I would give zero stars if I couldState Farm started to handle the claim of my car accident because their driver was at faultThey stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance companyI signed over a power of attorney and had it notarized as they requested to hand over the title upon their paymentWhen days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they made the mistake of agreeing to the payout amount before realizing their driver's policy covered lessIt has been almost a month and they cannot tell me if they are going to follow through with their agreement that was sent to me in writingThis is actually illegal because they are not following through with their agreement which is in writingThey will not allow me to speak with a manager, and now after almost a month I have to open another claim through my insurance, in which they too have been denied the right to speak to a managerDrivers beware if you are in an accident, even if they tell you it doesn't matter which insurance you do a claim through, it really does and if it is State Farm they do not care about any legalities eitherI am now seeking legal counselThey should not be allowed to get away with this type of moral
On October 4, at approximately 1:19pm, one of State Farm's insured struck my vehicle from behindThe bumper was okay but I have been experiencing back neck pain as well as my daughter who was in the backseatI called and reported the case to State Farm that same day and was told someone would reach out to me a about business daysTwo weeks later, no call and I do not know who will be paying for my visit to the doctor
I am currently undergoing an auto claim thru state farm where my vehicle was involved in hail damage and flooding on July 21st, 3.40pm, and I am still waiting for state farm to approve my claims for the damaged bumpers and shocks that were effected due to this major hail and flooding event that I experiencedI have been calling many times, and each time I call I get the run aroundMoreover, representatives are questioning the damages as if my story is unrealState farm is handling this whole situation very poorly and at this point I am completely distressed with state farms actionsI had 2, 6-year-old kids in the car, it was hailing and flooding heavily I had trees falling in front of my vehicle and branches and trunks floating over the powerful water streams hitting my carI was in fear for the kids life as well as mine and had to drive forward, where I drove over tree trunk (having them stuck in-between my two back tires for more than a mile) and bump them out of the way to get to safety with my vehicle, and instead of my auto insurance company (State Farm) helping me thru this devastating situation I am simply been mistreated and harassedI'm asking for a knowledge manager to please contact me regarding this matterI always have go out of my way to contact state farm back regarding the delay and when I hear back from Lindsey, she stated for me to purchase my own shocks because they were not going to cover it in my claimI asked to please give me an explanation why not? she simply said this kind of damages happen to these vehicles!!! (therefore they cant give me proof of grounds of claim rejectionI've been waiting days for my claim to be approved, giving me the runaround, being rude, not hearing my situationState Farm is a dishonest company which is carelessplease be careful when selecting this companyI will share this story everywhere possible because they do not stand with their word as stated on their website (being there when we most need them)
State Farm refuses to refund overpayment of premium paid period Feb - present
In May 2014, I added my Ford pickup while it was being restored submitting the photos required and State Farm classified it a private vehicle instead of an antique per the antique car underwriters section They reasoning was that the truck was not yet drivable Supposedly corporate would not classify it as an antique until it was fully restored so they could "properly" appraise the value Therefore, I continued to pay premiums for the period May - August totaling $
On February 2016, after receiving my restored aforementioned truck, I drove it to my State Farm agent's office at which time he took updated photos and all other advised documentation, as required by corporate, and submitted them for the updated appraisal and reclassification to antique status to lower my premium My wife and I then left on a road trip to visit family / friends to celebrate my retirement
I am not one of those people that try to bilk insurance companies with frivolous claims and I hadn't filed a claim in many yearsIn the summer of 2016, a semi threw a rock and cracked my windshieldI called my State Farm agent and was told that even though I had comprehensive and collision coverage, the windshield wasn't coveredComprehensive covers glass breakage so why wasn't I covered? According to State Farm, my damage was "road hazard" so not coveredThat's how State Farm rips off customersThey use semanticsIf they can call the damage something else, than what it is, they can exclude itThey pulled the same stunt again this monthOn March 01, 2017, we had confirmed EF tornadoes and approxinches of rain in a few hoursThe basement of my brick rental property was flooded with approxinches of waterMy house is in the city, not in a flood plain, and nothing like this has ever happened beforeThe gas furnace and the gas water heater were ruinedI called State Farm to initiate the claimI was told that an adjuster would be calling me back within, "usually hours"No one ever called me so I called themI was told my claim was denied because I didn't have "that endorsement"What? If a pipe were to burst, I am covered but because this was ground water, I am notSemantics againIf not in a flood plain and not intentional, water damage is water damageThis is a terrible companyDon't risk your home or vehicles with State Farm's non coverage insurance
