Milestone Management

Dangerous Brandon Oaks apartment complex15-Shots have been fired at the residents who are drug dealersThey have not evicted these people
Shots fired at drug dealing residents, havent been evictedPutting residents in danger

Company refused to give me the amount owed on account when requested on due dateLater sent the amount after the due date and assessed a $fee
I contacted members of the office staff several times in the month of February (when I initially received letter regarding renewing my lease) March, and April regarding switching to a bigger unitI received conflicting information each timeIn April I decided to no longer stay at the apartment since I was unable to get accurate information regarding transferring to another unitI put in my official notice that I would vacate the unit on 06/I later notified the apartment manager that I would physically be moving of 05/and would not pay for June's rentAs of 06/the apartment had not sent me the prorated amount for June for the days remaining on the notice to vacate
On 05/I went to relinquish access to the apartmentI asked the leasing agent for all of the documents related to my move out which included: my move ou

They towed my car illegally in violation of the signed Lease Agreement
The Lease Agreement states in the Lease Addendum for Enclosed Garage, Carport, or Storage Unit in Section "carport space number(s) UNASSIGNED"
My car was parked legally in accordance of the Lease Agreement
According to the lease agreement I can park in any open carport that is not clearly designated as "Reserved" or "Handicapped"
They claimed that I needed a sticker to park in the car port There is nothing in the Lease Agreement that states that or the number of cars that I can own

am being asked to move for what reason? when I attempt to lease, Mandye will not sign the rental history, and requests she wants a personal discussion
I reported a neighbor, emptying buckets of " human waste", provided proof of over the occupancy limit, then was falsely accused of cussing at neighbors!Now, I' e been asked to move ( I don't want to), with no explanation, so I'm assuming it's retaliation
I've lived here for years and still have open maintenance requestsI applied at other apts., only to be told that Mandye is non compliant with providing rental history, instead, insisting on a PERSONAL DISCUSSION about me Better have proof , is all I will say! People are allowed to hang laundry, and leave out garbage ( both lease violations), and the garbage is causing rats
I reported it to Rudy, whom whined about a garden several buildings awayHe had an exterminator come out, that left ant/roach baits on the kitchen floorThe rats could have used them for shoes!
The ra

Couldn't get any assistance when late fees were added to my rentProof was submitted to the office
I received a confirmation after the payment
Submitted online e-check on The Resident Portal on August 4th XXXX XX:XX am for my rentI received a confirmation #XXXXXXXXOn August 9th got an email from Nasboro Village that my payment failed due to invalid account numberAugust 10th I took a cashier's check to the office for the balance dueI was never told that I had late feesI got an email that it failed due to invalid account numberI tried to contact Matt in billing with Nasboro Village but he never returned my callAugust 12th 2:pm visited Nasboro Village office to speak with Matt but he was unavailableFaith *** the leasing Manager emailed
*** at 2:pm to let him know that I had questions about my accountAugust 12th at 3:pm I emailed Sherry Clark with Milestone Management explaining this matter and asking for assistanceAugust 15th called Nasboro Village t

Management was impossible to communicate with, didn't care I was good tenant, punitive behavior, outrageous collections, smoking is allowed in lease!!
I paid my rent on time for seven years All of a sudden there was this complaint that people smelled smoke in my apt Smoking in my apartment is ok according to my lease I was invited to renew my lease then they suddenly told me you can't smoke in here, you're evicted, no it's a non-renewal, no it's an eviction Dodged my calls, wouldn't talk to the mediator, wouldn't let me clean the walls or have them done professionally, only the living room ever smoked in had residue is not SMOKE DAMAGE LIKE A BOMBED OUT HOSPITAL OR SOMETHING YOU IS Trying to make me pay for them upgrading apt Whole point is to jack up the rent Wouldn't fix steps while they knew they were telling me to move out resulted in items getting damaged moved to storage All my stuff is in storage and I'm living in an extended stay place because they decided

I owed no charges upon moving outI was advised that I would receive a refund Six months later I found out that they sent my account to collections
As a resident of the ***, I was never late on a rent payment, I provided the proper months notice before moving out, and spoke with the manager both in person and in writing multiple times regarding my departure and charges
When I moved out in March the apartment was spotless- I have photographic evidence of the condition in which the unit was leftI turned in all keys, and access cards to Natasha Burbano, I also replaced additional items such as the burners on the stove and I shampooed the carpets
Once they completed the walk through of my unit I was advised by Silverado that I would only receive a $REFUND because my initial modeposit was only $However I never received the $refund as promised
Six Months later I received a credit alert and when I reviewed my credit report I fo

