Milestone Management

Communication is key with any businessDon't expect this company to give you any real leeway when they fail to inform you on important situations pertaining to your apartmentI had some NSF charges to my accountThe first one was their fault entirely which they admitted toThe second was a lack of clarity from their website and user error combinationThis was my first real offense to them which incurred many problemsBecause it was my 2nd NSF charge, they removed my ability to pay through Electronic Checking indefinitelyI was never informed of this becoming a problem nor did they inform me that I could no longer do soI had to investigate thoroughly and could barely speak to the manager in charge of this complexCustomer service is non-existent with this companyNot only did I get stuck with the $NSF Fee, but they refused to work with meThey could not even tell me why exactly I got charged the $NSF feeThey were excessively vague and didn't really try to look into itI felt very dismissed like they could care less about my situationMy credit is very good so it's not like I'm not good for the money, but I have been treated like I have been attempting to screw the business

The Property I am having issues with is not listedDue to unresolved issues I would like to be let out of my lease early
I have been a resident at Parkway Grand for about years and over a period of time I have come home to Maintenance entering my apartment and I didn't request itThey have broken items in my home and replaced it with trash items to say the leastThey even left my door wide open once as I was coming home from work thankfully nothing was missingThey did not respond to a water leak in a timely manner which ruined my clothes and had my apartment smelling for over a week which I could not stay in and I am asking that I am either prorated for the days that I was unable to be in there or allow me out of my lease earlyI have reached out to several members on their website and no one has even attempted to respond to my emails, voicemails and calls

Pool never clean second pool always closed grill in pool area not working drugs sold under gazeeboo
Guests who dont live here invited to pool b manag
Pool never clean second pool always closed grill in pool area not working drugs sold under gazeeboo
Guests who dont live here invited to poolby manag

I am an active duty service member serving at the Walter Reed National Military Medical CenterI am currently being stalked and harassed by my ex fiancéI have had to get a protective order against my ex fiancé and a peace order against his current wifeHe has moved into my apartment complexAt this time I have submitted my temporary orders and a memorandum from my commander requesting I be immediately released from my lease due to significant safety concernsI do not know how this person made it past a background check as he is currently pending criminal charges unrelated to meHe has in the past emotionally abused me, stuck screws in my tires, set my personal property on fire, thrown knives into my wall in my apartment, and destroyed my personal propertyI had thought I was beyond dealing with him until he moved into my apartment complex this past weekendI have reached out to the apartment complex and the regional manager to try and work this out without luckAt this time I

Dear Milestone Management,
I am contacting you after months of previous attempts to investigate a fraudulent apartment rental, eviction, and bill on my credit reportThis is in regards to an Landmark at *** DrI have a $13,eviction on my credit since MarchI am unsure of who or how my information got to your property but I can guarantee you that I did not occupy this residence at any timeYou have cameras in the office and signatures to prove this and your office staff will not work with meI have called your corporate and local offices only to be passed around and sent to voicemails
On 10/16/2017, I drove two hours to prove I am not the person who lived at the residence and received no assistanceI called law enforcement and I will be seeking an attorney and notifying the Federal Trade Commission, Credit Bureaus, and Revdex.com if this debt is not erased from my credit and the correct individual is not soughtI will allow

I live on the first floor and have very active upstairs neighbors which I have complained about several times When I first moved in, there were popping noises coming from the ceiling in parts of the apartment I notified the leasing office and this has been going on for at least a year The leasing office has said that there are structural issues which are causing the noises In the past few months, the cracking and popping noises have become so bad that I complain daily and weekly to the leasing office Having such active upstairs tenants who never seem to sleep does not help When I complain about the level of noise that I have to endure that causes undue stress to me and lack of sleep, I feel that I am not truly heard In July, the leasing office came to my apartment to hear the noise for themselves The popping noises are really bad in the bedrooms and the living room The inspection was not very thorough and I didn't feel that they listened to where I said the real probl

I have had recurrent problems with management addressing recurrent leaks in my apartment, the security of the apartment, the health of my child and have recently been physically threatened by Property manager Natasha *** I have been a tenant of apartment # *** since September Upon moving into the apartment I noticed water damage in kitchen along back wall and baseboard which I listed on inventory sheetAfter turning in inventory sheet I noticed several roaches in the apartment and I mentioned this to NatashaShe said she would have the exterminator come out; in addition I also bomb and fumigate every few weeks which helps some (but it seems they nest behind the large mirror in the dining room and restroom)I have mentioned this several times with no resolutionAfter speaking with several residents and reading the online reviews, roaches and leaks are not uncommon in theses apartmentsHowever, every time I have spoken with Natasha regarding these issues she is very rude,

