Milestone Management

I was a tenant at Caveness for about months Upon moving into the apartment we notice knats, so we reported it to the front desk to get it taken care of We called the office about times before we used an insect bomb and did it ourselves When we called about it the third time the response was "yeah this is happening in all the apartments"
While living at the apartment my son, boyfriend and myself were continually getting sick, with cold like symptoms and my son's asthma was getting bad so we decided to check the vent The apartment hadn't changed the vents, they were black When we called we were told they are changed each month, so again we did it ourselves
During the hurricane it was raining inside of the apartment We called said they send someone out the next day and upon move out we notice the water marks and severe black mold where there wasn't before and water damage to the ceiling, window sills, walls etc We have pictures if needed of the mold
We

Told our rent would be $1313.00, but never told it would go up to $if we didn't sign a lease by a certain date
At first we were told we had to sign a new lease by January, and our new rent would go up to $from $a month, then we were told "some people had until MarchWe were told to hold on and they would let us knowWe were waiting to find out when we had to signWe were never told if we didn't sign by a certain date the amount would go up, from $to $1525.00, a difference of $Now we are being told if we don't sign, by April 1st2018, our rent will be raised again, to over $My wife and I are & years old and disabledand on top of all this, I believe they're trying to get rid of us so they can charge the next tenant more moneyI just believe they should honor the first raise in rent, which is $1313.00, but we only have until the 1stof April to fix this, then we'll be forced to sign the new lease at $1525.00, then we will ha

The company owes a refund from a rent security deposit
The company owes $for a security deposit for an apartment I rentedI have emailed, called, and responded to their letter with no refund check mailed or any contact from the companyNo one will email me back or call meIt has been a month since I mailed a letter back to them

Will Not Allow Sublease
I am coming to the end of my lease (October 5, 2016), but I will have to move out early to due to personal problemsI will not be occupying the apartment the last two months and will have to pay rent on another propertyI was late in giving my notice to vacate by days, so I am responsible to pay rent to Milestone Management until October 17, I will not be able to afford rent on two placesMy lease states that I can sublease my apartment at the approval of the leasing officeI have numerous tenants that are willing to go through Milestones approval process and finish out my lease under a subleaseThe leasing office is not allowing this and will not give me a reason other than they will not approveIf the days is for them to find a a tenant, then they will not be losing any time or money by allowing me to sublease
Also, my dog passed away in May of this year and they are still making me pay an extra pet fee when I do not have a pet
I ha

Apartment complex management practicing entrapment and deception techniquesOpenly lying about expectations after avoiding contact
days before I moved out of my apartment I called in to let the staff know I would be moving outI also wrote out a letter which I believe I subsequently turned in, but the manager said he never receivedRegardless, no one had the courtesy to return my phone call to let me know I would need to turn in a written notificationWhile I understand it is in my lease to turn it in as such, the fact that no one from the apartment called me back seems like either outright neglect while knowing a client would suffer from the situation, or the apartment was practicing entrapment since they knew I would have to pay for the unit after leavingEither way the employees of the apartment complex failed to return my call and notify me whatsoever
After talking to the manager, Brad, and attempting to sort the situation out, he assured me that my apartment was the

I have lived in this apartment complex for many yearsI have filed service request about running/leaking toilets multiple timesThey have attempted to fix the issue several times however, it has not been totally repairedMy water bill has drastically increased over the past several monthsI have spoken to the property manager Jessica *** several times and she says she will resolve the leaks but does notShe refuses to admit the conversation we had about the leaks even when several staff members in the office were there to verify the incidentShe will not give me information as to the correct reading of my water meter and all of my work orders are now deleted in their systemShe is very rude and unprofessional and she adjusts the data in their system so that the accurate information is unaccounted forThe water on the property has been shut off on 2/5/and 2/11/to fix leaks on the property, yet she continues to deny the leaks existSeveral residents have complained about

You are continually billing me for items that are not valid
Collection account for $2,with LandmarkeThis amount has been in dispute since 2014, and has been removed from of the credit bureaus at last check with my annual credit reportEssentially, my former apartment complex claims I did not notify them I was not renewing my lease and charged me months rent and some claimed pet damages that had been previously paid for
I notified them on February 2, that I would be vacating the apartment on July 8th per my leaseI sent this to the then apartment manager Laura, who called the next day to discuss, and verified receiptI have a copy of the letter sent, along with my subsequent disputes with the agency they sent it to