This is hands-down the absolute worst place you could ever live in your whole lifeAll they want is your moneyI have received multiple eviction notices for outlandish accusationsAccusations including criminal activity, unauthorized resident, domestic violence, and many more crazy thingsWhen attempting to give the management company my emotional support animal letter from my mental health care professional my fair housing rights were directly violated for weeks on endI was told my letter was insufficient and needed to be from a local doctorThe management did not let up even a single bit until I threatened to file a complaint with the fair housing departmentSpoke with multiple other tenants and they say they have the same problem with crazy accusations and emotional support animalsThe last straw was today when I received a lease violation for having non-patio furniture on my patioThey say they're going to charge me a $feePrior to receiving the violation I called the resident center asking an employee named Jennifer if it was all right if I had those chairs on my balconyTold me she wasn't sure and that she would get back to meThe next day I was answered with a $violation on my doorI have just arrived back to my house from the resident center and *** only answer for me was "sorryThere's nothing we can do about the violationIt's not just you." Do not move here it will be the worst mistake of your lifeThese people are scamming thieves and are ridiculously money hungry

My apartment has a water heater and it bust causing the water to spread all over my home and it got worse by each day , caused mold to happen
This happen on June 27th I have videos and pictures in my phone to prove everything iam talking about ,July they came in here to inspect the mold because they wanted to see for themselves but still haven't fixed it since, they want me to pay for august rent and a extra 600$ fee just to clear my name and not have a broken lease in my name or eviction on my credit I reported to the Deptof health on July regarding my concerns for my health and my girlfriends health as well , all they did was send a waring phone call not even a citation or anything to the apartment I also reached out to the Milestone management and they did not care to even put e in a new apartment nor a model home for the days we had no water or stove or heat during the accidentthey didn't even fix the carpet the right way it still comes apart and the whole house s

no cable for over a month, haven't given eta and said cable is free, not part of rent so we just have to deal with itstaff was very rude
on December my cable went out on that Monday December I went to the office made them aware and they told us to call accessmediato handle the problem they didnt I went back to the office and they said they are handling it dont know if they are ordering a part or what but I will get a etaweeks later cable still out, go to office ask a lady what is going on with the cable and she said they know whats going on an are waiting on direct tv to handle the problemI said its almost been a month are we getting anything off are rent she said its a free service an do I really need to explain that to you, I said no I understand an gave her a analogy on how its not free saying that is like saying the computers were free if no one is renting here they dont get paid for and she said I was rude an that she answered my question have a nice d

Received a letter from collection agency saying that I owe $
On May XX XXXX I terminated my rent with Rock Ridge apartments due to my work relocationI gave my day notice on April and I have been told to pay what's on the web page for my duesI paid total amount showing on my accountI left my keys to the management companyAll staff knew that I was moving to MarylandThey had my new address and my phone numberNo One contacted me after I left and today I received a letter from a collection agency saying that I owe $There is no explanation on this letterThis is a scam to get more moneyI have done everything by the book if there was another due that I needed to pay why no one have tried to reach out to meI am disputing with this charge and this company should stop this kind of scam

The hot tub and grill at the pool are still being advertisedI have been told for three years that these issues will be fixed, however they are not
The hot tub and grill at the pool are both advertised onlineI pay good money to live here and use these amenities however they have yet to be fixedMy neighbors have also complained about CHAMPIONS CENTRE APARTMENTSI have lived here for three years and have never experienced these things working

First off, this has been one of the worst living experiences I have ever had with a property and we're barely months inFirst month, they lost our security deposit and billed us for itAfter a week it was found in a desk drawer in the main officeHalfway through the first month we had a credit applied to our account out of no whereWell when rent was due, it was subtracted from our balance and we paid the remaining leftover
weeks into the next month we received a eviction notice to leave the premises in days or legal action will be takenIt had also stated that we had ample notice when the original eviction notice was our first haha good timesWell we take it up with management who went to blame it on a "glitch" in their system and stated they would email IT about itWe also signed a promisary for the back rent even tho they should have ate it since it was their mistake (IM not being paid to manage the front office, own your mistakes)Well a week goes by we check our account and they had billed us a extra $admin fee and a pro-rated rent for the first month which was already paid before we moved inWe take it up with management who then again didn't have a clue what was going on and blamed it again on a "glitch" and would take it up with IT againIf I may add the manager was very dismissive even stated "What do you want me to do about it?" IDK FIX THE PROBLEM
Well another week goes by and we follow up about the issues and the manager wouldn't even deal with us instead made her assistant manager run back and forth to discuss the situationWe were told it is no longer her problem and to take it up with corporateThe past months we have been treated as bad guys for their mistakes even tho we had to approach them about everythingAnd to add to all of thisPools we're down the last months, gates were just now fixed and weve had roaches the size of BuicksAll of these are amenities that we pay to have or disposed of and they cant even meet those expectationsIm almost ready to take legal action to get out of this leaseAll of this has been documented

