MiraVie Skin Care

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/26/2016. Please allow up to
business days for the
credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
MiraVie

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/3/2016. Please allow up to
business days for the
credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
I should know better than to read my emails late at night and on the small screen of my phone, rather than my laptopI responded to the vendor's settlement indicating a full refund with a rejection of their offerI DO NOT REJECT THEIR SETTLEMENT OFFERA refund was precisely the settlement I was seeking.I also want to thank the good people of the San Diego Revdex.com for your assistance in resoling the matterIt is so greatly appreciated.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
The complaint was resolved. Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowEven they asked Returning of day trial Product for Refund but it's very Tricky Asking because its trial was Real Trial Product, it was very very Small Amout and they only mentioned $& $of Shipping and Handling Charge they never mentioned $and $neither(Attached Evidence Copy),I wouldn't Order if that Cost like its much ! that exhausted So Fast already So I can't accept their Stipulation of Refund !
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 9/24/ Please allow up to business days for the credit to show from the refunded date
Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription. Sincerely,MiraVie Skin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am sorry, but I used the wrong order number in my complaint. Order # *** was for $and was fully refunded. The $order number *** has not been fully refunded as stated in my initial complaint. All the facts in my complaint are correct except the order number, which should have been ***
*** *** *** ***
Regards,
*** ***

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a refund of $on 9/30/and on 10/15/an additional $totaling $. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, Mira Vie

Hello,We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a month courtesy full refund of $12/17/2015. Please allow up to
business days for the credit to show from the
refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, Miravie

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $and $ on 3/29/2016. Please allow up to
business days for the credit to show from
the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, MiraVie

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

MiraVie is a SCAM They get your credit card number and then will not stop sending you product and charging you I have emailed and called numerous times requesting they cancel my account Their customer service reps are rude This has been a horrific experience DO NOT BUY THIS PRODUCT

Hello,
It was stated in the terms and conditions that the customer
would be charged for the full days for the trial bottle if they didn't
cancel before the days was overThe system does not and will not allow the
client to proceed to the checkout section
to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
MiraVie

Stay away from this companyThey purposely mislead consumers with micro print and unhelpful customer service repsI ordered their product and received it days laterAfter using it only 2x my skin broke-out into a rashI called them on the 14th business day to let them know that I did not want their product, they tell me that I missed the cut off timeTHEIR CANCELLATION PERIOD IS DAYS! I called on the 14th day and they say it counted as the 15th dayThey charged me $I toom the hit and considered it stupid tax but they charged me again the next monthWhen I called they tell me that their was a 2nd 800# that I needed to call to complete the cancellation and that the 1st rep had no obligation to inform me of the 2nd 800# to complete the cancellationThe 2rep offered to reimburse me 50% of the 2nd charge for a 2nd lotion that they never sentThey actually told me that they would reimburse me only if I promised NOT to contact the Revdex.com like I threatened toI've now been scammed out of $from this company

Hello,We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $on 3/7/2016. Please allow up to
business days for the credit to show from the refunded date.
Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, MiraVie

Hello,
We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a full courtesy month refund of $and
$on 1/22/2016. Please allow up to
business days for the credit to show from the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
MiraVie

Hello,The customer filed a charge back on 10/24/for the amount of $89.95, $$and $ Customer have received their refund.Sincerely,Mira Vie

Hello,Our records indicate that the customer has filed a chargeback with the credit card company AT this time, we are unable to refund the customer due to chargeback being processed Once the chargeback is settled a decision will be made by the Credit card company and the decision is final.Sincerely,Miravie

Hello,We are in receipt of you complaint on behalf of the customer.
We understand the customer frustrations and have responded to the complaint by
providing a courtesy one month full refund of $on 12/17/2015. Please allow up to
business days for the credit to show from
the refunded date. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription. Sincerely, Miravie