On January 2018, I financed a Jayco travel trailer and submitted all paperwork to have automated withdrawal out of my *** bank account and into the State farm bank account where State farm would would receive monthly paymentThis is the second month that State farm calls me regarding late payment on the Jayco travel trailerLast month State farm called me regarding my late payment and told me to fix the issue with the local bussiness who handled my financing paperwork,so I didI ask several times if the agent needed anyhing else from me and she replied no,that I shouldnt worry about itSo a couple of days ago I get a phonecall regarding late payment and I hang up and call the agent who handled the financing paperwork and ask her what is going on and she replies that it is my responsibility to find out what is going onI contacted state farm today to have them call me since there isnt a way of getting in touch with them and I have not received a single email or call
Policy failed to include comprehensive and collision coverage requested via phone conversation to make changes to current policy
On May 14, I called my State Farm Agency to drop and add a vehicle to my current policy My State Farm Agency David Chong (Moss Park Road Orlando, FL 32832-5812)- Agent Maureen Johnson was not answering the phone, so I called State Farm customer service to make the changes The representative informed me that this usually was handled through my agency during operational hours When I informed the agent that I called but no one answered and would need the issue resolved immediately she informed me that she would call The customer service agent called but, did not get in touch with anyone so, she said she would be able to handle the changes for me The representative asked me what cars I would like to drop and add I informed the representative that I would like to drop the Chevy Lumina and add the Chrysler The repres
Bought a house I march State Farm agent Mike Saurs office was to give me a quote for insurance but instead his employees gave me insurance anyway without my knowledge even though I was going with another insurance companyThe Agent said I filled out a application saying I was taking State Farm insurance The bank and I have no such application that was filled out by me I've reported it as fraud and requested a refund since there's no evidence of me excepting this insurance and State Farm is refusing to help
This agency and the mother company they represent State Farm InsCoare not ethical in their dealings with clientsformer clientsAfter trying to get a correct refund on a homeoweners policy purchased by my now deceased fatherI have been given the run around and a check sent to me that is not near the correct amount of refundThey refuse to make the correction and the *** *** is apparently not willing to present correct info to the mother companyIt appears from correspondence with them that they are refusing to state the true facts as they occurred I would like for other to be aware of who they are dealing with.If this does not fall into the guide lines stated by this company I am sorry to have wasted your timeThe policy date and amounts entered are approximate
We acquired State Farm years ago and thought we were getting one of the best insurance companies As it turns out we weret, we had hail damage in and submitted a claim, State Farm adjuster came out and said the roof wasn't damaged so refused to cover any of it except a square and that was after a restoration company came out and did an estimateI complained, so a different adjuster from State Farm came out and agreed to half the roof, so while everyone of my neighbors around me had their entire roofs replaced I got half and ended up owing the restoration company almost grand anyway The next claim I had was for my dog, who's only two years old and never shown any aggressive behavior towards anyone, well a neighbors child came up the driveway without permission after being told not to because the dog did not know her and the dog nipped her Well I went to see the prosecutor and the case was dropped and my dog was determined not to be a vicious dog but the child's mother chose to
Pursue a claim against my homeowners insurance despite all the evidence to the contrary State Farm paid her claim totaling 3, We received a letter a couple weeks ago saying they weren't renewing my policy because of too many claims, the truth is they screwed us by paying that dog bite claim it should have never been paid because now we are struggling to find homeowners insurance anywhere State Farm is slow to respond and when they do they don't do right by the insured Their unfair policies directly impact people's lives and there's nothing fair about the way they conduct business They don't even deserve star in my opinion
