MinuteClinic, L.L.C.

Thank you for bringing this to our attention.
One of our MinuteClinic representatives will be contacting [redacted] in order to discuss his concerns.
In the meantime, if [redacted] has any concerns, he may contact MinuteClinic customer service at ([redacted] * ).

Revdex.com:
I have reviewed the...

response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I...

have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Thank you for bringing this to our attention.
One of our MinuteClinic representatives will be contacting [redacted] in order to discuss her concerns.
In the meantime, if [redacted] has any concerns, she may contact MinuteClinic customer service at [redacted] option #*.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Their statement is actually not true, making this even worse.  No one has addressed this issue.  I had a call from a woman who told me this was an insurance issue, and that is just not true.  I understand how coding works, and I can confirm that the code used is incorrect.  
Regards,
[redacted]

Thank you for your letter dated March 9th, 2018 concerning [redacted].  MinuteClinic has tried several times to contact Ms. [redacted]; however, the telephone number appears to be a non-working number.  MinuteClinic will follow-up with a letter to Ms. [redacted] advising her that the...

balance has been adjusted as a courtesy for resolution.

Thank you for your letter dated September 10th, 2017 concerning your missing payment.  I am pleased to report that this matter has been resolved between MinuteClinic and Mr. [redacted].

Thank you for bringing this to our attention.  Once of our
Minuteclinic representatives will be reaching out to Ms [redacted], in order to
discuss her concerns.  If Ms [redacted] as any other concerns, she may contact
Minuteclinic at [redacted], option 1 for billing.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
On 4-27-17 I received a call from Minute clinic that they will take of the $67.48 charge that [redacted] Clinic had sent me as it was a test that I did not authorize.  The case was closed by your organization.  I paid the $10 copayment that was required  (see attachment).   On 5-15-17 I received a statement from [redacted] clinic  (statement was dated 5-8-17).  There was still a $67.48 charge on my account  (see attachment).   I called today (5-15-17) to see if that charge was still on my account.  Per their system, the charge was still there.  I called  [redacted]  (the person who told me it would be taken care of on 4-27-17) and she said should would resubmit it.  So I would appreciate if you would reopen this case as the payment has not been handled by Minute Clinic.  Thank you. Regards,
[redacted]

To no...

surprise, it has been 8 days and I still have not heard a single word from anyone at CVS. I don't understand why they can't and won't take care of their customers. I guess customer satisfaction isn't something that's important to their company. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by...

the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
The business has not contacted me since I filed a complaint with Revdex.com. I was charged for a service I did not receive, and would like a refund.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and...

have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,Thank you for your letter dated May 1, 2017 concerning [redacted].  I am pleased to report that this matter has been resolved between MinuteClinic and Mr. [redacted].Best Regards,[redacted]- MinuteClinic Patient Support

Thank you for bringing this to our attention. One of our MinuteClinic representatives has contacted [redacted] and resolved her concerns. If [redacted] has any future concerns, she may contact MinuteClinic customer service at ###-###-####.

Better...

Business Bureau:
They removed the charges and I am very happy with the result.
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello, Thank you for bringing this to our attention. Upon review, we will be making an adjustment in full for the balance of $95.08. MinuteClinic has called Ms. [redacted] and left a message with a direct extension.Thank you,[redacted]- MC Patient Support

Thank you for bringing this to our attention. One of our MinuteClinic representatives will be contacting Mr. [redacted] in order to discuss his concerns.In the meantime, if Mr. [redacted] has any concerns, he may contact MinuteClinic customer service at [redacted] option # **

Thank you for your letter dated January, 4, 2017 concerning [redacted].  I am pleased to report that MinuteClinic has discussed this matter with Ms. [redacted] and she was pleased to learn that she will not be billed for the April 5, 2017 date of service.