They switched ACH providers and caused returned payments due to their website glitch and caused erroneous fees
Email states "Our records indicate that you have previously registered with this email address for Resident Services with another community on the RENTCafe platformYou can use this existing account to manage your information at The Residence at North Dallas Apartments." When I used my the website ACH payment it rejected but when I used the debit card portion it paidI did not change any of my info

Pine Club Apartments Beaumont TxPine StThese apartments are managed by this companyI am a tenant and the office management of losing payments, charging fees not in lease and their unprofessional demeanors is making a lot of tenants move! They actually talk about tenants private information with other tenants regarding other tenants evictions and unpaid rentThey have lost pertinent information for some such as their lease ending date and their computers are never accurateThese apartments use to be nice I heard but now the management has completely mismanaged and maintenance is very hard to get due to their unprofessional tacticsThese apartments are roach infested, All of them and termite infected and when I move I literally like so many others that move will have to disgard my furniture so I don't carry an infestation to a new dwellingWhen asked about pest control they state they are looking for a new vendor but still use the same ones who are not very inclined to track and cease the infestation! The management will never have the office open on time always min to an hour late and even have had prospective tenants come to a locked office that should be openThey close the office during the day continuously for hours and then open it to close it minutes later for lunch for another 11/2! They are aware and have received complaints on tenants that participate in distribution of drugs but since they are very close with this tenant , nothing has been done! These apartments might have hope for the future but a complete management overhaul is really needed, the public housing programs apartment complexes are becoming more favorable than these just due to mismanagementYou all are losing good tenants that pay accordingly and only want standard maintenance and uninfested apartment homes to live in!! Please make these apartments worth living in before I break my lease and move like everyone else!! They hired one new person and are quickly training her to be as unprofessional as they are meaning Kirsten and Kotura, please get new management!!
Respectfully,
Disappointed, dissatisfied tenant

Property manager DIANA charges ridiculous fees not on lease contractAsked to show me were charges arre applicable on contract she said no
STAY AWAY from KENSINGTON STATION APARTMENTS....Property manager DIANA is the true definition of evil...I have lived at other properties and have family and friends that currently live at properties under milestone and have never experienced what I am currently going through at KENSINGTON STATION....they are all considering looking for apts under different management companies due to the horrible treatment to a tennant that lives and values his home...DIANA is nasty rude and mean dont even speak to you if you come into the office ...she acts as if she owns the place ...do not move in these apartments if you want to be gauged as a tennant and treated like a piece of ***...I did nothing to this lady to get the type of treatment that I have recieved...also be careful of krista the sales rep she smiles in your face and decives extra charges that arw

I have been living with bug issues since my move in dateI still wake up with a swollen face and bite marks all over my body as recent as wk ago!
I moved in to the Bar Harbor Apts in September Since that day till now, I continue to have issues living in humane manner at this residenceI was only able to gain access to my apartment the day before my move inWhen I asked the leasing office why I couldn't see it sooner, they told me that it was not ready and needed to be cleaned since the tenant before had just moved outI was shown a "model" apartment as to what mine would look likeEverything seemed fineWithin the first couple days of moving into the apartment, I was very uncomfortableThere was some kind of bug in the apartment that kept waking me up during the night which caused constant scratching and bruising on my skinIt was horribleMy face was completely swollen, while there were horrifying marks and bruises all over my back and stomach areaI made complaints

I provided the apartments with a day notice and they provided me with a amount of to payI signed the paper on 05/17/I went into the office on 06/30/to speak to them about my move out date and they had changed the information on the mvot paper without my notice and stated I signed the agreementThe agreement was signed on 05/17/for and they crossed out the date and changed it in writingOn my move out date it states June The apartments stated I had to move out on 05/17/instead of 06/30/I reviewed my lease and it was for months which makes my move out date 07/01/They have actually changed the information without my permission and consentI signed the paper for one amount and not the amount they changed it toI feel like that is concerned forgeryThe correct way if they did something wrong they should have redid the paper and called me into the office and explained why they changed the amount instead of trying to say I signed a pap