I am highly dissatisfied with State Farm Representative Jim Sundu's employee, *** *** ***s subpar customer service Previously, we had two cars but now only have one car insured with State Farm and changed some of the terms of the policy After the changes, the level of service by Miss Wong has decreased significantly She will not cater to the customer's needs by splitting payments across two different credit cards despite an earlier promise in In February, we received a check for overpayment which she suggested to apply to our auto insurance account for a future premium payment She was advised that we were going out of town and to contact us when the May auto insurance payment was due but she forgot
On April 25, 2017, a check for $was returned to sender due to issues with the post office since State Farm is being litigated by the California Department of Insurance for not decreasing rates I contacted her on June about the past due insurance payment and t
On dec6, I went to pay my insuranceBefore I left, I asked how much my bill will be going forwardI was told $I asked if they were sureI was told that it would be the amount going forwardOn friday, 12/21/2018, I received my bill of $I know that the difference is not that much but it was not was I was told that I would payThis is my second complaint against state farm for billing issues
My complaint is that State Farm continues to auto withdrawal funds from my bank account, after requesting auto withdrawal be suspended Also, they changed my due date without my consent Lastly, I would like a valid explanation of why my monthly premium increased every three months, within the last yearMy agent is Nick Jones, WNorthwest Hwy, Arlington Hills, Il My insurance payment due date has been the 15th of each month since January of In approximately September of 2017, my due date changed to the 28th of each month, without my consent Due to the change in the due date, my payments started to appear late for the two months mentioned and the subsequent month thereafter When I made my payment for September and October of 2017, I spoke with Julie and requested that the auto withdrawal be suspended She took the payment and assured me that the auto withdrawal would be suspendedOn November 28, 2017, I made a payment through my online bill payOn December
Avoid this business at all costs for Home and AutoIn my informed opinion, State Farm is an unethical protection racket masquerading as insuranceThey are systematically mislabeling automobile claims to prevent policyholders from having options and they are non-renewing insurance on properties for less than $in total claims over yearsThey record a claim if you even call in to get adviceIf you have too many claims they non-renew youI was actually told by my agent that "I should have thought harder about ever using my insurance, because that's how you lose it..." even when your upstairs neighbor demands that the two insurance companies duke it outExcept, State Farm never even tried to recover from my neighbor's insurance companySo let me be clear what that means for you as a homeowner - you can't get insurance anymore; your mortgage company and condo association may require it though so if you don't get it, you are forced to sellAnd guess what? It will be at a loss because nobody will buy a property you can't insureSo basically, if you're in my shoes, you're staring at homelessness and/or financial ruin because their "computer program" decided you're too much of a risk and nothing can be doneBy the way, they make sure to report to all the other insurance companies that it's a cancellation even when it's a non-renewal, just to make sure you're really up the creek without a paddle
I was in a car accident over two weeks agoMy husband and I were injuredThe man who hit us had State Farm insurance and we have had to go through themIt has been a terrible experience
To this day (two weeks later) we have not talked to someone in the injury department regarding our injuriesWe were "assigned" as case workerShe had called us each ONCEWe have called back and left several messages with still NO response
This company is liable for mine and my husbands injuries and they do not think it is necessary to speak to us or even get a statement from us
As of right now, they have no idea what is even wrong with us
This is HORRIBLE
Bought a car and insurance then was called or emailed everyday by insurance companies trying to get me to drop my policy for their much better policy
On 03/01/I started my day off hunting a good insurance company because I was buying a car that morningI had a great idea that I'll just go to a insurance quote website and get a quote from all the companies and I can just compare them on my phoneIt didn't take long for the flood of insurance quotes came rolling in on the phone and emailBut before I could hear anything I liked online, I found a small hometown insurance agency at *** ***I got a policy from *** *** the policy number is- ***- it's was supposed to be active from that morning (3/1/16) to (9/1/16)The volume of car insurance people slowly started to slow downUntil the middle of April, when I got a call from STATE FARM and I told them I already had insurance but they didn't careHe asked if they could have a few minutes to see if they coul