2/28/I paid $for a "deposit" (non refundable) at no time was I told I had days to get a refund and not upon move-in
I applied for an apartment and was approved with a $(non-refundable) "deposit" or $refundable per Carla the managerI was told I could switch anytime before my moon April if a two br became available by *** and ***I paid the $on 2/to Dexter for a br Unit On March I signed for the unitOn 3/I switched to a less expensive br apt unit for avail mo4/The first lease per Carla is now executedOn 3/I spoke with Rachel because a bedroom was available for per month and I asked if I could switch to unit At this point apt is no longer on the market*** called me on 3/to send me the new quote sheet for mo5/(All of these apartments are still occupied)Due to unforeseen circumstances I went into the office Sunday, March spoke to *** and told her I could not move into t

Landmark Lake Village has charged me a late fee when I have had autopay since November
This letter is in reference to the late payment fee and interested charged on my rent balance for the month of February, Please note I have never been behind on payments while residing at Landmark Lake Village North
On May 28, 2015, I received an email from LLVN stating that the community would no longer accept checks and money orders, so I paid my rent via two of my checking accounts In November of I opened another checking account solely for paying rent and utilitiesMy rent was automatically deducted from this account and I have not had a problem with this until now
Recently, after logging on to my resident online portal, I noticed that LLVN had been acquired by Milestone Management, and while I was browsing I decided to check on my account statusI noticed that all of my previous payments were no longer available to review on my newly designed portalAlso, because I wa

*** at Avery Place/Milestone Management is violating my lease agreement due to a rat infestation violating the "implied warranty of habitability
I have had a rat infestation in my apartment for several months now and *** at Avery Place, LLC only continues to set down multiple traps and attract more ratsThere is a serious problem in the walls, attic etcand they refuse to admit thatThey are expecting me to live comfortably with rats living in the drawer of my stove as well as eating through things in the pantryThis has been a ongoing issue since last year and has yet to be resolvedThese rats are running through my kitchen early in the morning and late at night

I took possession of the apartment located at The Verandahs, Willow Creek Dr, Apt B, Montgomery Village, MD on 10/5/After taking possession there were several water events, which were reported to property managementThe events include:1) November 2016: Issue in apartment above resulted in water event causing hole in ceiling, damaged carpet/padding, and displacement from apartment until repairs were complete2) April 2017: Water entering apartment from apartment adjacent on the left damaging carpet/padding and requiring replacement3) April 2017: Water pooling in laundry room from heating/air conditioner pipes4) July 2017: Living room and bathroom saturated with water, again from the heating/air conditioner pipes On 8/8/I contact the property management office because I was having symptoms of mold allergy(Note: I'm allergic to moldI've had the issue for a while and is why I was very adamant when I moved into the apartment about checking for mold.) The property office

To whom it may concern, I have lived at this apartment complex for months now and out of that time span, this place has been doing renovations for about of those monthsI understand wanting to upgrade the apartments, but its taken an extreme amount of time to do itI've had multiple issues now with the maintenance/renovators not sending notices in advance and then trying to enter my home without my consentThe first time was when I needed my toilet serviced and they showed up, fixed it, and left a note which I found when I got home, but they never told me they would be comingMy biggest problem with this is I have a dog who knows that strangers are not welcome without me being home, luckily he was in his cage the day that this incident occurredAt this point, I went to the front office and discussed what had happened with a woman named Sunny who assured me that it wouldn't happen againA couple of months ago I was home when I heard a knock at my door, however I did not ope

Overcharges unsuspecting residentsGlad I have been paying a fraction of the amount for the same services in other places since I leftI have requested an explanation multiple times and did not receive a response or an explanationThey say they will use a collection agency or other means when they are asking to pay money on time, but they refuse to respond when asked about an explanation for the chargeStay here if you want to always be on guard about being charged for more than an honest amount and never receive a response or an explanation for it

