as well as why they won't put any more on the propertyMilestone Management will not even send an email to residents warning of theft or other safety issuesWe feel very unsafe here, as do other residents we have spoken

The maintenance staff entered my apartment with a replacement refrigerator and it was filled with roaches and my home is now infested The maintenance staff entered my apartment with a replacement refrigerator and that is when the problems derivedThe replacement refrigerator was filled with pest as in cockroachesWhen I arrived home from work Friday evening I went to the kitchen to check and see if the refrigerator had indeed been replaced and I noticed a bug crawling on the refrigerator, at first, I thought nothing of it; I killed it thinking it was a one time occurrence and that is when I noticed several more bugs on and around the perimeter of the replacement refrigeratorMy thoughts were "what is going on, and where are these bugs coming from, I have never had an issue with bugs." I then opened the refrigerator and saw not one, not two, but three dead roaches inside of the refrigerator where I am expected to keep foodAt this point I was extremely disgusted! To add insult to

The apartment complex office has made multiple mistakes without being able to explain what happened and has refused to compensate us for any expenses We were told that our move in date, 07/18/16, was delayed when we came to pick up the keys and that someone was suppose to call usThey then refused to compensate us for the nights that we had to stay in a hotelThen we moved in to an apartment infested with bed bugsWhen we set up a date to have treatment done, we were told to have our apartment ready by Monday, 08/29/When the day arrived, we had prepared our apartment, but no one ever showed up for treatmentWhen we asked them why no one came, they told us that they cancelled our appointment because they thought we weren't readyThey never asked us if we were or notThey now are telling us that they don't know what happened to the first appointmentThen when another appointment was made, we were unable to do it at that particular timeWe called the office several times t

Honor what your representatives tell tenants I just renewed my contract to start next month at an apartment complex managed by MilestoneMind you this is the first time I renew an apartment leaseIn looking at their contract it says their prorated amount is due on he 7th day of the month of my renewalAt the bottom there is a misleading disclosure that contradicts thatI call In to speak to a representative to clear the confusion and they confirmed I owed my first months week plus utilities and then my prorated amount could be paid on the 7th day of the month I renewedI called back to get the girl's name I spoke with and now they tell me it's all due on the 1st of the monthI spoke to an assistant manager that was very rude and tried in NO WAY to come a resolution with meI told her I would take the lease to my lawyer to be reviewed due to the misleading information and she did not careShe said that wasn't on her it's was the owners policy because she did not own the place

no cable for over a month, haven't given eta and said cable is free, not part of rent so we just have to deal with itstaff was very rude on December my cable went out on that Monday December I went to the office made them aware and they told us to call accessmediato handle the problem they didnt I went back to the office and they said they are handling it dont know if they are ordering a part or what but I will get a etaweeks later cable still out, go to office ask a lady what is going on with the cable and she said they know whats going on an are waiting on direct tv to handle the problemI said its almost been a month are we getting anything off are rent she said its a free service an do I really need to explain that to you, I said no I understand an gave her a analogy on how its not free saying that is like saying the computers were free if no one is renting here they dont get paid for and she said I was rude an that she answered my question have a nice d

Milestone Mgmt (MM) pirchased "The Myrtles", a clean and safe apartment complex in Portsmouth VA, situated outside a US Naval Hospital (which employs a mix of active-duty Service Members (SMs), civilian, and contract personnel from all over the world)The location is a gold mine for any smart business owner - a ready-made treasure trove of potential customers within a stone's throw, who have regular paychecks, and are (or were) looking for convenient, safe, clean apartments while stationed at the Naval Hospital Until MM bought The Myrtles, that isThe quality of services offered was A+ before MM arrivedNow it's rapidly becoming a dump During the hottest April on record in tropical Portsmouth, we had no AC for over one monthIt was unbearableMM did nothingTheir usual excuse : "we are waiting for a part, nothing we can do." Toilet not working? MM locked the only public bathroom in the building (in the "Business Lounge" which is only open to Residents, and WAS a convenient amenity for people to enjoy) Result? Resident buys their own 'snake' and unclogs the toilet once a dayWater pressure ? Hardly any The Myrtles are supposed to be locked bldgs, which residents are happy to pay good money for - until Milestone arrived a couple years agoNow the front doors are "jimmied" open and Management says we'll fix itMonths go byMM does not seem to care about our safetyIt no longer feels like the lovely, safe well-maintained complex it once was The parking lots were FINALLY lit again, but only after daily complaints by residents about hazards posed by walking from our cars to the building, in almost total darkness! There are retirees living here, a nice mix of age groupsPet-friendly buildings are not so safe if you can't SEE where you are steppingMM finally replaced about lantern lights so it's betterStill not great The poor Office staff can't do muchTheir hands are tied by "Corporate" whatever that meansSlumlords, that's what Corporate means to the long-suffering folks who have loved living here - until Milestone bought the place Final comment: "Penny wise and Pound foolish" sums it upThey seem so blinded by profit motive, that they don't see what a gold mine they have here As we write this, Oct 2017, we are going on weeks without Cable service - the least of our worries - just another example of the dunderheaded business practice of Milestone NON-ManagementWhat a shameWhen we moved in, Cable was included in the rent, including HBO channelsThose simply disappeared months agoMM blamed the Cable Company Signed, A civil servant and resident (for now)