I requested a cancellation of my policy before payment was pulled due to pending sale of my vehicleI confirmed with Statefarm customer service that my policy was cancelled and I would not be chargedJeff *** was my agent and called me directly to confirm the cancellation of my policyHe also told me I would not be chargedNot only was I charged, but when I asked for a refund, I was told it would be processed immediatelyI did not receive a prompt refund, and instead received a refund for $32/or the total amount taken from my account without my knowledge or authorizationI also received a letter that a recurring payment was set up for my account for a life insurance policy that I confirmed I cancelled with 5+ reps, including Jeff *** I called the office and was hung up on by staffI reached out on multiple platforms, but I am not hearing back and I am not getting my refundI am a recent college graduate and to have something like this happen is devastating
State Farm Agent Corey Lindsey continues sending unwanted soliciting mail to my mailing addressI have emailed the Agent/Business owner and asked to stop sending the unwanted mail to my address
Product_Or_Service: NONE
Order_Number: NONE
Account_Number: NONE
I been with State Farm Insurance for yearsI been paying my premium always on-time Just recently, my rental property have a water damage State Farm sent someone over to perform a cost estimate The cost of replaced the pipe is not covered under insurance as it consider wear and tear but I could get only reimburse with the flooring only They claimed that I only gets fractions of the cost and of course it would be below my deductible so they don't have to pay me a dime
I was called out of the blue by an agent at State Farm "Your accident no longer affects your premiums, and we can offer you a much better deal than your current insurer" So, I switchedThen, I got the call that (woops) they were three months off and that for three months I'd still have to pay the higher premium But in October, the rates would go downIt's nearing October, and I just got my renewal notice "Your rates aren't going down due to premium hikes across the industry!"
Can you believe it? I couldn't either, so I called my previous insurer (A***) and am now working to get back with them THEY never lied to me! Sayonara, State Farm You will forever be in my rearview mirror!
I would give zero stars if I couldState Farm started to handle the claim of my car accident because their driver was at faultThey stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance companyI signed over a power of attorney and had it notarized as they requested to hand over the title upon their paymentWhen days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they made the mistake of agreeing to the payout amount before realizing their driver's policy covered lessIt has been almost a month and they cannot tell me if they are going to follow through with their agreement that was sent to me in writingThis is actually illegal because they are not following through with their agreement which is in writingThey will not allow me to speak with a manager, and now after almost a month I have to open another claim through my insurance, in which they too have been denied the right to speak to a managerDrivers beware if you are in an accident, even if they tell you it doesn't matter which insurance you do a claim through, it really does and if it is State Farm they do not care about any legalities eitherI am now seeking legal counselThey should not be allowed to get away with this type of moral
On October 4, at approximately 1:19pm, one of State Farm's insured struck my vehicle from behindThe bumper was okay but I have been experiencing back neck pain as well as my daughter who was in the backseatI called and reported the case to State Farm that same day and was told someone would reach out to me a about business daysTwo weeks later, no call and I do not know who will be paying for my visit to the doctor
I am currently undergoing an auto claim thru state farm where my vehicle was involved in hail damage and flooding on July 21st, 3.40pm, and I am still waiting for state farm to approve my claims for the damaged bumpers and shocks that were effected due to this major hail and flooding event that I experiencedI have been calling many times, and each time I call I get the run aroundMoreover, representatives are questioning the damages as if my story is unrealState farm is handling this whole situation very poorly and at this point I am completely distressed with state farms actionsI had 2, 6-year-old kids in the car, it was hailing and flooding heavily I had trees falling in front of my vehicle and branches and trunks floating over the powerful water streams hitting my carI was in fear for the kids life as well as mine and had to drive forward, where I drove over tree trunk (having them stuck in-between my two back tires for more than a mile) and bump them out of the way to get to safety with my vehicle, and