I've been at this *** location for almost a yearThe apartment has mold and mildew in the windowsI have made several complaints and still not fixedIt has become a health concern for me and my sonThe apartments are nice but looks are very deceivingSometimes when it rains water will go through the carpet as wellI'm afraid rain water might be in the walls as well, causing more destruction to our healthI want this to be fixedMy lease will not be up for another monthsI am a single mom and cant afford to break my lease

Harbor Creek is attempting to collect rent for a renewal of a month lease agreement that expired claiming lack of notification time period
The apartment lease expired in DecemberWe gave notification the middle of November as we had learned of a confirmed closing date on our homeDespite this notification, the property is attempting to collect another month (January) for which we didn't occupy the property and for an apartment they immediately rerented and began collecting rent on(However the last weeks we were without living room lighting due to an electrical outage that they had to order parts for.)
My wife has epilepsy and has a service dog, I am unsure if this plays a part in our treatment, despite multiple conversations with managementUpon learning we would have a closing soon, my wife asked the leasing agent (female) if a notice in November would be sufficient and unquivocally said yesBased on this, we gave notice in NovemberWe believe we are being unjustly pu

In their sales and marketing they claim to have able parking and parking options Yet there is not enough parking or parking options for the amt of tenants People are having to park in handicap spots and blocking the exit and entrances due to not enough parking and management not regulating parking through registering tenant cars or having a designated vistors parking areaThey allow tenants to have the personal cars as well as their company cars parked in the complex parkingThey rent garage s in a completely different building then the tanent lives in and do not require them to park in or on the drive ways designed garage they rentWhich takes up even more spaceWhen this is brought to managements attention they tell you to park where you find a space even if its in a handicap or red fire zoneThey said you only get a warning the first time, after they tow your car and its $to get it out

Repeated problems w/ apartment flooding, toilets stopping up and raw sewage running back into the apartment and spilling out beside the building **
I moved into Apt #XXX XXXX Wells Branch Pkwy at The Arbors of Wells Branch apartment complex in November of and I've submitted no less than work orders for pest control issues, sewage backing up and overflowing in the apartment and backing up in the bath tubs and the apartment flooding when there is a heavy rain When I moved in on Saturday, October 26, the apartment flooded and I was told by management that this had never happened before, when in fact it was a regular occurrence with the previous tenant The apartment has flooded no less than three times since I signed my first lease on October 26, Whenever there is a hard rain the water will seep through the foundation of the floor in building and soak the living room The carpet has been pulled back and air dried three (3) times and the padding replace once w

it was the night of 09/26/at about 11:30pm I came home from work, the lot was full and I drove around and park on the corner by the mailbox than I walked to get my mails and than went to my building get myself ready to be back at work a 6:Am
5:in the morning I was rushing to be out for work and I didn't see my car, I was panic and shocked that it was stolen because lately we having lots of car breaking in and so onwhen I call the police the told me my car was towed...! when I asked what was the reason they said they don't have any information about it
so I missed a day of work just to wait for the manager to be at the office around 10Am to find out why my car get towed, I was just started to work since the hurricane Irma power outrage and Evis Colon the manager told me it was the police because I park in the postal parking, which has no warning sign etcaccording to the towed receipt they took the car at 12:am
everybody park there at night because there's no mail del

Apartment complex claim I did not pay rent and I have my bank statement to prove it
I paid the apartment complex $for rent on March 23rdThey took it out of our bank account on March 24thI check my online account today to find that they only applied a little over $of my money to the accountAdditionally, I find that they charged me $This is not the first time this has happenedThere were billing issues in August and have been ever sinceI need my full payment applied to my rentASAPAfter multiple incidents of this, the next incident will result in a legal remedy on my behalf

My name is *** *** and I have been residing at the Landmark at Monaco Gardens in Charlotte NC since December 7th Since about December 17th, every single time that we have received downpours in the city of Charlotte, I've been receiving rain into my bedroomI've made several requests to my apartment complex to fix this issue and it still has gone unresolved
On December 23, it rained and my carpet was soaked in my bedroom and water had to be distracted from my carpetMaintenance cut a hole into my wall and stuck glue on my wall but it did not stop this ongoing issueThe company that distracted the water from carpet left an industrial fan in my bedroom so I could not sleep in my bedroom during the holidays
I filed a complaint with Mecklenburg County code enforcement and an inspector came out and took a look at my apartmentWeeks went by without my issue being addressed until finally a company named NIGHT Owl came out and did some outside work to my apartmentEven