I have been a resident of The *** since April 11, I occupy building 225, apartment #During my tenancy, I have encountered a constant problem with bugs and roaches being found in my apartment (kitchen, bathrooms, bedrooms, living room)I have filed online maintenance requests to rectify the issue, and no major improvement has been madeBugs have been sighted within a few days of each complaint being marked "closed"On Thursday, January 18, 2018, at 5:PM EST, I placed a call to the leasing office expressing my disappointment and requesting to speak with a member of management about more bugs being found in my apartmentAs of Saturday, January 20, 2018, I have received no return call from the apartment complexAfter reading several reviews of the complex online, I discovered that more people have complained about the bug problems in the past
Product_Or_Service: Apartment tenancy

We were sent to collections for rent due for a month after we moved out of the complex
We moved from the Summit at Metrowest in September We gave notice as soon as we were notified of our up coming lease renewal date and prices that were increased by $200/monthWe were told that our notice was accepted, signed the papers and provided our current address and phone numbers and nothing else was saidOn Dec 30, 2016, we received a call from a collection's agency stating that we were reported to them for $as stated on a bill dated Oct It was reported to us that the bill was sent to us at the address we moved fromOn top of already providing our current address, we had our mail forwarded through USPS from late September through the entire month of October and never received anythingWe never received any notices or bills from the Summit

Worst apartments ever!!!! I can never get my maintenance issues fixed in a timely manner, it takes about 5-maintenance requestI continue to have issues with my a/c not working properly and now my third ceiling leakYes I said third, my ceiling fell in on me twice and it took about 1-weeks each time to get everything fixedManagement is no HELP! Dont waste your time

Me and my wife have been living in an apartment with several issues for months now and we have to urinate in our tub, one out of numerous issues
Me and my wife have had issues with this toilet in our apartment it has broke numerous times and has flooded over based off one flush once before now me and my wife urinate in our tub and have to take care of our bowel movements at Walmart down the roadThat's just one complaint of now others involve the refrigerator and freezer not working we cant put food in them or it goes badOur deck looks like it's going to cave in the wood looks old and is currently cracking in spots where they could snap and nails that stick out that have gave me and my wife cuts on our feetThe fan for stove doesn't work we can't cook any meat without the house being covered in smoke and the smoke alarm going offWe have put in numerous maintance orders but no one would come to fix anything a nice lady named Felicia that works at the office in the Sussex ap

Apartment management is charging us for breaking our lease despite proof of escalating violence which they have done nothing about
The following are instances that we have personally witnessed, or been directly affected by:
Date of incident: 12/30/
Issue: Destruction of personal property
Details: Damage to our vehicle while it was parked on the premises overnight, incurring $in
repairs
Reported to Management: Same dayManagement did not offer any help, nor mention any steps
that would be taken by Arbor Creek to prevent future occurrences
Result: No known action taken by Management
Date of incident: 12/31/
Issue: Illegal substances found around the property
Details: While walking around the grounds with our toddler, we discovered used, open needles
lying on the ground
Reported to Management: 1/02/(due to holiday, offices were closed)Management said they
would have grounds keepers "be more diligent" while cleaning during the day
Result: No kn

I shouldn't be given 7-days to vacate my unit because I don't wanna take a unit smaller and also handicap
Transfer me to an handicap unit which is smaller that what I'm inCleo expect me to pay the same thing im paying for a smaller unit then what I have nowThey never once told me it was a handicap unit until I walk in to do the walk thru that when I finds out its a handicap unit the day I suppose to pick up keysCleo also told me if I don't take the unit then my lease will be terminated in daysMy lease was also bring starting over making it another whole year when my lease was originally from 6-1-to 6-30-I did not ask to be transferred nor did they let me know in writing I came in the office that when I found out I was being transferred out on September 15thSo they changed my transferred date til the October 1st since I paid a full month rentI also told him about the fees I have to pay to transferred my services he told me there nothing he could do about th

Apartment complex did not properly explain move in costI would like a refund as I am not moving inThey have yet to return my call
I wanted to move in to this complex for my first apartmentAfter filling out the application and paying cost of $i was told they wanted to bill me a double deposit due to lack of rental history.The person assisting me daniella, stated the extra fees could be payed over time by adding money to my rent over timeI was told I have hours to decide if I wanted to proceed upon returning to the complex and paying an addition $i was told all money was do prior to move inI requested my money back stating that I would not be able to pay $1,by the 28th of marchThe office lady stated she could not return my money but told me to call into the head officeI have called the head office and my calls have been un-returnedDue to the improper explanation of fees I believe I should receive a refundHad the fees been explained properly I would not