instead of my auto insurance company (State Farm) helping me thru this devastating situation I am simply been mistreated and harassedI'm asking for a knowledge manager to please contact me regarding this matterI always have go out of my way to contact state farm back regarding the delay and when I hear back from Lindsey, she stated for me to purchase my own shocks because they were not going to cover it in my claimI asked to please give me an explanation why not? she simply said this kind of damages happen to these vehicles!!! (therefore they cant give me proof of grounds of claim rejectionI've been waiting days for my claim to be approved, giving me the runaround, being rude, not hearing my situationState Farm is a dishonest company which is carelessplease be careful when selecting this companyI will share this story everywhere possible because they do not stand with their word as stated on their website (being there when we most need them)
State Farm refuses to refund overpayment of premium paid period Feb - present
In May 2014, I added my Ford pickup while it was being restored submitting the photos required and State Farm classified it a private vehicle instead of an antique per the antique car underwriters section They reasoning was that the truck was not yet drivable Supposedly corporate would not classify it as an antique until it was fully restored so they could "properly" appraise the value Therefore, I continued to pay premiums for the period May - August totaling $
On February 2016, after receiving my restored aforementioned truck, I drove it to my State Farm agent's office at which time he took updated photos and all other advised documentation, as required by corporate, and submitted them for the updated appraisal and reclassification to antique status to lower my premium My wife and I then left on a road trip to visit family / friends to celebrate my retirement
I am not one of those people that try to bilk insurance companies with frivolous claims and I hadn't filed a claim in many yearsIn the summer of 2016, a semi threw a rock and cracked my windshieldI called my State Farm agent and was told that even though I had comprehensive and collision coverage, the windshield wasn't coveredComprehensive covers glass breakage so why wasn't I covered? According to State Farm, my damage was "road hazard" so not coveredThat's how State Farm rips off customersThey use semanticsIf they can call the damage something else, than what it is, they can exclude itThey pulled the same stunt again this monthOn March 01, 2017, we had confirmed EF tornadoes and approxinches of rain in a few hoursThe basement of my brick rental property was flooded with approxinches of waterMy house is in the city, not in a flood plain, and nothing like this has ever happened beforeThe gas furnace and the gas water heater were ruinedI called State Farm to initiate the claimI was told that an adjuster would be calling me back within, "usually hours"No one ever called me so I called themI was told my claim was denied because I didn't have "that endorsement"What? If a pipe were to burst, I am covered but because this was ground water, I am notSemantics againIf not in a flood plain and not intentional, water damage is water damageThis is a terrible companyDon't risk your home or vehicles with State Farm's non coverage insurance
On January 2018, I financed a Jayco travel trailer and submitted all paperwork to have automated withdrawal out of my *** bank account and into the State farm bank account where State farm would would receive monthly paymentThis is the second month that State farm calls me regarding late payment on the Jayco travel trailerLast month State farm called me regarding my late payment and told me to fix the issue with the local bussiness who handled my financing paperwork,so I didI ask several times if the agent needed anyhing else from me and she replied no,that I shouldnt worry about itSo a couple of days ago I get a phonecall regarding late payment and I hang up and call the agent who handled the financing paperwork and ask her what is going on and she replies that it is my responsibility to find out what is going onI contacted state farm today to have them call me since there isnt a way of getting in touch with them and I have not received a single email or call
Policy failed to include comprehensive and collision coverage requested via phone conversation to make changes to current policy
On May 14, I called my State Farm Agency to drop and add a vehicle to my current policy My State Farm Agency David Chong (Moss Park Road Orlando, FL 32832-5812)- Agent Maureen Johnson was not answering the phone, so I called State Farm customer service to make the changes The representative informed me that this usually was handled through my agency during operational hours When I informed the agent that I called but no one answered and would need the issue resolved immediately she informed me that she would call The customer service agent called but, did not get in touch with anyone so, she said she would be able to handle the changes for me The representative asked me what cars I would like to drop and add I informed the representative that I would like to drop the Chevy Lumina and add the Chrysler The repres