Caveness Farms of Wake Forest, NC misrepresented rental rate on Craigslist.comI was not informed of any additional fees until I paid $app fee
Caveness Farms of Wake Forest, NC misrepresented rental rate on Craigslist.com on 4-16-I was not informed of any additional fees until I paid $app fee
Info from the ad states below:
$/ 1br - 855ft- Welcome Home!! (Wake Forest)
I had spoken with them months ago about an apartment, but there was not in my price rangeI saw ad today and checked everything outI was ok with everything even though I had not seen the propertyI submitted application and it never advised me of any additional fees such as cable (per the office staff)I was informed that myrent would actually be $after I paid $app feeThe ad says $695, so I was suprised and hihgly upset when she told me that cable was mandatory fee that was not included in the advertised priceI would have to increase my income in order to afford the actual rental c

This apartment complex is THE WORST PLACE I have ever livedThey are unfeeling, uncaring and have no sense of urgency when it comes to true issues that we are dealingI lost my job and although I did find another job (two actually) I pleaded with them not to file eviction because I would have been able to pay the end of the weekThey could careless about my situationAll the issues I have had at this place and this is how I am treated?
I have had bats in my apartment, hot water heating leaking, lighting fixtures blowing out I could have been hurt, ants in my apartment since I moved in (never complained I took this upon myself to get the ants handled) drug dealing, smoking weed in front of my apartment so bad the weed smell was in my clothes (the office told me they couldn't do anything), noise level horrible and maintenance employees that come in your apartment lurking around (caught one of them twice in my apartment looking around) and mind you the office claimed they could do NOTHING about any of these issues
So now I have to scramble around to get money that I wouldn't have needed if they had of tried to help me
After this lease is up I will NEVER live in this place again
And I will be posting this review everywhere I can
Good tenants should not be treated so horribly

Good morning,
I have been harassed by some of the employees of Almand creek apartment in Conyers, Ga
The first date of harassment started on 08/07/17, when I received an email stating to me that my
application would be cancelSee above
"We will have to cancel your move at the close of business if we don't hear from you today
Thank you, *** Johnson,"
I received this email after I had spoken to Mario and I change my modate to the 11th of AugustOnce I moved in a paid all monies oweI was continually being harassed about $200,that I owe for a deposit that was already paidBut it continue, I came home from work one day and there was a note on my door about the $depositSo the next day to went into the office to show my receipts to *** and thought the matter was all clear upBut it continueI'm not
sure if it was *** or *** that call me at work on 08/26/and proceeded to argue with me about owing $before checking her books or my file fol

My intention is to hear back from the manager at *** Apartments They had significant issues with mold on the property in Raleigh NC
SEE NOTE BELOWFULL NOTE AND ATTACHEMNET SENT TO APRATMENTNEED A RESPONSE FROM MANAGER
From: *** ***
To: *** RE: *** *** *** Court Apartment ** Severe Mold: Lease Buyout
Jada:
I would like you to provide me with your manager's contact info so that I can discuss the two issues below ( apparently your new manager is now Stacy-sp?-rather than Amber)
We have two issues:
Mold at apartmentvery poor responsiveness to inquiries and service requests
Eviction notice
I will try to address both
MOLD:
We surfaced the severe mold issue onsite "live" on September when we checked on Adria's apartment (we had advised you that we were paying for the apartment Adria is traveling for the semester) Adria's mom, Jill - complained and stated that this needed to be addressed immediately
I called

Management is unhelpful with anything you may needThe pool is always having some sort of issue causing them to "close it until the chemicals get corrected"This is TXIt is HOTand they can't keep the pool open? They changed gas companies without saying anything and added extra charges to our billNow they are changing the "valet trash" guidelinesInstead of setting the trash outside of our front door, we now have to take it to a designated spot for them to pick it upduring the hours of 8am-10amMon-Friwhen MOST people workLeaving me to have to take the trash to the dumpsterand still be charged the $valet trash feeAdded to that the washers and dryers are terrible- when they eat your money and you go to management they say to call the number on the washer machineThey don't help with anything