it was the night of 09/26/at about 11:30pm I came home from work, the lot was full and I drove around and park on the corner by the mailbox than I walked to get my mails and than went to my building get myself ready to be back at work a 6:Am 5:in the morning I was rushing to be out for work and I didn't see my car, I was panic and shocked that it was stolen because lately we having lots of car breaking in and so onwhen I call the police the told me my car was towed...! when I asked what was the reason they said they don't have any information about it so I missed a day of work just to wait for the manager to be at the office around 10Am to find out why my car get towed, I was just started to work since the hurricane Irma power outrage and Evis Colon the manager told me it was the police because I park in the postal parking, which has no warning sign etcaccording to the towed receipt they took the car at 12:am everybody park there at night because there's no mail del

The management at the leasing office has refused to attempt any other resolution other than forcing me to stay in my apartment and pay about $ When I was within days of the end of my lease I received a phone call from the leasing office inquiring as to whether or not I would be extending my stay with themI informed the lady that I was in the process of building a house, so I would not be staying past the end of my lease termShe congratulated me on my purchase and wished me luck, but never mentioned that the verbal notification I had just given her would not be sufficient to allow me to leave on June 23rd when my lease was endingLater that day I received an email that said "you may send notifications to this email" from the apartment complex and thought nothing of itOn May 25th I received a notice in the mail with the rent amount for the upcoming month, so I sent an email as a formal notice and reminder of my intentions to leave at the end of my lease, fearing the ball

They towed my car illegally in violation of the signed Lease Agreement The Lease Agreement states in the Lease Addendum for Enclosed Garage, Carport, or Storage Unit in Section "carport space number(s) UNASSIGNED" My car was parked legally in accordance of the Lease Agreement According to the lease agreement I can park in any open carport that is not clearly designated as "Reserved" or "Handicapped" They claimed that I needed a sticker to park in the car port There is nothing in the Lease Agreement that states that or the number of cars that I can own

We applied for corporate housingUpon approval we were asked to pay an additional depositAround move in time management rejected our application and assured me would get a full refundIt's been months Product_Or_Service: Corporate Housing

Milestone Management Corporate Office My name is [redacted] and I recently applied to one of your properties, Village at Almand Creek in Conyers, Georgia I applied online on June 7th, requiring that I pay $online and then went to the office the same day and paid the $Administration fee During the whole process I was working with [redacted] ***From June 7th ? June 14, Toni and I emailed back and forth so I can move in July 1st The apartment was ready June 23rd, however I asked could I move in on July 1st, since I was already living in my current apartment [redacted] informed me that I would be able to move in July 1st, but the ?market rate? for the SAME apartment would increase from $1,to $1, I told her no problem, I would move in July 1st On June 11th, I called [redacted] to tell her my boyfriend (who was a co-applicant) would drop the $deposit off the next dayOn June 12th, he went to the office at 1:00pm and stayed until 1:No one ever showed up, so h

do not move in here when we first moved in we paid more money to have an upgraded unitthey told us because of the 1" blinds that where old and dirty was part of the upgradealso we had upgraded faucets witch where also old and in one bathroom the faucets had two hot handles then the cabinets where just painted and that was are upgrade an extra $month for this that's a ripoff when we asked about it they where very rude and said there is nothing they can do about itthe previous person who rented are apartment where evicted and they flooded the whole apartmentthey left an eviction notice on are door when we where living there the persons rent was $less so they did not upgrade us at all they where just covering there expenses they had to make from the damage the person did before usthe parking is horrible good luck getting a space next to your apartment because its impossible I have to park at the other end of the complex and sometimes in the streetevery time we have a complaint nothing gets done and the people in the office say there is nothing they can do and they blame it on Milestone Management who owns and runs the apartmentsso don't rent here or from any apartment that is ran by Milestone Management watch out for roaches to are door has an 1" crack at the top and roaches spiders and bugs get in all the timeThis is by far the worst apartment I have ever lived inwould not recommend even to someone who I didn't like

My intention is to hear back from the manager at [redacted] Apartments They had significant issues with mold on the property in Raleigh NC SEE NOTE BELOWFULL NOTE AND ATTACHEMNET SENT TO APRATMENTNEED A RESPONSE FROM MANAGER From: [redacted] To: [redacted] RE: [redacted] Court Apartment [redacted] Severe Mold: Lease Buyout Jada: I would like you to provide me with your manager's contact info so that I can discuss the two issues below ( apparently your new manager is now Stacy-sp?-rather than Amber) We have two issues: Mold at apartmentvery poor responsiveness to inquiries and service requests Eviction notice I will try to address both MOLD: We surfaced the severe mold issue onsite "live" on September when we checked on Adria's apartment (we had advised you that we were paying for the apartment Adria is traveling for the semester) Adria's mom, Jill - complained and stated that this needed to be addressed immediately I called