Bought a house I march State Farm agent Mike Saurs office was to give me a quote for insurance but instead his employees gave me insurance anyway without my knowledge even though I was going with another insurance companyThe Agent said I filled out a application saying I was taking State Farm insurance The bank and I have no such application that was filled out by me I've reported it as fraud and requested a refund since there's no evidence of me excepting this insurance and State Farm is refusing to help
This agency and the mother company they represent State Farm InsCoare not ethical in their dealings with clientsformer clientsAfter trying to get a correct refund on a homeoweners policy purchased by my now deceased fatherI have been given the run around and a check sent to me that is not near the correct amount of refundThey refuse to make the correction and the *** *** is apparently not willing to present correct info to the mother companyIt appears from correspondence with them that they are refusing to state the true facts as they occurred I would like for other to be aware of who they are dealing with.If this does not fall into the guide lines stated by this company I am sorry to have wasted your timeThe policy date and amounts entered are approximate
We acquired State Farm years ago and thought we were getting one of the best insurance companies As it turns out we weret, we had hail damage in and submitted a claim, State Farm adjuster came out and said the roof wasn't damaged so refused to cover any of it except a square and that was after a restoration company came out and did an estimateI complained, so a different adjuster from State Farm came out and agreed to half the roof, so while everyone of my neighbors around me had their entire roofs replaced I got half and ended up owing the restoration company almost grand anyway The next claim I had was for my dog, who's only two years old and never shown any aggressive behavior towards anyone, well a neighbors child came up the driveway without permission after being told not to because the dog did not know her and the dog nipped her Well I went to see the prosecutor and the case was dropped and my dog was determined not to be a vicious dog but the child's mother chose to
Pursue a claim against my homeowners insurance despite all the evidence to the contrary State Farm paid her claim totaling 3, We received a letter a couple weeks ago saying they weren't renewing my policy because of too many claims, the truth is they screwed us by paying that dog bite claim it should have never been paid because now we are struggling to find homeowners insurance anywhere State Farm is slow to respond and when they do they don't do right by the insured Their unfair policies directly impact people's lives and there's nothing fair about the way they conduct business They don't even deserve star in my opinion
I am highly dissatisfied with State Farm Representative Jim Sundu's employee, *** *** ***s subpar customer service Previously, we had two cars but now only have one car insured with State Farm and changed some of the terms of the policy After the changes, the level of service by Miss Wong has decreased significantly She will not cater to the customer's needs by splitting payments across two different credit cards despite an earlier promise in In February, we received a check for overpayment which she suggested to apply to our auto insurance account for a future premium payment She was advised that we were going out of town and to contact us when the May auto insurance payment was due but she forgot
On April 25, 2017, a check for $was returned to sender due to issues with the post office since State Farm is being litigated by the California Department of Insurance for not decreasing rates I contacted her on June about the past due insurance payment and t
On dec6, I went to pay my insuranceBefore I left, I asked how much my bill will be going forwardI was told $I asked if they were sureI was told that it would be the amount going forwardOn friday, 12/21/2018, I received my bill of $I know that the difference is not that much but it was not was I was told that I would payThis is my second complaint against state farm for billing issues
My complaint is that State Farm continues to auto withdrawal funds from my bank account, after requesting auto withdrawal be suspended Also, they changed my due date without my consent Lastly, I would like a valid explanation of why my monthly premium increased every three months, within the last yearMy agent is Nick Jones, WNorthwest Hwy, Arlington Hills, Il My insurance payment due date has been the 15th of each month since January of In approximately September of 2017, my due date changed to the 28th of each month, without my consent Due to the change in the due date, my payments started to appear late for the two months mentioned and the subsequent month thereafter When I made my payment for September and October of 2017, I spoke with Julie and requested that the auto withdrawal be suspended She took the payment and assured me that the auto withdrawal would be suspendedOn November 28, 2017, I made a payment through my online bill payOn December