I would like to inform you good people not to lease an apartment from *** at RosewoodReading below will explain why!!! I moved into my apartment April 28th and since moving in I have constantly been harassed by my neighbor as well as managementMy neighbor was caught looking in my windows reporting back to management everything I had in my apartmenther dog almost viciously attacked my Mom and nieceshe sweeps her dog feces, dog hair and trash down on my balconylast but not least she writes down the time, date, color and license plate number of all my visitorshow strange is it for my family to have to go through this? I informed Jenifer and *** Heaston but as you can see nothing was doneI installed cameras to protect meproperty but after my upstairs neighbor complained to *** Heaston about my cameras, *** Heaston immediately served me a violation which I thought was out of line and was not of protocol*** Heaston served me by opening my door without my permi

This company took advantage of vulnerable Ukrainian orphans that do not speak, read, or write English and violated its own policies set up to prevent
the company took advantage of myself and another young adult by allowing non English speaking, reading, writing, Ukrainian orphans new to the USA to sign a lease written in English without a translator
the company violated its own rules put in place to prevent this very thing and knowingly rented an apartment to vulnerable individuals who did not provide the income verification required by this company's own rules
the company claims to have lost our file
I do not even recall signing the lease and my wet signature is not present on the lease

1.when we moved into a first floor bedroom apartmentthe carpet was FULL of dog hair...I mean A TON of dog hair all along the base boards and deep in the carpetThis was after they had "cleaned" the carpet, so imagine how much hair Im' talking aboutI have allergies to dog hair and I was literally vacuuming up dog hair for weeks and suffering with allergies for the first weeks living thereApparently the previous tenant had large dogs and they didn't think they should replace the carpet that already had seems coming out in the dinning room area and near the patio doorIs this not why people pay pet deposits?
We had a serious mold issue in our first floor bedroom apartmentThis goes beyond the mold that accumulates on the windows because of condensation and horrible windows, but rather this was a structural issue where moisture was coming in through the walls of my master bedroom behind my bed and dresser in my closet, and in behind a sitting and nightstandsI had an Ikea bed frame with the build in drawers to I couldn't see under my bed, and found out when we were moving out that there were thousands of colonies of mold growing on the underside of our bed drawers and on the carpet and on the wall behind the bed, underneath our nightstands, and pretty much anywhere that was a exterior wallBelieve it or not, none of this mold grew near the windowsI have pretty bad mold allergies and made sure that these windows were clean and paid attention to any leaksSo, after being sick on and off throughout the winter and having no idea...turns out there was mold growing like crazyIn fact it went all the way onto the wood in my box-springs and all of that had to be thrown outAfter showing the maintenance guy what happened on the walls it was stated that it was probably from the vegetation outside that was too close to the buildingEither way, this was structural and their responsibility to make sure their building and vegetation was taken care ofLong story short, they did not take responsibility, gave me the run around through their claims department (never actually was contacted by management for any apologies or sympathies) only to have them tell me how much they weren't liable and then decide to settle for Umm...I have a kind size bed....that is not going to even come close to replacing everything I lostSomething is better than nothing though so I guess that is the one positive out of this
When we moved out we apparently were charged over dollars for water and sewage and a bunch of damagesMind you, we had put a dollar non-refundable deposit to take care of damages, and the only thing that we actually damaged was a few blinds because my kids could not keep their hands off of themOur carpet wasn't that bad, and if it had to be replaced because of the mold issue then that had nothing to do with us as tenants and there was no way to know that was happening with it being underneath and behind our large furnitureSo, now Im getting collections calls and my credit score is being messed up because of thisOh, I forgot to say this....they gave me NO NOTICE at all about any of these chargesLet me tell you, I am a person who makes sure that all the bills are paid and on time and every debt I owe is settledAll my rent was on time, and early, and I keep in communication with the office about what I may owe and the proceduresSo before I moved out and even a few days after I moved out, I checked my portal and made a payment for the water we owed on 2/and whatever little bit we owed out side of that (i have proof on my bank statements)Outside of that, I received no notices, no calls, no emails, NOTHING, until a few days ago where a collections company is calling meI got one letter in the mail from them saying that I had a balance and if it wasnt paid withing days of move out it would go to collections saying to refer to the attached bill (there was none) and it was dated for 2/8/and that I got in the mail 3/4/I called them as soon as I got that...got the machine...left a messageCalled again a few days latter, and recently sent an email....NO RESPONSE on all attemptsSo, it's obvious that they had my contact information...why was nothing sent to me? Why did I get no response back form ANYONE! Their management of this property has been horrible