Avoid this business at all costs for Home and AutoIn my informed opinion, State Farm is an unethical protection racket masquerading as insuranceThey are systematically mislabeling automobile claims to prevent policyholders from having options and they are non-renewing insurance on properties for less than $in total claims over yearsThey record a claim if you even call in to get adviceIf you have too many claims they non-renew youI was actually told by my agent that "I should have thought harder about ever using my insurance, because that's how you lose it..." even when your upstairs neighbor demands that the two insurance companies duke it outExcept, State Farm never even tried to recover from my neighbor's insurance companySo let me be clear what that means for you as a homeowner - you can't get insurance anymore; your mortgage company and condo association may require it though so if you don't get it, you are forced to sellAnd guess what? It will be at a loss because nobody will buy a property you can't insureSo basically, if you're in my shoes, you're staring at homelessness and/or financial ruin because their "computer program" decided you're too much of a risk and nothing can be doneBy the way, they make sure to report to all the other insurance companies that it's a cancellation even when it's a non-renewal, just to make sure you're really up the creek without a paddle
I was in a car accident over two weeks agoMy husband and I were injuredThe man who hit us had State Farm insurance and we have had to go through themIt has been a terrible experience
To this day (two weeks later) we have not talked to someone in the injury department regarding our injuriesWe were "assigned" as case workerShe had called us each ONCEWe have called back and left several messages with still NO response
This company is liable for mine and my husbands injuries and they do not think it is necessary to speak to us or even get a statement from us
As of right now, they have no idea what is even wrong with us
This is HORRIBLE
Bought a car and insurance then was called or emailed everyday by insurance companies trying to get me to drop my policy for their much better policy
On 03/01/I started my day off hunting a good insurance company because I was buying a car that morningI had a great idea that I'll just go to a insurance quote website and get a quote from all the companies and I can just compare them on my phoneIt didn't take long for the flood of insurance quotes came rolling in on the phone and emailBut before I could hear anything I liked online, I found a small hometown insurance agency at *** ***I got a policy from *** *** the policy number is- ***- it's was supposed to be active from that morning (3/1/16) to (9/1/16)The volume of car insurance people slowly started to slow downUntil the middle of April, when I got a call from STATE FARM and I told them I already had insurance but they didn't careHe asked if they could have a few minutes to see if they coul
I requested a cancellation of my policy before payment was pulled due to pending sale of my vehicleI confirmed with Statefarm customer service that my policy was cancelled and I would not be chargedJeff *** was my agent and called me directly to confirm the cancellation of my policyHe also told me I would not be chargedNot only was I charged, but when I asked for a refund, I was told it would be processed immediatelyI did not receive a prompt refund, and instead received a refund for $32/or the total amount taken from my account without my knowledge or authorizationI also received a letter that a recurring payment was set up for my account for a life insurance policy that I confirmed I cancelled with 5+ reps, including Jeff *** I called the office and was hung up on by staffI reached out on multiple platforms, but I am not hearing back and I am not getting my refundI am a recent college graduate and to have something like this happen is devastating
State Farm Agent Corey Lindsey continues sending unwanted soliciting mail to my mailing addressI have emailed the Agent/Business owner and asked to stop sending the unwanted mail to my address
Product_Or_Service: NONE
Order_Number: NONE
Account_Number: NONE
I been with State Farm Insurance for yearsI been paying my premium always on-time Just recently, my rental property have a water damage State Farm sent someone over to perform a cost estimate The cost of replaced the pipe is not covered under insurance as it consider wear and tear but I could get only reimburse with the flooring only They claimed that I only gets fractions of the cost and of course it would be below my deductible so they don't have to pay me a dime
I was called out of the blue by an agent at State Farm "Your accident no longer affects your premiums, and we can offer you a much better deal than your current insurer" So, I switchedThen, I got the call that (woops) they were three months off and that for three months I'd still have to pay the higher premium But in October, the rates would go downIt's nearing October, and I just got my renewal notice "Your rates aren't going down due to premium hikes across the industry!"
Can you believe it? I couldn't either, so I called my previous insurer (A***) and am now working to get back with them THEY never lied to me! Sayonara, State Farm You will forever be in my rearview mirror!